Ierusalim Mașini

1 locație în Ierusalim

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Enterprise evaluări

Locații pentru închirieri auto

Enterprise

Locații în Ierusalim

24 King David St

+972 2625 2151

luni	08:00 - 16:00
marți	08:00 - 16:00
miercuri	08:00 - 16:00
joi	08:00 - 16:00
vineri	08:00 - 12:00
sâmbătă	00:00 - 00:00
duminică	08:00 - 16:00

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Review-urile Enterprise în Ierusalim

Evaluări recente

Toate evaluările
Pozitiv
Neutru
Negativ

4,0

Amateur service

Pro: Terrible experience

Contra: They ended up overcharging me even though my credit card covers insurances they did not have the car I reserved and and they gave me a faulty car knowingly when I went to exchange it the first responder was oh you got the nonworking car took over an hour to get a car I was told that I would get a refund as the car I got was way bigger than what I reserved which cost a double in gas I never got that refund and on top of all I got a car with o gas so I had to waste more time by getting gas, I’m a regular customer with enterprise and have great experiences unfortunately the company they work with and Israel is a company of amateurs there’s no want to talk to and they do not respect you as they should And the difference between the price of the reservation and the price that they ended up taking from me was more than 10 times more expensive

Evaluat ian. 2019

evaluare de la
2,8

Contra: The online price was $50. The actual price was $300 in mandatory "fees"

Evaluat ian. 2019

evaluare de la
2,0

Horriable

Contra: I went to the car rental a week before the rental date and they were very nasty and not truthfull

Evaluat aug. 2018

evaluare de la
9,2

excellent service

Pro: professional provider

Contra: the car is far away from the renting office

Evaluat sept. 2016

evaluare de la
7,6

Contra: On kayak no mention is made of insurance fees companies require. Hence the cost is really much higher than in the app

Evaluat feb. 2016

evaluare de la
8,4

Pro: Very easy to pick up/drop off

Contra: It was called an automatic, but it was more a semi-automatic. We were switched to a Peugeot, and even when driving my husband got a bit carsick. The rental price for the car itself was very cheap, but the amount it cost in required insurance was hefty.

Evaluat ian. 2016

evaluare de la

9,2

excellent service

Pro: professional provider

Contra: the car is far away from the renting office

Evaluat sept. 2016

evaluare de la

7,6

Contra: On kayak no mention is made of insurance fees companies require. Hence the cost is really much higher than in the app

Evaluat feb. 2016

evaluare de la
8,4

Pro: Very easy to pick up/drop off

Contra: It was called an automatic, but it was more a semi-automatic. We were switched to a Peugeot, and even when driving my husband got a bit carsick. The rental price for the car itself was very cheap, but the amount it cost in required insurance was hefty.

Evaluat ian. 2016

evaluare de la

4,0

Amateur service

Pro: Terrible experience

Contra: They ended up overcharging me even though my credit card covers insurances they did not have the car I reserved and and they gave me a faulty car knowingly when I went to exchange it the first responder was oh you got the nonworking car took over an hour to get a car I was told that I would get a refund as the car I got was way bigger than what I reserved which cost a double in gas I never got that refund and on top of all I got a car with o gas so I had to waste more time by getting gas, I’m a regular customer with enterprise and have great experiences unfortunately the company they work with and Israel is a company of amateurs there’s no want to talk to and they do not respect you as they should And the difference between the price of the reservation and the price that they ended up taking from me was more than 10 times more expensive

Evaluat ian. 2019

evaluare de la
2,8

Contra: The online price was $50. The actual price was $300 in mandatory "fees"

Evaluat ian. 2019

evaluare de la
2,0

Horriable

Contra: I went to the car rental a week before the rental date and they were very nasty and not truthfull

Evaluat aug. 2018

evaluare de la

Clasificat nr. 2

Budget

7,4 Bun (4.284 de review-uri)

2 locații în Ierusalim

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Budget evaluări

Locații pentru închirieri auto

Budget

Locații în Ierusalim

17 Yirmiyahu St

luni	08:00 - 17:00
marți	08:00 - 17:00
miercuri	08:00 - 17:00
joi	08:00 - 17:00
vineri	08:00 - 13:00
sâmbătă
duminică	08:00 - 17:00

23 King David Street

+972 3935 0015

luni	08:00 - 17:00
marți	08:00 - 17:00
miercuri	08:00 - 17:00
joi	08:00 - 17:00
vineri	08:00 - 13:00
sâmbătă
duminică	08:00 - 17:00

All Budget reviews

Review-urile Budget în Ierusalim

Evaluări recente

Toate evaluările
Pozitiv
Neutru
Negativ

6,0

Contra: Taking the deposit in full and having to wait days for it to be returned is a massive pain and the rental agent has the power to decide how much to return with you unable to discuss it with them. No feedback on the return of deposit

Evaluat dec. 2019

evaluare de la
8,0

Contra: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Evaluat aug. 2019

evaluare de la
7,6

Pro: The price was good. Although it had to be added on third party insurance and VAT.

Contra: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Evaluat aug. 2019

evaluare de la
7,2

Contra: Pick up Gazoil was not full, I waited to refuel

Evaluat iul. 2019

evaluare de la
2,4

Contra: I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.

Evaluat iul. 2019

evaluare de la
3,6

Pro: Unhelpful staff, disorganized and rude.

Contra: Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.

Evaluat apr. 2019

evaluare de la
3,2

The refused to honor the reservattion properly

Pro: Nothing

Contra: An going to file a complaint with BBB separately as I had a certain number of bags that I needed to fit. They insisted on giving me a smaller car (which I ended up picking with seat down to fit the luggage) while saying it's the same car class and it's the agency problem that they didn't give them correct information.

Evaluat ian. 2019

evaluare de la
6,4

everything fine, price unclear

Pro: fast service at dropoff at ben gurion

Contra: Prices were unclear. Eventually it turned out to be 2-3 times more expensive than at reservation. Make your prices more clear!

