Distanța până în centrul orașului
Nota oferită locației
Cel mai apropiat aeroport
Distanța până la aeroport
Great staff and facilities, food could be better
Great room and facilities. Outdoor jet bathtub. Nice beach and pool facilities. Very friendly and attentive staff. Good drinks.
Food wasn't particularly good.
An Amazing Experience
Where do I start? Well, from the first step that I took at this Resort, we were immediately greeted with a "Welcome Home". We were offered refreshing towels with a mint scent. Reception was fast and friendly, the welcome team "Carlos" gave us a little tour around the Resort while pointing out everything. The hospitality level at this Resort is top notch, everyone you see and encounter will greet you with a humble smile....by the way the resort has this amazing way to answer you on how they feel..EXCELLENT... By the pool and bar area, Ana Luisa, Jeffrey, Ruben and Elias are an amazing team. The entertainment team will make sure that you have an amazing time as well, Big Papi, Tequila, Blacky and Grupi are full of contagious energy. My hat also goes off for my favorite Bartender "Antonio" at the Preferred Lounge. Antonio will costume make any cocktail or drink of your choice with amazing skills and hospitality...the best Michelada and Old Fashioned ( with Rum) at the resort. And if you need an answer to any questions or solutions to anything, fell free to ask Romylenis or Josefina at the Preferred Lounge. Thanks Josefina for helping me and my lady overcome the anguish we had when we miss our flight.
The staff was great. We had a great time.
The Buffets were good and the flavoring was ok, but we from Minnesota have had better.
Clean resort. Buffet restaurants are very good. Staff is very friendly.
Resort did not pay any attention to bed preference. All 3 couples in our group requested king beds and all three were placed in rooms with 2 separate double beds. Lighting in the rooms is terrible, you cannot see anything in the mirrors. Drinks are watered down (including white wine) and drinks at the pool bar barely have any alcohol in them. Food is terrible anywhere except the buffets. Everyone on our trip experienced stomach issues at some point in the trip.
The staff was all friendly and fun. The rooms were impeccable and the room service fast and great. They even called the second day to make sure our room was perfect.
The food was not the best. It looked nice and was presented well but it all tasted the same by the second day and both of us got tummy aches. I suggest you upgrade if for no other reason than to obtain premium drinks as the standard alcohol is not very good.
Excellent service and great amenities. We upgraded to Club level and it's worth it since our room is just a few steps away from the beach. Overall, A+ with service, food, and location.
I liked the adult-only part of the hotel (called NH Royal Beach). It is worth the upgrade with private and premium services.
The affable personnel. A good, pure beach, with pleasant bathing at ocean, very small waves. Aerobics, learning of dances, games - it is very cheerful. Residing prolongation in number in day of departure at 6 o'clock - for 90 US dollars, good service.
The last day of their stay, breakfast eaten something stale, it was indigestion. The last 3-4 days to feel the difference in nutrition, for the worse.
Hotel staff was pathetic, didn't understand hospitality at all. Not at all good value for money. Rather stay at Barcelo, which is cheaper and better.
The beach and pool.
The gym sucked, very limited and not very well equiped. The wine was very poor and what good wine they had was not available. Night life was limited.
It is new
I suppose they do not have enough staff. In the beginning the servis was nice and fast but when the hotel became full it was slowly and scommon places like staff was not in time to clean common places. Food in the restaurants is limited choice. In the a la carte restaurants the portions are very small and the part of the dishes are tasteless.
în baza a 46 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.