Quality of food and urgency to diabetic passengers need to be taken care of seriously
It’s good, thanks for all team members
Right now everything good
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "The crew was amazing. very helpful and great services."
Contra: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."
Pro: "Very pleasant and comfortable flight with QA."
Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Pro: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Contra: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Contra: "As with all economy seating...it is cramped"
Pro: "Crew was friendly."
Pro: "Nothing amazing. Everything was okay and average."
Contra: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."
Pro: "Great crew, aircraft etc"
Contra: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."
Pro: "No delays"
Contra: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Pro: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Contra: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Pro: "Good service and a modern airplane"
Contra: "The check in at JFK, too chaotic"
Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"
Contra: "Took long time to provide food & water."
Pro: "The friendly and helpful service."
Contra: "There was a long line by my seat to use the restrooms."
Pro: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Contra: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Pro: "Food , good accommodation, friendly treat!"
Contra: "No thing really!"
Pro: "Food and flight attendants were excellent in Business Class"
Contra: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Pro: "Good movie selection, very friendly crew"
Pro: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."
Pro: "New Dreamliner"
Contra: "No European movies in English at all, very disappointing for someone who is not into latest Hollywood ( silly) movies and doesn’t want to watch Bollywood or Chinese ones(( The “ dinner” food was barely edible, both from Singapore to Doha and from Copenhagen to Doha."
Pro: "Very impressed with the service. Very friendly staff"
Contra: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Pro: "The food and the crew were excellent. Highly recommend the chicken massals"
Contra: "The seats in economy class were a little too close for comfort"
Pro: "Went out of their way to be helpful"
Contra: "Wrost app I don’t advise any one use it cause"
Pro: "Very comfortable flight and crew"
Contra: "The plain was very old."
Contra: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pro: "A new Dreamliner. Nice! Very good service. Gate personnel were very accommodating. Nice smooth flight. Doha airport was nice and mostly empty. Mediocre selection of restaurants."
Pro: "just enough time in Doha between flights. Not too long not too short!"
Contra: "Asian vegetarian food can be of better quality."
Contra: "While stay in Doha the did not give any food vochcher for 21 hours what they think no body eat in 21 hours I go to counter they refused next time I will not travel"
Contra: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."
Pro: "Crew were extremely helpful and kind. Very responsible and polite."
Contra: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."
Pro: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Contra: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Pro: "I liked the open space not fully booked flight. Nice leg room and lots of choices of shows to watch"
Contra: "Not quite enough space if I were sitting alone. Men pee on toilet seats"
Contra: "Poor choice of inflight movies"
Pro: "Checkin was really quick, needed to have some facilities for the passengers who have more than 8hrs layover."
Contra: "The crew was not efficient or always looking for shortcut. The specific person assigned never recommended or gave any information about the amenities available rather was waiting to be asked uneasily and was not polite at all. Need to be trained more effectively for such a 5 star airlines."
Pro: "Nt bad"
Contra: "Attendants were skiving at the back"
Pro: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Contra: "Nothing as such"
Pro: "I was able to sit with my family - Our original seats were not together"
Contra: "Food choice"
Pro: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Contra: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Pro: "Liked the raw vegetarian meal as it was perfectly plain. Attendants also very solicitous and went up and down several times with water after the meal."
Contra: "Seats are small and huge line for the toilet, but that is the nature of the plane and not Qatar's problem. Boarding was only good because passengers did not cooperate adn stood up when they were asked repeatedly not to."
Pro: "Everything is fine and have a wonderful time"
Pro: "The crew on the flight was excellent. They'll bring you pretty much anything reasonable you ask for. In flight entertainment options were many. I don't eat a lot of airline food, but the meals exceeded my expectations."
Contra: "I am quite tall (6'5"/1.92m), the in flight comfort was brutal. It'll take my knees a week or two to forget the constant jamming from the seat in front of me. Otherwise, on boarding was well organized, but very slow. Sound quality on provided headphones was very poor."
Fly Dubai really need to communicate better with the customers when there is a problem.
Pro: "Nothing to be specific"
Contra: "Things need to be improved 1. Boarding 2. Flight delayed for 40mins 3. Seat comfort is not good"
Contra: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
Pro: "It flew and landed fine"
Contra: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
Pro: "Crew was great!"