Evaluat aug. 2018

evaluare de la
2,0

We ordered a Ford Transit or similar to seat a min of 7 and take 4 sui

Contra: Not what we ordered. Ordered a ford transit or similar to seat 7 with 4 suitcases. Got a midsize SUV that sat 5 adults and 2 kids in seats in the back. Could not fit one suitcase. Car was in bad condition - worn breaks, tire pressure kept deflating, dirty, broken parts. Not happy

Evaluat iul. 2018

evaluare de la
2,0

Budget Charged Me $100+ More Than the Contracted Rate

Pro: It was a very nice car (Toyota Corolla in very good shape)

Contra: Prior to arriving in Israel, I called Budget and was told that my rental fee absolutely included liability insurance as that is required in Israel. When I went to pick up the car in Israel I was told that I had to pay an additional$100 USD (approximately) for liability insurance or they would not give me the car. I feel that I was cheated by Budget ("bail and switch").

Evaluat iun. 2018

evaluare de la
2,8

continued drop in quality and service

Pro: Very little

Contra: Car was dirty and in poor condition, broken rear shelf, missing fuse cover, low tire pressure, and dashboard alarms. Check in and check out was slow and tedious as they are understaffed and the available staff are slow and not customer oriented.

Evaluat iun. 2018

evaluare de la
3,6

Allowed reservations for time when office was closed

Contra: I made a reservation for a Saturday in jerusalem... Not knowing it was sabbath and everything shuts down. I received a confirmation that said the office hours were Sat 12am - 12am...which made it seem like it was indeed going to be open. Wrong. After making a long distance call I ended up having to go to the airport, spending $100 on a taxi (b/c it was sabbath an no transport was going!) and then rent a car from there. Renting from the airport means extra taxes and fees. Had I known all this I could have just rented a day sooner and saved a lot of headache. So very frustrating. Why would the default be to allow someone to rent when the offices are closed??

Evaluat mai 2018

evaluare de la

8,0

Contra: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Evaluat aug. 2019

evaluare de la
7,6

Pro: The price was good. Although it had to be added on third party insurance and VAT.

Contra: Vehicle maintenance. Car cleaning. Speed of service. Instead of giving printed forms, it is better to send them to email, etc., in addition to the scratches that the vehicle and other defects send and save digitally.

Evaluat aug. 2019

evaluare de la
7,2

Contra: Pick up Gazoil was not full, I waited to refuel

Evaluat iul. 2019

evaluare de la

6,0

Contra: Taking the deposit in full and having to wait days for it to be returned is a massive pain and the rental agent has the power to decide how much to return with you unable to discuss it with them. No feedback on the return of deposit

Evaluat dec. 2019

evaluare de la
2,4

Contra: I ordered a Mitsubishi Grandis. They gave me a smaller car, no air conditioning in the back seats, in the summer, without telling me this ahead of time. When I realized it, I informed them, but they said it was after the 3 hour window from the time I took the car, so was charged for 1 day.

Evaluat iul. 2019

evaluare de la
3,6

Pro: Unhelpful staff, disorganized and rude.

Contra: Car wasnt ready, rental process was too long and tedious, couldnt rent for 24 hrs as normal, because office was closed next day for elections. Understand that is a holiday, but they need to make accommodations and plan ahead for this instead of telling customers they need to return the car in 5 hrs.

Evaluat apr. 2019

evaluare de la
3,2

The refused to honor the reservattion properly

Pro: Nothing

Contra: An going to file a complaint with BBB separately as I had a certain number of bags that I needed to fit. They insisted on giving me a smaller car (which I ended up picking with seat down to fit the luggage) while saying it's the same car class and it's the agency problem that they didn't give them correct information.

Evaluat ian. 2019

evaluare de la
6,4

everything fine, price unclear

Pro: fast service at dropoff at ben gurion

Contra: Prices were unclear. Eventually it turned out to be 2-3 times more expensive than at reservation. Make your prices more clear!

Evaluat aug. 2018

evaluare de la
2,0

We ordered a Ford Transit or similar to seat a min of 7 and take 4 sui

Contra: Not what we ordered. Ordered a ford transit or similar to seat 7 with 4 suitcases. Got a midsize SUV that sat 5 adults and 2 kids in seats in the back. Could not fit one suitcase. Car was in bad condition - worn breaks, tire pressure kept deflating, dirty, broken parts. Not happy

Evaluat iul. 2018

evaluare de la
2,0

Budget Charged Me $100+ More Than the Contracted Rate

Pro: It was a very nice car (Toyota Corolla in very good shape)

Contra: Prior to arriving in Israel, I called Budget and was told that my rental fee absolutely included liability insurance as that is required in Israel. When I went to pick up the car in Israel I was told that I had to pay an additional$100 USD (approximately) for liability insurance or they would not give me the car. I feel that I was cheated by Budget ("bail and switch").

Evaluat iun. 2018

evaluare de la
2,8

continued drop in quality and service

Pro: Very little

Contra: Car was dirty and in poor condition, broken rear shelf, missing fuse cover, low tire pressure, and dashboard alarms. Check in and check out was slow and tedious as they are understaffed and the available staff are slow and not customer oriented.

Evaluat iun. 2018

evaluare de la
3,6

Allowed reservations for time when office was closed

Contra: I made a reservation for a Saturday in jerusalem... Not knowing it was sabbath and everything shuts down. I received a confirmation that said the office hours were Sat 12am - 12am...which made it seem like it was indeed going to be open. Wrong. After making a long distance call I ended up having to go to the airport, spending $100 on a taxi (b/c it was sabbath an no transport was going!) and then rent a car from there. Renting from the airport means extra taxes and fees. Had I known all this I could have just rented a day sooner and saved a lot of headache. So very frustrating. Why would the default be to allow someone to rent when the offices are closed??

Evaluat mai 2018

evaluare de la

Clasificat nr. 3

Hertz

7,4 Bun (3.857 de review-uri)

2 locații în Ierusalim

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Hertz evaluări

Locații pentru închirieri auto

Hertz

Locații în Ierusalim

19 Hamelech David

+972 2623 1351

luni	08:00 - 17:00
marți	08:00 - 17:00
miercuri	08:00 - 17:00
joi	08:00 - 17:00
vineri	08:00 - 13:00
sâmbătă
duminică	08:00 - 17:00

Yirmiyahu 40 St.

