NH Collection Lisboa Liberdade

The location was good and the double glazing made the hotel quiet despite the cental location. Breakfast was varied and well presented.

A very poor example of the usually very good NH hotels chain. Furnishings looked shabby, carpets in the corridors were wrinkled and stained. The layout of the rooms is odd - the first thing to greet you as you walk through the door is a depressing mini kitchen with nothing in it - and in our case only one cup! The work table in the sitting room has no plugs near it. Lighting is dim and as most of the rooms look out to internal corridors this makes them very gloomy. The receptionists are efficient but remote and unsmiling - althought the rest of the staff on our visit were friendly and helpful. Having to pay for internet connection (after 1st 15minutes during your visit) is poor on a business hotel of this grading.

Staff does not have eye for details and is not very helpfull (for instance in buying train tckets)

location, breakfast, room size

staff were not really smilling a lot