Review-urile călătorilor
Evaluare Generală
7,7
Bun
Bazat pe 3.616 comentarii.
Îmbarcare
7,9
Confort
7,6
Echipaj
8,4
Divertisment
7,2
Mâncare
7,4
Găsește zboruri ieftine pe KLM
Dus-întors
Economy
Informații despre KLM
| Cod IATA | KL |
|---|---|
| Rute | 356 |
| Cele mai populare rute | Amsterdam Aeroportul Amsterdam Schiphol - Amsterdam Aeroportul Amsterdam Schiphol |
| Aeroporturi deservite | 141 |
| Cele mai populare aeroporturi | Amsterdam Aeroportul Amsterdam Schiphol |
Evaluări recente
Evaluare călători
387
293
168
72
63
-
2,0
Pro: This Transavia Airlines is not good at all.
Contra: Many things cheaper does mean better.
evaluare de la
-
9,3
Pro: I liked how generous they were with food and drinks
Contra: Free WiFi could have made the flight a lot better
evaluare de la
-
4,6
Contra: Allow business passenger to use front bathroom.
evaluare de la
-
6,0
Pro: Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting.
Contra: Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored.
evaluare de la
-
4,0
Pro: Boarding was efficient and the crew were nice.
Contra: the seating is horrible. it was the tightest seating I've ever experienced.
evaluare de la
-
8,0
Pro: Salimos a tiempo . El business es muy confortable
Contra: La comida horrible . No se limpian los baños
evaluare de la
-
6,8
Contra: No internet available (2020). For the my previous flight, a month ago, was the same problem.
evaluare de la
-
2,0
Contra: KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)
evaluare de la
-
2,0
Contra: The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken...
evaluare de la
-
10,0
Pro: The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!
evaluare de la
-
10,0
Pro: Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on.
Contra: Nothing
evaluare de la
-
10,0
Contra: Very nice crew and great food
evaluare de la
-
10,0
Pro: Very nice airplane and pleasant crew
evaluare de la
-
8,0
Pro: Overall a nice and good flight
Contra: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...
evaluare de la
-
6,8
Pro: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.
Contra: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.
evaluare de la
-
6,8
Pro: The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great.
Contra: The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes.
evaluare de la
-
8,3
Pro: Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep
Contra: Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight.
evaluare de la
-
10,0
Pro: Yes
Contra: Nothing. Flight was amazing
evaluare de la
-
10,0
Pro: Perfect
Contra: Nothing. Flight was amazing
evaluare de la
-
9,6
Pro: The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into
Contra: Nothing,just the seats. Cleanliness was perfect
evaluare de la
-
10,0
Pro: The plane size & comfort was excellent. The staff were very friendly
Contra: N/A
evaluare de la
-
4,6
Pro: Crew is excellent, polite and personal!
Contra: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.
evaluare de la
-
6,0
Contra: Bigger seats the new ones are way to narrow
evaluare de la
-
10,0
Contra: Klm is the best, even on a 40min they served small breakfast.
evaluare de la
-
8,0
Pro: Terrific hot breakfast in bus. class
Contra: Window did not darken like the others.
evaluare de la
-
10,0
Pro: Everything perfect and arrive to destination on perfect time.
Contra: All positive.
evaluare de la
-
9,6
Pro: Comfort
Contra: Wifi on klm
evaluare de la
-
9,6
Pro: Comfort
Contra: Internet
evaluare de la
-
10,0
Puntual
Pro: The plane ✈️ itself the attendants . The entertainment on board. Really great
Contra: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.
evaluare de la
-
8,0
Contra: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.
evaluare de la
-
8,0
Pro: The crew was very kind
evaluare de la
-
8,4
Contra: It's KLM. What else do you need to know.
evaluare de la
-
6,6
Pro: Services is good .
Contra: Food can be better
evaluare de la
-
8,6
Contra: The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!
evaluare de la
-
5,6
Wifi
Contra: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.
evaluare de la
-
4,6
Pro: Nothing
Contra: Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again
evaluare de la
-
6,0
Pro: Nice crew, good food.
Contra: Both bathroom were not working in business class area.
evaluare de la
-
7,6
Pro: Information sharing by pilots and crew. Economy class leg room is good.
Contra: All good up to the level
evaluare de la
-
7,6
Pro: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.
Contra: I flew economy and all was good and appropriate to the level.
evaluare de la
-
6,6
Pro: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!
Contra: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM
evaluare de la
-
5,2
Pro: Decent price for economy comfort seat, 4A.
Contra: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..
evaluare de la
-
5,0
Pro: The crew was professional & friendly
Contra: Food was terrible honestly, entertainment system didn't work on 1st flight.
evaluare de la
-
10,0
Pro: Klm's consistantly high standards in everything they do.
Contra: Nothing
evaluare de la
-
7,6
Pro: Great atmosphere, crew was excellent!
Contra: I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone.
evaluare de la
-
6,0
Pro: Crew were excellent
Contra: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.
evaluare de la
-
9,0
Pro: Confort and kindness
Contra: It was too cold
evaluare de la
-
8,6
Contra: Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough.
evaluare de la
-
10,0
Pro: Impressive service... amazing crew, very friendly and professional
evaluare de la
-
8,0
Pro: Muslim food
evaluare de la
-
8,0
Contra: When its rain we shouldn’t walk to the air plain
evaluare de la
-
7,0
Pro: Crew good and seat OK but not exceptional for business class
Contra: Food was average - main course could have been better. Range of movies ok but not great
evaluare de la
-
10,0
Contra: Still don’t have my luggage yet
evaluare de la
-
10,0
Pro: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.
evaluare de la
-
10,0
Contra: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great
evaluare de la
-
8,8
Pro: I was sorted on Row 3 and the drapes kept hitting the back of my head.
Contra: Move the drapes a few more inches back.
evaluare de la
-
9,6
Pro: KLM are our airline of choice. A great full-service carrier with impecable standards.
Contra: Nothing
evaluare de la
-
4,6
Pro: Flight was on time.
Contra: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.
evaluare de la
-
10,0
Pro: Professional crew. Good simple check in.
Contra: Nothing.
evaluare de la
-
5,3
Contra: All of the less than good, obvious!
evaluare de la
-
8,0
Pro: The crew.
Contra: The time between flights.
evaluare de la
Statusul zborului
KLM: harta rutelor
Aeroporturi populare deservite de KLM
KLM: informații de contact
- KL Cod IATA
- +4021 655 0739 Apelează
- klm.com Vizitează
Politica de anulare KLM
Pe măsură ce situația creată de coronavirus (COVID-19) evoluează, KLM își va actualiza politicile pentru a răspunde acesteia. Contactează KLM direct pentru a fi la curent cu ultimele informații legate de taxele de anulare. Poți găsi cele mai recente informații despre politicile KLM aici: KLM Politica și anunțurile de călătorie
Starea zborurilor, datele despre anulări și întârzieri sunt furnizate de Flightstats.com. Printre datele Flightstats se pot strecura unele erori, de aceea îți recomandăm să verifici întotdeauna înformațiile oferite aici cu compania aeriană.