Găsește zboruri ieftine de la Bilbao către România

Pro: "Food was ok"
Contra: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"

Pro: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"
Contra: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Pro: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Pro: "Crew was amazing. Good movie selection. Pretty comfortable."
Contra: "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Pro: "Everything"
Contra: "Checking, boarding, flighting"

Pro: "The inflight entertainment was great and helped to pass the time. The food was good for airline food."
Contra: "The flight staff was just okay - they could have been friendlier. The seat cushions seemed old - they were comfortable enough for sitting but not comfortable to sleep."

Pro: "Crew good"
Contra: "Baggage small bag forced to check"

Contra: "Boarding time needs to be longer. Also, too little time between connecting flights."

Pro: "Arrived on time"

Pro: "check in & boarding were ok"
Contra: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"

Contra: "Food selection was a bit short"

Pro: ";Flight attendants very attentive;"
Contra: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Pro: "The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!"
Contra: "The food standard seemed to be lowered a little bit, but still very well prepared."

Pro: "Always on time and professional crew!"

Contra: "first baggage should be free.....as people travel with 15-20kg hand luggage"

Pro: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."
Contra: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Contra: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Pro: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Contra: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"

Pro: "3"
Contra: "Everything"

Pro: "Great service & lots of room to sleep"

Pro: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Contra: "A little tight in economy and i am short"

Pro: "Fast, on time."
Contra: "No entertainment at all, super uncomfortable"

Pro: "Swiss Air is very nice, planes are clean, snacks on board were fantastic!"
Contra: "Why the ridiculous amount of money to check a small bag? For this reason, I would not fly Swiss Air. My fancy sandwich was not worth CHF 50."

Pro: "Everything !"

Pro: "I am very satisfied and I will recommended it to my friendships"

Pro: "Tried hard but cannot recollect one thing that was better than average."
Contra: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."

Pro: "staff were very helpful"

Pro: "Crew was very nice, blankets very nice."
Contra: "Seats are very uncomfortable, and arm rests between the seats don't go up all the way. Boarding was not well organized, not done by rows from the back to the front so a bit chaotic. As with all airlines in economy these days, the food was very mediocre, and the overall comfort of the flight was pretty poor."

Pro: "Almost nothing.."
Contra: "1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior."

Pro: "The price, the timing, friendly yet professional staff & crew"
Contra: "Seats are way too close together for comfort."

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "Short flight"
Contra: "The tram ride to the plane"

Pro: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Contra: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Pro: "overall very satisfied"
Contra: "no issues"

Pro: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Contra: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Pro: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Pro: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."

Pro: "everything, the crew, the journey, the food and the entertainment as well"
Contra: "-"

Pro: "fast, all good"
Contra: "-"

Pro: "zurich a great airport."
Contra: "cheese roll"

Pro: "Service is above average, flight attendants very friendly and helpful."
Contra: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Pro: "General good service, food was good"
Contra: "Airplane wasn't clean, we had hair on the headrest cover and asked one of the crew members for new headrest cover but was ignored."

Pro: "The staff was wonderful Pleasant, quick with requests , very professional"
Contra: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Pro: "Flight attendants were friendly, and also very skilled so that their service was unobtrusive, graceful, and helpful. They took great care to get people what they wanted, and I saw them fulfill a few special requests from the people around me politely and quickly. The entertainment selections were good. The variety of interesting musical selections allowed me to go the whole flight without running down the battery on any of my own musical devices. The seat space was comfortable, especially compared to domestic flights I've taken for the last 10 years. The enforcement of carry-on luggage rules meant the overhead compartments were sufficient for what was brought aboard and people weren't filling the foot-space with bags."

