Găsește zboruri ieftine de la Florenţa către Bucureşti

Pro: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Contra: "The whole experience was positive."

Pro: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Contra: "Nothing"

Pro: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Contra: "Maybe just change the quiche. Very dry"

Pro: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Contra: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Contra: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Pro: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Contra: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Pro: "The crew was terrific and friendly as I expected."
Contra: "I have no other suggestions here since I'm pleased with the flight and services."

Pro: "Arrived on time"

Pro: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Contra: "Flight was delayed. Had to get a different flight because we would miss the next flight."

Contra: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."

Pro: "Enjoyed the surprisingly good vegetarian hot meal, wine, and chocolate! (And silverware) Said to us they cared for passengers and the environment. A much better overall experience than with United!"
Contra: "Plane did not have a place to switch to the other aisle without disturbing passengers or crew! You need to move a tad bit on such a long flight!"

Pro: "good availability of food"
Contra: "seats did not have much space at all. Legs constantly squished and there was no room to move them the whole trip. not much movie selection available."

Pro: "Nice crew, lot of space"

Pro: "Good, in-flight entertainment"
Contra: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Contra: "Our flight to Zurich was canceled and we had to take 3 flights to get to San Diego instead of 2. It was a huge headache. None of our flights were even with Swiss."

Pro: "The crew and flight"
Contra: "No airconditioning while waiting on the shuttle bus to the plane"

Pro: "The crew was very attentive and friendly. For the price the seats where comfortable."

Pro: "The booking to a new flight was seamless."
Contra: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Pro: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Contra: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."

Contra: "The way the movies, needed extra parts. No touch screen"

Contra: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Pro: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Contra: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"

Pro: "Four economy short-hauls in two days: That extra tad legroom (A321, A320, CS100) Planes are very clean Good quality snacks Great staff"

Contra: "Budapest airport crew is very slow. It took them 45 min to get the baggages out ."

Pro: "Very short flight so little to write about."
Contra: "We've got no complaints."

Pro: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Contra: "Only thing that could have been easier is to offer more self check-in options at the airport. Very courteous staff, and wait wasn't extremely long."

Contra: "On ticket it said time between flights was 1hr 25min, but as soon as we got off the plane we had to RUN through Zurich airport, where 1000 other people were all trying to funnel down the single escalator to Passport Control, to get to our gate. Then we had to wait in another Passport Control. TERRIBLE and stressful. The actual flight was fine."

Contra: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Pro: "Best airline I have ever flown"
Contra: "N/A"

Pro: "The crew on board was kind and polite when they had to deliver bad news"
Contra: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Contra: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Pro: "fast, all good"
Contra: "-"

Pro: "The Crew was wonderful."

Pro: "Very little"
Contra: "I paid extra for seat selections and then they did not give me those seats."

Contra: "The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????"

Pro: "Food and entertainment"
Contra: "Mobile app wasnt working for me"

Pro: "I am a big guy but the interior of this plane is laid out for more room than commuter flights are in the States. The window seats sit further off the wall so there is room for my shoulders to not be forced into the wall."

Pro: "Friendly crew and very professoinal"
Contra: "Old plane"

Pro: "Kind and efficient service. Help to board and disembark Good communication. Great customer service."
Contra: "It took some time to get our gate-checked wheel chair, but I have to say, they went out of their way to help us find it."

Pro: "The chocolates shaped like soccer balls. The fantastic icecream"

Contra: "While waiting for boarding I overheard a young woman, who was traveling with several companions, screaming to her mother on the phone that she and her friends had all gotten bedbugs and were in agony! She was making plans to leave all of her bags in the driveway when she got home. I discretely let boarding staff know and was told there is nothing they can do about it. They also cannot change my flight, or my seat, in the event that I am seated next to the person with the issue. They did give me a bag in which to place my carry on before storing it overhead. But once on the plane, I realized that my checked bag would be thrown in with everyone else's. In addition, I had forgotten to preorder gluten free food. The airline had nothing gluten free to offer me on a prolonged international flight and did not even offer to produce any gluten free snack (peanuts? cheese?) to tide me over. My luggage is still sitting in my car awaiting a process. However, in the unfortunate event that it has come into contact with bedbugs it may be too late :("

Pro: "The seats were actually more comfortable on this short leg than on the much longer flight back to Boston. And the Swiss chocolate was good."
Contra: "Having to pay for a second checked bag. And the refreshment (I think it was supposed to be ice cream) was awful. Also, I think it was the young pilots virgin flight. The jerky take off and bouncy initial flight was capped off with an approach to the runway for landing that was very scary, much too fast and wobbly. Thankfully the plane was pulled back up into the air, just before touch down, circled for ten minutes, and retried the landing. This time perfectly smooth and successful."

