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The customer relations and the restaurant staff were very pleasant and easy to deal with. the rooms are practical, well furnished and pleasant.
the reception staff are a bit hasty and brash - more to do with the language barrier. our reservation was incorrectly handled with consistent denial until customer relations got involved - but then all got sorted. the Airconditioning system is either heat or cold, as dictated by the hotel. so when I was there, it was autumn but still warm, and no A/C as the system was already in heat mode. not good for a 4 star facility,
Friendly atmosphere, clean and convenient facilities, and great location. Immediate check-in and excellent services.
ıt was very good comfortabl hotel.
they dıd chrged to my vısa card befor chak out i was payeıng cash they shoud aske how would lıke to pay :
Good location, nice rooms, very clean and well design hotel.
The stuff is not good train for 5 stars hotel.
The location and the Bakerby surrounding.
Carefull when you open the windows if you have children. These can not be locked closed and can pose a risk to unsupervised children.The third bed provided is flimsy and not comfortable. The front staff are friendly but too busy to answer questions and do not have expected tourist maps. The location is great and transport to historical sites are frequent and good. The AC was not working when we stayed at the hotel though we called for repair, the main compressor was operating. we opened the window and the August weather was fine. Basicly this is a good new 4 star hotel marketed as 5 star hotel.
staff attitude poor
The staff were wonderful, very polite and helpful.Good quality overall. Definetelly will be back!!!
service, hotel staff, clean rooms, beautiful room with good beds. Perfect breakfast. Hotel is very good and all very new
in lobby you have 2 dangerous steps to restaurant and cafe. When we told them the reaction was: "we will change very soon, we now the problem". The rate we gave = 9.8
The staff were friendly and helpful & the superior room with balcony was very good. The location is a short drive from the airport and the area is good for shopping.
The hotel price is a little high, but the quality of the hotel is good.
în baza a 1.221 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.