Pro: "5star"

Pro: "Food and entertainment were better than expected."
Contra: "No complaints"

Pro: "on time flight; friendly staff"
Contra: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Pro: "the food was good and i like not having to deal with private screening from tablets."
Contra: "The space between rows are uncomfortably narrow (and I am a short person). It also does not help when the attendants would not want to disturb a sleeping but have no problem allowing us to eat off a tray with our forehead touching the back of the seat in front. This happened to me on the entire journey on Swiss from Miami to Zurich to Cape Town. It is almost a health hazard not being able to move and forget about trying to even use a laptop because when the person in front recline her seat, you have no room to even type (and my laptop was only a 13 inch Mac.) I am a million miler on United and this is one of the most miserable flights that I have taken. I also don't like the fact that we cannot get seat assignments until 23 hours before departure- not even for preferred travelers."

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "amazing"

Pro: "Kind and attentive crew, surprisingly comfortable seats with more legroom than I expected, even in basic economy, a ton of overhead storage."

Contra: "Perdieron nuestras maletas, de prácticamente todos los pasajeros."

Pro: "Crew was attentive"
Contra: "We sat on the runway for an hour."

Pro: "One of the best flights (airline) I have ever flown. GREAT crew that were kind, pleasant and helpful. ZERO attitude. I def will fly with them again in the future."

Contra: "Flight was delayed"

Pro: "Superb flight attendants"

Contra: "NO MOVIES."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pro: "The food out of everything"
Contra: "Customer service , the air craft , the blankets"

Pro: "Great flight"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pro: "Extra leg room overall. Service was excellent"

Pro: "Great service, and plenty of refreshments."

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "The flight attendants were very helpful and the good was quite good."
Contra: "Nothing that can be changed. It was a long flight."

Pro: "Everything is good"
Contra: "Food use to be better"

Contra: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Good aircraft, great crew"
Contra: "Flight was 3hrs delayed due to late arrival of the aircraft"

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Contra: "Wuality"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Contra: "Didn't happen yet."

Pro: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"
Contra: "It's terrible more than 3 hrs delay!!! They should. Ompensate for my parking and extra food for the person picking us up they had to wait met than 3 hrs!!!"

Pro: "Good crew, okay seats, perfectly adequate food"
Contra: "Entertainment choices were not so hot. Lots of movies, but few new ones."

Pro: "N-o entertainment"
Contra: "All"

Contra: "There is no entertainment so I do not know it should be rates."

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "On time. Fast boarding and un boarding. Crew is very friendly."
Contra: "No tv, though understandably on a short flight."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Contra: "2.5 h delay"

Pro: "Flight attendants pretty good. Got lucky with one of the only 2-seater rows in the back of the plane. Good entertainment options."
Contra: "I'm only 5'2" (157cm) and slim but could barely move in my seat, and if the person in front leaned seat back, it was terrible. Food was lame, really salty and they did not come around with water enough."

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pro: "Crew was professional as always"
Contra: "Nothing to report"

Pro: "The seats in business were spacious and comfortable. The crew was there to meet our every need!"
Contra: "We had to sit in the plane for 2 hours before liftoff because of a hydraulic lift problem"

Pro: "Service confort timimg"

Pro: "The crew and in flight experience were excellent."
Contra: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."

Pro: "I liked almost everything. And according to me, it does not make a difference if we rate things good or excellent at a certain point in time. As long as it is good, it can be excellent. I mean including crew. People have good days and bad days. I am sure the crew can say the same about passengers."
Contra: "What could have been better is: - the email that the airline generates and senda to people a couple of days prior to flight directs you to a site where you are supposed to fill in the blanks. About Covid. The thing is that you cannot submit it unless you as a passenger fill out an Austrian address. The electronic form does not have the option to rule out staying in Austria and indicating that you are transiting in Vienna. I had to fill that form out (at the Address in Austria section) with sentences like “not applicable” “transitting” and also had to google the Vienna Airport address for the zip code so it could be submitted. The form forced me to fool the it. Not cool. Frustrating."

Pro: "Nice crew"
Contra: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

Pro: "One hour delay after boarding due to loosing our “slot”"
Contra: "Timing!!!"