+972 2500 4147

luni	08:00 - 17:00
marți	08:00 - 17:00
miercuri	08:00 - 17:00
joi	08:00 - 17:00
vineri	08:00 - 13:00
sâmbătă
duminică	08:00 - 17:00

All Hertz reviews

Review-urile Hertz în Ierusalim

Evaluări recente

Toate evaluările
Pozitiv
Neutru
Negativ

8,0

Pro: Drop off quite easy trouble free

Evaluat feb. 2020

evaluare de la
5,2

Pro: Staff was the WORST, wouldn’t even provide me a receipt when I picked up the car.

Contra: EVERYTHING

Evaluat iun. 2019

evaluare de la
6,4

Pro: staff was fine, no lines when i was there car was older and just mediocre

Contra: nicer car, better prices

Evaluat mar. 2019

evaluare de la
4,0

Contra: I got there to pick it up and i had to add insurance and tax although it said in the booking including all taxes and a extra insurance!!!

Evaluat feb. 2019

evaluare de la
2,0

Really bad experience

Pro: I have reserved the car for about $15 a day in Jerusalem. When picked up the car I was told that the car insurance is $40 a day and I have no choice but to accept. Otherwise I will not going to have the car. At this time of the year there is no way to be able to find another car rental without reservation in Jerusalem. To me this is clearly a planned scam.

Contra: ...

Evaluat iul. 2018

evaluare de la
6,0

Long wait checking out car

Contra: We reserved the car for 8:00am. We were told that the car would arrive within 10-20 minutes then we were told numerous times throughout the morning that the car was on the way. We ended up waiting several hours before finally getting the car.

Evaluat apr. 2018

evaluare de la
6,8

Contra: The website pricing is completely misleading. By the time you add in all the relevant insurances and the additional fuel charges you are close to 2x the advertised price. You should have a look at americacarrental.com and learn from them!

Evaluat dec. 2017

evaluare de la
2,0

Contra: they didn't let us take out the car because we don't have license yet for a year so we needed to go to more an expensive company.

Evaluat nov. 2017

evaluare de la
2,0

Contra: With finnish driving license I couldnt rent the car

Evaluat nov. 2017

evaluare de la
4,4

Nick on windshield

Contra: An hour after we got the car, I noticed snuck on the glass of the windshield. I didn't want to notify Hertz because surely they would blame us. We hoped they wouldn't notice upon return. Well, they did, and of course didn't believe we didn't do it. We have CDW from our credit card company, but going home, so have to pay up front of new windshield and do time consuming claim with Chase Bank. Big nuisance, and not our fault. Our downfall was not thoroughly inspecting the windshield at time of rental.

Evaluat mar. 2017

evaluare de la
9,2

Great experience with the Jerusalem Branch

Pro: They worked with me on my credit card's insurance even though we were not able to bring a letter of proof with us. (If your US credit card company provides insurance in Israel, make sure to take a letter of proof). The front desk guys were so friendly and nice. Even the parking lot attendant was sweet and attentive.

Evaluat nov. 2016

evaluare de la
2,0

Terrible

Contra: When I got to the office in Jerusalem they explained that the price quoted here excluded insurance. The piece for the insurance offered was 3X the cost of the car rental! Left their office and went to Avis next door got a lovely small car for slightly more than the quote I got here but it included insurance and extended mileage!

Evaluat iun. 2016

evaluare de la

9,2

Great experience with the Jerusalem Branch

Pro: They worked with me on my credit card's insurance even though we were not able to bring a letter of proof with us. (If your US credit card company provides insurance in Israel, make sure to take a letter of proof). The front desk guys were so friendly and nice. Even the parking lot attendant was sweet and attentive.

Evaluat nov. 2016

evaluare de la

8,0

Pro: Drop off quite easy trouble free

Evaluat feb. 2020

evaluare de la
6,8

Contra: The website pricing is completely misleading. By the time you add in all the relevant insurances and the additional fuel charges you are close to 2x the advertised price. You should have a look at americacarrental.com and learn from them!

Evaluat dec. 2017

evaluare de la

5,2

Pro: Staff was the WORST, wouldn’t even provide me a receipt when I picked up the car.

Contra: EVERYTHING

Evaluat iun. 2019

evaluare de la
6,4

Pro: staff was fine, no lines when i was there car was older and just mediocre

Contra: nicer car, better prices

Evaluat mar. 2019

evaluare de la
4,0

Contra: I got there to pick it up and i had to add insurance and tax although it said in the booking including all taxes and a extra insurance!!!

Evaluat feb. 2019

evaluare de la
2,0

Really bad experience

Pro: I have reserved the car for about $15 a day in Jerusalem. When picked up the car I was told that the car insurance is $40 a day and I have no choice but to accept. Otherwise I will not going to have the car. At this time of the year there is no way to be able to find another car rental without reservation in Jerusalem. To me this is clearly a planned scam.

Contra: ...

Evaluat iul. 2018

evaluare de la
6,0

Long wait checking out car

Contra: We reserved the car for 8:00am. We were told that the car would arrive within 10-20 minutes then we were told numerous times throughout the morning that the car was on the way. We ended up waiting several hours before finally getting the car.

Evaluat apr. 2018

evaluare de la
2,0

Contra: they didn't let us take out the car because we don't have license yet for a year so we needed to go to more an expensive company.

Evaluat nov. 2017

evaluare de la
2,0

Contra: With finnish driving license I couldnt rent the car

Evaluat nov. 2017

evaluare de la
4,4

Nick on windshield

Contra: An hour after we got the car, I noticed snuck on the glass of the windshield. I didn't want to notify Hertz because surely they would blame us. We hoped they wouldn't notice upon return. Well, they did, and of course didn't believe we didn't do it. We have CDW from our credit card company, but going home, so have to pay up front of new windshield and do time consuming claim with Chase Bank. Big nuisance, and not our fault. Our downfall was not thoroughly inspecting the windshield at time of rental.

