It is as good as can be. food could be a little better.
Pro: "Crew amazing. Seats had enough legroom. Good was second to none"
Pro: "Yes comfortable flight"
Contra: "Toilets to be checked for cleanliness more frequently."
Pro: "Crew was good, flight was on time."
Contra: "They could have given the amenities, which I think they forgot"
Pro: "The food was nice."
Contra: "Emirates should consider stop selling the seat that is just located next to the laboratory. It’s simoly too close to the facility and I could not get good rest at all not to mention about the strange smell."
Pro: "Upgraded to first class!"
Pro: "The staff were very attentive and polite at all times!"
Pro: "comfortable seats and entertainment system"
Contra: "the food wasn't so good and I expected more from an Emirates flight"
Pro: "Overall a decent flight."
Contra: "Didn’t like the boarding experience. You have somebody look at the boarding pass but then they sent us to a waiting area. The waiting/boarding area didn’t have space to make nice lines fir boarding so it was pretty haphazardly organized. You really can do better."
Pro: "All was fine"
Contra: "Co passenger is rude or showed attitude"
Pro: "Good flight and on time."
Pro: "Boarding was good"
Contra: "Peanuts !! Ban them please"
Contra: "No lounge. No notification that the lounge is closed. No compensation in a lounge replacement form just a shitty $40 voucher"
Pro: "Smooth flight"
Contra: "The food"
Pro: "Smooth flight"
Contra: "The food"
Pro: "The service, food and flight entertainment was great."
Pro: "Movie choice"
Contra: "Noise, attitude, boardinv"
Pro: "Delayed by 3 hours!!"
Pro: "Food, Legspace and services"
Contra: "Crew wasnt tht helpful"
Contra: "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"
Pro: "I love the positive and can-do attitude of your crew"
Contra: "A 4 year old banging on the back of my seat"
Pro: "I liked the service provided by the second steward because he was concerned about my wellbeing and brought me a veggie option. The entertainment was good."
Contra: "I was given a seat between 2 men and it was most uncomfortable. I am not sure why seating is not done more sensitively for passengers. I requested an aisle seat but never got one. Also, there were no vegetarian options for those who didn't book a special meal in advance. I am a star alliance member with Qatar and love their service. I didn't think Emirates would be below that standard because I have heard a lot about the airline and decided to fly them for a change. I was told that if there was any vegetarian option left behind I would get one but the steward didn't even have the decency to come back to tell me there wasn't any left. For the breakfast the steward was much nicer and was able to provide me with a vegetarian option."
Contra: "The seat was broken and wouldn't recline. Very uncomfortable 8+ hours"
Pro: "service cleanliness of washrooms Food seating availability"
Contra: "I have no space for my legs ..i have 1.97 cm ..other things are excellent"
Pro: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."
Pro: "The Airbus was quiet and comfortable."
Contra: "Layovers in Dubai can often be pretty hefty. Why print a menu? It's a waste of money and paper."
Pro: "Emirates gets credit for reasonable legroom in economy class and excellent entertainment choices."
Contra: "Airbus A380 is a huge airplane. So many passengers creates limitations."
Pro: "The attention to my two nine year old kids. They enjoyed the flight."
Contra: "The washrooms are to few for the people on the flight. We were always queuing as the toilets were always occupied"
Pro: "Attentive flight crew and spacious interior"
Contra: "Food food and food"
Pro: "flight on time.. no delays. Very courteous."
Contra: "nothing to unlike"
Contra: "Not very enjoyable especially your cabin crew was not courteous"
Contra: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"
Contra: "Seat assignment and boarding process"
Pro: "Nice flight"
Pro: "Friendly crew, excellent entertainment"
Pro: "Everything is perfect."
Contra: "The flight was canceled and the staff had no idea how to rebook."
Pro: "The comfort of flight and the service ."
Pro: "Efficiency and friendly crew"
Contra: "Food and the seats were not cleaned properly as well as well as the safety instruction booklets were dirty."
Pro: "not so many people in my flight, the crew were so nice and very helpful."
Contra: "first meal was bad,I requested low fat meal and they gave me the beef something which was meh!"
Pro: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Contra: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Contra: "Had some problems with the touch screen entertainment system which meant I was somewhat limited in the program's I could view. Other passengers seemed to have a similar problem. Did not speak to crew member as i did not realize at the time that others had a problem. Thought it was just an issue for me."
Pro: "The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents."
Pro: "I like the food"
Contra: "I don't like the rule of luggage"
Contra: "Dirty planes, horrible attitude of cabin crew and bad food. They also forgot to serve me my special meal and then in the end just gave me some junk since they didn't have the special dietary meal on board."
Better food than the flight departing from Washington. Obviously a different catering company! Need to fire the one in DC! Crew on this flight was friendlier and better service tok
My 12 hour flight had 2 flight attendants for whole back section. I asked for tomato juice and it came after 40 mins, after he completed serving whole section. They gave about 1L of water in 12 hours. Even if asked more- they give half a cup. Food was excellent, headrest of the seats where excellent.
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Contra: "Crew on flight back to philly not as helpful"
Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Contra: "I bought my seat assignment in advance, and they did not give me this seat on the plane. Before boarding, I asked at the gate if my new seat was a window--which is what I paid for--and they confirmed yes, my new seat was a window. Turns out, it was not, it was a middle seat. I asked a flight attendant to relocate me to a window seat, which she kindly did, however this seat was quite uncomfortable as I was seated next to a large gentleman who probably should have been required to purchase two seats. Overall, there were two issues with Qatar Airways during this trip: they did not give me the seat I had requested and paid for, and then lied when I asked if my new seat was a window."
