Găsește zboruri ieftine către Santa Ponsa

Pro: "The staff upon checking in were very polite and courteous."
Contra: "It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs."

Pro: "Aircraft, cleanliness, crew, food"

Contra: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."

Pro: "The food and drink were the only two enjoyable moments of this flight."
Contra: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."

Contra: "More movie choices and more music choices"

Pro: "Plane was clean and a little more roomy than most long distance flights."
Contra: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."

Pro: "Great ride in a big plane!"
Contra: "Flight was late and it seemed like every time we turned a corner we had to go through security again! Leg room in economy must be very difficult for a tall person...no leg room!"

Pro: "On time. Friendly crew. Great seat with space."

Contra: "This flight from Athens was delayed which caused us concerned for our connecting flight in Frankfurt to Los Angeles. We told the crew and they were not very empathetic about our concern. It would have been great to have announced overhead or even to us personally all the gates to those of us who were getting connecting flights. We were just told to check the board outside once we landed. Lufthansa could have provided excellent service to my family if they had helped us with our connecting flight gate information to navigate the airport terminal we had never been in before. We literally ran to get our connecting flight which was upstairs once we identified the gate # by ourselves."

Pro: "Breakfast food was fantastic. Staff was helpful, anticipatory, and thoughtfully accommodating."
Contra: "No access to usb power outlets."

Pro: "The lunch served on the Munich to O'Hare segment was well above average for plane food. Like how the seat reclined. Inside temp was good."
Contra: "What's to like about today's airport experience, irregardless of the airline?"

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pro: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Contra: "Nothing."

Pro: "On time"

Contra: "You lost my luggage !!"

Pro: "Crew is very friendly, seats are extremely comfortable and good room overall, comfortable flight."
Contra: "Hi, To be honest, it was embarrassing to serve that dish on such a major airline. Chicken with bbq sauce and corn or something like that. Was distasteful I couldn’t take more than 2 small bites."

Contra: "It was cancelled and I had to wait in line for over one and a half hours to speak with someone to find a solution."

Pro: "Overall good quality service as usual."
Contra: "The flight was 1 1/2 hours delayed, but that was due to weather in Europe..."

Contra: "When I missed the flight in Brussels I had no options re: changing my ticket as there was no ticket sales counter at the airport. Had to go to the travel agent and book a flight on another carrier."

Pro: "Every time I fly Lufthansa I am super pleased with the food. All other aspects fine too."

Pro: "The service couldn’t have been better! Constant supply of water, the food was good, and they have champagne in economy - always a win for me!"

Pro: "The captain and others great flight"
Contra: "I ask for more food since portions are small , came back in 15 min and said no"

Pro: "Everything on Rome to Frankfurt was fine."

Pro: "It got me to my destination safely."
Contra: "The seats are way too close together for such a long flight. I fought off a panic attack for much of the trip. It was suffocating. I should not be able to give the person in front of me a head massage. The personal space humans should have was horribly invaded. I'm a 62 year old woman who's in good shape but even for me it was an act of gymnastics to get in and out of my seat. On my flight to Europe on the 13th with your airline our section of the plane did not have working monitors so it was like watching paint dry for 11 hours. So boring!"

Pro: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Contra: "Slim seats very uncomfortable and legroom too little"

Pro: "Very friendly stewards, great in lounge boarding for Gold members, great to have sparkling wine as a choice for economy too!"
Contra: "Tiny chairs, tiny leg room, crappy airplane food"

Contra: "Still didn't get to destination. Two hours delayed was enough to make me miss the connection flight which result in a extra 7 hours wait in Munich for a 9 hours total. But they compensate all that with a 10 euros voucher, well worth the trouble."

Pro: "I like that the flight crew did the best they could to make sure my husband and I were sitting together with one child."
Contra: "I did like that my whole family including two children 2 ad 6 were sitting all separately all over the plane. Children 12 and under should not be seated separately. And that should be the job during the check in. Not during birding."