Evaluat mar. 2017

evaluare de la
2,0

Terrible

Contra: When I got to the office in Jerusalem they explained that the price quoted here excluded insurance. The piece for the insurance offered was 3X the cost of the car rental! Left their office and went to Avis next door got a lovely small car for slightly more than the quote I got here but it included insurance and extended mileage!

Evaluat iun. 2016

evaluare de la

Clasificat nr. 4

Dollar

7,3 Bun (6.376 de review-uri)

1 locație în Ierusalim

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Dollar evaluări

Locații pentru închirieri auto

Dollar

Locații în Ierusalim

19 Hamelech David Str

+972 2623 1351

luni	08:00 - 18:00
marți	08:00 - 18:00
miercuri	08:00 - 18:00
joi	08:00 - 18:00
vineri	08:00 - 14:00
sâmbătă
duminică	08:00 - 18:00

All Dollar reviews

Review-urile Dollar în Ierusalim

Evaluări recente

Toate evaluările
Pozitiv
Neutru
Negativ

5,2

Pro: leaves a lot to be desired

Contra: So far they have charged me more than the reservation, waiting for them to fix

Evaluat aug. 2020

evaluare de la
3,6

Buyer Beware

Pro: The care was comfortable and worked well, and the price appeared good at first glance.

Contra: Attitude toward customers appears to be, "Fleece 'em 'til they scream." Our car had extensive dents and scratches when we received it. On return, they tried to charge us nearly $200 for a pre-existing scratch on the rear fender. Fortunately, we had taken a time-stamped picture of the scratch, proving they had rented it out that way. Secondly, they rented the car for return when the agency was closed for holidays & Sabbath, and gave us no instructions for how to return after closing time. The parking lot was shut for three days, and there were no instructions--no sign on the door, no box for depositing keys and contract, nothing. They tried to charge us for renting the car these additional days, and for parking it on the street in front of the agency. Then they claimed we should have returned the car to the airport in Tel Aviv--about 45 minutes away. Overall, spare yourself the aggravation.

Evaluat iun. 2018

evaluare de la
9,2

Tech worls

Pro: Very efficient

Evaluat ian. 2018

evaluare de la
2,0

Contra: They were not ready to accept driving license from Finland

Evaluat oct. 2017

evaluare de la
2,0

Outrageous extra charges

Contra: I rented the car to be returned on Wednesday by 2pm. When I came to return the car the gate was locked and no one was there. Turns out it is because of a local public holiday that no one has bothered to inform me that I can't return the car around 2pm because they are closing down very early on that day. I called the customer service and they told me to park the car and return it the following Friday by 8am (they were closed the whole of Thursday!), which I did and they will take the holiday-thing into account when charging me for the rental. When I retuned my car on Friday morning they wanted to charge me for extra 2 days(!!) when I didn't even use the car and had it parked somewhere. Needless to say I couldn't return the car because of THEIR weird operating hours. They didn't want to waive the extra 2 days (in which the car didn't move) or even make a lower charge. I'm highly dissatisfied with the service I received and the extra charges that they made due to THEIR weird constraints. Very bad.

Evaluat oct. 2017

evaluare de la
9,6

Quick Service

Pro: Both the check in and the check out were very quick (compared to the other car rental service we used that week)--we waited less than 15 minutes. Staff were friendly, and the notation of previous damage to the car was detailed and complete.

Evaluat ian. 2017

evaluare de la
4,0

Pick up took almost 2 hours

Contra: They tried to double our price, took forever to fix, ruined our plans for the day

Evaluat ian. 2017

evaluare de la
4,4

Contra: I had to wait a long time to get my car. The car showed a full tank of gas (there was 8 icons lit up). Moments after I left the car rental, it went down to 7/8ths. This upsets me, because that means I will be returning the car with at least 2 - 3 gallons more than I recieved. In Israel, the gas is very expensive.

Evaluat nov. 2016

evaluare de la
8,8

smart and comfortable

Pro: Everything well organized and fast, including shuttle to the departure terminal to the airport

Contra: During pick up I informed I will need an invoice. I was not asked about the details for the invoice (my organisation paying for the transportation). Later at the drop-off it appeared that it is not possible to receive the incvoice with my organisation's data, when the data was not introduced to computer during the pick up- I may have problems with the refund of the costs

Evaluat sept. 2016

evaluare de la
2,0

The worst rental experience of my life

Pro: Car was new

Contra: This experience was the worst I've ever had. A confirmed reservation meant nothing. I waited 4 hours to get a car. Employees scrutinized every line of my reservation to try and avoid honoring it. When I asked to come back at the end of he day after waiting an hour I was told they would not hold the car for me if I wasn't there. It's astounding to be treated as if Dollar is doing you a favor by renting you a car. Really awful experience. Avoid this office.

Evaluat aug. 2016

evaluare de la

9,2

Tech worls

Pro: Very efficient

Evaluat ian. 2018

evaluare de la
9,6

Quick Service

Pro: Both the check in and the check out were very quick (compared to the other car rental service we used that week)--we waited less than 15 minutes. Staff were friendly, and the notation of previous damage to the car was detailed and complete.

Evaluat ian. 2017

evaluare de la
8,8

smart and comfortable

Pro: Everything well organized and fast, including shuttle to the departure terminal to the airport

Contra: During pick up I informed I will need an invoice. I was not asked about the details for the invoice (my organisation paying for the transportation). Later at the drop-off it appeared that it is not possible to receive the incvoice with my organisation's data, when the data was not introduced to computer during the pick up- I may have problems with the refund of the costs

Evaluat sept. 2016

evaluare de la

5,2

Pro: leaves a lot to be desired

Contra: So far they have charged me more than the reservation, waiting for them to fix

Evaluat aug. 2020

evaluare de la
3,6

Buyer Beware

Pro: The care was comfortable and worked well, and the price appeared good at first glance.

