Găsește zboruri ieftine de la Houston către România

Pro: "Crew was nice"
Contra: "Bassinet seats could be bigger for comfort with an infant."

Pro: "Everything was great, as the flight wasn't full, so we could relax"

Pro: "Great food and service. I like the short layover / transit time."
Contra: "Multiple security from Doha to Chicago. One should be sufficient."

Pro: "The crew was super amazing and went to all extent to make our journey with infant comfortable"

Pro: "Very efficient and comfortable flight."
Contra: "The airline appears to have done away with the courtesy pack, and this was the one time I was travelling without ear plugs!"

Pro: "Crew was friendly."
Contra: "Food"

Pro: "Crew not as nice."
Contra: "More hospitable crew"

Pro: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Contra: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"

Pro: "Seats are great!"
Contra: "The food options were not that good this time."

Pro: "More leg room, easy boarding and comfortable flight in economy"
Contra: "NA"

Contra: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Pro: "Entertainment system good,"
Contra: "Boarding was late, seating very cramped."

Pro: "Super check in, great entertainment options"
Contra: "Cabin crew were not very helpful. Food was average at best."

Pro: "In time ,food"

Pro: "Good entertainment."
Contra: "Very cramped seating."

Contra: "Did not make this flight."

Pro: "The 17hr flight went relatively quickly. Much faster than expected."
Contra: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Pro: "everything"
Contra: "Nothing"

Pro: "Transit 9 hours without hotel"

Pro: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Contra: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."

Contra: "Business class luggage came late."

Pro: "Individual service, happy and natural looking crew, comfort and company aim."

Pro: "This has been one the good experience I had in so many years of travel"
Contra: "I requested a special meal but was not given what I wanted. But overall decent food"

Pro: "Everything"
Contra: "Meals & Snacks Meals served on board and in the lounges need improvement."

Pro: "Liked everything."
Contra: "Nothing was wrong but excess bagage fee is high"

Pro: "Food is good"
Contra: "Economy seat"

Pro: "Crew were friendly"
Contra: "The flight was cancelled had to wait over a day for another flight, communication was poor,"

Pro: "Friendly staff. Good food."
Contra: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."

Contra: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

Pro: "all"

Contra: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."

Contra: "they pot me in another flight"

Pro: "Seats in Business Class are heaven. You get quality rest. Very spacious. Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). On board crew very helpful and polite with a minor exception"
Contra: "Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). Too much potato. One flight attendant with an attitude can affect overall experience. Not sure if because of inexperience or just the wrong way to approach customers. I could tell this person was struggling trying to be genuinely nice. Complicated process to upgrade from economy to business"

Contra: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pro: "Food and crew"
Contra: "Lost baggage no one knows anything."

Pro: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Contra: "Not one thing!!"

Pro: "It was just a lovely airplane with a lovely crew. Also, good airplane food."

Pro: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Contra: "Nothing as such"

Pro: "Left and arrived on time, meals were above expectations."
Contra: "Difficult boarding procedure."

Pro: "The hospitality of the crew in both flights from Atlanta to Doha and from Doha to Chennai"
Contra: "The seats were not that comfortable for a long flight and i had a very disturbed sleep"

Contra: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."

Pro: ". ."

Pro: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Contra: "Nothing"

Pro: "bathrooms had liquid on the floor sloshing around from about 1 hr after take off. Flight attendants need a disposable towel to put down. Nasty bathroom are not pleasant."
Contra: "i was blessed with 3 seats in a row. Had trouble lying down because the arm rests don't go up all the way. The seat belt connectors were not recessed, so they poked me in the side. The movie selection was only so - so. See the selection from Singapore airlines if you want to see a good example. I have many food allergies - for the sweet & savory snacks, the ingredients are in Latin - like a place holder ready for when they get the real words to put there. e.g. dolorem ipsum ..."

Pro: "Food"
Contra: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"

Pro: "Price and schedule"
Contra: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."

Pro: "Good service and flight."
Contra: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."

