Distanța până în centrul orașului
Nota oferită locației
Cel mai apropiat aeroport
Distanța până la aeroport
Lack of Staff; Poor Attitude and Poorly Maintained Equipment
Poor service from checkin to the restaurant to the pool staff - just consistently poor. Room as okay and clean. Wine in the restaurant was watered down, only one waiter to cover over 15 tables and food was okay., Reception were also the switchboard, I never directly spoke with the girl when I was checking in, she was a robot who took my passport and credit card and handed back me a room key. All the pool equipment was old and falling apart and the pool gate could not close so children could easily get into the pool area unsupervised.
Nice hotel, in the outskirts of barcelona but with a taxi lane just outside and 2 city railroad in walking distance.
The room was to hot and the air conditioning wasn't cooling.
Near to the airport, which was the reason for us to choose the hotel. Nearby restaurants, shopping mall and playground for young and older kids. For daily trips to Barcelona center other hotels would be better suited.
Some furniture in the room like the desk was slightly damaged from suitcases that had banged against the edges. Additionally, the drainage in the sink was not working very well.
The hotel was clean and comfortable. Staff were helpfull in advising about how best to get around and where to get information.
Would have liked if you provided a biscuit with the tea and coffee in the room.
The facilities its location and the staff all excellent as well as the cleanliness.
I was not told that breakfast was earlier than 11am on a Monday so I missed it and I had paid for it....this information was not related to me when i checked in.
The staff were excellent! The staff at the front desk were helpful, flexible, and willing to help in any way. Very impressed. The rooms were surprisingly large and nicely designed. The bathroom was very nice. Small play area for kids. Stroller available for our daughter. Close to airport and only 20 min by train to city centre.
The bed was uncomfortable. Industrial surroundings/atmosphere. While the staff were helpful, they did appear understaffed and hurried. This is a hiring issue and in no way a reflection on the quality of service from current personnel.
The room we had was very comfortable.
The service at dinner and the choice of dishes on the menu was quite poor
The area was away from most attractions and a bit far out of the way of the tourist area. Taxi ride needed to get out of area and some of train system shuts down later in the evening.
Overall, the hotel was very modern, clean and comfy. The rooms and bathrooms were very secure and private,
The staff did not appear to have any idea about directions and were not helpful at all. It was disappointing because we received 3 different directions to Barcelona and none of them were correct. We wasted a lot of time following poor directions. Breakfast could have been included or at least a bit cheaper - it cost 15euro a person!!
dine and sleep
Good size, comfortable, quiet rooms with the hotel being an easy walk to the train station. Nice to be awy from the otyer tourists and amongst the locals
Breakfast overpriced and did not honour Accor Advantage card
în baza a 1.342 review-uri
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