Distanța până în centrul orașului
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The bed was two twins pushed together, quite uncomfortable. The hot tub on the roof wasn't very hot and the jets didn't work. The hallways are super dark and the lighting quite stark for the walls being basically black.
The breakfast was rather underwhelming. The eggs were obviously instant, which I guess it somewhat unavoidable.
Nice sized room. Very sexy. Attentive staff. Cool sauna and jacuzzi on top floor.
Beds need to have something so they don't move. You have to be ready for no privacy when in the bathroom. Rooms need more outlets and more logical lighting.
Location was great. Except for one fire/police incident that made us all leave the building that turned out to be nothing everything was good. Everyone at reception were nice and friendly. Except one, I arrive early. (1pm) I know check in was at 3pm and instead of a polite I'm sorry check in is at 3pm when asked for an realty check in I got a very curt and final, check ion is at 3pm, come back at 3pm. I understand check in policies as I travel a lot. He could have handled it better. Other than that everything was smooth for my trip.
Better treatment from check in staff.
relax, comfort, qualty of the service overall
Excellent staff. Very friendly and helpful. Internet access very good.
There was nowhere to sit in the room, just one very hard chair, not good for reading. Impossible to sit up in bed as there was a shelf just behind it which prevented the pillows to be piled up.
Both the room and the spa were great! Also the staff was very helpful and the breakfast really good!
The bathroom and especially the toilet wasn't really clean and we found a small empty bottle of vodka under the bed!
Colors of the rooms and coridors - too dark
Staff are nice though there is a little bit of communication problem, I told them twice to give me a wake up call at 11am (they moved the bfast till 2pm on a saturday coz guest usually stayed up so late) but they totally forgot I usually take heavy breakfast so I skip lunch the hotel clerk apologized but still its not acceptable,especially if you outlined your plans for that day.
Everything for me is excellent, the location,the breakfast buffet is great!
Nice decor and great location. Very helpful staff, especially Pedro.
Decor is more form than function. Shower with red glass wall & no shower pan was not very pleasant. Gym often lacked towels & water. Air conditioner made ringing noise which disturbed sleep. Bed a bit hard.
Very good location, close to public transport and shopping (KaDeWe). Friendly staff, excellent beds + shower.
I had reserved a non-smokers + quiet room 1 week ahead of my arrival. Upon arrival, I was given a smokers room (only discovered it by the smell) located at the front side of the hotel (street noise with open window). When I explained, I was told that the hotel was fully booked. They changed me for the second night of my stay.
We found the Hotel and the service very fine!!
în baza a 2.371 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.