Bus boarding so don’t quite understand how they can charge for priority boarding, one for trading standards.
Ryanair priced the tickets for our flights, for my wife and I at $40 for both of us. By the time we ended up paying for everything it was $533. They said we get priority boarding which really meant nothing. Yes we got to be the first ones on the bus, but once the bus got to the plane, whoever got off the bus first was the one who actually had priority. And then our next flight from Manchester there was no priority boarding. However got to the door of the terminal and was the first to walk out to the plane, they had priority boarding.
Flight was delayed for two hours. No one offer a glass of water
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "It was ahead of schedule"
Pro: "Superfast checkin, easy boarding process although it seemed a bit chaotic."
Contra: "The crew really didn't follow protocols and manage the guests. The family next to me all had large duffle bags in their laps which should have been stowed. There was a large group of teenage girls on board constantly roaming around and congregating in the aisles. Just a number of little things that added up to make a quick 2 hour trip seem longer."
Contra: "Rude staff, unprofessional"
Pro: "Crew members were friendly."
Contra: "The long queue even if one had priority seating."
Pro: "I got there nearly on time"
Contra: "65% of customers had priority so a bun fight to get on. We then tried to use the faster entry on non priority to get into the lounge and were sent back to the priority queue. families with kids weren't given the option of getting on first. Seats were incredibly uncomfortable. Lack of space for bags."
Contra: "No boarding passes, flight delayed"
Pro: "The crew were friendly"
Contra: "Entertainment but it was a short flight"
Pro: "On time and quick boarding, arrived before schedule and no issues with flight"
Contra: "Some passengers very noisy and shouting throughout flight but not the airlines fault"
Contra: "The app wouldn't let me check in for my return flight without paying before i left"
Pro: "I screwed up i booked the one-way tickets in reverse. Used my phone while on the Camino and did not see the mistake until after the 24 hour period. There were still seats available and they could have switched but no- they kept the fare, of course and said for and addl 500€ each we could correct our flight. Good Lord!"
Contra: "Their total inability to help and that they took our money for nothing in return. Customer service was basically that’s the rules, can’t help you out. We took Renfe train instead for a fraction of what they wanted and had a great trip."
Pro: "Very good"
Contra: "i' sat in row 10 with aspare seat next to me, my wife is in row 32 with 2 empty seat s next to her.Otherwise all good."
Contra: "Their staff not helpful on desk Asked them the question how to get boarding code pass barely answered"
Contra: "Waiting room was cramped. Waiting passengers who needed to use the restroom were only allowed to go one at a time"
Pro: "The price of the flight was fair. I had booked 4 days in advance and overall the seat was comfy, leg room was good and flight crew okay and apologetic about the delays."
Contra: "The flight was delayed by nearly an hour. The boarding staff member was rather rude and loved talking about how much Ryanair always delayed at the moment, which I felt was odd to be bragging about how the company you're working for isn't performing well and my suitcase was damaged and now has a rather large hole in its side"
Pro: "Priority was priority boarding and crew was pleasant."
Contra: "Flight was delayed for over a half hour. The flight crew did not say why."
Pro: "Very efficient."
Contra: "Long line; small seats."
Contra: "No reveling seat, no water available and no jet way."
Pro: "Toulouse airport unbareably hot."
Pro: "Amazing that the can offer a decent flight for such a price"
Contra: "Seat space"
Contra: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"
Pro: "I can't think of anything."
Contra: "So many add on expenses, additional 47 Euro for a checked bag, 15 Euro to pick our seat, etc.. Tickets ended up being more expensive than Olympic Air, even though they were more affordable on the surface. We ran 20+ minutes late, Boarding was a zoo. We were told we couldn't take a small back pack on the plan and had to check it, once on board there was more than enough room to put it under my feet. others had the same size bag or bigger."
Contra: "My flight was missed from Stanstead to Dublin and RyanAir employees did not help me, they only wanted to sell me another expensive ticket."
Pro: "Crew attentive and helpful"
Contra: "Having to pay for drinks. Even water. Other carriers you get food and drinks free. Ryanair might say it's cost saving but readjust can do it. And £3 for a bottle of water is ridiculous."
Pro: "The height"
Contra: "The screaming baby"
Pro: "Plane new and flight good. Plane landed on time. Crew pleasant"
Pro: "Male member of cabin crew was funny, friendly & proffessional"
Contra: "No prosecco immediately after take off!"
Pro: "small airport so less hassle."
Pro: "The flights are good value and relatively comfortable."
Contra: "Due to mass cancellations we had days worrying if we were able to go on holiday our holiday or get the return flight home. They got the planes at the wrong gates so our flights were delayed for and hour, a passenger being sick very close to us was not moved away into a quieter area of the plane. Our luggage was damaged when we picked it up."
Pro: "Once boarding began, it was efficient. Service was polite and efficient."
Contra: "Narrow seats, poor selection of drinks and food."
Pro: "Nothing, I do not like their business model"
Contra: "We felt exactly like cattle going into the cattle car ... 4 hours LATE! No employee treated us as humans."
Pro: "Whenever the flight ended"
Contra: "Absolutely everything. Worst airline I have ever flown on in my entire life. Would give 0 stars if that was a possible option. Had to pay $50 to check a bag and $50 because I didn't ha s my tickets printed out. Then my flight proceeded to be delayed for 8 hours and nobody made any effort to help us understand what was going on"
Pro: "on time"
Contra: "cramped seat"
Pro: "Plane artived late. Boardef late and arrived late. Immigration was understaffed and slow causing us to miss out scheduled bus ride. Charged me an extra $30 for one of my bags."
Contra: "Late. Poor customs service, slow."
Pro: "it got me from A to B."
Contra: "Heavy landing and uncomfortable seat, but I do understand that it's a low cost airline. Emigration at the Berlin airport was unacceptably slow. My 7:20am flight got me to Berlin after 1pm, which is unacceptable."
Contra: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Pro: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."
Pro: "Horrible assistance and no sympathy for the situation"
Contra: "Check in process was extremely slow at the gate. We were delayed over an hour on the tarmac."
Contra: "They charge me for checking 50 Europe I haven't seen something like this it has to be optional it is a steal.overal everything was bad .delay in flight no food or beverage they just want to sell things and products im very sorry about this company."
Pro: "Very cheap prices. Everything is extra. Seating is cramped, but for a short flight it's doable. Lots of destinations and at various times."
Contra: "I was told next time I have to be careful with my carry-on because I'd have to pay £50 otherwise. However, my carry-on is TSA approved, it has a lot of pockets so it may appear to be a bit bigger but I don't overstuff and I've had no issue getting my bag into the overhead bin. Granted, the officer was kind when she said it, but I also measured my bag and weighed it before my flight and I shouldn't feel there should be an issue with my bag. On my return flight I had souvenirs in my bag (meaning more in my SAME bag) and no one said a word about my carry-on."
Pro: "Price was great, crew friendly and professional."
Contra: "Flight boarded late. Very bumpy ride."
Pro: "Getting off of the plane."
Contra: "The boarding time was late as well as take off, when on the plane one of the hostesses was very rude, during take off she was in the back complaining so loud to her colleague about everything and anything, this made it difficult to get some rest as it was a late flight. Upon arrival into Stansted there was only one staircase and everyone had to disembark from the front making this an extremely long wait."