Una Hotel Palace

The location of the hotel was good, it is on the main street and near restaurants. The bus to the Airport is just outside the door and cost only 1euro, so dont bother with a taxi.

The staff could have been more helpful. we went upstairs to the roof bar on our first night and were charged €8 each for a drink, there was a buffet set out, but none of the staff bothered to tell us that if we paid one euro extra we could have had the buffet included. The reception staff didnt seem to know much about the Mt Etna tours, they werent able to book one for us, yet when we rang the tour operator from our room, we were able to get it straight away. The lobby of the hotel was always very quiet, very few people around, a strange feeling.

We were in honeymoon and receptionist upgrade us to a suit.Staff is very helpfull and friendliness. Location is center and walk distance to many places.

Smell of the room, Ac is not working proparly. Internet is expensive.