Contra: "No room and very hard to get t your seat"

Pro: "Quick flight, nice crew"
Contra: "Snack options"

Pro: "Swiss planes were clean and everything worked. Flight attendants very friendly. Food was superb. Plus, the connection in Zurich, as always, was seamless and painless. Will definitely give Swiss my preference when looking at trans Atlantic flights."
Contra: "Nothing."

Pro: "on time flight; friendly staff"
Contra: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Pro: "Service and staff were outstanding and would love to use them again!"
Contra: "All was great!"

Pro: "I was as comfortable as l could be, the trip home was very satisfactory"
Contra: "I was ill going to Zurich"

Pro: "Obviously, the chocolate."
Contra: "Seats are too close. I'm short, so don't need much leg-room, but I felt claustraphobic."

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Contra: "The ife screen was extremely slow and unresponsive."

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "amazing"

Contra: "Flight was delayed"

Contra: "Lufthansa flight from Florence to Frankfurt was 45 mins late, so a large group of passengers had 30 mins to transfer from plane to bus to terminal to security to gate on other side of airport. They offered no assistance other than to say run, which we did the whole way. When we reached the gate less than 5 minutes after scheduled takeoff they said flight was closed and next flight was 18 hours later. Not one passenger successfully made the transfer. It took over 2 hours to get hotel and food vouchers, and we were forced to stay in airport Holiday Inn with now sweaty clothes and no luggage. Everyone was furious, and the entire incident could have been easily avoided in many ways, including by delaying the flight 5 mins or by providing passenger transportation at any point in the 30 minute transfer from the Lufthansa A arrival gate and the Lufthansa Z departure gate."

Contra: "NO MOVIES."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "nothing"
Contra: "Flight got delayed 9 hours."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Pro: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Contra: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Pro: "Friendly crew, nice food and wine."

Pro: "Nice airplane, good crew, nice bite to eat."

Pro: "a normal coach experience, nothing special or bad about the flight"
Contra: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"

Contra: "Didn't happen yet."

Contra: "It was a good flight, nothing I didn't like"

Pro: "N-o entertainment"
Contra: "All"

Contra: "There is no entertainment so I do not know it should be rates."

Pro: "Staff, they served a snack on this short flight"
Contra: "Flight was late, having to be bussed to the airplane and from the airplane, prefer gates."

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Pro: "The after dinner cognac was nice."

Contra: "2.5 h delay"

Pro: "Staff was very friendly."
Contra: "Too short of flight for entertainment rating, or food."

Pro: "Lufthansa did put us up in a nice hotel after we missed our connecting flights."
Contra: "While the delays associated with the flight weren't Lufthansa's fault, they could have kept us better informed as to what the plan and potential alternatives were."

Contra: "I am tall and the seats are too close together."

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pro: "Fast boarding Excellent pilot"
Contra: "The flight was delayed for 45 minutes with not enough information for the passengers. The airport boarding crew were rude We were offered only a tiny pack of chips with bad taste and a drink No inflight entertainment at all"

Pro: "The crew was friendly. They offered half a sandwich and drinks which was unexpected (and delicious)for a short flight."
Contra: "There was no negative only positive, two thumbs up....."

Contra: "Frankfurt Airport--is head and shoulders the worst airport in the World. We will not be flying there again. Some dumbass at the airport thought it smart to remove the push carts. Took us one hour to get from our arrival gate to our new departure gate...horrible. They need to build a new airport. Frankfurt is horrible....we will never fly there again."