Contra: Attitude toward customers appears to be, "Fleece 'em 'til they scream." Our car had extensive dents and scratches when we received it. On return, they tried to charge us nearly $200 for a pre-existing scratch on the rear fender. Fortunately, we had taken a time-stamped picture of the scratch, proving they had rented it out that way. Secondly, they rented the car for return when the agency was closed for holidays & Sabbath, and gave us no instructions for how to return after closing time. The parking lot was shut for three days, and there were no instructions--no sign on the door, no box for depositing keys and contract, nothing. They tried to charge us for renting the car these additional days, and for parking it on the street in front of the agency. Then they claimed we should have returned the car to the airport in Tel Aviv--about 45 minutes away. Overall, spare yourself the aggravation.

Evaluat iun. 2018

evaluare de la
2,0

Contra: They were not ready to accept driving license from Finland

Evaluat oct. 2017

evaluare de la
2,0

Outrageous extra charges

Contra: I rented the car to be returned on Wednesday by 2pm. When I came to return the car the gate was locked and no one was there. Turns out it is because of a local public holiday that no one has bothered to inform me that I can't return the car around 2pm because they are closing down very early on that day. I called the customer service and they told me to park the car and return it the following Friday by 8am (they were closed the whole of Thursday!), which I did and they will take the holiday-thing into account when charging me for the rental. When I retuned my car on Friday morning they wanted to charge me for extra 2 days(!!) when I didn't even use the car and had it parked somewhere. Needless to say I couldn't return the car because of THEIR weird operating hours. They didn't want to waive the extra 2 days (in which the car didn't move) or even make a lower charge. I'm highly dissatisfied with the service I received and the extra charges that they made due to THEIR weird constraints. Very bad.

Evaluat oct. 2017

evaluare de la
4,0

Pick up took almost 2 hours

Contra: They tried to double our price, took forever to fix, ruined our plans for the day

Evaluat ian. 2017

evaluare de la
4,4

Contra: I had to wait a long time to get my car. The car showed a full tank of gas (there was 8 icons lit up). Moments after I left the car rental, it went down to 7/8ths. This upsets me, because that means I will be returning the car with at least 2 - 3 gallons more than I recieved. In Israel, the gas is very expensive.

Evaluat nov. 2016

evaluare de la
2,0

The worst rental experience of my life

Pro: Car was new

Contra: This experience was the worst I've ever had. A confirmed reservation meant nothing. I waited 4 hours to get a car. Employees scrutinized every line of my reservation to try and avoid honoring it. When I asked to come back at the end of he day after waiting an hour I was told they would not hold the car for me if I wasn't there. It's astounding to be treated as if Dollar is doing you a favor by renting you a car. Really awful experience. Avoid this office.

Evaluat aug. 2016

evaluare de la

Clasificat nr. 5

Thrifty

7,1 Bun (2.740 de review-uri)

1 locație în Ierusalim

╳

Thrifty evaluări

Locații pentru închirieri auto

Thrifty

Locații în Ierusalim

19 Hamelech David St

+972 2623 1351

luni	08:00 - 18:00
marți	08:00 - 18:00
miercuri	08:00 - 18:00
joi	08:00 - 18:00
vineri	08:00 - 14:00
sâmbătă
duminică	08:00 - 18:00

All Thrifty reviews

Review-urile Thrifty în Ierusalim

Evaluări recente

Toate evaluările
Pozitiv
Neutru
Negativ

8,4

Pro: The staff were friendly and the process was smooth. Once the car was ready, the pick up and drop off were quite quick.

Contra: The car was not ready at pickup and I had to wait over half an hour, and became quite worried that I would be late.

Evaluat sept. 2019

evaluare de la
8,0

Friendly service

Pro: The service was friendly and fast

Contra: I didnt like the car

Evaluat sept. 2018

evaluare de la
8,0

Pro: car was clean. relatively easy pick-up and drop-off.

Contra: didn't like that the radio didnt work. kept skipping to arabic channels for some weird reason.

Evaluat iun. 2018

evaluare de la
4,4

Pro: The airco was fine. Petrol consumption good.

Contra: I had a confirmation to pick up the car on sunday morning. It appeared to be a holy day. Office closed, despite the confirmation. So I had to postpone my trip a day. Very unprofessional and annoying. The car was quite old. Several times there was a start problem. As the booking appeared to be without a confirmation I had to take quite an expensive a insurance by Hertz, the company took charge of the booking, not Thrifty.

Evaluat mai 2018

evaluare de la
2,8

Not good

Contra: Very old car, had over 52,000 km and numerous scratches and small dents; car had a special alarm, and upon rental was not told about it or how it worked, resulting in problems later with trying to start the car; only 250 km mileage given.

Evaluat iul. 2017

evaluare de la
2,0

Horrible car with even worse service

Contra: Car wasnt clean, transmission was terrible, and the a/c worked off and on. Claimed a scratch was from us when it was there before and is trying to charge us. Told us its our problem and can fight it out with the credit card company.

Evaluat iul. 2017

evaluare de la
6,0

Very poor customer service

Pro: Brand new car (although everything still covered in plastic wrapper). The inbuilt Waze navigation was a nice touch, although it took awhile to figure out how to switch everything from Hebrew to English.

Contra: Staff didn't tell us about pin code needed to start the car, and then wouldn't pick up their office phone. Ultimately had to call Thifty emergency services who explained the process to us. But by that time we missed an important part of our tour. Dropping off the car was a nightmare, beginning with the staff being LATE FOR WORK, and then being short-staffed, not telling us where to go, and being dismissive and rude. I will absolutely not use Thrifty again if I can avoid it.

Evaluat apr. 2017

evaluare de la
3,2

Watch out for hidden charges

Contra: It was supposed to be $17 rental ended up being $70+ with all the hidden fees

Evaluat mar. 2017

evaluare de la
4,0

Tourist beware

Pro: As much as I love coming here as a tourist be aware that you will be a target. You will be ripped off. Whether it's price or extras. There is always something going to happen

Evaluat dec. 2016

evaluare de la
9,2

Caesarea

Pro: The Mazda3 had good acceleration and power. I had no problem going up the hills heading into Jerusalem. There was plenty of room for 3 adults and our baggage.

Contra: I am 6'4" so it was a little uncomfortable getting into the car although there was a surprising amount of legroom. I didn't like the pickup/drop off that required driving down three levels into a garage. We exited by climbing a flight of stairs. Luckily, we had dropped off our bags before returning the car.

