Distanța până în centrul orașului
Nota oferită locației
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Distanța până la aeroport
At checkin...holding and paid for king room, one night. Then joined tour 2 nights. Asked if reservations could be combined. Was told She had same room type but had to pay 140 PLn more. Then said she did not have rooms to upgrade, so downgraded me but would not credit me. She did, she didn’t, no I can’t have my money back and so on. Reception staff not so good
the hotel is good and honestly the hotel rescued me when i found an available double room with extra bed after what the hotel "apartmenty zgoda" did to us, as it is the worst hotel ever with the worst customer service, anyway grand mercure was a good hotel, good location, staff is friendy
it is a little bit expensive
If the room could have been bigger since two males were staying in the room. Perfect place for couples I would think.
The hotel is located successfully in relation to station: 2 stops by tram or by bus, it is possible to reach for 15 minutes on foot. Very attentive personnel on a reception. The comfortable, pure number, convenient bed. Very much it was pleasant, I will recommend to friends.
There's no Wi-Fi in the room.
A one-night stay is hardly enough to judge a hotel, but I found the dinner excellent
Very appropriately located close to the city center. Comfortable rooms. Qualified staff.Renovated recently.
Deposit for the room is too high. Breakfast is overpriced.
Staff clear and precise - no 'waffle'
Just one thing - could not figure out for a while that lights in room operated on the door key card. Could do with a clear notice to this effect on the table, this being first thing noticed on entering
Internet, clean room, good breakfast
Invoicing process - 0,5 h !!! (thanks God it finally worked out); I was asked to sign a bill during my breakfast (in the middle of my breakfast), as if signing upon my leaving the breakfast room was too dangerous...
great rooms, great shower and very quiet rooms
they told me that I could pay with Diners Club, but by checking out I couldn´t...minor issue, but for me of big importance
cable based connection to internet, missing WiFi
very kind personal
it is too modern for me. I do not like this kind of light. It looked like I was the only guest. That was a little bit strange
în baza a 2.406 review-uri
Politicile pot varia în funcție de tipul camerei și de furnizor.