Distanța până în centrul orașului
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The rooms were absolutely amazing, spacious and very clean. The hotel itself was exceptionally cleaned. I’m in the hotel industry and have been for quite some time, actually over 17 years, So I pay close attention to how well the hotel is maintained and how well it is kept clean. 5 stars in that department.
The gym. For a hotel of this caliber and the size, the gym was a huge disappointment.
Location next to botanical gardens.
Passport was stolen by a staff member. Do not leave valuables out under any circumstances. Poor security.
Infinity pool is amazing free light show
High class facility location and environment
Hotel, waterfront location, and various shops, food court. Excellent experiences and specialty foods being on site.
Price could be better. Availability of promotional specials would be mice.
I liked looking at the hotel from a distance more than I enjoyed staying there.
Not only was the hotel and all amenities extremely overpriced, but it was way too crowded. You cannot get the experience with all the crowds. Your constantly waiting in line for everything! Including checking in, the pool, restaurants, etc. Very surprised that it did not meet my expectations.
Great service and beautiful view!
What a huge and exquisite hotel. Excellent service. Love the pool area with jazz music. Great atmosphere. The Sweet Shop has tasty sandwiches and treats. Love the mall connection with the many high-end stores. Fireworks were amazing. Enjoyed the art museum as well.
Wouldn’t stay anywhere else
They exceeded our expectations with our room, the pool is amazing and they helped us celebrate our anniversary
Food is very expensive
Room with the view
Book months ahead for three. When I got there. Two twin and push in a rolling bed. Room too small for accommodation
Overall I loved my room. Room service was fast and food was delicious! Someone actually came to my room to give me a full “how to” on everything in the room and showed me where everything was. Pool+View was amazing both from the top floor and my view. I loved how the curtains open when you enter the room to the WOW city view. Definitely worth my money and I’d do it again next chance I get.
One thing I didn’t like was the long elevator wait times but that’s something I can easily get over because the positive outweighs the negative by a extremely wide margin.
Great skyline view
The infinity pool is awesome.
Check out rush is poorly managed. Starting from waiting for elevators.
It is a truely magnificent architecturally designed hotel.
Because it is such a big hotel there are often queues for everything.
Location, layout and hotel facilities along with the staff are first class. Room had fantastic harbour/city views.
It took hotel staff 1.5hours to actually prepare me a room despite a booking.com reservation and prepayment in full for the room - however compensation was given with $150 complimentary food/drink
The pool and the view from our room
Only the view and nothing else !
not personal, too crowded. You can not unwind in this hotel. You have the feeling you are in a big train-station or airport. Long queue in the morning to be seated at the breakfast area. Certainly not for business travelers.
The pool area on top of the building
My wife and I stayed in room 685 and the airconditioning unit was rattling like crazy (we turned the unit off as it was making so much noise.). We only stayed for one night and we arrived late and tired, so we did not complain then. I did mention it to the person who was helping us check out.
very nice skypark in 57 floor, we can swim and enjoy singapore view. Also nice casino.
The room was very spacious with a lovely toilet. Nice view from our hotel room and the skypark.
Firstly, we were assigned to the wrong room, secondly, when we request to upgrage our room as we need a bath tub, we were told to wait for 10 mins but we ended up waiting for almost half an hour. And thirdly, as it's a bday celebration, we bought a cake along with us, later did we realise tt there is not enough space for us to keep even a small cake in the fridge, we seek the hotel staff for help but were told that they do not have chiller to help us keep the cake. It would be actually better if at such sitution, they could help.
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