Evaluat oct. 2016

evaluare de la
2,0

Two flat tires in 20 hours!

Pro: The car was marginal and dinged up. Got one flat 8 hours into rental. No tire iron!? Waited 4 hours to have it fixed. They didnt care. Spare looked iffy. Filled up with air in morning. 4 hours later flat. Took 5 hours to remedy.

Evaluat sept. 2016

evaluare de la

9,2

Caesarea

Pro: The Mazda3 had good acceleration and power. I had no problem going up the hills heading into Jerusalem. There was plenty of room for 3 adults and our baggage.

Contra: I am 6'4" so it was a little uncomfortable getting into the car although there was a surprising amount of legroom. I didn't like the pickup/drop off that required driving down three levels into a garage. We exited by climbing a flight of stairs. Luckily, we had dropped off our bags before returning the car.

Evaluat oct. 2016

evaluare de la

8,4

Pro: The staff were friendly and the process was smooth. Once the car was ready, the pick up and drop off were quite quick.

Contra: The car was not ready at pickup and I had to wait over half an hour, and became quite worried that I would be late.

Evaluat sept. 2019

evaluare de la
8,0

Friendly service

Pro: The service was friendly and fast

Contra: I didnt like the car

Evaluat sept. 2018

evaluare de la
8,0

Pro: car was clean. relatively easy pick-up and drop-off.

Contra: didn't like that the radio didnt work. kept skipping to arabic channels for some weird reason.

Evaluat iun. 2018

evaluare de la

4,4

Pro: The airco was fine. Petrol consumption good.

Contra: I had a confirmation to pick up the car on sunday morning. It appeared to be a holy day. Office closed, despite the confirmation. So I had to postpone my trip a day. Very unprofessional and annoying. The car was quite old. Several times there was a start problem. As the booking appeared to be without a confirmation I had to take quite an expensive a insurance by Hertz, the company took charge of the booking, not Thrifty.

Evaluat mai 2018

evaluare de la
2,8

Not good

Contra: Very old car, had over 52,000 km and numerous scratches and small dents; car had a special alarm, and upon rental was not told about it or how it worked, resulting in problems later with trying to start the car; only 250 km mileage given.

Evaluat iul. 2017

evaluare de la
2,0

Horrible car with even worse service

Contra: Car wasnt clean, transmission was terrible, and the a/c worked off and on. Claimed a scratch was from us when it was there before and is trying to charge us. Told us its our problem and can fight it out with the credit card company.

Evaluat iul. 2017

evaluare de la
6,0

Very poor customer service

Pro: Brand new car (although everything still covered in plastic wrapper). The inbuilt Waze navigation was a nice touch, although it took awhile to figure out how to switch everything from Hebrew to English.

Contra: Staff didn't tell us about pin code needed to start the car, and then wouldn't pick up their office phone. Ultimately had to call Thifty emergency services who explained the process to us. But by that time we missed an important part of our tour. Dropping off the car was a nightmare, beginning with the staff being LATE FOR WORK, and then being short-staffed, not telling us where to go, and being dismissive and rude. I will absolutely not use Thrifty again if I can avoid it.

Evaluat apr. 2017

evaluare de la
3,2

Watch out for hidden charges

Contra: It was supposed to be $17 rental ended up being $70+ with all the hidden fees

Evaluat mar. 2017

evaluare de la
4,0

Tourist beware

Pro: As much as I love coming here as a tourist be aware that you will be a target. You will be ripped off. Whether it's price or extras. There is always something going to happen

Evaluat dec. 2016

evaluare de la
2,0

Two flat tires in 20 hours!

Pro: The car was marginal and dinged up. Got one flat 8 hours into rental. No tire iron!? Waited 4 hours to have it fixed. They didnt care. Spare looked iffy. Filled up with air in morning. 4 hours later flat. Took 5 hours to remedy.

Evaluat sept. 2016

evaluare de la

Clasificat nr. 6

Avis

5,4 Acceptabil (34 de review-uri)

1 locație în Ierusalim

╳

Avis evaluări

Locații pentru închirieri auto

Avis

Locații în Ierusalim

19 King David Street

+972 262 490 014

luni	08:00 - 17:00
marți	08:00 - 17:00
miercuri	08:00 - 17:00
joi	08:00 - 17:00
vineri	08:00 - 13:00
sâmbătă
duminică	08:00 - 17:00

All Avis reviews

Review-urile Avis în Ierusalim

Evaluări recente

Toate evaluările
Pozitiv
Neutru
Negativ

6,0

Contra: The drop off at the airport was a complete disaster. I drove around for a very long time - hoping I wouldn't miss my flight. Proper directions for that should be provided.

Evaluat feb. 2020

evaluare de la
6,8

Pro: Drop off was excellent, fast and organized

Contra: Pickup took forever (nearly an hour)

Evaluat nov. 2019

evaluare de la
2,0

Contra: They wanted to force me to buy additional insurance and did not want to give me the car withoit that, even though I have my own international insurance via Allianz.

Evaluat nov. 2019

evaluare de la
8,0

Pro: Drop off is at the car rental terminal and not at terminal 1 as the office in jerusalem told us.

Evaluat oct. 2019

evaluare de la
2,0

Contra: The price is 3 times more from your qoute it was super expensive

Evaluat oct. 2019

evaluare de la
5,2

Pro: Car was roomy and reliable.

Contra: Unable to get car at requested time because Avis computer down, so had to return next day. Personnel at drop off location rude and unfriendly.

