Leonardo Boutique Hotel Tel Aviv

Terrible service & run down. Intentionally misleading in descriptions

Not much.

They intentionally lie about having parking...they don't. That was a criteria for which I wouldn't have otherwise chosen the hotel! They intentionally lie, and then try to justify it by saying there are paid parking lots nearby. *ANY* hotel in the world can claim that. It's a lie, and it's fraud. The towels are shredded and falling apart. I had no hot water in the shower for 2 days. The shower didn't drain properly, almost flooding the bathroom each time. They offered a certain credit, then tried to lie again when I went to check out by claiming they never made such an offer. Fortunately, I had it in writing and the desk agent chose to disobey a direct instruction from a manager and honor it. Never mind parking...there isn't even a place to pull up a car to stop and unload. I tried to park at the entrance to a nearby parking lot because I couldn't just stop and block traffic on the street, and I was subjected to a screaming verbal tirade from some person who came into the hotel. Don't stay here. Ever. For any reason.

The Business Launge

Rooms was not very clean.. They also provided me with a smoking room which I asked for a non smoking room.. Also you have smoking rooms between non smoking rooms which is not acceptable as the smell goes through the rooms...

The cleaniless of the room, the breakfast buffet is excellent

day of departure, requested a taxi to airport - I was put in a van which is used to transport vegetables !!! I would like to know the name of the person who booked this "taxi" I had to pay the full price 190.00