Pro: "Lufthansa was a great experience we got to SFO check in was a breeze it took about 15 minutes, security was also a breeze."
Contra: "Nothing"

Pro: "It's a short flight from Florence to Munich so I wasn't expecting a whole lot."
Contra: "The boarding process is the worst on this route. You get on the bus and you wait, and wait, and wait. I get it they want to make sure everyone gets on but I honestly could have walked to the plane twice in the amount of time the bus waited there. I know Florence is a small airport so maybe it has to be done this way but it sucked."

Pro: "The comfort of the seats, though it could have slightly more leg room"
Contra: "Food was horrible"

Pro: "Likes? Food, drinks, courtesy."

Pro: "Very positive and responsive crew! A fresh cup of coffee I received when I requested one was delicious. And,one of the crew members made me a cup of tea before they had started serving it."

Pro: "The crew was kind, the flight was on time and alll in all was just as expected."

Pro: "Just in time take of and landing, staff friendliness"
Contra: "Snack"

Pro: "Professional crew"
Contra: "Depart on time"

Pro: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Contra: "I expected more from airlines lake Austrian."

Pro: "Nothing"
Contra: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Pro: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Contra: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Pro: "Noting outstanding."
Contra: "Seat comfort."

Contra: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Pro: "Organisation"
Contra: "Short flight but not quite comfortable seats."

Pro: "Nothing"
Contra: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Pro: "Very comfortable journey, leaving on time, arriving on time"

Contra: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Pro: "Everything"
Contra: "Everything"

Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Pro: "Service, yr air hostesses are so polite."
Contra: "Food was too little for dinner and breakfast both"

Contra: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Contra: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."

Pro: "Nothing!"
Contra: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Pro: "Seats more comfortable."
Contra: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Pro: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Pro: "Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps."
Contra: "Poor announcements."

Contra: "food"

Pro: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Contra: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Contra: "arogant staff, flight canceled, great difficulties to claim my money back"

Pro: "Nothing stood out compared to other airlines"

Contra: "They cancel the flight without letting me know!"

Pro: "Flight was good and everything worked out perfectly."

Pro: "Great experience, friendly crew!"

Pro: "Flight Attendants super friendly as well as ground staff in Salzburg."
Contra: "Seats a little tight."

Contra: "We didnt get our kosher food so we didnt aet on this flight"

Contra: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"

Pro: "Everything was excellent!"

Pro: "Plane left and arrived on time."
Contra: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."

Pro: "Drinks were included"
Contra: "No entertainment available not even to pay for. Wifi is overpriced"

Pro: "Would fly with them anytime."

Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"

Pro: "Crew friendliness."

Pro: "The service was good, everyone from the staff extremely friendly and overall the flight was very quick."

Contra: "I did my fligh because I was in the hospital I have send a mail to kayak and to the agent I have booked the flight with No one got back to me yet!!!!!!!"

Pro: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Contra: "I loved it all!!"

Contra: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Pro: "The pilot did a great job landing the plane in high winds."

Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Pro: "Flight services were good. Staff friendly. food was good"
Contra: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Pro: "Comfort seat. Good mouvies"
Contra: "The aircondition was to high. I was almost frozen."

Pro: "Short flight"

Contra: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Pro: "It went smoothly and my luggage showed upon time"
Contra: "Cramped quarters good thing it was a short hop"

Pro: "They were efficient. It was on time. The staff was pleasant."
Contra: "The plane seemed older. It was a bit noisy. No entertainment. It was however, just a short distance and served this purpose well."

Pro: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Contra: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Pro: "Crew was great, on time flight, clean plane."
Contra: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."

Pro: "Comfort"
Contra: "Wifi on klm"

Contra: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Pro: "The crew was very kind"

Pro: "Nice crew, good food."
Contra: "Both bathroom were not working in business class area."

Pro: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Contra: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "The crew was professional & friendly"
Contra: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Contra: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pro: "Almost everything, especially the crew."
Contra: "Don’t feel like anything should be better to be honest"

Pro: "Everything works and quick to get to destination."

Pro: "Flight arrived on time"
Contra: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pro: "The crew was informative"
Contra: "Inflight sandwiches"

Contra: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Contra: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pro: "Crew were great"
Contra: "Refreshments"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Nice staff and no delay"
Contra: "Instead of crisps maybe a bit of cheese or crackers"

Pro: "The flight crew was so friendly and the food was really good."

