Distanța până în centrul orașului
Nota oferită locației
We liked the location a lot and that breakfast was included. Also the lobby is beautiful.
The room is outdated. The pool is far from clean. We had a broken shower head for three days and despite numerous requests, no one came to fix it. And there are very few parking spots so we had to pay to park on the street.
The entire old atmosphere of the hotel. Warm and cosy
The breakfast. It's true, there were a few guests. But even so, they shoud pay more attentiont to this service. Food from the previous day on the table.
Great location and old world style.
great design and luxury room, right in Sibiu's old town center, modern pool and sauna, good buffet, polite staff
room service not working prompt
A male receptionist received a complaint professionally and did everything within his power to rectify the shortcomings of his female collegue. He also offered and organised packed sandwiches, fruit, fruit juice, coffee for a 04:00 am departure. Very commendable!
On arrival the services provided by a female receptionist were very poor.This lady's atitude and lack of customer service training does not give the hotel a good name.For instance, she has not recorded that the suite was occupied -therefore the room was not cleaned until 17:00 hrs when prompted, the suite required two security keys for electricity only one given.
excelent location, good food,
în baza a 1.914 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.