It is as good as can be. food could be a little better.
The trip was on time and the service was excellent.
Contra: "This crew was much better. Smiling, happy and helping."
Pro: "Just a bad airline all together. They try to rip you off during transit by saying your luggage is over the weight limit and that you must pay for each additional kilograms."
Pro: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"
Pro: "The crew helped us move into a row that had an extra seat thus making the journey for us and our neighbours comfortable."
Contra: "More food service would be helpful. There were limited snacks(mostly containing chocolate or candy - which I did not prefer) and only bananas as fruit. Could have used oranges or apples for the kids."
Pro: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Contra: "The lunch was not very hot."
Pro: "Every thing was great"
Contra: "Food options have changed. We used to get AVM and now IVM is pretty bad..Hope you can replace unhealthy UPMA like items to healthy Pongal"
Pro: "Great service!"
Contra: "Baggage claim in Newark horrible and slow. Not the brightest people here."
Contra: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."
Pro: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Contra: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Pro: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Contra: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."
Pro: "Air vents over seat, excelent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Contra: "No foot rest - limited ability to upgrade."
Contra: "I payed for emirates not fly Dubai which was low budget flight. They charged me for a coffee on the plane... not something I would expect after paying 1400 for my tickets. And no where did it say fly Dubai on my tickets, I would have gone with other alternatives if I knew like Turkish. So last time I use kayak and will not be recommending it as well. This a rating for my whole trip to kathmandu not just Dubai to Kathmandu."
Pro: "Arguably the best service I've ever had on a flight"
Contra: "Had to stop movie 20min prior to landing as I was in emergency exit row"
Contra: "Emirates checkin staff in India charging fees unnecessarily. Don’t know it is Emirates decision or Indian staff . I hate to travel again through Emirates ."
Pro: "Safety video was cool. Even in Arabic! The amenities were lovely — headphones, entertainment choices, bag with toothbrush, slippersox, etc. They elevated economy well above (the usual) steerage."
Contra: "Not having options beyond the menu; it wasn't clear where to ask for a vegetarian meal. The battle of carry-on v. coat storage is unseemly."
Pro: "Nice aircraft"
Contra: "The food has alot Indian herbs & tasteless , unlike the lounge which has excellent taste."
Contra: "It is just great. The timing the service the professionalism"
Pro: "Friendly staff and on time schedule"
Contra: "Tight leg room"
Pro: "The service is the best."
Contra: "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."
Pro: "Everything. Staff was terrific and the fancy new screens for in-flight entertainment were really cool."
Contra: "The food was fine. The chicken for dinner was really good. The pizza was mediocre."
Pro: "The staff & the service"
Contra: "The entertainment set up was dated and malfunctioning"
Pro: "Everything was excellent, the food the service"
Contra: "Did not get wheelchair assistance for my dad as requested."
Contra: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
Contra: "Packed flight with the entertainment system not working and a spiced potato sandwich for a snack."
Pro: "The attention to my two nine year old kids. They enjoyed the flight."
Contra: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"
Pro: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Contra: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Pro: "General performance is good. Maintain the timing of arrival also the departure in Dubai as well as in the Boston .crew are good."
Contra: "The food served.it should at least contains south Indian food .generally it's OK."
Contra: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."
Pro: "The entertainment system, the items handed out for our comfort, the food, the attention."
Contra: "The problem which happens when the person in front of you leans back his/her seat. It makes watching something on the entertainment system very difficult!"
Pro: "First time flying in double decker plon"
Contra: "I would have been happy to receive points for travel on star alliance"
Pro: "Clean cabin."
Contra: "Seats are uncomfortable and narrow"
Pro: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Contra: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"
Pro: "Bag claim at AMD very poor took 2 hours to claim bags from converted belt ??"
Contra: "No up grade was given to me because you did not realese the profit that you wanted from my purchase never will I boy a ticket from you or your partners I am a medallion card holder as well amex centurion card holder very up set cheap is not always nice. ?? Ashok patel"
Pro: "The crew was very nice and professional. I want to hightlight the exceptional quality of the meal served"
Pro: "It was good services"
Pro: "Everything...food and staffs were great"
Contra: "I waited in queue for almost 4 hours to get past security. While watching people cut the line, airport officials taking bribe and allowing some people to cut the line and more. i did not have enough time to purchase from the duty free store in chennai and since my flight from chennai was late it landed late in Dubai so I did not have any time to purchase anything in dubai duty free before my connecting flight. I reached airport 4 hours before departure and I get treated like this, horrible service."