Pro: "Awful"
Contra: "Everything"

Pro: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contra: "Pay attention to passengers."

Pro: "KLM staff is great"

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "Everything was good except for the entertainment consul for one of our seats."
Contra: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Contra: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Contra: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Pro: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contra: "Seats ok, but could be more comfy"

Contra: "My suitcase didn't come with the airline."

Pro: "Everything OK"

Pro: "Very pleasant, professional crew"
Contra: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Pro: "Crew was excellent -kind nice and very attentive"
Contra: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pro: "I slept pretty much the whole time"

Pro: "Professional crew. Good boarding."
Contra: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Contra: "infotainment was down. Lost my luggage the flight was delayed"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Arrived Early!"
Contra: "Left Late :-)"

Pro: "Friendly attendants. Decent food, and frequent snacks and beverages."
Contra: "No charging ports for electronic devices."

Pro: "Overall everything was ok."
Contra: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Contra: "Please Endeavour to put the expiration date on the food served in the flight."

Pro: "The staff was very helpful and professional. Promp response to calling for attention."
Contra: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Pro: "On time"

Pro: "Flight crew; legroom even in cheap seats."
Contra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Pro: "My bagage broke"
Contra: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pro: "Everything. A truly faultless experience!"
Contra: "Nothing"

Pro: "Ground staff at Manchester very helpful"
Contra: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Pro: "Short-hop flight, fit for purpose."

Pro: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Contra: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pro: "Airline staff good and professional"
Contra: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Contra: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pro: "Feel like reacist Company"
Contra: "I didnt like the treatment of the crew."

Contra: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Contra: "Entertainment system was not working on all seats"

Contra: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Pro: "Great and friendly crew"
Contra: "In-flight system had some problems and seats seemed a bit uncomfortable"

Pro: "The crew was great"
Contra: "1-2 +cms leg space"

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Contra: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Pro: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Contra: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Contra: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Pro: "Quick boarding, comfortable seating. Great food!"
Contra: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Contra: "More options for gluten free food. Always get the same dish"

Pro: "The crew was very helpful in all respects."
Contra: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Pro: "Crew was wonderful and welcoming!"

Contra: "Excelente aerolínea"

Pro: "The cue lines per zone are a brilliant idea!"

Pro: "The cue lines per zone are the most brilliant idea!"
Contra: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Pro: "Air France personnel is always really helpful"
Contra: "Food and comfort in short haul are not the best - but the flight is short..."

Pro: "Crew was very nice. Food was good and tasty."
Contra: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Contra: "Arrived 5 hours late"

Pro: "Everything. crew friendly and food/drinks the best"
Contra: "Nothing...all was wonderful"

Contra: "Old plane."

Pro: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contra: "Business class seating on the AirBus 318 is very cramped."

Pro: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Pro: "Great service, decent food"
Contra: "There was no WiFi on the plane"

Pro: "Boarding this large plane went relatively quickly and orderly."
Contra: "Seats were tight and got a bit uncomfortable. This was a long flight. Could use a much better cushion."

Contra: "No offer of snack with no egg in it."

Contra: "Screen broke half way through flight. Food was poor"

Pro: "Priority boarding with kids"
Contra: "Nothing special just like easyJet ir Rayanair"

Contra: "Horrible Crew..."

Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Contra: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pro: "Good cabin, but very conjugated :|"
Contra: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Pro: "Efficient on and off Staff polite and helpful"

Contra: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pro: "Great people"
Contra: "It was an hour late"

Pro: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contra: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Contra: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Pro: "The flight attendant was very nice to me. TV was very good. space was enough ."
Contra: "We had to pay for wi fi."

Pro: "Not much"
Contra: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Pro: "Good seat near the front."
Contra: "Delayed arrival by 30 minutes."

Contra: "Late...delayed from algiers"

Pro: "It was as expected."
Contra: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Pro: "Spacing was ok"
Contra: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"

Pro: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Contra: "Airplane food is airplane food I guess."

Contra: "Disorganised boarding with people allowed to bring on multiple and oversize bags that by the airlines own admission delayed departure"

Contra: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Contra: "Boarding more than 15 minutes late. Departure on time, though"