Găsește zboruri ieftine din Bucureşti în Washington, D.C. Reagan-National

Contra: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."

Pro: "The crew was great."
Contra: "Food wasn't that great."

Contra: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "Everything normal as expected on an economy class nothing special."
Contra: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Pro: "The crew was amazing"
Contra: "it would be better if the flight departure on the scheduled time"

Pro: "Every thing"
Contra: "Service"

Pro: "Great crew"
Contra: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."

Contra: "Thank for everything it is excellent"

Pro: "The Crew were excellent, friendly, professional and attentative."
Contra: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Pro: "The seats are comfortable; food is good."
Contra: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."

Pro: "Food was good and so was the crew, entertainment was better than expected."
Contra: "Obviously the seat could have been roomier but still good."

Pro: "Awesome leg room in economy. Helpful staff."
Contra: "Main courses weren’t all the great."

Contra: "Te long transit time in Qatar."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Contra: "There was nothing I didn't like about this flight"

Pro: "The facilitated transfer in Doha within twenty minutes"
Contra: "The repetition of vegetarian food menu"

Pro: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Contra: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Contra: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"

Pro: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Contra: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Contra: "Nicmze clean aircraft with goods legal room in economy"

Pro: "The service and food."

Pro: "Nothing to be liked on this Flight"
Contra: "Poor Service, they were even out of food."

Pro: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Contra: "nothing"

Contra: "No internet"

Pro: "Stellar crew -- super friendly, served water/juices constantly, polite, attentive. To be commended Great choice of movies and entertainment but no wifi???"
Contra: "This was an older 777 -- no wifi -- pretty surprising on such a key flight at DOH-JFK! This is not the airline's fault but I had a crazy lady next to me who was very disoriented, who could not speak English and needed assistance. No one would deal with her! She had a little pouch with her name on it -- like a UM -- so someone knew something was not right when they put her on the flight. I bought drinks inside the terminal for this 14 hour flight but they were all confiscated at the additional security at the gate!! WTF"

Pro: "Access to entertainments"
Contra: "CRYING BABY BUT I UNDERSTAND THOUGH"

Pro: "everything went smoothly, no delays, boarding was easy and quick"

Contra: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."

Pro: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Contra: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"

Pro: "Great food etc"

Pro: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Contra: "Nothing!"

Pro: "Food is really good and you guys also have options for vegetarian people as well."

Pro: "Food"
Contra: "Seat"

Pro: "Comfort and cleanliness."

Contra: "NA"

Pro: "Could have done without the awful sexist ads they play on in flight entertainment."

Pro: "Love it. Newer airplane; state of the art high-tech."

Pro: "Nothing"
Contra: "Everything"

Pro: "TImings"
Contra: "Price"

Pro: "/Comfort"
Contra: "price"

Contra: "Food serving took a while. And need improvements."

Pro: "Good spacing. comfy seats."
Contra: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"

Pro: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Contra: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."

Pro: "The crew and the airline was a great experience."
Contra: "I wish there was more leg space between the seats."

Contra: "We normally fly business class, but this was a quick side trip so we settled for economy."

Pro: "it makes my trip wonderful. Thanks quatar airlines and kayak"

Pro: "Easy flight. Great food. Friendly crew."
Contra: "Flight was late."

Pro: "The entertainment and food was great. The service as well. They are very attentive to any request."
Contra: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."

Pro: "Crew was nice and friendly"
Contra: "The economy seats in an A321 are uncomfortable and there is very limited legroom."

Contra: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."

Contra: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Pro: "Crew ok ... not engaging"

Pro: "Nothing"
Contra: "Terrible flight experience from delta"

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Contra: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Pro: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Contra: "Good stuff."

Pro: "No delays. Easy boarding."

Pro: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."

Pro: "Customer service on the phone."
Contra: "Delays all day on delta. On my way out and on the return flight."

Pro: "On time boarding. Good entertainment options, friendly staff"

Contra: "Seats could’ve been assigned ahead of time"

Pro: "Crew was good"
Contra: "No idea why there was over a two hour delay."

Pro: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Contra: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."

