Găsește zboruri ieftine către York

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Pro: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contra: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contra: "We had 4 hour delay causing a stop over at 3am. So yeah"

Pro: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pro: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contra: "If I knew how to recline my seat earlier. I did try several times"

Pro: "KLM staff is great"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Contra: "Inflight was better than I expected. But needs upgrading air crafts."

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contra: "There were several flight delays and gates were changes a few times."

Pro: "Smooth flight."
Contra: "Seat a little cramped."

Contra: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pro: "Light snack and complementary wine"

Pro: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Contra: "Nothing"

Contra: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Contra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Contra: "Still waiting to board after missing this connection had to be booked on another airline"

Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contra: "Boarding was chaotic and congested with not much information or order."

Pro: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pro: "Good flight, very attentive crew."

Pro: "Able to fly direct to ansterdam"
Contra: "Have to lay over on the way back. More expensive than other airlines."

Pro: "Friendly in-flight personell"
Contra: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Really friendly staff. Great service"

Pro: "Excellent experience with the cabin crew."
Contra: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Pro: "The flight attendants could not do enough for you."
Contra: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pro: "quick and relaxed"

Pro: "The included snacks and the seats."
Contra: "Nothing."

Pro: "Very little if any."
Contra: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Pro: "The crew were pleasant"

Contra: "Long stop over at Schiphol. Too Long!!!!"

Contra: "The bags where damaged from the staff"

Pro: "Crew service"
Contra: "Flight delayed."

Pro: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pro: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Contra: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Pro: "It was very comfortable"
Contra: "The crew was great"

Pro: "Quick and efficient flight. Crew very organized. Great language skills"

Pro: "They flew full speed to catch up with the delays."
Contra: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Pro: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Contra: "Only 1 drinks round on a 3h flight."

Pro: "Average service and food quality"
Contra: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."

Pro: "pleasant"
Contra: "Pleasant"

Pro: "early arrival,comfort"
Contra: "late boarding while standing around waiting for pilot to ararive"

Pro: "on time arrival"
Contra: "the cabin configuration is bad"

Contra: "Seating in business class is bad. If you have window seat, you have to cross passanger next to you (you don't need to on Swiss, Lufthansa or Cathay Pacific), there is very few privacy comparred to other airlines and my seat was just terrible for sleeping, did not go flat completely and was way less comfy for sleeping than with other airlines. Plane was an older 747. I will not flight long hault with KLM again."

Pro: "I usually don't like the food on the plane but the food with KLM was great!"

Pro: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Pro: "On time"
Contra: "Terrible boarding process. Clunky landing."

Contra: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Pro: "Boeing 777 had a lot of space. Good legroom. Timely departure and arrival, hassle free, safe trip all the way. Enjoyed the red wine; very delicious!"
Contra: "Seat didn't recline. The entertainment unit was very difficult to dislodge and raise to use (We were in the front). Movies were kind of older ones but I had reading to do so entertainment wasn't that important."

Pro: "The in-flight entertainment wad quite nice, even though the screens were old."
Contra: "The vegetarian meal was tasteless. I expected way more."

Pro: "Clean plane, efficient crew, food OK. Boarding was organized"
Contra: "No entertainment and no power plug to charge devices."

Pro: "Great service by attendants Spoiled us with food"
Contra: "Not easy to find reader boards at Paris airport. Also security almost made us not make connection"

Pro: "Boarding and such was straightforward and easy"
Contra: "Everything is uncomfortable"

Pro: "We have 2 hours delay on boarding time and further 2hours delay after boarding waiting for refuelling. Yet no compensation given . If we lateach for boarding , we will missed the flight but flight delay we dint get our money back. Not fair !"
Contra: "Delay for hours"

Pro: "Crew was very friendly"
Contra: "It was an old aircraft, the entertainment system was out dated with very small screens. The space between seats was too small. The flight from Paris to Caracas, the airplane had a faulty A/C system."

