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Contra: "It was hot and stuffy and dirty"

Pro: "Price of ticket"
Contra: "Seats are terrible."

Contra: "Was delayed"

Contra: "Seats are terrible."

Pro: "On time departure"
Contra: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."

Pro: "The air hosts and hostesses were very polite and courteous."
Contra: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."

Contra: "You have to inform the customers, that company needs you to have a visa"

Pro: "Crew nice,seats ok"
Contra: "Expensive hold luggage,rip off"

Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."

Pro: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."

Pro: "Absolutely nothing"
Contra: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"

Contra: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."

Contra: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Pro: "Cheap flights and convenient airport"
Contra: "Seats uncomfortable and hot"

Contra: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"

Pro: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Contra: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."

Contra: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."

Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"

Pro: "New aircraft"
Contra: "Boarding was horrendous. Flight was late in."

Contra: "Crampt seats, mob to board the plane, hour delay with no reason given."

Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."

Contra: "Late"

Pro: "I will never take flight with this company again!!!!! The worst ever shame on you"
Contra: "Layers"

Pro: "Friendly staff members"
Contra: "They didn't have blanket and it was very cold.."

Pro: "The journey took less than it supposed to. Amazing service"

Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Contra: "Long wait in line to get on the airplane, No bathroom availability!"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Contra: "nothing much tbh"

Pro: "The crue was excellent."
Contra: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"

Contra: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pro: "The don't say the truth"

Pro: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
Contra: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."

Pro: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Contra: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."

Contra: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."

Pro: "Near new aircraft and O.K. seating. Flight crew was helpful and spoke excellent English. On time departure."
Contra: "WIZZAIR website is user unfriendly. To make matters worse, in order to check in on the Internet, one has to register with WIZZAIR. Fares are competitive, but long list of extra charges is annoying. Boarding was chaotic at airport, with no attempt at crowd control. No water was served on flight."

Contra: "We were made to wait for some 40 minutes in a glorified cattle shed with no seating before boarding. Will never fly with this airline again, however cheap it might be!"

Pro: "Excellent experience. On time departure, on time arrival. Friendly flight attendants. Excellent overall experience."

Contra: "The size of permitted hand luggage is taken very seriously. The luggage size was perfect from BUD to MXP, but in the opposite direction concerns were raised (and settled)."

Pro: "All services were provided as expected"
Contra: "The only downside you get when traveling with a low cost airline is that you cannot control the quality of your fellow passengers. The ones next to me were smelly both due to ling time, no see with soap&water and also some wine was involved in their breath, I think. But this is the way you get cheap air transport costs, so it is fine."

Contra: "There was a bit of delay. The boarding was very slow."

Pro: "The plane was quite clean and the crew was helpful"
Contra: "Red wine spilt on my clothes by my neighbour,loud people,some rubbish on the floor,a guy who didn't switch his computer off etc"

Contra: "Only after I read the fine line on my e-mail did I find out I had to print a boarding pass. The crew was not friendly or understanding. Woke me up from my sleep. Overall terrible flight."

Pro: "PRICE...if you don't need carry-ons. That's about it."
Contra: "CABIN LUGGAGE. No free carry-ons. I understand that this is a budget airline, but I didn't like (1) paying for standard cabin luggage and (2) having to dig around the site to locate the relevant information for our particular situation. The policy differs based on type of ticket (cost tiers) and start/end points. It took a while to figure out when doing my research on prospective airlines. COMFORT. The seats were uncomfortable. NO PERKS. You have to pay for everything, including checking in at the airport, choosing a seat, and any drinks/snacks on the flight."

Pro: "Departure and arrival as scheduled."
Contra: "Seats are old and the synthetic leather worn out. Need refurbishing."

Pro: "Departed and landed in time."
Contra: "I hate Budapest airport, this "Northern-Balkan" solution of a long walk in the rain to the airport building. I understand the difference between cheap and normal flights, but it appears that Hungary punishes passengers who travel low fair flights."

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "Although flight was late they made up time pretty well"
Contra: "Flight to and from Carcassonne is rarely on time"

Pro: "Straightforward process"
Contra: "N/a"

Pro: "From arriving at the airport to departing destination airport everything was seamless and perfect. Would like to travel like this every time. Hats off to everyone who involved."
Contra: "Being treated like a valued customer. It makes a difference."