Pro: "Great crew, service was excellent"

Pro: "Flight was on time. Boarding was efficient"
Contra: "Food and beverages were pretty stingy"

Pro: "Crew was nice."
Contra: "Flight was delayed. No entertainment, even though there is an app for it, it did not work, and the crew had no idea regarding it."

Contra: "Our luggage was the last to arrive planeside from our late flight from Vancouver. We saw out luggage on the cart next to the plane, but apparently someone decided not to put it on the plane. We are now at least 24 hours without our luggage (we still don't have it) and cannot take advantage of our very expensive vacation. I must say, we will stop using Lufthansa and all partner airlines. This is completely unacceptable. I have received no communication at all from Lufthansa to explain why our bags were not loaded onto the plane, even though we saw them out the window, on the cart, next to the plane, before door closure. I am wondering if someone at Lufthansa decided it would be fun to ruin our vacation?"

Pro: "The 747-8 is a nice new plane. The skinny Economy class seats are surprisingly comfortable. The entertainment system is good; I liked getting the feed from the forward-facing camera."
Contra: "Since last I flew with them, Lufthansa has added annoying charges like so many other airlines (but not usually full-service international airlines). Advance seat reservation was $30 per leg and seat. (I paid only for the overnight eastbound flight; on the return I found enough seats available by online check-in just after it opened.) One overweight bag was $100. Considering these charges, Singapore Airlines is the better choice for FRA-JFK. Minor quibbles with the entertainment system: * Front-facing camera points very low. Would be nice to see other planes during taxi (not just their wheels). * New "live map" during flight added useless gimmicks (view of earth from space), removed data (altitude, speed, outside temperature)."

Pro: "Our first flight was late. We were met at the gate immediately after landing and were brought individually and directly to our next flight behind the scene, including passport control. Excellent."
Contra: "I wish Lufthansa would find a way to create less trash. Too many small plastic cups are used. Proved refill options rather than new cups."

Pro: "It was my first time using the upper deck of a 747. The setup is pretty decent with lay flat beds (I still couldn't sleep though). The attendants were all very nice. The food was much better than on my inbound flight on United..."
Contra: "The entire experience was ruined by one hour spent on the tarmac in Seattle, waiting for a gate to become available... This is lame not only for the passengers but also for the people waiting to pick them up. The selection on the entertainment system was limited."

Pro: "Very helpful crews. Any problems."
Contra: "Nothing"

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pro: "The crew was very efficient and accommodating"
Contra: "Most of the announcements were hard to hear and understand"

Pro: "Of course, a short flight, but the sandwich was fresh and staff helpful. Thank you."

Pro: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Contra: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."

Contra: "As there was a long wait, the gate change did not come quickly for notification."

Contra: "Day before the flight, Me and my husband did the online checkin as soon we got the email to ensure that our seats are together. At Milan airport, we verified our seat numbers again with the staff to make sure that my seat( which was assigned by Lufhtansa itself) is still the same and is Window seat. She checked and confirmed at the airport that my seat is window seat and there won't be any changes. At Frankfurt airport, while we were ready to board the flight, we were told that the system had assigned my seat to someone else even though i had the seat number printed in my ticket and verified it the same morning at Milan airport too. The Lufthansa staff member M.Hoy ( M.Ahoy) was not at all helpful to resolve the issue. After requesting him to give me another window seat or resolve this system issue, he behaved in a very disrespectful way. Even though it was airlines mistake in reshuffling my seat at the very last moment of boarding the light, he was not at all helpful and spoke to us in a very rude way. I am a regular flyer with Lufthansa/United flights and this was a very horrible experience. I am very disappointed."

Pro: "Decent movie selection and a lot of food for economy class."
Contra: "The some flight attendants were very rude when my son who is 18 months wanted to walk the aisles. They even told me to take my seat when they were sitting themselves to eat, but we were not being noisy or bothering them. They would rather have the child sit in the seat and scream and cry, then be happier walking around mid-flight. Not much sympathy."

