Distanța până în centrul orașului
Nota oferită locației
Cel mai apropiat aeroport
|New York City LaGuardia|
Distanța până la aeroport
The staff were friendly and so helpful. The rooms were beautiful. The location was wonderful. Easy to walk anywhere you want to go. Loved it. I will be back.
Great Location and Quality for Price
Location, location, location. If you plan on walking and using the subway to get around the city the hotel is perfect as a home base to come back to if need be.
Don't spend your time at the bar in the lobby...pretty pricey and you can just go to a hidden gem anywhere in the city. Also no room WiFi, but free in the lobby, so not too bad.
Me and my girlfriend arrived to the hotel at 6pm. Check in time was 4pm but we were told we still had to wait an additional 20 minutes for the key? I would've understood if it was a computer problem but I wasn't given a reason as to why I had to wait.
Nice Boutique Hotel in Central Location
Our room was nicely decorated and was clean. We also liked the fact that the hotel had water and coffee in the lobby. The hotel is centrally located, which made getting around the city very easy.
The room was very small and it was difficult to maneuver around our one piece of luggage and each other in the bathroom. The wifi also wasn't secure.
Wifi was great and entertainment and amenities on the ground floor were amazing.
I had to change rooms because of the auto noise on the Lexington Avenue facing side.
Noise levels from road were quite loud. You can't sit in the bar area without buying a drink, even if you are a hotel patron. I had forgotten my phone charge and the hotel staff was not helpful in providing a temporary replacement, perhaps from lost and found. Instead I was referred to an overpriced in-house gift shop trying to sell me a micro-usb cable for 15-20$. Check-in is late at 4:00 pm. Room was tiny.
Not a Quiet Stay
Accessibility/ location, customer service
No sound insulation in rooms near elevators (room near elevator was outrageously loud because of elevator mechanism and doors continuously opening and closing). They moved our room, but could be a problem if hotel is full.
Not What I expected
The room was ok, was not too happy with my experience here.
The place was a "4" star and the hallways my family and I smelled weed When I asked the valet parking to get please get my car "I was told it took 20 minutes " I waited 50 minutes and no one came to let me know my car was ready, and they knew I was wait for it.
Door man was not in a service. Luggage deposit payable even in waiting for the room clearance.
Music at the lobby
The room had no AC, complain nothing happened, opened window, I could barely sleep because of the noise from outside
The staff were very helpful ond friendly. They did what they could to help but with limited results.
The room were extremly small. We asked for a roll in bed, whitc they put in the rom, and then occupied all the spare space. We then asked for a bigger rom but was denied even if we agreed to pay for a bigger rom.
good breakfast in raffles resturant
not much to like about this hotel,stayed at the radisson in boston the weekend before what a difference in 2 hotels
Great rate for such a good location.
free internet and comfortable room. staff very helpful.
from the internet booking, the room appeared to be bigger than the actual one.
It was a good location which is what we were looking for.
The lack of a fridge in the room and that you had to request a coffee making machine was a bit inconvenient.
efficiency of breakfast, clean room, comfortable
a simple point about music in the lobby, perhaps classical would be more appropriate. Although i coped well, i have a fear of heights. i did ask for a room as near the ground floor as possible , i ended up on the 12th.....i was a bit disappointed about that, but in the end it did not spoil my stay. however it would have been impressive if id been given a room on the 3 rd or 4 th floors.
very friendly staff , very comfortable room. good breakfast area
I would like a tea/coffee making facility in the room
Location was good
Very small rooms, with less confort
The location of the hotel was excellent for all of the popular tourist sites.
The bathroom was very small for a deluxe room. The staff were not very helpful and some were downright rude and did not offer an apology for this. It does seem that good customer service in New York in general is very hard to find.
în baza a 1.160 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.