Distanța până în centrul orașului
Nota oferită locației
Cel mai apropiat aeroport
|Dempasar Bali Ngurah Rai|
Distanța până la aeroport
Great facilities including a beautiful garden and pond on site. Friendly and attentive staff.
Rooms are a little tired and need to be refreshed.
Nice hardware, terrible software
The gardens, grounds and architecture were stunning and spectacular.
The buffet dinner by the beach was very low quality despite being quite pricey. The service was also substandard and insincere; we were left to find the room ourselves after check in, there was no offer to make dinner reservations or to introduce the hotel's facilities, the beach activity desk was unoccupied and when we found the responsible person walking around, we got a sales pitch), we received our $16.50 mojito's minus the rum (they got replaced but without a sincere apology). Overall it seems the success of the hotel is based on the amazing architecture and setting, certainly not it's soft touches. It was not holiday ruining stuff, as we had a good time, but we did leave disappointed.
First class all the way. Fantastic architecture, landscaping and setting. The room and balcony were large and well decorated. The staff were friendly and helpful. I loved the beach, with the beach chairs on the grass and not in the sand.
The beach seems to get a lot of trash washed in from the sea but the staff worked very hard to clean it up.
The best aspects of this stay was the location of the resort, the facilities were great although aging.
This is certainly not a complaint although I believe the resort is aging, the room felt dusty and aged. and the sofa lounge certainly had a distinct musky smell which wasn't pleasurable to sit on.
The resort had a very good, welcoming feel to it. The staff were extremely friendly and very helpful. The location, next to the beach is very good. The resort itself is very nicely build and maintained impeccably.
The toilet/bathroom was very cramped. We had a shower and a bath tub but the shower was placed very oddly. The shower head was very low and i feel the tub was not needed. Should replace the tub with a nice shower cubicle.
swimming pool and hotel area very nice. Kids liked the playground. Staff at playground very friendly. Beach is clean. My son needed doctor, they had (good) doctor in hotel. We appreciated that.
Actually the food was very poor. Not worth 4 or 5 star. Old bread at breakfast. Bread at diner even had cockroaches! Selection at diner (buffet): very limited choice and very basic quality. The quality of the food will be the reason I will not come back to this hotel, since in Nusa Dua we have had much better hotel and much better quality of food.
Neat, tidy, quiet beach area.
Management did not understand that it's not acceptable to have a maintenance worker in a guest room for several hours. We had to beg and plead to be moved to another room where we could enjoy some privacy.
quiet relaxed atmosphere, friendly staff, beautiful garden and very nice room and balcony
overpriced restaurants and minibar compared to local standards; airco system smells bad
It was a great value for money, location and hotel are just fantastic and facilities, services and hotel staff deserve all compliments.
Only one little thing - air condition at our room was too strong, impossible to regulate the temperature, so it was too cold during the night.
beach, and breakfast
restaurant too expensive compared to the quality of food offered
1. very good and large territory - beautiful lake 2. excellent breakfast
1. to renovate rooms (garden view): paint walls and ceiling, change carpet, change old TV and solve problem with TV-cable (for example, room #2207) 2. announce to guests about fumigation and make it in less populate time (i think 10-11 am is more suitable than 6 pm) - to make a chance for guests to leave the hotel at this time 3. not to get 3 (!) amounts of your bill from credit card
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