Pro: "It was fine. Everything worked and we got there in one piece."
Contra: "We were not allowed to check in online so the queue to check in was long and tiring. When we got to to the front we were told we were in the wrong queue, and sent to the Flybe queue where we had to wait all over again. There should have been an official at the start of the line to tell us which one to queue in."

Pro: "Good selection of films and TV series, both old and recent. Fairly fuss free - earphones and blanket ready in seat."
Contra: "For some reason a veggie (ovo-lacto) meal means they take away the wine, cheese, bread and tiramisu and replace it with crackers and a couple of slices of fruit."

Pro: "All good no problems"

Pro: "The crew was perfect"
Contra: "No wi fi on the plane."

Pro: "The rest area"
Contra: "The airport was cold and it should be warmer"

Pro: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contra: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Pro: "More space in business class (777-300) than many other airlines."
Contra: "Entertainment very limited. No adjustable air vents in this aircraft"

Pro: "Crew memebers"
Contra: "Nothing"

Contra: "Seat angle adjustment was not the most comfortable for sleeping."

Pro: "Flight was on time."
Contra: "In flight complimentary food and drink service could have been better."

Pro: "The crew was amazing and extremely helpful!"
Contra: "The food could have been better"

Contra: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Pro: "The crew was wonderful. We were in business class which was modest but comfortable."
Contra: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Pro: "On time, no hassle."

Pro: "Everything was great"
Contra: "N/A"

Contra: "Too much time spent at boarding. On luggage missing."

Contra: "Great experience"

Pro: "srfghj"
Contra: "fghjkl"

Pro: "Fantastic Crew!"
Contra: "Seats are comfortable but tight."

Pro: "The airplane"
Contra: "Nothing"

Pro: "The crew was helpful and accommodating"
Contra: "The flight was delayed, missed connection, and lost baggage. Subpar."

Contra: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Contra: "It was great trip thank you Air France"

Pro: "The crew was very gentile."
Contra: "No enterteinment on the plane."

Pro: "Over all everything was great, except the bags check in"

Pro: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Pro: "No extra charge for simple refreshments."

Pro: "Quick and efficient not lying more to say or critique."
Contra: "Coffee and a bread roll as a snack??"

Contra: "Engine noise in the cabin is loud."

Contra: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Contra: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Pro: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Contra: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Contra: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Pro: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contra: "Nothing."

Pro: "Staff"
Contra: "We were 2h late"

Pro: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Contra: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "The crew and flight was faultless"
Contra: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Pro: "Nithing"
Contra: "They were unfreindly and rude."

Pro: "Better system to boarding."
Contra: "Announce properly for boarding."

Pro: "We really enjoyed TAP Air Portugal and expect to fly with them again. Comfortable seats, pillow, blanket, and MEALS! Good ones with actual silver! USB charging port at every seat, with a good selection of movies. Great airline for a great price!"

Pro: "It was on time."
Contra: "90 euro per bag!!!! Outrageous. Never again TAP."

Pro: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Contra: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Pro: "The tripulation are very nice people. The food is better last year. Is good."
Contra: "The space between seats are small."

Contra: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"

Pro: "Everything else"
Contra: "The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory."

Pro: "Flight left approx. 20mins early, good service and efficient handling by crew."

Contra: "poor and cheap plane"

Pro: "Plane was good, service on board pretty good."
Contra: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Pro: "Liked connections and price. Nice crew."
Contra: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."

Pro: "Boarding, crew, timeliness, choice of entertainment, modern plane."
Contra: "Food could be more inspired, legroom is limited"

Pro: "Very nice flight. Complimentary wine, meals and movies. We were in Economy Plus so the leg room was quite good."

Contra: "Pilots on strike. Faro to Lisbon flighted delayed. Missed connection to London. 6 hour delay in Lisbon."

Pro: "Excellent layout, excellent service."

Pro: "2 meals, headphones, blanket and pillow all included. Flight was good - but being hit with surprise bag fees was not appreciated. (Was not notified at the time of booking)"
Contra: "Was charged $92 USD per checked bag at airport. Very displeased."

