Le Méridien Vienna

Rooms were comfortable, large and clean, bathroom was spacious with both shower and a bathtub which was great, location is excelent, the staf was pretty helpful. Breakfast, although very expensive, was excelent!

At arrival we were told that we were already pre-charged by booking.com and cannot have the bill which we needed for a company. This was strange since in past experiences, booking.com was only for booking and I would be charged directly on the spot. After talking to a manager, receptionist told us that he could give us the bill afterall. Wellness did not work (besides fitness) which was one of the main reasons for booking Le Meridien. Minibar was complimentar but contained only: 2 waters, 2 colas and 1 beer?!!!! I would rather pay than have such a poor choice! I realice you can call room service and order, but I personaly do not like that and I find it disturbing. Also, maid managed to come in in my room twice in the same morning, once I was half naked - I hoped 5 star hotel had a sistem of checking if anyone is still in the room or at least knocking... And at the end, breakfast was 29 EUR, and there is only public garage which you have to pay.

The restaurant of the hotel is excellent

I have stayed in this hotel many times. This time I saw scratched and not properly cleaned floor of the room, missing shower caps and sewing kits, lack of prompt replenishment of tea and coffee in the room...

Location

Cleanliness of your room

Location and hotel staff

style of the hotel