Distanța până în centrul orașului
Nota oferită locației
Cel mai apropiat aeroport
|New York City Aeroportul Internațional John F. Kennedy|
Distanța până la aeroport
Great location and service orientated staff
Nothing from our end
Staff were very rude!!! Front desk, housekeeping, door man.
1960's dorm room furniture
The housekeeping was good.
The furnishings in the room were broken and old. Only about half of the electrical outlets worked.
Clean newly renovated guest rooms, great staff, very good service
No clock in the room
Terrible. Only good was location.
Terrible. Staff was rude as hell. DO NOT STAY HERE!
Staff was very helpful and any minor issues were quickly resolved
It appears that there is some updating etc required since acquired by Wyndham ? That will help take the hotel to next level !
The hotel is in a great location, clean and updated. My biggest problem is we requested from the front desk a late check out at 2pm which was happily agreed when we checked in. The problem lied the next morning when the cleaning staff knocked on our room every hour after 9am even with a do not disturb sign on the door. I don't think they were passed the message of a late check out. if I stay there again, I will plead with the front desk to please respect the 2pm late checkout and do not disturb your customers until then. I had trouble going back to sleep and left the hotel groggy and a bad taste in my mouth. The cleaning staff just didn't listen the first 3 times we told them to come back after 2pm.
Helpful morning/day staff. Friendly and just pleasant to interact with
Night staff couldn't care less. No hot water for half of a day. Closet door fell off when trying to close it. Bathroom door wouldn't shut. We got an ADA accessible room and we're not told at reception.
Location was good and the facade / hotel bar area was pretty nice.
Staff seemed annoyed that you dared to speak to them; as of June 2014, hotel is clearly in a transition from a prior incarnation / owner (e.g., valet tickets and front-desk voicemail still say "Alex Hotel"); many amenities and fixtures were dirty and/or missing; baffling shower fixture; bathroom had open exposed wiring hanging out of an unused light fixture box, etc.
This is NOT a real wyndham. It is pretty bad...
în baza a 132 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.