Pro: "The crew was very king"
Contra: "the seats were very uncomfortable because the backs were not adjustable"

Pro: "Given the weather in the UK we were expecting delays but we were pleasantly surprised! It was one of the smoothest journeys we have ever had from leaving our hotel to getting home and TAP featured highly in this. We even landed 35mins ahead of schedule - amazing flight with lovely crew."
Contra: "If I have to be picky I would ask that the crew on board speak more slowly when providing inflight information, particularly when English is not their first language as us oldies have difficulty understanding what is being said."

Pro: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Contra: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"

Pro: "I liked the foot rests and leg room. The gluten-free meal was wonderful."
Contra: "Although I had a delicious gluten-free dinner roll with the main meal, I was served a soggy rice cracker for breakfast. Why not another roll?"

Pro: "zero."
Contra: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"

Pro: "On time and waited for our connection from Miami without any fuss"
Contra: "Comfortable seats but very luttle legroom"

Contra: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"

Pro: "Friendly and helpful crew. Great food."

Pro: "Employees are very nice."

Pro: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Contra: "NA"

Contra: "We booked flight several months ago and it included seating assignment, so we choose our seats. Then when we check-in they had changed them to the last row of the plane. We had received a couple of emails asking for us for option to pay for advance seating. Assume they had changed their policy and now were charging. We had a close connection at LHR and being last off, we almost missed connection. Horrible"

Pro: "I asked if it were possible to change my seat at the gate and was promptly given a window seat. They were very pleasant and professional. Food was very good and movie choices excellent. Good customer service."

Pro: "Crew waa super attentive & friendly"
Contra: "Entertainment was lacking Movies were on only certain times You were not able to pause or stop Audio was bad"

Pro: "The flights was conducted safely and professionally."
Contra: "Minimal legeoom on the Airbus A319; several inches less than on the next TAP leg to BCN."

Contra: "Non reclining seats"

Contra: "Need bigger pillows!"

Pro: "I lost my luggage from Rome to N.Y . I definitely will not recommend and I will tell all the people in social media.The worst pilot I don't think you should put a risk you life with student pilot."

Pro: "Very pleasant flight."

Pro: "I had a flight from Madrid --> Lisbon airport with a final connection from Lisbon --> NYC JFK and we were delayed in Madrid therefore arriving at boarding time of our other flight in Lisbon. The crew was so professional and prepared that when we landed in Lisbon there was a bus that brought about 25 of us who were connecting with final destination to JFK to the closest door to go through passport control and board onto our flight to JFK that they held for a good 30-45 minutes until all of us made our connection. Very professional and organized. Much appreciated that I didn't miss my final connection! Love flying TAP and will continue to do so!"

Pro: "My wife needs help getting around but they placed us in the last row. No leg room again either. The crew was understanding and helpful."

Pro: "The plane had a helpful crew, the plane was modern in that they had a usb charger and plugs for both US and European voltages and there was plenty of space to relax in during my flight."

Pro: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Pro: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Contra: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Pro: "Flight was on time"
Contra: "Baggage fees not updated on website. Despite having done my due diligence about baggage fees, the airline didn't update their website since October for my November trip. So I get to airport and pay 74 euro each way for two bags! Old planes and poor customer service Also, nobody picks up their customer assistance telephone number"

Pro: "Food was great! Space between seats was perfect."
Contra: "Nothing."

Pro: "The attention was great, cordial and polite, was right on time, the movies current and good, I enjoyed the food too.i will fly TAP again for sure."

Pro: "The best thing was the attention and kindness of the crew on board: Excellent! Although I do have some complaints, I would say Tap is a quite good airline that should improve some aspects."
Contra: "The boarding in Lisbon was not efficient. It took a lot of time to get people on the plane and the land personnel in charge were not nice at all. I would even say very bad humoured! Plus the majority of passengers were kept standing for a very long time before entering the lounge at the gate because even though it was full of empty seats we were not allowed to enter the area. The food was not good and the entertainment system on board needs a refreshment to modernise it."

