Distanța până în centrul orașului
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|Amman Civil - Marka|
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As a frequent traveler I have not noticed services out of the ordinary other hotel offer. In fact I had to visit Four Seasons to use their swimming pool as yours was not available. I was impressed with their facility. It seems that some of your managers lack the experience and courtesy to deal with guests (for an example arguing and assuming I am a naive person). One of the most irritating experience that with every service that I request the server demanded a tip (not verbally, but with body language), practically I had to pay almost about 40% of my bill as tips.
The hotel has two swimming pool non of them was available
Location was good and the hotel have all functions but unfortunately the services were not upto Sheraton as we all know. With this room rate I was expecting better than this.
The services over all does not reflect Sheraton as a world class hospitality brand. I strongly recommend more intensive training sessions for the hotel GM and the rest of staff on how to treat multi national guests.
Location and service
Staff not always attentive, Baby cot was very poor
Probably, the best of Sheraton Hotels I've ever visited. Since the first moment i checked-in till the last moment i checked-out. Absolutely amazing staff, caring, asking me at every chance if i need anything or if i have any compalints. When I asked them to help me on something they gave full attention and they gave me the best alternative.
there was nothing i didnt like in the hotel.
Very nice hotel
Rooms are spacious. Good and friendly service generally (and usually).
I had the longest check in ever; 30mins, too long for a 2am check-in! They quoted me a higher price than originally booked. The room was smelly so they downgraded me, and I didn't get the promised upgrade for the rest of my stay. During check-out the price in my invoice was higher. I was then charged again on my credit card for a mistake after my departure!
Club rm are very nice and coosy
quality was as I would expect from a sheraton
The staff were all very friendly and helpful
în baza a 278 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.