Pro: "I really liked the service and demeanor of the crew and staff members."
Contra: "I didn't like the handling of an unexpected delay. It seemed to take an hour longer to handle the change over from one plane to another. The staff seemed rather unprepared for how to resolve the issue smoothly and seamlessly. Training in handling unexpected events might be a good way to overcome this."

Contra: "On my printed boarding ticket provided by the Qatar airline desk at ORD, it only had my first initial of my first name listed. After waiting in line for an hour to get my boarding pass, I proceeded to security and they would not accept it and said I needed to go back and get a stamp or prove my purchase from months earlier (my confirmation email was not enough). Although I was able to get the stamp, this is frustrating as my name should have been listed (Sara) which is what I provided in my online profile when purchasing the tickets or the person at the Qatar desk should have realized this when providing me my boarding pass."

Contra: "Airline food could always be better. It wasn’t bad though."

Pro: "Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!"
Contra: "Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again."

Contra: "The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down."

Pro: "The movies"
Contra: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."

Pro: "Crew was amazing"

Pro: "Everything"
Contra: "Nothing"

Pro: "Lufthansa are excellent. Makes the US carriers look awful in comparison. Good seats, great service, on time, zero complaints."
Contra: "Some of the other passengers were annoying"

Pro: "We were traveling from IAH gto FRA with two dogs. One in a crate and one in a small carry on dog bag. Lufthansa handled the process very well. They expected us at the airport, helped us through the entire checkin with a smile, helpful information and care. They brought us and our dog to TSA and after boarding confirmed that our dog had been loaded and safely taken care of. The cabin crew also checked on us and our in cabin dog. I don't know any other airline that makes traveling with a dog so easy and pleasant."

Pro: "Great customer service!"

Pro: "Everything"
Contra: "Nothing"

Pro: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Contra: "Food real bad, hope it will be better from Frankfurt"

Contra: "Small plane, a price for everything."

Contra: "There was no drink service because of “turbulence”. I did not notice any turbulence."

Pro: "Clean"
Contra: "Seats way too small and tight. Flight delayed over and over."

Pro: "Crew was helpful"
Contra: "The plane was 1 hour late and the plane wasn't even at the gate for its expected departure time. The boarding process was too long and take off took too long, thus causing me to miss my connecting flight. So that I missed my Saturday interview."

Pro: "The airbus looked nice, crew was friendly."
Contra: "Boarding was chaotic, the seats were ok. The USB port did not work and the touch screen was unresponsive, hard to use. Four bathrooms in the middle of the plane did not seem sufficient, toilet paper running out, long wait."

Pro: "On time, pleasant, comfortable."
Contra: "Honestly all good!"

Pro: "I like everything about this airline. The entire crew is always happy to serve and extremely helpful. The food is very good and served hot. When our flight was delayed and it was questionable whether we'd make our Lufthansa connection, there was a small bus with 2 Lufthansa crew members waiting for us on the ground - they escorted us through Customs and directly to the door of the airplane so that we'd make the flight. Service I have never gotten on an American airline!"

Pro: "Food was great"
Contra: "Hot in cabin and service poor. Seat not comfortable still prefer united clasd"

Pro: "Flight Crew was very nice and helping in general. Flight was very in time and comfortable on both segments."
Contra: "Ground crew at Frankfurt was felt to be discriminatory in behaviour and we had to walk to next departing gate after waiting for our wheelchair."

Pro: "Nice big plane, good/frequent beverage service."
Contra: "Didn’t arrive on time. Breakfast was weird and flavorless."

Pro: "I like everything. Everything orderly and perfect."
Contra: "The screen for viewing movies were not functioning all the time."

Pro: "Well in time"
Contra: "We were not offered veg and non veg options. We were only offered a vegetarian meal. A minute later, the gentleman behind us was presented the two options. We disregarded this on the first flight, but when it happened on the next flight similarly, we asked if we could get our children the chicken meal. The air hostess explained they had no more. But she presented the two options to the fellow passenger behind us. We were extremely offended by the way we were treated. The airlines offers no entertainment for children as do other airlines. In fact, one air hostess went so far as to ask me to tell my Lil one to MUTE the volume of his ipad."

