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Contra: "Lovely friendly staff, perfect flight, smooth take off and landing"

Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"

Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Pro: "Thank you"

Pro: "Niente."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."

Contra: "Dilated 2/5h"

Pro: "On time - From Southend"
Contra: "The extra charges at EVERY turn on a hellish web site that makes you never fly again"

Pro: "flight on time"
Contra: "priority passangers can board first, but must wait half an our standing up in the corridor. I do not understand this and what the advantage is. next time, I will wait in the chairs until the last ine, because you already have your seat number."

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "I do not know why we could not select seat upon booking - so that my wife and I could have sat next to each other. I know it's away you would like to make extra cash - but its a bit silly"
Contra: "The Yellow colour on seats - juts looks bad"

Pro: "Delayed"

Pro: "Ryan air no hastle toom off on time landed early"
Contra: "Nothing great airline i use them all the time"

Pro: "For a Ryanair flight, this was perfect! New aircraft with Sky Interior, the crew were cheerful and had something from the catalogue I requested but couldn't find on previous flights, we arrived early in Oslo and deboarded within minutes! Absolutely no complaints from me for this one."

Pro: "They denied the me boarding,I want my money back"

Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"

Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."

Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."

Contra: "An hour delay"

Contra: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."

Pro: "It’s nice flying into Alicante where often those awful automatic passport machines give way to mails checks so much faster"

Pro: "Late incoming aircraft. Delayed boarding as we were told that there was a wait for an assistant to facilitate the boarding of a passenger using a wheelchair."

Pro: "Nothing."
Contra: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."

Pro: "Nothing"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Contra: "Our flight from Menorca to Barcelona was delayed. We got to Barcelona for our flight to Berlin about 3 minutes after checked baggage was closed. They refused to let us check our bags so we had to go through security with are checked luggage. I had to throw away three beautiful bottles of French and Spanish wine. They also told us that the next flight they could get us on was Sunday when our flight that we were on was on a Thursday. So, we ran through the airport, through security, and through the terminal to get to our flight. We arrived at our gate to see that no one had boarded and an announcement that our flight had been delayed an hour. Not one person on the Ryanair team told us about the delay. It was an awful experience and I will never fly cheap airlines again. It's not worth the savings."

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Pro: "Seats were more spacious then expected."
Contra: "When checking in I noticed me and my boyfriend were "randomly allocated" seats 10 rows apart. When I called and enquiried about this I was told that I would have to pay to move the seats even though there were 4 seats available next to my boyfriends allocated seat. This is ridiculous seeing as it was not a separate booking and there were plenty of seats available! On the way back my boyfriend was charged 50 euros for a bag which the flight attendant deemed as oversized even though on the way there it was perfectly fine. Her reasoning was that it would have to be put under the plane... When walking to the plane we saw that most people were asked to leave their hand luggage on the tarmac to be put "under the plane" without being charged so essentially we were ripped off yet again!"

Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."

Pro: "Friendly Staff"
Contra: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."

Contra: "Charged us 50 euro per person to check in at the airport. We thought we had checked in online. We clicked on checkin and went through a whole process to pay for a checked bag and to pay for picked seats. Despite that we were still somehow not checked in. They also tried to charge us for a checked bag. At first they could find record of our payment for a checked bag. This all smells like a scam or maybe just shady practice to charge as many fees as possible. Charged for water on the plane, 3 euro."

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "Crew were friendly, did their jobs well."
Contra: "The phone app doesn't work. If you can't print out your boarding pass from the hotel then you need to pay 12 Euro to get it printed at the airport. They are constantly selling you stuff on the plane - food, perfume, lottery tickets. So annoying. The interior colors of the plane are obnoxious. Dark blue and bright yellow. It's really an affront to the senses."

Contra: "Over crowded. Uncomfortable seats"

Contra: "The line for security was an hour (really), and the line to get your passport stamped was another hour. The passport line is for them to let you *leave* the country. Worst lines I've seen in years. There's no reason for it, apparently they are just horrendously understaffed and everyone knows about it."

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."

Pro: "Easy booking, easy self checkin, even though now have selected seats it's still a little bit like a cattle market as everybody is wanting overhead hand luggage space near by. Very quick flight without ant issue"
Contra: "Cattle market loading feel both ways"

Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."

Pro: "what I liked most is leaving the plane when I arrived"
Contra: "poor service, poor attention, uncomfortable seatings, tight space, sardines could be happy in this flying tins"

Contra: "Flight delayed 4 hours, charged for every bag"

Pro: "long lines, unorganized, uncourteous, no help for a disabled passenger to check-in or board."
Contra: "First problem started when the Rynair website would not recognize my information when I tried to check-in online. I assumed that this may have been completed during the recent purchase because there website said my flight was confirmed. Arriving to the airport later than I would have liked but within more then the 40 minutes required to check-in when I arrived I was put on the incorrect line, after explaining that I wasn't able to check-in online, then when told finally I needed to go customer service. I should have been on the line to check-in instead, and after standing on long lines as a disabled passenger was told that it was to late to board. Your customer service agent didn't apologize for his staffs incompetence putting me on the incorrect lines to check-in and then did not offer to put me on the same flight schedule for the following day unless I payed an additional $100. I would have made my flight in more than enough time especially in such a small airport if the staff put me on the correct line to check-in. I was flying to Madrid on business and missed and had a small window of opportunity to meet a client who because of the delay would no longer be available because they were also soon traveling on business.This snow balled into a variety of problems; I had to pay for the apartment in Madrid I had pre-booked, and train tickets that where purchased would no longer be used, I had to go back to Paris and find another hotel to stay in."

Pro: "the crew , arriving on time , good boarding speed"
Contra: "the landing :)"

Pro: "Special priority boarding was helpful. Leg room was good. Flight was safe & reasonably priced."
Contra: "Child behind me was angry and his mother did little to keep him from kicking my seat for much of,the flight. I let them know it was disruptive but had a window seat so,i could not easily get this frustrating experience communicated or corrected."

Pro: "We arrive on time, safe."
Contra: "We have requested the empty exit seats and the stewart behave by ignoring us."

Pro: "Flight itself was prompt and service was good; excellent value for the price!"
Contra: "Boarding through Luton airport was a disaster - endless traffic on the way in and poorly managed drop-off area. The security area was over-run with passengers, randomly cutting lines and overwhelming the minimal staff - it genuinely felt unsafe. The message boards directing passengers to the gate were hard to read and prompted a full-out sprint to the plane... only to find boarding was still continuing at a reasonable pace. The added stress of flying Ryanair through Luton will make me reconsider future travel plans."

Contra: "Not even a drop of water provided. Never seen an airline that tries to sell you so much. Staff rude and bossy. The male attendant smelled really bad- needs to use deodorant"

Pro: "Like the low cost and the flight staff was very friendly!"
Contra: "Baggage fees were not easy to understand online and far to costly. Boarding by bus to the plane way out on the tarmac was not easy or comfortable."

Contra: "The passengers next to me were rude. There was no food or entertainment."

Pro: "Price"
Contra: "Motor sounds"

Pro: "Staff were helpful, reasonable price."
Contra: "Having to board and disembark in the rain. Very little room."

Contra: "the road from the plane to the terminal walking in the rain the 30 minutes departure delay the fact that the crew delayed serving the meal"