Pro: "The service, free entertainment."

Pro: "Early boarding for Seniors"
Contra: "Limited food"

Contra: "There was no rhyme nor reason for who boarded first"

Pro: "Great crew"
Contra: "AC was not working properly and it was very hot and miserable trip"

Contra: "There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me."

Pro: "The free small meals are a nice touch. Everything was great. The flight was on time and lived up to my expectations for the best US airline."
Contra: "One of the flight attendants didn’t seem super happy. Not much to complain about on this flight."

Pro: "Thanks to Angel in the ATL airport who helped ensure I had a more comfortable flight. He was very kind and I appreciated his help."

Contra: "Disgusting smell to urine and else. It was a two-hour bad experience"

Pro: "I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service"

Pro: "Nothing!!"
Contra: "Delta is terrible!!! $100 extra for everything!!! Terrible!!"

Pro: "The movie availability was very much appreciated."
Contra: "Although my TSA Pre check number was on my flight coming into Atlanta, it wss not on my fight leaving Atlanta. That caused me to arrive at my gate 5 mins before boarding time and prevented me from having time to eat breakfast before my flight."

Pro: "Easy boarding, not a full flight, had plenty of room to stretch out, friendly flight crew, extra snacks!"
Contra: "Not much to say I didn't like, few problems with in-flight WiFi but otherwise good."

Contra: "Being late"

Pro: "Hartsfield rental car train broke so it made me miss my original flight to DCA. Delta ticket agents rebooked me w/no problem and could not have been nicer or more professional. Thank you Delta, you are my hero! Hartsfield Airport, not so much."

Pro: "Delta captain was very personable, kept us up to date when a slight delay was necessary."
Contra: "It took over 20 minutes to check our bags. Given that we paid $150 to "upgrade" to Economy Comfort for a ONE HOUR flight, it would have been nice if DAL enabled us to check in with Sky Priority."

Pro: "Service of all the flight staff, smooth flight, and early arrival. Staff was very courteous and helpful"
Contra: "Nothing really. It was an uneventful flight with good service"

Pro: "I really enjoyed the just a little bit larger seats, extra leg room, and the ability to watch a movie on a screen that wasn't my iphone 6 screen."
Contra: "It would be nice to have gluten-free snack options on the flight, since I have to be gluten-free."

Pro: "Allowed Pre boarding of infant (which American no longer does), complimentary food, entertainment on domestic flight, and friendly staff. Delta is upping the game!"

Contra: "Flight was late by almost 2 hours!!!"

Pro: "The flight was uneventful and although we took off late, we arrived on-time."
Contra: "The rows of seats are so tight that when the big guy in the seat in front of me leaned back (not even putting his seat back) his seat banged into my knees. A combination of cheap seats and too many seats. Made for a very uncomfortable flight."

Contra: "No entertainment. Wifi didn't work."

Pro: "Flight"
Contra: "no access to sky club"

Pro: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Contra: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Pro: "On time"

Pro: "left on time - landed early. Gate checked my luggage for me."

Pro: "Friendly crew"
Contra: "The cost of the ticket"

Contra: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Pro: "Nothing"
Contra: "Employees at the Atlanta airport have a SERIOUS chip on their shoulders. Just when you thought seats couldn't get any smaller or closer together. Paid for priority boarding but the boarding pass still said zone 3. Employees could care less."

Contra: "Delayed"

Contra: "Cancelled my flight then re-booked me for the next day; was able to then find a flight same day but 7 hours later. That then was delayed another 4 hours and I had to buy a rental car to drive home instead. Thus far they have been unresponsive in getting me a refund for my travel. Don't fly Delta."

Pro: "On time...great service!"
Contra: "Seats were a bit narrow."

Contra: "Too many boarding calls for different levels of service."

Pro: "delayed. equipment failure."

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "The touch screen did not work properly"

Contra: "Friendlier crews"

Pro: "Muslim food"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Everything works and quick to get to destination."

Contra: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pro: "Fantastic gate agents!"
Contra: "The food was terrible."