Contra: "The 8 hour flight took forever. From boarding taking over an hour (I admit it was a full flight), the TV sets didn't work. They finally got most of the TV sets to work but we could only watch one movie that has several glitches (restating the movie after 15 minutes and volumes had to constantly be adjusted). The good options were limited for a pregnant women (sordfish - high in Mercury, turkey sandwich - not supposed to ear cold cuts, and meatballs (I unfortunately dint eat beef). I should have opted for the vegetarian meal but I wasn't pregnant when I booked my flight and the crew could not accommodate me. Also I think the should have servered one more round of drinks for a ver long flight)."

Pro: "POM"
Contra: "Entertainment screen did not function. Snug seating No vegan food"

Pro: "Price"
Contra: "Space between seats is too small. Very uncomfortable trip."

Pro: "The flight did not start on time but made up time in the air and we landed early."
Contra: "The female stewardess spilled water on mr and then reprimanded me instead of apologizing. My tray was broken and the seat in front of me did not work."

Pro: "Timliness"
Contra: "N/A"

Contra: "Dilated 2/5h"

Pro: "Very efficient"

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Contra: "Boarding"

Pro: "Was on time"
Contra: "Better food choices"

Pro: "Nothing"
Contra: "Everything - offering help to people, don't be overly close minded"

Contra: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"

Pro: "The flight itself was great.... just the 90 min delay that put a downer on things."
Contra: "The 90 minute delay was a bit of a killer... also we where not told about the delay when checking in our hold luggage.... one of my party smoke and where a bit put out to find out about the delay once they had gone through customs etc and then couldn’t smoke."

Pro: "Seating was comfortable and more leg room than some other airlines random seat allocated no charge no complaint. Only bought cup of tea so can’t comment on food. Tea was fine."
Contra: "The seemingly squashy way of making sure hand luggage is tagged. Why not use a system of gradual approach. Don’t like euro charging if card used. Seems strange. Cash sterling ok."

Pro: "crew very good"
Contra: "2 hour delay and no information, even changed boarding gate and did not inform passengers who was already waiting."

Contra: "An hour delay"

Pro: "Nothing"
Contra: "40 minutes baking on the bus to take us to the aircraft, Lack of communication Disrespectful and bad attitude of the crew Paying £80 to put luggage in hold to be told as I didn’t report that my case was damaged when I arrived at 01:00 am (in the morning) with an onward journey of 2 hrs I could not now place a complaint! Despite having photographic evidence!! No tap water available - given ice and boiling water I am done flying with Ryanair"

Pro: "The crew didn’t allow a very visibly drunk passenger on board which was good. We were concerned about him coming on the plane so were very pleased they didn’t allow him to board."
Contra: "The plane was delayed and when we did board it was very clear that absolutely no cleaning had taken place. Appreciate the effort not to be any later than we were but not nice to get to a seat with crisps and malteasers everywhere."

Pro: "On time and coat effective"
Contra: "At FRA Airport ryanair sits about a 20min drive from the terminal. Adds 20min to boarding and landing procedures. But this is compensated with FRA being a super efficient airport at the baggage carousel and border control"

Pro: "Food was hot and tasty."
Contra: "Near 2 hour delay."

Pro: "Flight on time and arrived early"
Contra: "Over an hour to disembark and get through passport control so no point in being on time and traveling hand luggage only , this we done because baggage is notmally a nightmare at Manchester"

Pro: "Flight left reasonably on time"
Contra: "Long delay at Manchester waiting for luggage that was hand baggage originally- it took 40-45 minutes for it come through"

Pro: "Nothing"
Contra: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"

Contra: "No reveling seat, no water available and no jet way."

Pro: "Nothing"
Contra: "Would not fly ryanair again."

Pro: "Accessibility guys in both Bergamo and Manchester were brilliant."
Contra: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."

Pro: "Nothing"
Contra: "Delayed flight then held in pens for ages then held on the plane too."