Pro: "The boarding process was smooth as was finding my luggage after arriving in NYC."
Contra: "The entertainment system did not work for about an hour and they had to fix it. It took the crew a while to start troubleshooting it. A few people had to complain before they did anything. The quality of the food on Emirates has greatly decreased recently. Their wifi on flight is terribly slow and they require you to pay $1 for it."
Pro: "I requested a blanket for my Son and was told there was none available....."
Contra: "On disembarking I notice a various overhead compartments with bags full of blankets. Why was a deny a simple Blanket? This is unacceptable in an airline that praises itself to be one with the best customer services.......Bad, really bad...."
Pro: "The staff was very attentive and helpful."
Contra: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Pro: "the amazing atttention from the staff and the cleanliness of the airline."
Contra: "the seats did not go back enough"
Good value for money. Small snack and free drinks. And most important: on time!
Pro: "Modern, clean airplane with spacious seating and attentive crew."
Pro: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Contra: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."
Contra: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Contra: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."
Pro: "The crew is good and friendly"
Contra: "To be committed to the time of departure"
Pro: "Flight was the best I've taken in a long time - comfortable plane with plenty of room between rows friendly crew and tasty food"
Contra: "Check-in was ridiculous it took almost an hour to check in even though there were not many people in front of us and boarding took a very long time"
Contra: "Baggage was delayed!"
Contra: "The plane was so small I couldn’t fit my legs in the seating. Very uncomfortable for a 4 hour flight and with an hour delay it was five hours of being a sardine. I’m not an overweight person at all."
Contra: "Missed connection and following flight delayed"
Pro: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Contra: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."
Pro: "Excellent service, support and attention from hosts/hostesses"
Contra: "I'm a photographer on a 3 week trip. I have luggage. Unless you take the ferry, there are limited airline options to Cyclades. Aegean really doesn't want you if you have luggage. Felt like I was being scolded. True, I'm trying to be frugal and avoid a big investment in shock-proof luggage and/or checked baggage fees, but as long as it fits under my seat, what's the big deal? I'm sure I easily weigh at least 70 pounds less than the person sitting next to me, so the extra 4 kg in a backpack that I (female) can personally carry shouldn't be an issue. Then, there's no jetway. You leave the gate to board a bus that takes you to a plane on the tarmac where you must climb a rather large flight of metal stairs. Reverse direction, It takes quite some time and a few crew members to assist those with disabilities to deplane. All the time the rest of the passengers are waiting in the bus to get to their connections. Would only ever fly this airline again if it was the only option to get where I want to go."
Pro: "Boarding from the club was a wonderful innovation."
Pro: "The flight left Budapest on time and arrived on time."
Contra: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."
Pro: "We were on business class and boarded directly from the lounge. We were the only folks in business and when we landed had a private bus to the terminal. Also had an ozo en route. Terrific attendants as well. M"
Contra: "Not much."
Pro: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Contra: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."
Pro: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."
Contra: "too many fussy babies crying and screaming."
Pro: "short flight but managed to get some coffee/food, very helpful and polite crew as always"
Contra: "Excessive and undisclosed baggage fees"
Pro: "Helpful staff, comfortable seats, accurate departure and arrival times."
Contra: "Overbooked our flight, charged way too much for baggage, clueless employees"
Pro: "Plane was clean and there was enough room"
Contra: "The boarding gate on the ticket was wrong - twice."
Contra: "Not serve my food things I am asleep .Not all announcement in English"
Pro: "Gate staff are able to deal with things"
Contra: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"
Contra: "Doesn't mention on kayak that the flight was low-cost flight and that we need to pay extra for luggage. we had to pay it on the check -in on airport and it was so expensive."
Pro: "Fast, clean, gracious."
Pro: "Hmm. Not much to like here. They made RyanAir look good."
Contra: "Bought the ticket for Aegean Air flight. 1. Couldn't check-in online. 2. Waited in line at the airport, was not in the system, finally a ma smasher figured out our ticket was with Tarpon airline, found that deal and waited in that line. 3. Was told we had to pay for the suitcase.... Hmm. I thought that was one of the reasons we were paying 4 times as much as a RyanAir ticket. 4. On the return fight couldn't check-in online. 5. At the airport we were told to go the Aegean desk. 5. At the Aegean desk we were told we had to pay for the suitcase again, had to cross the airport to do that. 6. Finally found that desk, not called "Aegean" like we were told, but "GlobeGround" 7. Plane was delayed. 8. At the a Athens airport we were told Taron shouldn't have charged us. What's going on here?"