Contra: "Unprofessional behavior of the checkin counter agent at IAH was disappointing. The registration of food choice online didn’t get through hence had to deal with pasta Airbus 380 seats selected by us on the upper deck seemed to lack cushion and hence very uncomfortable"

Contra: "More food favorites"

Pro: "excellent service and crew"

Pro: "Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!"
Contra: "Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!"

Pro: "Nothing"
Contra: "Disaster customer service .. cancelled and mtssed flights"

Pro: "Evrything"
Contra: "Nothing that i can think of."

Contra: "The delay of the flight without thinking of how to take care of the passengers or even appease them after almost 4hours delay"

Pro: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
Contra: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."

Pro: "They did it again, lost my bag for the emth time. But this time its seems to be more complicated than previous times this has happened. Just hope i’ll get my bag back eventually."

Pro: "The food was good and they provided a good amount of snacks and drinks as well. My movie screen would not play with sound and they found me a different seat."
Contra: "The layover time was terrible. Only 1 hour in Frankfurt. I barely made my next flight and that's only because I ran since the boarding time is about 30 minutes before the flight leaves. Their "minimum layover time" needs to be lengthened. I'd like to know if any of the people who make that decision have ever tried to make a flight with such a short layover."

Pro: "Staff was nice. The flight was on time."
Contra: "The touchscreen tv seevice was the slowest I have ever seen. The entertainment options were very limited, even less optikns for kids. The back of my chair was not reclining. The food was terrible. Kids did not eat anything at all."

Pro: "Flights themselves were ok with friendly crew."
Contra: "Only two passport gates for non EU passengers at Frankfurt. Four employees at EU gates sat there and laughed at the angry crowd. Lufthansa should have anticipated this mass of people and had appropriate passport checkers there from that company. "Not our fault" does not cut it. Two planes 600 people each landed at same time. I'd guess a quarter missed connection. The process of rescheduling was a comedy of lies and inefficiency and lack of concern. Worst air travel experience ever. Ruined first two days of my vacation. Oh yea forgot the worst. No air conditioner running on runway at Houston at three in afternoon. Passengers visibly sweating before a nine out overseas flight. Blamed it on a mistake."

Pro: "I enjoyed my experience but the food was not that great ."
Contra: "Food"

Pro: "Staff was friendly and attentive"
Contra: "First of all, the boarding took an hour longer than it should have been so we all sat in the plane dripping with sweat, because it was 100 degrees in Houston and the plane didn't have A/C on until we took off. Food was not good, some mysterious meat they called beef stew and veggies with strange texture. We ended up drinking more since the food was bad. The entertainment choices were OK but the equipment was a bit ancient, my husband's screen ( we sat in the front where screen pulled out of the seat) was broken and was held by a duct tape(???!!!) The seats are small, I have flown with other companies on transatlantic flights and their seats are bigger and more comfortable in economy class."

Pro: "The seats are normal, the food was fine, but the service was lovely, smooth and always with a smile. We left arrived in Frankfurt almost on time and I would definitely fly Lufthansa again!"

Pro: "Flight crew was decent."
Contra: "The flight was late in departing and then rerouted from Frankfurt to Manchester causing many passengers to loose connection. The reasongiven was a crew scheduling issue. Compensation upon arrival at Frankfurt was nil unless you asked and if you did you got an insulting 7 euros which barely even paid for coffee. No apology to people given just a "business as usual, it is your problem attitude". At arrival in Frankfurt there was a pass the buck attitude where any questions of connecting flights, and reroutes was forwarded to a Lufthansa counter that was NOT manned by anyone. Very frustrated."

Pro: "There service helping us with the boarding process was phenomenal!"

Pro: "It was UA. Not Lufthansa."

Pro: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Contra: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"

Pro: "We requested a special meal to accommodate multiple food allergies, and they both promised and provided it."

Pro: "I'm even still here i miss it my flight i have told they are going put me to another flight but I have not received any call yet from"
Contra: "I'm still waiting"

Pro: "Lots of entertainment. Everything fine."