Contra: "Don’t be late"

Pro: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Nice attention and good food. Plane and seats are confortable"

Pro: "Service is awesome. Food is great."
Contra: "People with short connection are affected by the 15 to 25 minutes delay."

Pro: "Nothing!"
Contra: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Contra: "No reading light in my seat..."

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contra: "There were several flight delays and gates were changes a few times."

Pro: "Entertainment options."
Contra: "Service was poor, seat did not recline, and the food was terrible."

Pro: "Crew was great, very nice"
Contra: "Not enough legroom"

Contra: "Didn’t happen."

Pro: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Pro: "The leg room, was surprisingly roomy"
Contra: "The food and that there was no entertainment."

Contra: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Pro: "Left ontime and service was excellent."

Contra: "We did not get two of baggage at the destination."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Very friendly crew going out of way to assist in making trip comfortable"
Contra: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Pro: "Friendly attendants. Decent food, and frequent snacks and beverages."
Contra: "No charging ports for electronic devices."

Pro: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Contra: "there was no lounge close to our departure gate"

Contra: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pro: "Good information and helpfil boarding."
Contra: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Pro: "The flight crew was nice. Plane departed/arrived on time."
Contra: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Contra: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pro: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Pro: "Timing & efficiency. Good food though only a sandwich."
Contra: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Contra: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Contra: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Pro: "The cabin crew, the flight and communication and the cleanliness of the plane."
Contra: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Contra: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pro: "."

Pro: "Flight attendants tried their best given what they had to work with."
Contra: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Pro: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Contra: "No complaints."

Contra: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Pro: "The crew was very nice and helpful."
Contra: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Pro: "Seat space was good for a short flight, inclusive of free snack and drink."
Contra: "Too much overoverhead luggage."

Pro: "Staff, service"
Contra: "Nothing"

Pro: "We love the flight all the way"

Contra: "I missed my flight because of MU"

Contra: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Pro: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Contra: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Pro: "Great and friendly crew"
Contra: "In-flight system had some problems and seats seemed a bit uncomfortable"

Contra: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Pro: "Na"
Contra: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Contra: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Despite being a short flight, they gave food"
Contra: "Nothing. All ok"

Pro: "Nice and attentive crew."
Contra: "Seats not comfortable in premier economy."

Contra: "Seat angle adjustment was not the most comfortable for sleeping."

Pro: "Amazing crew and on time flight"
Contra: "None"

Pro: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Contra: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Pro: "The crew was nice and the seat comfortable."
Contra: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Contra: "Couldn’t understand announcements"

Pro: "In flight entertainment was great"
Contra: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Pro: "Amazing crews!"
Contra: "N/A"

Pro: "Everything was great"
Contra: "N/A"

Pro: "The crew was pleasant and boarding efficient I lucked out with first class"

Pro: "Good food and crew"
Contra: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Pro: "Plane was new, and seatback screen responsive and functional."
Contra: "Economy seats not very comfortable, very tightly packed together"

Pro: "The transfer times were excellent"

Contra: "Booked with my partner. Ended up sitting apart. Not good"

Pro: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Contra: "The fligh Washington delay more than a hour"

Pro: "Everything. crew friendly and food/drinks the best"
Contra: "Nothing...all was wonderful"

Pro: "Nothing"
Contra: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Pro: "Food was good, crew was very professional and courteous. Flight was smooth."
Contra: "Coach was cramped and the video system didn’t work very well"

Pro: "Nothing"
Contra: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Pro: "Very quiet"
Contra: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Pro: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Contra: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Pro: "Staff"
Contra: "We were 2h late"

Pro: "Personnel"
Contra: "Nothing"

Pro: "nice drink selection on board flights"
Contra: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "Standard on most parts with pleasant staff"
Contra: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Contra: "The flight was late, real late."

Pro: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Contra: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Contra: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Contra: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pro: "Speed, professionalism"
Contra: "Nothing"

Pro: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Contra: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Pro: "Friendly people on board"
Contra: "Crew was not very responsive. It would take over 45 minutes for them to respond to a customer call. Plane landed and we were kept on runway for 1.15 hours and crew only checked in with us twice during that time. People were panicking regarding missing their connections"

Pro: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contra: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Contra: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Pro: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Pro: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Contra: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Pro: "tool me safe from one airport to another"
Contra: "wait time, food"

Contra: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Contra: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Pro: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Contra: "I thought the seat seems a bit short but the leg room is ok."

