do not use Ryanair, delays of more than one hour
Boarding at Luton is not the most pleasant. Standing in queue for 1 hour 😕
They did not Tool uș to TLV as We hâd to do Corona test
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Being on time + quiet fellow passengers"
Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Pro: "Good pilot"
Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"
Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Pro: "Yes, the onboard crew did a great job."
Contra: "Their crazy rules with “hand luggage” makes me nuts."
Contra: "Delays and missed bus"
Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"
Contra: "Carcassonne is a tiny airport, be aware there are only vending machines after security, and not much seating. Announcements difficult to hear. Flight was fine, usual Ryanair."
Pro: "They denied the me boarding,I want my money back"
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."
Pro: "Nice and cheap."
Contra: "The window was in the wrong place so I got a bad neck trying to look out."
Contra: "Delays over and hour after we were loaded in plane. No food or drinks offered for their delay"
Contra: "No way to print boarding pass. Suitcases were soaked in the rain."
Pro: "The airplane itself was good."
Contra: "The attitude in the airport from the boarding to the airplane. They treated us like Catteles ."
Pro: "the crew is kind with the traveler."
Contra: "little place voor de baggages."
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."
Contra: "We were forced to put our carry on luggage in the hold despite the fact that was loads of room in the overhead lockers. This is such a tedious new trend clearly designed to increase stress and anxiety around the boarding process (and extract more cash for priority boarding). Add to that the extra effort they take to seat you separately even when checking in together... unless of course you pay extra. Shame on you."
Pro: "I was very disappointed with checking in because I wasn't informed about checking in online. I had to pay an additional €150 and it's sad that you have to find ways to make extra money on us passenger's. Your rates are low but the extra fees cost more than the airfare. then when were ready to board they said my carry on was too big, which it was not and the stewardess wanted to charge us extra fee but when she realizes that it wasn't too big she still wanted to take our luggage because there was no room on the plane. In fact we got on the plane and there was plenty of room for our carry on I am hoping that Ryanair will do the right thing and reimburse us the extra 150 we were charged for not doing the online check-in that once again I was not aware of because I never received an email or a text as she stated I should have received. This is NOT right how you have low rates then we are forced to pay all the extras."
Contra: "I don't like how Ryanair charges a low fee but then adds all these extra fees because you didn't check-in on LINE etc. Snack or beverage was never offered and your hostess were NOT at all friendly."
Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."
Pro: "Crew was nice"
Contra: "Super delayed, made me Miss my train connection"
Pro: "Cheap fair to Dublin. Liked that there was boarding and unloading from both ends of plane."
Contra: "BVA airport is like a 3rd world country airport. Toilets are disgusting, checkin process completely unorganized. It took an hour and a half to get through security. Seats on airplane were very tight, little legroom and did not recline."
Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."
Contra: "It was not clearly stated anywhere that a boarding pass must be printed beforehand, as most companies allow use of mobile passes or downloading of the boarding pass onto the phone. Their website did not allow downloading of the boarding pass on the phone and I was charged a 15 Euro fee for "checking in" at the airport when I had already checked in online. I will not be flying with this airline again, the other airlines are cheaper when considering all the ridiculous fees and poor customer service."
Contra: "They charge for everything including boarding pass if you don't do it online"
Pro: "The price was absolutely right - $25 per leg, per person - and the amenities and quality were spot-on with the price. I never felt unsafe, and the flight went without a problem. Website/app are easy to navigate."
Contra: "Again, can't complain for the price. But it's REALLY economy. Uncomfortable seats, no entertainment or beverage service. Charging 15 euro per person to print tickets is insane (we were able to avoid it but still!) - but again, for the price of a ticket, you can't ask for much."
Contra: "Flight delayed by 7 hours"
Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Pro: "They took off and they landed safely."
Contra: "The announcements over the PA system are garbled. I challenge you to sit in the body of the Plane and compare the diction on the Security announcement to that of Pilots/Cabin Crew This is particularly relevant when the Pilot recommends passengers to keep their belts fastened during flights. Cabin Crew fail on repetitive announcements -such as food service. It is almost like a race to see can they beat a time set by a previous Crew member on the flight out!!"
Contra: "The female staff member at the gate was extremely loud and rude and tried to charge £50 to get a luggage bag put into the hold after her colleague had approached and offered this service to my friend. She was extremely embarrassed and offended as the staff member insisted that she place the item into a bag measure. The interaction was unnecessary and unwelcome as my friend had not sked for the kind gesture made by the first staff member. As we were seated in the back row, we were subjected to the raucous behaviour of two of the cabin crew members throughout the entire flight which included discussing particular passengers on the flight including their seat numbers and their personal 'differences' with other cabin crew members whom they would be flying with today! The behaviour of the male and female crew members, both of whom appeared to be American, was nothing short of embarrassing for Ryanair and utterly unprofessional, even during service the couple appeared oblivious to the passengers as they carried on in their interactions with each other. It appeared that the only person who was actually working was the attendant at the front of the plane who I believe may have been the flight manager. A fellow passenger even commented that the couple must have been smoking something before the flight to explain this behaviour. Having flown with Ryanair on many occasions and having recommended them to friends and family in the past, we were bitterly disappointed with both these issues and would suggest that they re-examine their customer care!!"
Contra: "The air conditioner must have been broken, since it was spraying super hot air and cold air every half an hour. Boiling or freezing. I ended up ill."
Contra: "Being treated like a second grade traveler, the constant pushing of sales by the crew"
Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."
Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."
Pro: "When you purchase a ticket for over 150 euros, the least the company could do is provide a boarding pass instead of charging their customer 15 euros or inconveniencing them having to find a way to print it."
Contra: "The line to check in baggage was an hour long. They were very understaffed."