Contra: "Bag fees for 2 20KG bags were about as much as the ticket, not worth the cramped seats and lack of services."
Pro: "Left a bit late but made up the time. The on board service was courteous and friendly and perfectly timed for this short flight."
Contra: "You cannot charge someone 200 euros for a flight then dump a 40$ unnecessary bag check fee on them, it's quite deceptive. I will never be flying Aegean again."
Pro: "Everything is perfect"
Pro: "Professional, organized, clean and on time"
Contra: "I am very disappointed in the way my ticket was checked when I was heading to Bucharest from Athens. I had everything ready my boarding pass my passport and my visa. Then the woman who was checking the tickets before we entered looked 2 seconds on my passport and said we have a problem we need to call the immigration. She started calling people and called her coworker, she didn't tell me what was going on! She didn't explain what was the problem, I asked her a couple of times what is the problem she just said we need to call the immigration. I asked her one final time tell me the problem! Then she finally told me, but it turned out obviously she didnt read my visa correctly, there was nothing wrong with my visa or my ticket, the problem was she misread my visa! Then she said oh I didn't see that sorry. This took approximately 10 minutes. Ok she apologized but it didn't sound sensere or honest. I felt embarrassed and humiliated, specially when she kept saying we need to call the immigration like I am some kind of a criminal. I was NOt treated the way customers should be treated. She did not have to be rude in the first place, and she should have apologized in a decent manner wihout any attitude. It would be great if you tell your employees to treat everyone with the same respect, and that they shouldn't descrinate against any nationality. Just because I am from the middle east doesn't mean I should have a problem with my visa! And just because I am 22 doesn't mean I don't deserve a decent apology! Thank you for having the time to read my complaint."
Pro: "Aegean is an amazing airline that takes you back To flying in the 90's the right way. It hold their staff to be poised and very elegant. The crew staff is friendly and welcoming. From great dinners to delicious snacks its the little details that captivated me and really took me back when flying was luxurious! I would recommend Aegean as a first choice for flying."
Pro: "Direct flight, comfortable seat, departure in time, no waiting time in check in"
Contra: "Short direct flight, but too expensive! Even for first bag need to add more money. Limited varity of drinks."
Pro: "Nice airline but busy"
Contra: "Airport was hot"
Contra: "Had to pay for checking one bag, seats were a little unconfortable"
Pro: "Super friendly flight attendants."
Contra: "The hardest landing I have ever experienced. A little scary!!!"
Pro: "The flight left 40 minutes late and the captain didn't tell us why. Not good."
Contra: "They lost my bag for four days, no customer service or any help. Was stranded without anything. Finally delivered my bag but to the wrong place. Grumble..."
Pro: "Yes, very pleasant, I would fly again"
Pro: "The help provided by the company for connecting flight."
Pro: "Women flight attendants were classic Greek Beauties, and did a good job too. They should be models not airline workers."
Overall ok. Entertainment center did not work.
Check in and security in Faro was a breeze!
Crew were pleasant. The food choice could have included vegan options too.
No entertainment. Uncomfortable. 6 hour delay
Crew was so warm! What a nice change .. wasn’t like that pre COVID even in business class Updated business class was nice although just a teeny bit tight … entertainment etc was good too. Only complaint is that my special meal was not accommodated. Post COVID the ONLY special meal enabled is kosher. We SHOULD have been notified of that. Honestly …
Pro: "On time."
Contra: "Quality of all services are declining on Lufthansa."
Pro: "Small plane, decent space, short flight."
Pro: "Great food. Nice staff."
Contra: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."
Contra: "The in-flight snack - choice of two disappointing sandwiches."
Pro: "Spacious seat, easy charging."
Pro: "The service was outstanding!"
Contra: "Someone stole my phone charger :("
Contra: "The food was terrible. I couldn't eat it, and I can eat almost anything. Sorry! Everything else was good. The staff were amazing. I will fly with Lufthansa again. Thank you."
Pro: "Good variety of on-board entertainment"
Contra: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."
Contra: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Pro: "We had more room with a 2-seat array in the middle of the plane. It was more comfortable than the 3 seat array."
Pro: "On time and good service"
Pro: "Friendly crew"
Contra: "Movies were old"
Contra: "They left my suitcase in Frankfurt with our car keys."
Pro: "Nice staff"
Contra: "A little too warm for me."