Contra: "Missed our connection because of problem w jetway"

Pro: "Nothing"
Contra: "Really old plane with uncomfortable seats and really bad in flight options. The air conditioning was also broken so the entire flight felt hot and muggy, this is on a 12 hour flight!!"

Pro: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Contra: "all"

Pro: "NA"
Contra: "flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo"

Pro: "Virtually nothing, even in Club Europe."
Contra: "Crowded cabin, uncomfortable seat pitch, anarchic boarding (even for Club), lousy food and that ghastly safety video."

Pro: "The food was quite nice for airline food and the crew was very helpful. Would have like to have been seated together but it wasn't worth the price to upgrade."
Contra: "The return flight was utter chaos for boarding and lots of grumpy people. Making a connection in Philadelphia was quite harrowing as there wasn't much time to make the connection and the lines at the immigration kiosks were terrible."

Pro: "Crew excellent as always on BA, boarding fine, usual hassle getting to seats with other passengers blocking aisle,but when you choose to sit at the rear and the plane loads the forward seats first it's to be expected. Seats were very comfortable (much better than Virgin Airbus 330) and plenty of legroom. Food was better than on previous flights and drinks service was good - shame they ran out of wine, Bacardi and gin towards the end of the flight though! Liked the automated bag drop at Gatwick, much quicker and plenary of staff in case there were any issues."
Contra: "In-flight entertainment poor. Not enough choice, screens have seen better days too. Virgin do this aspect much better."

Pro: "The check in process was easy and straightforward but we were in the front of the line--which was very long. The lady who checked us in was very nice and pleasant and she was there for boarding as well. This process was very smooth for us."
Contra: "No water available unless you paid for it --same true of coffee and they only take credit cards. Was not able to request seats early and ended up next to the bathroom and lots of people standing in my personal space and the smell is overwhelming--the chemical smell."

Pro: "Boarding was fast and efficient. Everyone went the same time. Had to come in via a small queue and then wait for the gate to open."
Contra: "No food or drinks given at all for free. You had to buy even a soft drink. Not a good experience at all. I waited and bought fast food at the airport after the flight."

Pro: "Crew was excellent. Left on time and arrived early"
Contra: "Plane was very old and incredibly hot. Uncomfortable all around. Plane was gross and falling apart. Barely able to sleep due to heat. Turbulent the ENTIRE flight."

Contra: "It was terrible cold. We received no free food or drinks."

Pro: "Nice aircraft! Very modern."

Pro: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."

Pro: "Wonderful flight attendants. Flight was on time."
Contra: "2 cups of hot tea-norhing else- cost 4 pounds!"

Pro: "Food was decent and it was nice to have all drinks included (but after the first one you had to go to the galley to get a drink)."
Contra: "Definitely an older plane with very narrow seats and very little legroom compared to other long haul flights that I have been on. They only delivered drinks once and then if you wanted any more you had to climb over people and go to the galley to obtaining yourself. Plane was also very warm so it was hard to get comfortable and there was not much airflow to cool you off."

Pro: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Contra: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."

Pro: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Contra: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."

Contra: "There was no complimentary food offered like other airlines, not even water."

Contra: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"

Pro: "Service an excellence"

Contra: "Thank you"

Contra: "horrible seating"

Contra: "terribly small seats!!! I had a gout attack after this flight. horrible!"

Pro: "crew was very pleasant and helpful"
Contra: "i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel"

Contra: "Please include a complimentary tea and/or snack."

Contra: "No free food. No movie, no usb"

Contra: "the last part from london to milan was not great they did not offer coffee or water and the crew was very unfriendy"

Pro: "Cordial and helpful crew members. Food was excellent."
Contra: "entertainment was not functioning through out the flight."

