Hotel Campanile Dartford

“Location”

“Friendly staff”

“Receptionist was very welcoming”

“Facilities great. Very comfortable bed. When we arrived to check in the receptionist gave me a piece of paper to sign. The details were wrong I asked for clarification she huffed and tapped the paper. I waited patiently for her to end her personal call on her mobile. She continued to gas and turned from me. Im Still stood there when she spun back. Again more huffing and tapping. I scribbled the incorrect details and wrote correct ones as I was done with her rude behaviour. Entered the room loads of space. Lots of fresh towels. Parking was great. I really was Impressed. We went out for evening lots of facilities near by. In the night my little one vomited I rang reception for cleaning supplies. I was told the maid will be in in the morning. I said that this couldn't wait as it was all o er the bathroom. I was happy to clean the mess myself if equipment was supplied. Eventually the receptionist agreed to bring a black bag and more towels. The receptionist came to the door with new towels and black. It was the same rude receptionist as before. I accepted the items and cleaned it as best as I could. As a mum you make do. In the morning I met the made to give her the black bag filled with towels full of vomit. She spoke broken English but even this did not stop her given exceptional service. The hotel would do better to put this kind natured women as there represtative rather than the rude receptionist i had to endure.”

“Staff were friendly and polite. The food was lovely. The bed was comfy.”