Contra: "Checking opened 20 minutes late and lengthy queues through security meantwe had no time to grab food/shopping as we had to rush to gate as no notifications that our flight was actually delayed by an hour. Everyone was herded onto buses to wait there for some reason rather than at gate"

Pro: "price time of flight"
Contra: "unable to choose your seat free expensive tea and coffee and others"

Pro: "That I made it home..and that the pilot was honest about running late and tried to make up the time. The guy checking us in at Fuerteventura was very pleasant."
Contra: "That the so called budget airline charges for everything..now on board bags. What next..a tariff for the toilet or to exit the plane..nothing would surprise me! 20kg isnt enough for a holiday...but just another excuse to charge more money. The on board staff never offered to help anyone struggling to find their seat or with their hand luggage. In fact the 2 girls at the back end of the plane were too busy bickering to notice anything. The space you get to sit in is ridiculous you can't even bend down in it. And the plane was delayed."

Contra: "Flight was delayed, but nothing to tell us it was delayed apart from the screens. I got priority booking for the flight and on the way home no one shouted or got priority passengers over so it was a waste of money."

Contra: "Sneaky pricing methods set up to catch you on return flight when you have no option but to pay to get back with dreadful unprofessional staff. I will never fly with them again if I can help it.i will go out off my way to tell as many as possible to never use or trust them."

Contra: "An hour delay"

Contra: "Boarding at Stansted not good. Security took too long. When we arrived at the gate the departure board stated "final call" however the gate hadn't opened yet? No communication as to reason for this delay."

Contra: "Delayed for over an hour with no announcement or reasons given."

Pro: "Price"
Contra: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"

Pro: "Nothing although crew were friendly"
Contra: "3 hour delay in both directions this week. No announcements made about delay. Gates changed 2x. Poor communication throughout. Email from Ryanair about cancellation/refund options received AFTER flight. Got home at 1 am. Truly horrible experience"

Pro: "We managed to arrive."
Contra: "I disliked the lack of information about the delays, the poor facilities and extremely rude staff. It’s understandable that they’ve been working all day, but unfortunately this is the job they chose and I am paying for service of which I should be satisfied with."

Contra: "Couldn't recline seat Can't use Bluetooth as phone on airplane mode Hold luggage cost a bit expensive Automated seat allocation separates couples so we are forced to purchase seat to sit together. This is unacceptable."

Pro: "Smooth boarding and pleasant staff"
Contra: "Paying extra to sit together"

Pro: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Contra: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Contra: "two roads with Ryanair, each time delay of about one hour"

Pro: "Left late but arrived on time."
Contra: "Cost of seat and priority far too expensive, got caught out or wouldn’t have purchased. Flight really cold next to window. Boarding sign went up and our plane had not even arrived. Got everyone standing in lines far too early, my husband can’t stand for long periods, so back was sore before even on flight."

Contra: "Was approached when queing and told my bag was to go in the hold, there were people that had bigger/more bags that were not told this, i understand that if there is not enough room but surely first come first serve, we stood in the que specifically that this would not happen as we were in rush once we landed and did not have time to wait for bags. There were many people behind us that got to take their bag into the cabin."

Pro: "On time and cheap"
Contra: "No issues"

Pro: "price"
Contra: "There was a group of about 6 passengers that were very drunk before they got on the plane. I could hear that they were asked on their way through security 'how drunk are you?' which they announced loudly to everyone. They were shouting on board. They were still sold alcohol by the crew who did nothing to quieten them down. As usual the flight was late (around an hour by the time we actually got to the terminal)"

Pro: "Everything was great good staff with an exception. Quick and easy boarding"
Contra: "Crew member very abrupt didn't take time to explain that he was doing something just hand gestured to say time out. And when questioned about it no explanation amd didn't listen to my com0laint about his behaviour just brushed me off. Very disappointed. When we landed passport control was very slow and kept us all waiting in the cold. Self scanning machines were not working."

