Radisson Blu Golden Sands Resort & Spa, Golden Bay

the view

lack of flexibility by staff, not enough common facilities (such as gym - too small)

one can totally relax and instantly feel on holiday. Breakfast and Spa are excellent. We got married at the hotel and the reception was fantastic - service was excellent throughout and food was superb. Please note that the room I booked was for one of the guests and I stayed in a suite for a longer period.

Kids room is smally and floor looks shabby. The carpets in our suite were not cleaned once during our stay and this was quite disappointing considering it's a five star hotel. Our bathroom was cleaned while we were in and this seems quite unprofessional to me. I think there is room for improvement where housekeeping is concerned. Also staff entered our room twice (5 mins apart) when we were in.

We enjoyed the pool and beach facilities plus the evening entertainment were excellent. The bar staff were efficint and friendly and World Cup coverage again excellent.

We ate at Flavours on the first evening and very dissapointed, the food was nowhere near the standard we expected, meat was dried up, consequently we did not eat at the hotel again. The poolside bar service not good, friendly kids but they were not looking for opportunities to serve. Reception on check out, the girl (a trainee) was fairly efficient but no eye contact.

Location of the Hotel

Yes, Kids were not allowed in the indoor pool after 12 and because of that we will never go again to this hotel especially if it's winter. Kids will get bored in their room and most of them they love swimming. So it's not a suitable hotel for us with 3 kids. It's a pity. Besides the room was much smaller than the one we had last time we visited. We were 4 people in a small room.