Contra: "Seat comfort was awful. No seat pocket to put even a small bottle of water or a few personal items."
Pro: "Airport pass"
Contra: "Bo Entertainment at all. Seats are inconvenient. Food is horrible. Tea or coffee is charging separately. Therefore everybody brings food to the plane and eating different food. The whole plane smells like you are in the kitchen. Newer will use this flight."
Pro: "There was nothing to like in this flight. Terrible experience!!!"
Contra: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Pro: "All good"
Contra: "No water service Thats all"
Pro: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pro: "Not much."
Contra: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Pro: "Nothing much. Flight was delayed and no apology was given."
Contra: "The food situation was weird. Only some passengers were given food. Also I didn't see any selection of movies."
Pro: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pro: "I like the service.People are very helpful in the airport"
Pro: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
Contra: "Use the logo for partners in the booking page"
Pro: "Flight was smooth"
Contra: "Behave of cabin crew. They are very biased and racist"
Contra: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Pro: "We did not crash."
Contra: "Seats, no leg room. Everything cost money, from a bottle of water to the entertainment."
Pro: "Everything but"
Contra: "Nothing except comfortable pillow to rest your neck is needed"
Contra: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
Pro: "There on time"
Contra: "Small space seats. Charge for everything even water sat on bus on tramas for half hour before boarding. Not good for 6 hr flight."
Pro: "crew outfits"
Contra: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pro: "the crew outfits"
Contra: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Contra: "This is not exactly a low cost airline because FlyDubai charges egular prices for BEG-DXB flights, therfore, passagers should be offered a complimentary drink and food on a 5 hours flight for the price we paid."
Contra: "The price and the service"
Pro: "Nothing. Zero."
Contra: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pro: "The only thing negative on my trip is flydubai terminal"
Pro: "everything went fine"
Contra: "food should be included"
Contra: "The tv didn’t work and the seats were not comfortable at all."
Pro: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Pro: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Pro: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
Contra: "لا شي"
Contra: "No food or entertainment."
Contra: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
Pro: "Nice FZ team fast and responsive"
Contra: "Not organized crowd and FZ team not capable to organize the change of seats"
Contra: "The staff was extremely rude and held up the boarding of the flight by shuffling passengers around for an extended period of time. check in for the flight took over two hours and there were less than 15 people ahead of me. Won't ever fly with flydubai again."
Contra: "The best service"
Pro: "On Time Arrival although we experienced a late departure"
Contra: "Passive agressive crew Entertainment system did not work and the screens do not turn off which made sleep impossible and the glare was a great discomfort when the lights dimmed."
Pro: "I got to my destination safely and on time"
Contra: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
Contra: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
Pro: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
Contra: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pro: "Flight left exactly on time."
Contra: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Contra: "Delayed for nearly 4 hours, no reason given, no staff visible to talk to, nothing offered to us."
Contra: "Over three hours delay with no information"
Pro: "The only thing I liked about this airline was the flight they had available the day I needed it, and the price was reasonable. But the flight was oversold, so I wasnt able to take it anyways."
Contra: "Fly Dubai check in at Dubai Airport is run by non-employees. My wife and I waited 1.5 hours in line. The staff helps other customers who are late for their flight cut in front of the line, and therefore make everyone else late for their flight. We finally arrive to the front and are told our flight has been oversold, and that it is full. We asked to be put on another flight and they said the next ones leave tomorrow. We were told we had to go wait in another line to arrange a flight or refund. We waited in that line for almost 1 hour, and the employee gave us an email address written on a post it note, and said if we wanted a refund to email them. Just an awful airline. Some other passengers wanted the flight the next day and Fly Dubai offered them a hotel for the night but said the hotel is full. The airline has an awful check in system, awful customer service, and has yet to offer us a refund, or even reply to the email we sent them six days ago. Regardless of their ticket price I will never fly with this airline ever again."
Contra: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."
Contra: "The plane looked old and dirty. Windows were really oily so I couldn't put my head down."
Pro: "I didn't like anythinkk"
Contra: "You add one more stop to my flight and lost my bag instead to have vacation I am wasting the time to find the luggage"
Pro: "I felt comfortable and content"