Pro: "Nothing. Staff were pleasent enough"
Contra: "This flight was purchased on my behalf and was not chosen by me. Worst commercial flight ive ever been on. I will never spend a penny of my own money on a ryanair flight. Awful"

Pro: "Crew tried their best but their capacity were stretched to the max to accommodate us."
Contra: "In Malta airport they only had use of ONE wheelchair/passenger lift vehicle for all flights and we almost missed our flight because the airport team couldn't locate the lift vehicle (PRM). In Edinburgh airport, the lift vehicle got us off the plane ok but didn't have enough wheelchairs or assistants for all those who booked. In the end we were just dumped off by the luggage caramel and had to have the slightly better disabled push the severely disabled out whilst I pushed the luggages. The holiday was fine but the traveling was just terrible due to clear lack of resources and capacity of airport teams"

Pro: "Quick flight"
Contra: "Nothing free, not even a cup of water"

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Pro: "the price"
Contra: "the departure gate was never posted on the airport monitors. Someone close to us told us the gate was announced over head."

Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."

Pro: "Nothing. It is hard to imagine businesses advertise on the plane. Why would any reputable business want to be associated with this company?"

Contra: "Terrible customer service. Rude people working."

Contra: "Boarding was very slow, 30 minutes late taking off. Everything else was okay, nothing special but nothing wrong"

Pro: "Price and noticable improvement from ryan air"
Contra: "Real value for money"

Pro: "Can't argue about price Planes were within 20 minutes of expected arrival time"
Contra: "Slow slow slow boarding, took forever. Too many people with big carry on bags that they were unable to stow, holding up the entire aisle. It was an evening flight and the lights were dimmed, but then the crew started blaring loud dance music before selling scratch cards: seriously annoyed the majority of the plane that was sleeping!"

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "Nothing"
Contra: "Cattle car approach. Cost saving is commendable. Charging for EVERYTHING is not."

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."

Pro: "Great price and convenient . On time"
Contra: "Tight quarters"

Pro: "In the US, on a quick flight like that you would be lucky to get soft drinks. They sold snacks cappuccino and all the items in the catalog like Bose headphones! Impressed. They only took pounds or credit card. Having only euro and dollars, I used cc but for done reason they only take European credit cards?! They accommodated me though and took euro."
Contra: "Baggage took forever to come out. I paid for priority boarding but they put me in other boarding so I was split up from my friend. We were 30 min late so everyone was standing in line - need boarding groups to call."

Contra: "Almost everything : surprise charge for not having printed out a boarding pas before I got to the airport : extortionate fee for checking on one bag : I guess I've been spoiled on other airlines with the privilege of being able to take a bag of luggage. This, together with the penalty for not checking in online more than doubled the cost! : be prepared for a long wait : very disorganized at the airport : they want you to arrive very early. : one of the flight attendants was pretty rude. : the flight was about an hour late : moral of the story is never take luggage on Ryanair : it's only meant for travelers who can keep up with the hidden fee schedule, travel light and who can put up with discomfort."

Contra: "Was late almost one hour"

Pro: "On time"

Pro: "Crew were friendly. Boarding seemed to take forever but the crew were smiley and bright."
Contra: "Landing late at night and having to wait for buses. When you book a seat at the front, the buses mess with the order so you end up on the last bus to leave, last to reach customs, last to get out of the airport. From touchdown to taxi - one hour with no bags to collect - that's very poor. Arriving at midnight with children this extended delay turns a sleepy activity into a fractious activity. If there was another choice on the route, with better options, would happily pay more to take it."

Pro: "A couple baggage check attendents let us use the business line to check our baggage because no one was in that linr"
Contra: "We got hammered with fees for not printing our boarding passes and prechecling our luggage. Not just the usual, got to pay for thr service but a substantial charge for not doing it ahead of time. The flight attendants were a little cool, no snacks at all, $3 for a bottle of water, otherwise no drinks. Ryanair had low fares but nickels and dimes you to offset that low cost ticket."

Contra: "Our backpacks cost as much as our tickets. I probably will use them again, though."

Pro: "It was amusing to see flight attendants peddle wares ranging from fragrances to scratch off lottery tickets. It definitely made flying Ryanair a memorable experience."
Contra: "There was never a dull moment on board, absolutely loved i! Long live free-market enterprise!"

Pro: "They should bring their service to the United States. I enjoyed it and the $499 savings over top named carriers"

Contra: "The passengers next to me were rude. There was no food or entertainment."

Pro: "Cheap price"