Pro: "Ryanair still not putting their customers first. Poor experience checking in online. Had to use online chat which needed several attempts to get an answer, be careful calling Ryanair as they charge 13p per minute"

Pro: "Flight was on time"
Contra: "Couldn't take on bag as not priority. Booked extra leg room seats expecting priority but no longer Won't travel with Ryan air again"

Contra: "30 minutes waiting, New lugguage policy!"

Pro: "That it took off and landed. That's all."
Contra: "Being made to queue for almost an hour, with staff seeing and allowing people to push in front because they had a child (over 5y.o) with no regard for people who queued. Staff then came from the back to the front of the queue telling people they had to put their carry-on luggage in the hold. When questioned why, the response was "you either do it or we won't let you fly. You don't like it? What do you want? It's Ryanair, deal with it." Very disappointing, flown many times with Ryanair but never been treated like that. Also disgusted with the new policy of having to pay to sit next to your partner of the same booking. Disgusting."

Pro: "That it is over"
Contra: "Extra leg room seats at the front of the plane don't actually have more legroom, and priority boarding is a farce if those without it can board the plane before you"

Pro: "Seat ok"
Contra: "Delay with no information.this is an airline that although cheap has no interest in customers"

Pro: "Left 15 mins late due to idiots not making the gate on time and luggage having to be found for them and arrived on time in Manchester so well done Ryanair!!"

Contra: "Kept staying for 1 hour unnecessarily. Plane late. Flight late, arriving 1 hour late. run out of many refreshment options, plane dirty."

Contra: "The seats are uncomfortable hard plastic"

Contra: "As we landed at las palmas the passengers were screaming as we had turbulence, no one from the crew tried to ease their fear."

Pro: "Typical Ryanair flight. You know what you are getting"
Contra: "Delayed. Chaotic boarding"

Contra: "The service is poor. They just want to rip you off. The bag price is ridiculous. When you check in they put you in separate seats do you pay. I paid for my son when we were flying out but when coming back l refused to pay. Guess what happened they allocated my 22 year old to sit on the emergency exit. The crew then came to me asking if l could swap seats with my son as he was not allowed to sit there as if it was me who had allocated him that seat. If it was the other way round they would have asked me to pay. When it suits them."

Contra: "Not much extra leg room and one attempted rammed the trolley into my foot trapping my toe against the wall and the didn't even respond to me shouting out in pain"

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Pro: "It was much, much better than the flight to Ibiza because the passengers were at least civilized ,were quiet & did not cause the crew any problems maybe because they were knackered after partying."
Contra: "Nothing to report. All went well. Very efficient & pleasant."

Pro: "Effective service point A to B. Flew from Hamburg Manchester and seated 17A. Leg room good on the exit row."
Contra: "New slimline seats will be difficult for anything more than 2 hours"

Pro: "On time Pleasant cabin crew Fast Track"

Pro: "Arrived 25 minutes ahead of schedule"

Pro: "1 star given for food & entertainment only because no N/A rating option, first time to use Ryanair, better experience than expected, will not hesitate to use again, thank you"

Pro: "Getting home"
Contra: "The delay no information why Struggling to find room for your bags when you have paid for luggage Staff where rude when you asked questions why we are late why no room for bags"

Pro: "Get what you pay for and you know up front that this is a point to point journey with no frills. No issues at all. All went smoothly"

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "flight dayed after boarding. comfortable for an ecomomy flight . no food or drinks purchesed .no entertainment on short haul flighs. overall value on a budget"

Pro: "Nothing"
Contra: "Nothing delays, delays, delays, no explanations."

Contra: "The passengers next to me were rude. There was no food or entertainment."

Pro: "quick boarding."
Contra: "No hot food due to the flight being delayed. Plane dirty, ryanair didn't have time to clear the plane. Rubish everywhere from a previous flight."

Pro: "Very polite and efficient staff great coffee"

Contra: "the road from the plane to the terminal walking in the rain the 30 minutes departure delay the fact that the crew delayed serving the meal"