Pro: "I always try to fly with Lufthansa when I do go to Germany to visit my family. At times they might be more expensive then others but you don't pay extra for everything. Also I got a great price at Kayak. The service was excellent and I do love the fact that Lufthansa is now flying directly from Denver to Munich makes it so much easier."
Pro: "The crew was very nice and the food was good. Very uneventful, easy flight."
Contra: "Definitely not enough leg room"
Pro: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"
Pro: "The honesty of the staff and the constant updates"
Contra: "Flight was delayed and overall the flight wasn't comfortable."
Pro: "I just love flaying with Lufthansa Airline, absolutely love it! Everything starting from customer service to blankets is great quality."
Contra: "The food could be better tobut I was pleased with the service"
Contra: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."
Pro: "Nice flight."
Contra: "Delayed flight."
Pro: "Free refreshments. Funny cabin crew!"
Contra: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."
Contra: "No entertainment system at all - no movies, no music and no WIFI"
Pro: "Flight on time and crew friendly"
Contra: "My original seat reservation 38 D with my booking was changed to seat 42D last row next to toilets and very limited space on flight from Munich to Boston without my consent. Trying to get my original seat reservation was met with total ignorance from the flight attendants and boarding agent.If you are really interested about details please give me a call @781-864-0272 Bogdan"
Pro: "Excellent connection arrangements in Munich. Departing gate just steps away from the arriving one!!! German punctuality as well."
Contra: "Too little space between consecutive rows on the plane."
Pro: "Attendants were extremely helpful as I needed assistance to, and from Munich to Miami."
Contra: "Too long flight time. I left booking up to someone else so not fault of airline."
Pro: "This was still a Lufthansa flight. Meaning there was a lot of leg room, the food was nice and the staff was great."
Contra: "The only thing i did not like is that for such a long flight (5 hours), also being an international flight, i was expecting an entertainment center, but there was none."
Pro: "Service & food were good in business class."
Contra: "The business class seats were identical to coach, with no leg room."
Pro: "I was rescheduled on another flight improperly"
Contra: "Flight did not take off staff was rude unhelpful I won't use them again"
Pro: "The food, the crew, the cleanness"
Pro: "very good service overall Gothenburg airport is great"
Contra: "such early flight!"
Pro: "The efficiency and professionalism was impressive."
Contra: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."
Pro: "Good Airline, perfect service"
Pro: "SAS and BA can do better"
Pro: "Such a nice plane. So clean and new and professional staff."
Contra: "Boarding a little disorganized. But it was the airports fault I think."
Contra: "I didnt like the food offered"
Pro: "everything is good!!!"
Pro: "more comedies movies and more up to date soccer"
In Lisbon, half the people in the aircraft, more than 30 persons, did not found the luggage, the company told us nothing and we spent all night (from 8 PM to 4 AM) to declare them lost. They called after 5 days to tell us the luggage was found, we had already left Lisbon by then, asked to send it back home. So, we bought new suitcase, clothes, everything. Wen we come back, we found that the pilot decided to leave about 50 luggage on the airport, in order not to lose the take off slot. U intend to ask for compensation, it was a decision of the company to leave without the luggage and they told us nothing.
The flight was 3 hours late 🤯
$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Pro: "Plane on time, new plane, nice crew."
Contra: "Ability to move seats."
Contra: "More leg room and reclining seats"
Pro: "The flight was fine"
Contra: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Pro: "It was enough fast"
Contra: "Too much money for nothing service."
Contra: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Contra: "Not having a 3+ hours take off delay"
Pro: "Absolutely nothing"
Pro: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Contra: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Contra: "Flight was late abolutnie 1 hour"
Pro: "The seat not so comfortable but good"
Pro: "I did not had a seat"
Contra: "I did not had a seat"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Contra: "It was hot and stuffy and dirty"
Contra: "Application instruction on baggage hande king and que to boarding."
Pro: "The Check in was nice and polite"
Contra: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Contra: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Pro: "Nice crew"
Contra: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Pro: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Contra: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Contra: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Pro: "Cheap fare"
Contra: "No entertainment"
Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."
Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"
Contra: "hot on the plane"
Pro: "The crew are always lovely,very professional,helpful and make us feel welcome"
Contra: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Contra: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pro: "Cabin Crew and Pilot did their best"
Contra: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Pro: "Arrived only slightly delayed"
Contra: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Contra: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"
Să se plece la timp să nu mai fie întârzieri
One hour delay with no notice to the passengers
do not use Ryanair, delays of more than one hour
They did not Tool uș to TLV as We hâd to do Corona test
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Being on time + quiet fellow passengers"
Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Pro: "Good pilot"
Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"
Contra: "Too claustrophobic, stood in the rain and wind on the tarmac due to loading delay. Not for me, first and last time with Ryan."
Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Pro: "Lack of info on cabin baggage until the gate. Embarrassing situation of having to pay for the excess baggage."
Contra: "Better information about baggage pre fight and more polite staff."
Pro: "I loved the fact that I arrived"
Contra: "Everything else. Deservedly the worst airline in Europe"
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"
Pro: "The crow was very nice the flight was good"
Contra: "Flight was delayed"
Pro: "The "sales" gets a little old. Duty free, lotto tickets, food, drink...…."
Pro: "They denied the me boarding,I want my money back"
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."
Pro: "Reasonable cabin bag allowance."
Contra: "Even with priority boarding, kept standing as long time in a freezing tunnel."
Pro: "Please return my money."
Contra: "Please return my money."
Pro: "Good price, timeliness"
Contra: "Known features-split seating,snow walk to plane,weird airports,non-stop service trolleys"
Pro: "Cheap fares"
Contra: "Front boarding stairs out of use - conjestion at rear boarding Extras for check-in return journey"
Pro: "Everything was perfect, the crew das very helpful and the pilar very kind and he explained everything pretty well. No complaints."
Contra: "I love the flight bit the take off a bit rude."
Pro: "Super nice crew ,always on time ,cheap fares"
Contra: "Boarding process .Shunted from side to side in a gloomy part of Satnsted airport (gate 52) .Tired plane with knackered seat ."
Contra: "Flight was delayed took forever to get us on the plane"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."
Pro: "The fees as absurd. The staff in airport and on plane are rude. I should have spent $15 more to fly Alitalia and had a free check-in and a free bag. Ridiculous, had no idea they charge for everything... if u have a non-European Union passport to check-in, there's a different fee for that!!!"
Contra: "Late boarding, and unfriendly, almost nasty crew. Was a 6am departure and the whole plane of people wanted to sleep as you can imagine, and announcements were made almost the entire hour and fifteen minute flight! The fees for everything were ridiculous... surprised I didn't have to pay to breath! Never again onRyanAir for me! NEVER!"
Contra: "Trying to work my way threw the line to board as I had priority boarding. Had to pay for water even in priority. Can't see why I paid for priority. No leg room in priority. Very disappointed."
Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."
Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."
Contra: "My wife and I was split up and ended up in middle seats of different rows and neither of us had people to either side of us. This is Ryanair trying to get you to pay for guaranteed seating the next time you travel. Ridiculous!!"
Contra: "Awful experience. Could not print boarding passes online and tried to pull them up at the airport, but there was no internet connection. Staff was incredibly rude and tried to make us pay $50 to print on site. Finally downloaded the passes (which, by the way, we had to obtain at least 24 hrs in advance - an easy email to miss). "Priority boarding" (also paid extra for) was a joke. Everyone had to get on a bus to arrive at the plane, and no order was kept, so it was basically a free-for-all to board the plane (lots of flying elbows). As a result, the overhead space by our seats (second row) was filled and we had to put our bags much further back (again defeating the purpose of "priority boarding"). Upon arrival to our destination, there was zero indication that our checked bag would be at completely different terminal. It took going through lost and found and 2 information folks to find the correct baggage claim area (and another go through security). All in all, a terrible experience. Not worth the extra $$ we may have saved. AVOID!!!"
Pro: "Availability to change seat if one is open"
Contra: "No leg room"
Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Contra: "43min delayed, no information give, standing at boarding gate"
Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."
Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."
Pro: "Low fare ,on time experience comfortable seats.Very nice crew on board."
Contra: "We are travelers, sometimes there no way we can print the boarding passes I think its not fair to be penalized, or charged extra, since we had it of the IPhone. I just think is un unfair surcharge. There are too many restrictions ,makes it difficult at times to adhere in this fast pace era."
Pro: "I arrived at my destination albeit somewhat late."
Contra: "Firstly, during check in Ryanair said that I had to have a printed out version of my boarding pass and therefore they would have to charge me 15 Euro to print it out. Isn't this a budget airline? How do people on tight budgets afford this sort of last moment expense? Secondly, there was nothing service-minded about one of the cabin-crew who barked at me for not immediately showing her my boarding pass while boarding the plane (pure impertinence). Thirdly, the seats don't recline so the knees of tall people are hard against the front seats which puts them in an uncomfortable rigid upright position during the flight. Lastly, the flight was late."