Distanța până în centrul orașului
Nota oferită locației
Cel mai apropiat aeroport
Distanța până la aeroport
The staff, the food, the drinks , the sport club
The Treated reception, the cleaning
Staff is amazing- super helpful, kind, responsive, courteous, and they go above and beyond to make your stay enjoyable. Special recognition to Mohamed in reception, Mona Helmy at the Executive lounge, the EXCELLENT housekeeping staff of floor 5 in the Zamalek tower, the dinner and staff of the Soraya Gallery were AMAZING, the bell staff, the staff of the women's changing rooms (the hot tub, sauna, steam room were impeccably clean). The suite in which we stayed was exceptionally clean and staff was attentive at all times during our stay. The hotel is beautiful and you feel like you are experiencing history as you walk around the grounds. Cannot wait to go back to this hotel and encourage all travelers to stay here if they plan to visit Cairo!
The hotel taxi staff was a great driver, but we did not like that he kept pushing unwanted additional services (i.e. his connections for "transportation" which consisted of overpriced camel/horses to Pyramids with clearly sick and underfed animals; overpriced boat ride. We kept saying no but he would find other ways to have us pay for additional services.
Not bad not good
The history of the place and the Urban Decoration is so amazing and so beautiful.
Some the staff behave is not appropriate , the bathroom is not equipped very well and its old,
Impressive hotel, but don't expect max efficiency, we are still talking about Egypt :)
Minimal glitches with staff and responsiveness, but nothing to spoil the stay or anything.
Not a lot actually. See below.
Food and drink was extremely overpriced and mediocre. An example which sums up the hotels attitude to the guest was two 1/2 litre bottles of water in the room with a price tag on them of EL. 24 each (approx 3 Euros) Accommodation although clean was rather tired - not what I expected for the 'Offer price' on a deluxe room.
every thing specialy the bachyard cafee
the most i liked was the outlets of the hotel.
i didnt like the rooms as they look a bit old fashioned.
Excellent and highly trained Staff, especially Front Desk staff and their management
House keeping disturbace to make the room even the not disturb sing is hung outside the room
inclusive of all services
they did not recognize your website, but luckyly the manager was a german national and have resolved it.
They dont give u the room and the view u like
în baza a 7.061 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.