Pro: "There wasn't any food or entertainment, so I can't rate it."

Pro: "Friendly staff and nice people incl Kay! She was so helpful to me as I'm traveling internationally with 2 kids under 2"
Contra: "Comfort is horrible if your not in comfort rows with extra room. The food is ok but the staff were so consistent and offered food and drinks. The airline should allow pass gets with kid/kids to get on plane earlier not with reg bording passengers. It's horrible how rude people are and impatient!! This would hwlp"

Contra: "i wish Air Malta would serve drinks, not just water."

Contra: "In July 2015 I booked flight from DTW to PMI to visit family over Xmas holiday. At that time there was no warning or indication of an issue regarding our minor child's passport. On our departure date (12/26) my family was denied boarding because our minor child's passport did not show an expiration date 3 months beyond our departure date. Lufthansa never emailed, called, or otherwise contacted us prior to the departure indicating there was a problem. Had I known about this issue I could have resolved it. While at the airport, Lufthansa made no offer for help beyond suggesting we call Delta or KLH. Further, Lufthansa is not willing to offer even a simple travel voucher for a future flight. We had to forfeit the entire flight package and lost thousands of dollars. I highly advise any future customer to make sure you check your passport expiration date if traveling or connecting to any EU country. I would NEVER recommend Lufthansa to anyone."

Pro: "Entertainment"
Contra: "Food. One of the worst pastas i've tried..."

Pro: "Possibility to choose seats online. New movies. Often served beverages."
Contra: "My seat was just in vertical position, I couldn't push it backward. In last years meals are not as good as before."

Pro: "Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star."
Contra: "I wish there was an option of a sandwich vice sweet or pretzels."

Pro: "Comfortable"
Contra: "None"

Contra: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Pro: "it was mess, so I cant say positive thing"
Contra: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Contra: "Delay"

Contra: "May bags didn't make the transfer and were sent on to me the following day."

Contra: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Contra: "Service was bad"

Contra: "They cancel the flight without letting me know!"

Contra: "flt was delayed 2 hours due to "employee meeting""

Pro: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Pro: "Very nice crew."
Contra: "Buses to aircrafts. No snack on short flights."

Pro: "Not much"
Contra: "Lateness and virtually no food at lunchtime"

Pro: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Contra: "I can not afford first class tickets..."

Pro: "The rep was able to get me on Air France instead."
Contra: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Pro: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Contra: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Pro: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Pro: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Contra: "Everything"

Pro: "Love the coordination"

Pro: "Ok flight' late leaving from Vienna because pulling luggage when passengers missing,."

Contra: "My flight was cancelled! ended up flying to Athens the next day"

Pro: "The crew was friendly and attentive. Food was good and the boarding was efficient."
Contra: "I was generally pleased with the value and qulity received."

Pro: "Nothing"
Contra: "Everything"

Contra: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Contra: "Oversold the tickets on my flight and put me on standby. Needed to change the flight and all my plans."

Contra: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"

Contra: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Pro: "Quick boarding and exit off the plane"
Contra: "No little foot rest , no blanket in the winter"

Contra: "I luked the atmosphire and the silence ."

Contra: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Pro: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Contra: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."

Contra: "The flight attentands were very unfriendly"

Pro: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Contra: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Pro: "We left late but efficiently."

Pro: "The crew"
Contra: "The lack of space. It was a good thing it was a short flight"

Pro: "the flight seat was comfortable. It was the most comfortable economy class seat."

Pro: "Great service except Vienna airport is too chaotic and baggage wrapping cost 12 euros per piece."