Pro: "Professional crew"
Contra: "Depart on time"

Pro: "Everything was excellent . I was very happy with this flight.Thank you so much."

Pro: "Awful airline. Will never get tickets through you again."
Contra: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Pro: "The crew was great."
Contra: "My seat would not recline at all"

Pro: "Curious crew."
Contra: "Nothing"

Pro: "Staff and the service"
Contra: "Dinner was so bad"

Pro: "That we landed in the end"
Contra: "More communication to passengers when there are so big delays (almost 2 hours)"

Contra: "Inside the plane everything was great and the floght atendants were very nice, however in check in I was teated very poorly"

Contra: "30min late arrival. Still was ok."

Contra: "small seats,no LCD for each one,food nor so good."

Pro: "It got me where I wanted to go, non-stop, for a reasonable price."
Contra: "The economy seats seem to be narrower than they are on other airlines."

Contra: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Contra: "lost connection"

Pro: "Seats more comfortable."
Contra: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Contra: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Pro: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Contra: "Difficulty getting to flight"

Contra: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Pro: "Nothing stood out compared to other airlines"

Pro: "smooth flight, friendly crew"

Pro: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Contra: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Contra: "They cancel the flight without letting me know!"

Contra: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Pro: "Not much"
Contra: "Lateness and virtually no food at lunchtime"

Contra: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Pro: "Everything. Keep up the good work."

Pro: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Contra: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Pro: "The crew was very very nice and flight was very quick."
Contra: "No entertainment at all, music nor tv :/"

Pro: "The plane crew was really nice always there for my needs."
Contra: "The seats were uncortable my chair was very wobbly."

Pro: "arrived early"

Pro: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Contra: "No tv, maps or entertainment at all."

Contra: "Nothing to dislike"

Pro: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Contra: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Pro: "The venue was overall ok"

Pro: "Leg room, kind staff in the airplane"
Contra: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Contra: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Pro: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Contra: "nothing, it was a great flight from beginning to end"

Pro: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Contra: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Pro: "Great flight! Excellent service! Excellent food and beverages! Would definitely do it again and recommend it to anyone."

Pro: "Short flight and the crew was attentive and pleasant."
Contra: "Loading of the bus to the terminal was slow only 1 bus was available."

Pro: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Contra: "nothing in particular"

Contra: "It was almost 2 hours delayed"

Contra: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Pro: "Easy online check-in and boarding pass access also linked to wallet."
Contra: "I was not aware of additional luggage charges when I booked my ticket. It would be helpful to have a warning about that and the fact that if you do not prepay online you are charged double. I also was not aware of the type of a ticket I booked, e.g. Economy light and what it meant for luggage fees."

Pro: "Everything"
Contra: "Nothing"

Contra: "They could not issue boarding pass for the all the segments of the travel. The agent had to talk to someone in order to even issue the boarding pass and even though the bags were checked in all the way to Pittsburgh boarding passes were not issued. I cannot blame the agent because Luftansa had issued the ticket for this Austrian Airline flight."

Pro: "The flight was on time and the crew were very friendly."

Pro: "Staff were polite"
Contra: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Contra: "Allow business passenger to use front bathroom."

Pro: "Boarding was efficient and the crew were nice."
Contra: "the seating is horrible. it was the tightest seating I've ever experienced."

Pro: "Perfect"
Contra: "Nothing. Flight was amazing"

Contra: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Flight was on time."
Contra: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Pro: "Almost everything, especially the crew."
Contra: "Don’t feel like anything should be better to be honest"

Pro: "The crew was informative"
Contra: "Inflight sandwiches"

Contra: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pro: "The crew was great. The soecial meal request was hadled well despite oversight."
Contra: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Pro: "Great crew, comfortable seating with enough leg room."
Contra: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Crew was helpful and food was very good"
Contra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Pro: "Nice staff and no delay"
Contra: "Instead of crisps maybe a bit of cheese or crackers"

Pro: "General flight journey"

Pro: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contra: "the headrest is hard. Apart from that- all was fine"

Contra: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "My seat at the window was great and the staff really friendly and courteous!"