Pro: "Movie selection was great, food was ok as was the service."
Contra: "Boarding and deplaning was nothing short of a cattle call. No plane ettiquette and no direction from the crew on how to properly deplane. I am a 6'2" tall person stuck in between two 300+ men. Not only did I feel uncomfortable I felt unsafe. When I asked if I could upgrade to premium economy or even business it was a straight no without even looking in the system to see if their were open seats. The girl in front of me ate with her seat reclined which allowed me a whole inch of space to bring my food to my mouth. Terrible airline and terrible experience. If I could cuss in this review I would."

Pro: "Smoothness"
Contra: "Nothing"

Contra: "My luggage was ripped open."

Contra: "A disaster but was able to arrive 5 hours later to my destination. Better than a day late."

Pro: "The flight was cancelled. I miss two days of my vacation. I won't leave until this evening. The customer services is suck, waiting for almost 40m before someone answer the phone. Who ever answer the phone I had a hard time of understanding him."

"Extremely efficient"

Contra: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."

Contra: "Everything"

Pro: "Check in was swift"
Contra: "Friendlier approach from the crew"

Pro: "Nothing"
Contra: "Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits"

Pro: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Contra: "I really expected more from Austrian airlines."

Pro: "That we landed in the end"
Contra: "More communication to passengers when there are so big delays (almost 2 hours)"

Pro: "-maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work."

Pro: "Service, yr air hostesses are so polite."
Contra: "Food was too little for dinner and breakfast both"

Contra: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Pro: "This is always a pleasant airline to travel with."
Contra: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Pro: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."

Pro: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Contra: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Pro: "nothing."
Contra: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."

Pro: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Pro: "food was great. Slightly cold in cabin."
Contra: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Pro: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Contra: "I really can’t think of anything I didn’t like!"

Pro: "Everything was good"
Contra: "Red uniforms are ok but red tights awful"

Pro: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Pro: "Nothing so far"
Contra: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"

Contra: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Pro: "Staff were always courteous."

Pro: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."

Pro: "Friendly staff, efficient"
Contra: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Contra: "Food is appauling!"

Contra: "I remember a time when these flights had entertainment on them..."

Pro: "Nothing stood out compared to other airlines"

Contra: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Pro: "thanks for the trip. all the way was fast and comfortable)"

Pro: "Very comfortable aircraft"

Pro: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."

Pro: "Wonderful flight attendant. (I think his name was Stephen?)"
Contra: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Pro: "The crew were so kind!"

Pro: "Speaking of friendly sky. Great!"

Pro: "Flight delayed"

Pro: "My flight from Vienna to Warsaw was fine."

Pro: "The meal was ok The airplane was clean"
Contra: "Seats were very nerow .No help from the crew . Flight delayed"

Pro: "The crew"
Contra: "The food and the boarding at Vienna airport"

Pro: "got to my destination on time."
Contra: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Contra: "Please change food, enough of pasta every time."

Contra: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"

Pro: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Contra: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Pro: "Everything was great!"
Contra: "There was nothing in specific that I didn't like!"

Pro: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."

Pro: "Good food and drinks,great movies"
Contra: "Dirty bathroom,needs upgrade too."

Pro: "In-flight magazine was interesting."
Contra: "Flight was delayed 35 minutes. I made my connection. But heard one woman say she and her husband would miss hers."

Pro: "Never again with KAYAK. Sorry."

Pro: "It went smoothly and my luggage showed upon time"
Contra: "Cramped quarters good thing it was a short hop"

Pro: "Everything"

Contra: "My row was bypassed a couple of times for food/beverage service even though we were wide awake and looking expectantly at the flight attendant. Sometimes she asked me if I wanted a drink or something and as I was answering she looked away and moved on. I couldn't believe it. Then after pressing the service button and waiting a long time for her to return, she acted like it was a huge inconvenience."

Pro: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Contra: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Pro: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Contra: "Information on arrival time was not correct"

Pro: "Newer plane, crew was amazing, seats were adjustable"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Contra: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "The flight was smooth, the service was friendly, and the food with plentiful."
Contra: "Too much activity in the cabin during the flight."