Evaluat oct. 2019

evaluare de la
7,2

Contra: Insurance was very expensive

Evaluat sept. 2019

evaluare de la
2,4

Poor Service All Around

Pro: Nothing

Contra: Showed up at time listed on reservation. After I signed for car I was directed to sit and wait the car. During the time I was sitting an obvious local Jewish patron showed up and signed for his car. He did not have to wait as his car showed up almost immediately, was clean and brought to the street in front of the office. I was ultimately directed to pick up the car that was ready for me in the garage. Went down to the garage to get the car and it just begun to clean it. Even after cleaning the car was quite dirty. Additionally, there were scratches and dings all over it that were not visible in a dark garage. Not a good experience. Returning the car was a similar experience; rude workers at Ben Gurion airport. Shuttle driver made no attempt to help load our eight bags onto the shuttle as we were traveling with the family, including my 78-year-old mother-in-law

Evaluat oct. 2018

evaluare de la
3,2

Poor service overall

Contra: Could not reach the Avis Call Center to modify my reservation and change the return location. Avis locations are not up to date on the internet. (i.e. Herzlya still shows a location when you google Avis Rent a Car Herzlya). Mileage of the car was high. Car was not clean at pickup. VAT has been charged to me !!!!

Evaluat sept. 2018

evaluare de la
2,0

Horrible and Kayak is misleading or Avis is a scam

Pro: I showed up Ans they did not have the same rsvp as I had on my confirming email from kayak.

Contra: This is a scam, kayak advertising a price and car class and you show up and it’s completely different.

Evaluat iul. 2018

evaluare de la
3,2

Unclean car

Contra: The car was very dirty inside and out. When I raised this with the attendant at the end I barely got a response. Very disappointing.

Evaluat apr. 2018

evaluare de la
2,0

Service Not Fulfilled

Contra: The Avis, Jerusalem Branch sent an automated reminder and a confirmed text for the above agreement: car pick up for the following day, 9th March at 12pm-13th March 4pm. My wife and I arrived in good time to pick up the arranged car at the above address in Jerusalem. The office was closed, there was no one to help, nor a notice on the door to say why it was closed. > After the wait, we phoned the office number and got recorded messages in Hebrew and English to say refer to the Website. On the website there wasn’t any appropriate or useful information for us. We decided that we would try and pick up a car from Avis at Ben Guiron Airport, Tel Aviv as we needed to get a car for Tel Aviv. We took a taxi costing us 300Sheckles. Also wasting half a day and causing us stress in a city we were not familiar with. > On arrival at Avis, Ben Guiron Airport, they were kind enough to provide us with a car for 5 days booking. This cost us $195 for renting. (Rental Agreement: 972-3-9773200, Document Number; 613841771). > I would like you to look into this matter and let me know what the outcome is going to be. > Yours sincerely, > Mr Magan Singodia

Evaluat mar. 2018

evaluare de la

6,8

Pro: Drop off was excellent, fast and organized

Contra: Pickup took forever (nearly an hour)

Evaluat nov. 2019

evaluare de la
8,0

Pro: Drop off is at the car rental terminal and not at terminal 1 as the office in jerusalem told us.

Evaluat oct. 2019

evaluare de la
7,2

Contra: Insurance was very expensive

Evaluat sept. 2019

evaluare de la

6,0

Contra: The drop off at the airport was a complete disaster. I drove around for a very long time - hoping I wouldn't miss my flight. Proper directions for that should be provided.

Evaluat feb. 2020

evaluare de la
2,0

Contra: They wanted to force me to buy additional insurance and did not want to give me the car withoit that, even though I have my own international insurance via Allianz.

Evaluat nov. 2019

evaluare de la
2,0

Contra: The price is 3 times more from your qoute it was super expensive

Evaluat oct. 2019

evaluare de la
5,2

Pro: Car was roomy and reliable.

Contra: Unable to get car at requested time because Avis computer down, so had to return next day. Personnel at drop off location rude and unfriendly.

Evaluat oct. 2019

evaluare de la
2,4

Poor Service All Around

Pro: Nothing

Contra: Showed up at time listed on reservation. After I signed for car I was directed to sit and wait the car. During the time I was sitting an obvious local Jewish patron showed up and signed for his car. He did not have to wait as his car showed up almost immediately, was clean and brought to the street in front of the office. I was ultimately directed to pick up the car that was ready for me in the garage. Went down to the garage to get the car and it just begun to clean it. Even after cleaning the car was quite dirty. Additionally, there were scratches and dings all over it that were not visible in a dark garage. Not a good experience. Returning the car was a similar experience; rude workers at Ben Gurion airport. Shuttle driver made no attempt to help load our eight bags onto the shuttle as we were traveling with the family, including my 78-year-old mother-in-law

Evaluat oct. 2018

evaluare de la
3,2

Poor service overall

Contra: Could not reach the Avis Call Center to modify my reservation and change the return location. Avis locations are not up to date on the internet. (i.e. Herzlya still shows a location when you google Avis Rent a Car Herzlya). Mileage of the car was high. Car was not clean at pickup. VAT has been charged to me !!!!

Evaluat sept. 2018

evaluare de la
2,0

Horrible and Kayak is misleading or Avis is a scam

Pro: I showed up Ans they did not have the same rsvp as I had on my confirming email from kayak.

Contra: This is a scam, kayak advertising a price and car class and you show up and it’s completely different.

Evaluat iul. 2018

evaluare de la
3,2

Unclean car

Contra: The car was very dirty inside and out. When I raised this with the attendant at the end I barely got a response. Very disappointing.

Evaluat apr. 2018

evaluare de la
2,0

Service Not Fulfilled

Contra: The Avis, Jerusalem Branch sent an automated reminder and a confirmed text for the above agreement: car pick up for the following day, 9th March at 12pm-13th March 4pm. My wife and I arrived in good time to pick up the arranged car at the above address in Jerusalem. The office was closed, there was no one to help, nor a notice on the door to say why it was closed. > After the wait, we phoned the office number and got recorded messages in Hebrew and English to say refer to the Website. On the website there wasn’t any appropriate or useful information for us. We decided that we would try and pick up a car from Avis at Ben Guiron Airport, Tel Aviv as we needed to get a car for Tel Aviv. We took a taxi costing us 300Sheckles. Also wasting half a day and causing us stress in a city we were not familiar with. > On arrival at Avis, Ben Guiron Airport, they were kind enough to provide us with a car for 5 days booking. This cost us $195 for renting. (Rental Agreement: 972-3-9773200, Document Number; 613841771). > I would like you to look into this matter and let me know what the outcome is going to be. > Yours sincerely, > Mr Magan Singodia

Evaluat mar. 2018

evaluare de la

Clasificat nr. 7

Europcar

5,8 Acceptabil (15 review-uri)

1 locație în Ierusalim

╳

Europcar evaluări

Locații pentru închirieri auto

Europcar

Locații în Ierusalim

19 King David Street

+972 2500 1800

All Europcar reviews

Review-urile Europcar în Ierusalim

Evaluări recente

Toate evaluările
Pozitiv
Neutru
Negativ

10,0

Pro: Everything

Contra: It would be a plus if with the car they deliver a parking manual of the area, specially where the language is completely different like Israel

Evaluat sept. 2019

evaluare de la
2,0

Pro: After 15 working days of my rental the Europcar still hold 600 dollars in my credit card, It is unacceptable, horrible work of this company. I do not recommend Europcar.

