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Contra:I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
Contra:Nothing, all was perfect!
Contra:Breakfast was really not great, firstly the lady who seated us, asked if we wanted coffee and toast, then none arrived had to ask again for it, same with ordering some porridge it came 15 minutes later, but was like gruel, quite surprised that a 5 star hotel kitchen can't make porridge. Overall a little bit too structured and formal, but lacked professionalism in the restaurant.
Contra:Breakfast buffet same everyday. Not much selection for 5 star luxury hotel. I stayed 13 nights and every morning same small selection of breakfast. There should be a lot more selection .
|Check-in-ul: după 15:00; check-out-ul: înainte de 11:00|
|Politicile de anulare/preplată variază în funcție de tipul de cameră și furnizor.|
The Royal Horseguards se află la 2 Whitehall Court, în Westminster, la 0,8 km față de centrul orașului Londra. National Gallery este obiectivul turistic cel mai apropiat de The Royal Horseguards.
La The Royal Horseguards, ora de check-in este 15:00, iar cea de check-out este 11:00.
Da, The Royal Horseguards oferă Wi-Fi gratuit.
Nu, The Royal Horseguards nu oferă parcare gratuită.
Nu, The Royal Horseguards nu oferă serviciu gratuit de shuttle de la aeroport.
The Royal Horseguards este la 12 km față de Londra London City.
Nu, animalele de companie nu sunt permise în The Royal Horseguards.
Nu, The Royal Horseguards nu dispune de o piscină în clădire.