Pro: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contra: "No downsides at all"

Pro: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pro: "Friendly and efficient crew. Flights were on time if not even early."

Pro: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contra: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Contra: "Turn the lights on early making it hard to sleep"

Pro: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contra: "Less legroom, storage space, bad food, few movie options."

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contra: "There were several flight delays and gates were changes a few times."

Contra: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Pro: "Boarding agent extra effort to improve my seating!"
Contra: "Food amount less than expected."

Pro: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contra: "I would have to dream something up."

Pro: "The crew was really friendly."
Contra: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pro: "Efficient boarding system, clearly signposted. Professional staff"

Contra: "old screens and entertainment system leg room to small"

Pro: "Shirt flight but well catered, boarding was efficient and quick."
Contra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pro: "Friendly crew."
Contra: "So many people on a 747!!"

Pro: "The seats seemed to have more space on this plane which was nice."
Contra: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pro: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contra: "No complaints about anything."

Pro: "I slept pretty much the whole time"

Contra: "Flight departed 35 minutes late"

Pro: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contra: "Can't think of anything."

Pro: "Food and staff behaviour"
Contra: "Entertainment"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contra: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Contra: "We did not get two of baggage at the destination."

Pro: "Service, technology"
Contra: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pro: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Contra: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Contra: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Pro: "Very friendly and helpful personnel."

Pro: "Everything. A truly faultless experience!"
Contra: "Nothing"

Pro: "The cabin crew were pretty good. That's about all that was good."
Contra: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pro: "Good efficient flight crew friendly and helpful"

Pro: "No chargers or tv on planes"
Contra: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Contra: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pro: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contra: "What is there not to like about KLM? I cannot find anything."

Pro: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pro: "Crew was friendly, and the food was better than the usual KLM fare."
Contra: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pro: "Food and staff were great"
Contra: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pro: "Wide selection of entertainment, food was good."
Contra: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pro: "It was a short flight so it was O.K."
Contra: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

"Always exceptional service"

Contra: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Pro: "El entretenimiento"
Contra: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Pro: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Pro: "How great everyone was and smooth sailing."
Contra: "Made sure the flight was not over booked."

Contra: "Entertainment system was not working on all seats"

Pro: "Crew were very good."
Contra: "No vegan food available."

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "The seat was very comfortable."
Contra: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Contra: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Contra: "Crew on the ground was very rude"

Contra: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Contra: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Pro: "Incredible staff. Super polite"

Pro: "The comfort of the flight snd kindness of the crew."
Contra: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Pro: "The crew was nice and the seat comfortable."
Contra: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Contra: "Couldn’t understand announcements"

Pro: "Great crew and prompt boarding."
Contra: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Pro: "Entire trip was easy and comfortable."

Contra: "Baggage check in was stressful"

Pro: "The crew was friendly!"
Contra: "Once again no vegetarian options."

Contra: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Pro: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Pro: "Intranet wifi meant I could watch entertainment on my iPad"
Contra: "Seats are very uncomfortable"

Pro: "The crew was very gentile."
Contra: "No enterteinment on the plane."

Pro: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Contra: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Pro: "My seat"
Contra: "Crew"

Pro: "The crew worked hard, but the food was below the French standards."
Contra: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Pro: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Contra: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Pro: "Everything was fine"

Pro: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Contra: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Contra: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Pro: "Food was Fantastic, Air France the Best on Air."

Pro: "The service was very professional."
Contra: "Everything went well."

Pro: "The crew and flight was faultless"
Contra: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Contra: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Pro: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Pro: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Contra: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pro: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Pro: "Got pillow, blanket, headphone and eye cover"
Contra: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Pro: "The crew was very nice and helpful."
Contra: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Pro: "Great crew"
Contra: "Food could be a bit better. White bread is unhealthy."

Pro: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Contra: "nA"

Pro: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Contra: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pro: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Contra: "There is nothing I did not like."

Pro: "The food was good, the staff was very friendly and very nice,"
Contra: "The seat configuration in economy is unacceptable, the leg room is terrible and overall a very uncomfortable flight of more than 7 hours"

Contra: "Late...delayed from algiers"

Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"