Panorama Studios & Suites

The receptionists were fantastic. Everytime we asked for help -eg checking bookings, advice on restaurants, places to go, reservations etc, we got it, when needed. They were efficient, kind and thoughtful. The porter also did a great job lugging our suitcases up and down the 100 steps or so to the top of the caldera. We enjoyed our caldera view.

The vertical distance from our room up to the main part of Thira. (at least 100 steps) Not for people with knee problems.

We loved the sew view and the pool. The breakfast was good and the service of the staff. They were very kind and alert.

The entrance at the Hotel had all the garbage with flies around with a terrible smell. This is not good for the prestigious of the Hotel.

the view and location is good.

wifi signal is low, no signal in room, only in lobby. have to run up and down to get on the internet. there is no sign for the location of the hotel at all. it was hardly found if no staff picking you up the grand suit room value 230 euro but only 1 double bed with 2 sofa bed which disappointed me. they have run of of shampoo, shower is not working. staff working time only from 0700 to 2200 so if u are arriving early or late, no one can take care you. they have no idea about taxi cost, not much information could be told. overall it looks more like a B&B than a hotel which doesnt worth for 230 for a grand suit room or 120 for some normal room!