Htop Royal Star & Spa

Location and price for time of year.

The bar area is a little depressing. The layout should be changed, to make it a place to relax with drinks and to be able to sit at the bar side and talk if you wish.

The Hotel staff were very accommodating and friendly and we were surprised at how good the food was after reading recent reviews.

The hotel rooms could be very noisy and you can hear the clients in the next door rooms.

location, poolside, bar staff friendly

one drink at a time at bar. Other h top hotels allow 2. Doesn't help queues

Majority of staff were very pleasant. We had a problem with the toilet in our room and it was fixed within 5 minutes. Rooms were well equipped ie with hairdryers etc and toiletries provided. Poolside areas, restaurant and bar very clean. Overall the hotel was excellent value for money!

Cleanliness of rooms could be improved on slightly. Food service was adequate but could have provided better options for vegetarians. Staff could be more informative about the details of excursion trips available.