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Staff was friendly and helpful. Room was spacious. Wifi worked well.
The arrangement of having the shower in the bathtub is a bit cumbersome
Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.
cleanliness not spotless; reception often congested.
Very nice, they missed on a few details, but I'd g
Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value.
Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.
The receptionist was fabulously helpful
There was a bit of a lack of welcome in the lounge bar, so we chose to eat elsewhere (the gentleman on reception was extremely helpful in suggesting alternatives!)
The king size room was very impressive and the facilities in the room was good. The staff were helpful and friendly. They resolved a billing issue I had in a very positive way.
Many of the advertised sports facilities did not work or were broken. This is a shame as it lets the hotel down a little.
Spacious rooms, facilities and location
Pay for wi-Fi, staff could be a bit more friendly.
That they helped us booking another hotel.
They have two types of rooms. We went with the four of us and two people in our little group got the older room (we all payed the same). The difference between rooms is like night and day. The older rooms are really small, look old and the shower had a smell in it like somebody urinated in it. Of course we went back to the check-in counter and there they said that are rooms were full and it was not possible to give another room. Talking to the woman behind the desk was like talking to a mute. She did not respond to anything. I thought she was looking to help us out and after fifteen minutes of saying nothing she suddenly said "Can I help you?" I Really felt like being in an episode of Fawlty Towers. I can recommend not to book here.
Natalie at Recdption was most friendly and helpful.
On the Monday morning bread was in very short supply at breakfast. When I requested some bread (all of the baskets being empty at 9.40) I was given two rock-hard scone-type rolls which were an off-putting grey colour. There were no drawers in our bedroom for clothing. The bath was very slippery when showering.
Does not reflect publicity that is make in Internet
The room was very well kept and beautiful even though there was not much of a view. The beds are extremely comfortable - I slept like a baby. They provided a cot for our baby to sleep in with a little teddy bear as a gift to her. They go above and beyond what a client expects which is something I always look for in service anywhere I go.
The only thing I can suggest is for the front desk people to be a little friendlier/open. They are in everyway very professional but there should be that extra put in there to make you feel comfortable like a smile. Otherwise in general, everyone there was very friendly and attentive to our needs. I would also suggest a bigger elevator.
well run hotel, friendly staff, comfortable quiet room at the back, excellent hot and cold buffet breakfast with large choice at 07.45, breakfast included in week end rate
very small wardrobe like a cupboard, air conditioning noise even when switched off !
spacious rooms, this time very nice staff (not always in the past), very good breakfast, good restaurant, excellent location
iron in room durty at bottom but they gave us a board and good steam iron instead
în baza a 1.245 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.