Pro: "I was offered to change my flight for 400 Euros, and did so. Had the offer been for less money, I would not have. I was told that the chance of my losing the new seat was minimal, as the computer was very overbooked and rarely wrong. I was then told at the gate that I had to wait there, and did so, despite having already checked into a lounge (for a fee), because I needed to print a bank bill (my reason for going to Moscow from Vienna, not directly home from Vienna to New York, is to pay a fee into an account at the bank). So I waited, and in the meantime contacted my friend in Moscow to tell him I'd be arriving 10 hours later than planned. Then at the very last minute that 2 people who had booked for the flight had not appeared, and that I had to board it. Hugely frustrating on account of the endless assurances made."

Pro: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Contra: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."

Pro: "Cordial staff, on time flight, and tasty meals."

Pro: "Typically, flying coach is a pretty unpleasant experience. You feel like the airline has shrunk the seats to as small as possible, food is scarce and bad, entertainment choices are limited, and you have to pay for headphones. My recent experience with Austrian Air was just the opposite. Seats were comfortable, leg room was good, entertainment options were plentiful and free, the food was actually surprisingly good for airplane food, and the flight attendants were extremely nice and responsive. As an added bonus - red and white wine were free on the flight and both were actually quite delicious! Finally, our flight was smooth and on time. I wil go out of my way to book my next international flight on Austrian Air - it was a clearly superior experience than flying coach on nearly any other airline."

Pro: "The flight crew was very nice and the flight was not over crowded"
Contra: "That I could not access wifi."

Pro: "crew helpful"
Contra: "1. Boarding gate changed 3 times..... poor advertising regarding the last change 2. food poor 3. entertainment non-existent"

Pro: "My seat"
Contra: "I am vegeterian and they served me meat twice. At the first time they forgot to serve me food while I was at the restroom. It took me a while to reach their attention and I started my meal when everyone finished."

Pro: "Service"

Pro: "Staff was friendly and the flight was pleasant. It was a short flight so not much to say.....the staff on the ground in Vienna was friendly and polite."

Pro: "Plane was clean"
Contra: "Crew was not at all friendly"

Contra: "Seat 30H or my husband seat next to it, light, monitor or music did not work. Also I called the day before to find out the terminal for the flight. The person on the phone told me terminal 5 which is British Airlways, and not terminal 2. We almost missed the flight. It was terrible to go throught this. We were not happy about these two experiences."

Pro: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"

Contra: "It was hot and stuffy and dirty"

Contra: "Was delayed"

Pro: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Contra: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."

Pro: "The air hosts and hostesses were very polite and courteous."
Contra: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."

Contra: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."

Contra: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."

Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Pro: "I asked for a cup of water for my child and they gave me a bottled water. Then they charged me 2.50 euros. Their credit card processing machine was not working properly, which was frustrating: the flight attendant got frustrated and had to come back again until she can process my payment."

Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Contra: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."

Pro: "Cheap fare"
Contra: "No entertainment"

Contra: "It a good option, a good price, i will fly again"

Pro: "Staff were generally sweet & approachable."
Contra: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."

Pro: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Contra: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."

Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."

Pro: "Flight was on schedule"
Contra: "No free drinking water"

Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"

Pro: "Cheap with early booking"
Contra: "No food, even free coffee."

Pro: "The crew are always lovely,very professional,helpful and make us feel welcome"
Contra: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"

Pro: "grea air line always on time staff are friendly"

Contra: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Pro: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Contra: "The seats don’t lean back and do not have a lot of cushion."

Contra: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Pro: "Arrived only slightly delayed"
Contra: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"

Contra: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."

Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"

Pro: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contra: "The flight departed around half an hour late."

Contra: "It was a full plane ride but they didn't seem to be boarding on time? After checking in we scanned our passports using the machines and then we were in what I thought was the boarding area so we relaxed and waited by the screens in a coffee shop. But when our flight gate was announced there was another passport control to get into those gates with a big line which threatened to delay our boarding. There wasn't enough room for everyone to put their bags in the overhead locker which meant there were even more delays and it felt a bit rushed to get off. When we arrived I was queuing down the stairs to get to the queue for passport control which took about 45-60 minutes to get through with no toilets. I was also charged 40 euros per person for not checking in and printing the boarding pass which is my fault, but the charges do seem excessive."

