Ellington Hotel Berlin

The restaurant staff was nothing but helpful and very kind, considering we were sick so they helped us get the meal we needed. We needed different cables to connect the computer to the TV, the hotel supplied them really easily, which was good and useful.

The attention at the reception, the check-in. I asked for an early check in with a large bed, they gave us a twin room at 11am, so we had to wait until 3pm to get a room with a large bed. The receptionist didn't even apologize for the mistake, was kinda rude. The design of the deluxe room is very uncomfortable. The shower spills water everywhere and there are no electric plugs on the right side of the bed or near the TV (just one for the TV).

I love the style of this hotel, its really modern and clean. The location is excellent, on a quiet street off a main street. The bar serves excellent cocktails.

I had stayed here before with work and was returning for a pleasure trip. I booked a superior room and was quite disappointed as it didn't seem "superior" to me and was exactly the same as the standard rooms on their website so I don't know what I paid the premium for? Also the toilietries are more like what you would find in a budget 3 star than what you would expect from this class of hotel. The restaurant is quite expensive for Berlin and does not cater for vegetarians.