Contra: Being honest with the clients.

Evaluat sept. 2019

evaluare de la
6,4

Pro: Took almost 2 hours to get car. Was in line 8 55. Got car 11 am

Contra: Shorter wait

Evaluat aug. 2019

evaluare de la
2,0

Pro: Nothing They didn't give me a car as they said that I didn't order before noon so no car is reserved to me

Contra: Couldn't be worse

Evaluat aug. 2019

evaluare de la
2,0

Pro: The staff was overworked and not pleasant or helpful. They were not honest. It took more than two and a half hours to rent. The car was old and dirty

Contra: Do not rent or do business with this company. They are not honest and have very old equipment in very poor shape. They rent cars when they have insufficient inventory. The GPS unit only spoke Spanish, which I do not ! Other customers had similar or worse experiences.

Evaluat aug. 2019

evaluare de la
4,0

Pro: Got a cute car although it was in mechanically bad shape. Fairly inexpensive. Doing the original paperwork to rent the car was good.

Contra: Returning the car in Jerusalem the service was truly terrible. Rude and slow which is the worst possible combo. Car had a bad transmission. Pretty dinged up but that was ok.

Evaluat apr. 2019

evaluare de la
10,0

Easy rental

Pro: Quick and efficient, and great communication between the office and rental location which was not directly connected to the office. Got a Fiat which was 1 level up from mini? Also was directed that we needed the minimum Israeli insurance of $12 I'm addition to the per day rate.

Contra: Nothing was bad, just the usual car rental.

Evaluat oct. 2018

evaluare de la
8,0

All good

Pro: No games all was good car was ready and clean Price was also fair

Evaluat aug. 2018

evaluare de la

10,0

Pro: Everything

Contra: It would be a plus if with the car they deliver a parking manual of the area, specially where the language is completely different like Israel

Evaluat sept. 2019

evaluare de la
10,0

Easy rental

Pro: Quick and efficient, and great communication between the office and rental location which was not directly connected to the office. Got a Fiat which was 1 level up from mini? Also was directed that we needed the minimum Israeli insurance of $12 I'm addition to the per day rate.

Contra: Nothing was bad, just the usual car rental.

Evaluat oct. 2018

evaluare de la

8,0

All good

Pro: No games all was good car was ready and clean Price was also fair

Evaluat aug. 2018

evaluare de la

2,0

Pro: After 15 working days of my rental the Europcar still hold 600 dollars in my credit card, It is unacceptable, horrible work of this company. I do not recommend Europcar.

Contra: Being honest with the clients.

Evaluat sept. 2019

evaluare de la
6,4

Pro: Took almost 2 hours to get car. Was in line 8 55. Got car 11 am

Contra: Shorter wait

Evaluat aug. 2019

evaluare de la
2,0

Pro: Nothing They didn't give me a car as they said that I didn't order before noon so no car is reserved to me

Contra: Couldn't be worse

Evaluat aug. 2019

evaluare de la
2,0

Pro: The staff was overworked and not pleasant or helpful. They were not honest. It took more than two and a half hours to rent. The car was old and dirty

Contra: Do not rent or do business with this company. They are not honest and have very old equipment in very poor shape. They rent cars when they have insufficient inventory. The GPS unit only spoke Spanish, which I do not ! Other customers had similar or worse experiences.

Evaluat aug. 2019

evaluare de la
4,0

Pro: Got a cute car although it was in mechanically bad shape. Fairly inexpensive. Doing the original paperwork to rent the car was good.

Contra: Returning the car in Jerusalem the service was truly terrible. Rude and slow which is the worst possible combo. Car had a bad transmission. Pretty dinged up but that was ok.

Evaluat apr. 2019

evaluare de la

Sunnycars

5 locații în Ierusalim

╳

Locații pentru închirieri auto

Sunnycars

Locații în Ierusalim

18 Hamelech David

24 King David street

8 King David Street

Yirmiyahu 40

Yirmiyahu Street 21

Eldan

2 locații în Ierusalim

╳

Locații pentru închirieri auto

Eldan

Locații în Ierusalim

22 Beit Ha'dfus St.

24 King David St.

+972 2625 2151

Sixt

2 locații în Ierusalim

╳

Locații pentru închirieri auto

Sixt

Locații în Ierusalim

8 King David Street

luni	08:00 - 17:00
marți	08:00 - 17:00
miercuri	08:00 - 17:00
joi	08:00 - 17:00
vineri	08:00 - 12:00
sâmbătă
duminică	08:00 - 17:00

Sarei Israel 15

luni	08:00 - 17:00
marți	08:00 - 17:00
miercuri	08:00 - 17:00
joi	08:00 - 17:00
vineri	08:00 - 12:00
sâmbătă
duminică	08:00 - 17:00

Alamo

1 locație în Ierusalim

╳

Locații pentru închirieri auto

Alamo

Locații în Ierusalim

24 King David St

+972 2625 2151

luni	08:00 - 16:00
marți	08:00 - 16:00
miercuri	08:00 - 16:00
joi	08:00 - 16:00
vineri	08:00 - 12:00
sâmbătă	00:00 - 00:00
duminică	08:00 - 16:00

CalAuto

1 locație în Ierusalim

╳

Locații pentru închirieri auto

CalAuto

Locații în Ierusalim

Romema 2

keddy by Europcar

1 locație în Ierusalim