Pro: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Contra: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"

Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."

Contra: "The flight is late from tlv to luton and from luton to tlv."

Pro: "We landed in one piece"
Contra: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."

Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Contra: "Long wait in line to get on the airplane, No bathroom availability!"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "The crue was excellent."
Contra: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"

Pro: "On time and a comfortable flight."
Contra: "Nothing comes to mind."

Contra: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pro: "The don't say the truth"

Contra: "I ordered a ticket and got a confirmation email. Unfortunately I could not check in online. I arrived at the airport and found out that I did not have a ticket. This story cost me a lot of money and a lot of time"

Contra: "on the flight back we waited in the bus for a very long time before we were taken to the plane."

Pro: "Cheap Quick Easy"
Contra: "Luton Airport needs an upgrade (already underway) Flight was late leaving Luton No food or entertainment provided as such so rated as a neutral 3 stars"

Pro: "Excellent experience. On time departure, on time arrival. Friendly flight attendants. Excellent overall experience."

Pro: "All services were provided as expected"
Contra: "The only downside you get when traveling with a low cost airline is that you cannot control the quality of your fellow passengers. The ones next to me were smelly both due to ling time, no see with soap&water and also some wine was involved in their breath, I think. But this is the way you get cheap air transport costs, so it is fine."

Contra: "There was a bit of delay. The boarding was very slow."

Pro: "Departure and arrival as scheduled."
Contra: "Seats are old and the synthetic leather worn out. Need refurbishing."

Pro: "The customer service of the cabin crew and nothing else!"
Contra: "They charged me £45 for my hand bag which was smaller than the standard handbags in other airlines, I had bought priority check-in service but still they didn't allow me to check in before anyone else, as I had to go to a separate queue to pay for my smaller than normal sized hand baggage ( in all other budget airlines its more than acceptable and was slightly bigger than Wizz Air allowance), the WizzAir hand baggage size allowance is way way too small and its a trap to make money off unsuspected passengers like myself. They were rude at the boarding gate and non-apologetic. Did not sympathize with me, although they were nice to other white passengers, I felt I was treated differently because of my race, specially after the Paris attack all brown skinned men were viewed as a potential threat I suppose and did not have a good experience in the flight as all passengers were looking at me funny! Point to be noted: On my way to Budapest from London I was carrying the same hand bag and I was not asked to pay extra!! Inconsistent service!"

Contra: "Ground services are generally rude and irritating."

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Contra: "The announcements made by the main air steward were mostly unintelligible due to a very strong Spanish accent."

Contra: "Great attractions and clean descending"

Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"

Contra: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"

Contra: "The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:("

Contra: "I had to book my own flight"

Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."

Contra: "An hour delay"

Contra: "Delayed , everything is nickel and dime"

Contra: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."

Pro: "It took off roughly on time"
Contra: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."

Contra: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"

Pro: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Contra: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."

Contra: "It was delayed and no one told us any updates on the fligh. I almost l"

Contra: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."

Pro: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Contra: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."

Contra: "landing had some turbulence"

Pro: "Nothing"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Pro: "Ryanair gets you there."
Contra: "...eventually."

Pro: "La atención durante el vuelo que duró 30 minutos"
Contra: "El trato del personal durante el abordaje . PÉSIMO !!!"

Contra: "Carry on luggage put in hold"

Contra: "Snack would be nice - does everything need to have a fee? My flight cost about $100, surely a small snack would be possible"

Contra: "Ground crew went on lunch break causing an hour delay. Seat was dirty. Could not understand what the crew was saying."

Pro: "Simple online check in; short ride; arrived on time."
Contra: "We waited on line for over 30 min before boarding; no food or beverages were offered and the plane was not equipped for in-flight entertainment."

