Distanța până în centrul orașului
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|Santa Cruz de Tenerife Tenerife-Norte|
Distanța până la aeroport
Strange but comfortable hotel on northern coast of
Very good service. Quiet and comfortable rooms. Buildings aging but well maintained. Curious rather odd style. Good food.
It is the best hotel that we stay in. It isn't cheap but it is outstanding!
Paying the bill :-) However, you do get what you pay for.
cleanliness of the room, bathroom and even balcony - efficiency of the staff at reception desk and room service - presence of the manager - wonderful gardens - wonderful spa facilities - nice restaurants etc. etc. it's an excellent hotel
the service at the "summer-pool-side restaurant" is rather slow - but you're on holidays ;-)
A beautiful hotel with everything that you would expect from a 5 Star hotel, but the very best thing was that you felt completly comfortable the minute you walked through the door. There was no awkwardness or need to adjust. This comfortable atmosphere was very much due to the staff.
The predominating reason for choosing this hotel (and for coming back to it and recommending it in spite of the high price) is its magnificent garden. In general very friendly staff. Impressive breakfast buffet. All meals can be taken on the terrace at the pool and garden.
For lunch and dinner, neither the (sometimes chaotic) service nor the food are consistently of the quality expected from a five stars hotel. For example, on our last evening in the hotel, I ordered salad bar as starter and steak with chips as main dish. The chips were delivered whilst I was serving myself at the salad bar and were thoroughly cold by the time the steak arrived. The steak was well done whilst I ordered it red/rare. And above all, the waiter serving the steak didn't even notice that he spilled a few drops of dark red sauce on my new beige trousers. Internet access for guests not bringing their own computer is also very poor and expensive.
The hotel was luxurious, the rooms special, the dining food very good and staff were very attentive.
We enjoyed the extremely good service we received. The swimming pool was heated to a temperature that was very pleasant. We both had very good massages in the spa.
We felt the only thing missing was the provision of tea and coffee making facilities in our room.
comfort, space, food,spa, large bedroom,met nice people, very well organised and lastly staff and management attending to detail and very nice with it
Everything - thye warm atmospher,the services (including the night programs),the food and the facilities
în baza a 457 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.