Pro: "The crew was very nice"
Contra: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Contra: "Turn the lights on early making it hard to sleep"

Contra: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Pro: "Boarding agent extra effort to improve my seating!"
Contra: "Food amount less than expected."

Pro: "Landing"
Contra: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pro: "Employees were very friendly"
Contra: "The seats were very small"

Pro: "The service"
Contra: "The seats"

Pro: "Crew was excellent -kind nice and very attentive"
Contra: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pro: "Crew was great, very nice"
Contra: "Not enough legroom"

Pro: "Nice flight ...was comfortable travel ...good food.Thanks"
Contra: "No such things"

Pro: "Good entertainment options. Nice flight attendants"
Contra: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Pro: "I slept pretty much the whole time"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Sandwich was incredibly tasty (although not much filling)"
Contra: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Contra: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Pro: "Pleasant flight"

Pro: "Airlines issue"
Contra: "Profiling certain customers"

Contra: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contra: "Nothing to be honest . All positive."

Pro: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Contra: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Pro: "Easy Boarding"

Pro: "Wider seat than most business class"
Contra: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pro: "Catering is ok"
Contra: "Seats comfort really old school"

Contra: "Service"

Pro: "Food and staff were great"
Contra: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pro: "It was a short flight so it was O.K."
Contra: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Pro: "delayed"

Pro: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Contra: "Quite bummed that the flight didn't have wifi / USB):"

Contra: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Pro: "It was a decent train ride."
Contra: "Stating it’s a train from the beginning and not having to go from one train station to another."

Contra: "food"

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Pro: "The crew was excellent and surprisingly the seats were comfortable."
Contra: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Contra: "Our request for vegetarian meals got lost after a glight was cancelled."

Pro: "Crew was attentive. Timings were spot on."
Contra: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Pro: "Good crew, as usual with Air France."
Contra: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Pro: "The cue lines per zone are a brilliant idea!"

Contra: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Contra: "WiFi"

Pro: "Flight was delayed 4 hours with no explanation"
Contra: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Pro: "On time, staff was nice."
Contra: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Contra: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Pro: "Nothing"
Contra: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Contra: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Pro: "Great service and food."
Contra: "Tv screen is resolution is to low. Hard to see details."

Pro: "On time."
Contra: "Did not seat together passengers, although booked and checked in at the same time."

Pro: "The food was okay and the staff were friendly."
Contra: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Contra: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Pro: "nice drink selection on board flights"
Contra: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Pro: "Nothing"
Contra: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Pro: "Ok"
Contra: "Nothing"

Contra: "I don’t know why they keep making boarding with stairs and bus."

Pro: "I liked the crew, they were professional and tried their best"
Contra: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pro: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contra: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Pro: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pro: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Pro: "Staff was nice"
Contra: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Pro: "Smoothness of flight and service"
Contra: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Pro: "Punctual, great food in Premium Economy, friendly crew."
Contra: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Pro: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Contra: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Pro: "nothing"
Contra: "very old planes we waited 1 hour to drop our bags as their belt had an issue we had to pay extra 70 pounds to reserve a baby cot on the plane"

Pro: "Crew was nice and responsive"
Contra: "The overall experience is regular at best"

Pro: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contra: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"

Pro: "No delays, service with a smile"
Contra: "Nothing to report."

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Contra: "Freezing"

Pro: "Great food, pleasant crew."
Contra: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."

Pro: "Lovely crew, clean toilets"
Contra: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."

Pro: "Standard stuff"

Pro: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Contra: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Pro: "Punctuallity"
Contra: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Pro: "Movie selection was awesome! Food was good too."
Contra: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Pro: "I like service of AF"

Pro: "The crew"
Contra: "Not enough room for legs. Small amounts of food. No entertainment."

Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"

Pro: "Although plane was full staff moved us through quickly"

Pro: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."