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Contra: "Ryan Air makes you pay a "Priorty" boarding fee so that you can take your carry-on on board. Then if there's room they'll let non-priority passengers bring their carry-on's. We were at the front of the line for non-priority. They said we had to check our carry-on's because there was no more space. However, they never filled up their overhead bins and they remained empty on the flight! What a scam."

Pro: "Price for the flight"
Contra: "Unexpected, late, and lack of communication of long delay. The gate numbers change at almost the last minute to boarding, meaning you may need to run to the right gate and be last in line."

Pro: "Nada"
Contra: "Everything"

Contra: "The website to check in was confusing, bombarding with other fees so when I saw the option to check in later I never completed online check in. Plus I was on vacation already in another country with limited internet. I was unaware that I would have to pay a 50 euro fee per person for not checking in online! I was assigned a seat in the last row of the plane while my travel companion was all the way in the front."

Pro: "nice crew, they tried their best"
Contra: "the plane was packed with drunk af stag groups screaming shouting abd drinking non stop from takeoff to touchdown"

Pro: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."

Pro: "On time"

Contra: "We had trouble checking in beforehand we got there 2 hrs early and were still charged extra $100 dollars to print our boarding pass. THIS IS unacceptable"

Pro: "Service on time"
Contra: "People next to me"

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "low price on time comfortable"

Pro: "The flight crew seemed very professional. The cabin crew was very polite and courteous."
Contra: "The cabin crew seemed very disorganized. As was the boarding process. People were standing during some pretty good turbulence. I am a captain on a foreign carrier. Letting the pax be that uncontrolled endangers others also."

Contra: "always delay"

Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."

Pro: "Nothing"
Contra: "I flew from Cork Ireland to PMI and unfortunately a large group of young adults boarded as well. They were drunk, obnoxious, adding around a bottle of alcohol singing loud songs over the announcements. The crew did not control them properly and even had to call the police upon landing. Poorly handled situation that made the rest of the passengers suffer through the appalling behavior."

Pro: "the crew , arriving on time , good boarding speed"
Contra: "the landing :)"

Pro: "We arrive on time, safe."
Contra: "We have requested the empty exit seats and the stewart behave by ignoring us."

Pro: "Checked baggage for 2 nearly cost the same as the flight!!"
Contra: "No wiggle room with weight. 10 Euro for any Kilo over. Now you are allowed to carry on 2 bags, so you can carry your over weight on the plane. Now if you are lucky enough to have an extra bag for anything you might be over, guess where the put it, underneath the plane, where u wanted it in the first place. That is right, at the gate they check in your carry on for free, due to limited room on the plane. Wouldn't it be easier if they allowed more weight in your checked bags, to save room on an extra carry on that gets checked in anyway?"

Contra: "Not even a drop of water provided. Never seen an airline that tries to sell you so much. Staff rude and bossy. The male attendant smelled really bad- needs to use deodorant"

Contra: "We got to the airport over two hours ahead of time and were told since we hadn't checked in we had to go across the lobby and pay 60 more euros. I explained we didn't have a printer and the system wouldnt give us a boarding pass. He went on line and checked us in but couldn't print it so it would cost us 30 Euros. What a scam!! We will probably have to do the same going back since they dont accept foreign travelers using phone boarding passes. Will never use them again."

Contra: "The passengers next to me were rude. There was no food or entertainment."

Contra: "We checked in online before the flight. Our flight to Barcelona was delayed so we got to the gate just minutes before takeoff and were sure that the crew will help us check in quickly, they didn't help us at all so we missed our flight and had to buy another ticket at a ridiculous price of 380 euros. No customer service at all!!"

Pro: "Flight was fast and on time. Crew seemed nice. Another good Ryan Air experience."
Contra: "The adverts can be a little annoying but I can't complain; they make flying affordable."

Pro: "Made it to our destination safely"
Contra: "Flight delayed. Confusing info at ticket desk versus online for non EU travelers."