Pro: "I really liked that the crew were friendly, information was clearly communicated and process smooth."
Contra: "For a long flight the seats weren't that comfy and if it's an overnight I would suggest they let you know when food is coming or lights out so you can plan. Also, just a suggestion but I would prefer to pay less and not have the entertainment stuff or just use a BA app on my phone."

Contra: "very little food! chairs r too tight and tv screens r rediculously small... no usb adaptors to charge ur phone, no toilette seat covers!"

Pro: "Comfortable and classy."
Contra: "No comment"

Pro: "London to Seattle: decent boarding experience; terrible crew (except the very nice guy)."
Contra: "London to Seattle: I was traveling with young kids, and whenever I asked for something- even as simple as ginger ale - they made it seem like I was bothering them. Also, the toilet ran out of toilet paper."

Pro: "Flight was on time and arrived a little early"
Contra: "Older plane"

Contra: "My daughter spent several hours in the checking in process. It was vary confusing and frustrating."

Contra: "for the price I paid the service did not offer complimentary food or even water or soda."

Pro: "Early, relaxed boarding and departure; upgrade to comfortable seat; friendly and solicitous cabin attendant; large choice of movies."
Contra: "(Not the pilot's fault): Late arrival because landing had to be delayed. Oddly, we almost landed and then had to pull up again - never experienced this before."

Pro: "On time, friendly staff"
Contra: "No entertainment in board and the AC dripped on me."

Contra: "Space for legs"

Contra: "It was difficult to get our seat assignments."

Pro: "The plane got to destination earlier"
Contra: "No in flight entartaiment"

Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."

Contra: "Prague to London flight First I was surprised and disappointed to find out there were so many extra fees. They get you to buy the ticket with a cheaper price and then hit you with all the extra fees e.g. choosing a seat, luggage, food, drinks, you will pay for everything except the flight. The second thing is that when I did go to the BA website on 5 different occasions to pay for my luggage and in order to get a cheaper rate for doing it online before check-in, it gave me a message that the site to do it was not working and that I needed to pay for it at the airport check-in. When I went to check-in at the airport the ticket agent seemed annoyed that I had luggage to check in when I hadn't registered it online. When I told her that the site was down and I wasn't able to do it before hand, she showed no sympathy or understanding. Instead she proceeded to charge me for checking my luggage. It was an outrageous amount of over $80 USD. I have never in all my travels around the world been charged for my luggage. I only travel with one carry on and one medium size check luggage because of my extensive travel. I know charging for luggage may be something more airlines will start doing but I did not think that BA would be one of them. I also would have appreciated some compensation for theirsite being down and not being able to get a discount on the fee because I couldn’t check it online. I am extremely disappointed with my BA experience and will never fly with them again. That is unfortunate for them since I am in the process of traveling around the world for the next few years while writing a travel blog and book. I will definitely publish my review and experience in detail, which I am sure will influence my readers and followers."

Pro: "No issues."
Contra: "You need to pay for drinks and snacks - feels like low cost airline."

Pro: "First this flight wasn't operated nor flown byfinnair. We were delayed leaving Berlin, which made us delayed getting to London, they rescheduled us, delayed leaving London (we paid for direct route to Dallas, we were rerouted to Chicago), delayed getting into Chicago, missed flight to Dallas, had to stay in chicago overnight, delayed leaving Chicago, arrived in Dallas 23 hours after supposed to be home."
Contra: "That it wasn't even Finnair but that's how it was sold to us, that we paid for direct route, but we weee sent to another city and had more legs on flight."

Contra: "Beverages not included and food only by asking"

Pro: "The delay in the flight leaving an hour later."
Contra: "The Terminal chsnge. It would be appreciated if additional golf cart transport could be provided between terminals so folks could make connecting Flights."

Contra: "Everyone was terrible"

Pro: "N/a"
Contra: "Never boarded the plane. Connecting flight got delayed by 2 hrs and 57 minutes leaving from Madrid. After 2 hours of hassle, Iberia airlines was able to put me on another flight from Madrid to London to NY."

Pro: "flight departure and arrival were early. check in was easy even though I arrived at the airport late due to weather."
Contra: "extra baggage and overweight fees are excessive"