Pro: "Amazing staff"
Contra: "Uncomfortable seats and poor entertainment systems"
Pro: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Contra: "Same advertisements before each movie could play were annoying to me."
Pro: "Qatar Airways is the best first class airline in the world hands down"
Contra: "Nothing they do a great job!!!"
Contra: "Delayed by 1 hout"
Pro: "Great service & very comfortable lie flat business class seat for this red eye flight."
Pro: "Crew were so good"
Contra: "Everything is good"
Pro: "Was the crew amazing and nice"
Contra: "Our flight was delayed from Hyderabad to Doha and they did not allow us to board the flight as connecting flight from Doha to Dallas would have been left. They did not have seats for next day , the earliest we could go was 2 days later. They did not apologize or compensate for delay."
Pro: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Contra: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Pro: "The crew was very friendly throughout the 7-hour flight."
Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"
Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Contra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pro: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Contra: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."
Pro: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Contra: "We did leave a little late but it was out of the control of the pilots and flights attendants."
Pro: "Nothing was spectacular."
Contra: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Pro: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Contra: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."
Pro: "Food crew and entertainment were all good thanks"
Contra: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Pro: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Pro: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Pro: "Plane was excellent"
Contra: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Pro: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Contra: "More shower stalls in the business class lounge."
Contra: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Pro: "Foods, crew are accomodating and all sevice facility are very good"
Contra: "Just update the movies regularly"
Pro: "Everything was great"
Contra: "Everything qas great"
Pro: "great staff"
Contra: "Some of the head phone are not working at all...."
Pro: "Stewards were great"
Contra: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Contra: "Few selection of food."
Pro: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Contra: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Pro: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Contra: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."
Pro: "Business Class is wonderful"
Contra: "The entertainment did not include any music (classical or otherwise)."
Pro: "The flight attendants was nicer on this flight then the US to Doha flight"
Contra: "Seats were not comfortable"
Pro: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Contra: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Pro: "Helpful staffs and great stewardess!"
Contra: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"
Pro: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Contra: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."
Pro: "Service and crue was good"
Pro: "Flawless boarding, service, food."
Contra: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Pro: "Crew were nice as always and the toilets were clean."
Contra: "Movie selection wasn't that great and food was disappointing. My meal was cold and unappetizing. Vegetarian food can be delicious and vegetarian meals used to be good in QA. I've noticed it declining in quality over the past year. Bread is always cold and hard and vegetables are sometimes tasteless. I also never get good dessert :( luckily, the cabin crew giving out food still had some other food I could eat so I just gave back my special meal which was cold and unappetizing."
Pro: "Economy treated like first class!"
Pro: "Like the friendly Crew ..."
Pro: "Boarding experience was very good. Crew were attentive for the most part."
Contra: "I get the whole more leg room argument, but sitting on a piece of plastic with almost no padding for 14 hours is nothing but torture! Food was average at best."
Pro: "Newer aircraft, good crew"
Contra: "Food was average. Poor movie selection"
It was a pleasure to travel with Turkish Airlines. Excellent food, entertainment, and staff, not to mention the little pouches with basic necessities for the flight and the safety bags. It really gives you the feeling that this company cares for the comfort and safety of their clients.
Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."
Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."
Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"
Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"
Contra: "Dismal customer service"
Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"
Contra: "The booking experience was exceptionally bad. Never again through you."
Pro: "Better than all others at this time."
Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."
Pro: "We did not like anything about the flight."
Contra: "We did not like anything about the trip to Houston from Istanbul. To sart with, we were told by Turkish Airline staff to go to the gate more than 1 hour EARLIER than the flight to Houston. Once we arrived at the gate, we were told "I cannot help you with anything about your flight. That is another department" and we to wait our turn and wait for someone to take us down the jetway. We waited for 75 minutes (1.25 hours) until after EVERY OTHER PASSENGER was on board. The flight attendant was unresponsive to us, talked down to my husband and me in a way that was insulting, rude, demeaning and very nasty. When another passenger complained that he did not get the seat that the attendant just changed for him, FOUR flight attendants helped him - one person got on the phone with someone (I don't know who), another went down to his seat to see where he was sitting. Yet another came and tried to explain why they couldn't help and finally a fourth tried to speak with another attendant on board. Whether or not his problem was solved, I don't know, but this was in the middle of our conversation (with only one attendant, I will add), and so his attention was taken away from us and put on him. Our seats were changed from seats closest to the bathroom to the middle of the plane. My husband cannot walk so 14 rows walking was not possible. I will say that finally, it took three volunteers who offered their seats to us to sit near the much needed bathroom. Regarding being seated near the bathrooms, when we asked for an aisle chair (that they told us they had on board) we were told to "stand there. we will get one in around 10 minutes). And, the wheelchair was sent all the way to the BAGGAGE CLAIM and NOT GATE CHECKED, when we arrived in Houston, we can clearly see the frame is bent, the wheels are out of alignment and the brake is also bent out of shape. The wheelchair is a custom made chair just for my husband. We will be sending Turkish Airlines the bill for a new chair if it cannot be repaired. I hope you can see to address these problems. I am not hopeful it is not normally like this for Jews who wear their head coverings. We would welcome a further conversation about our experience in hopes that others do not have the same one we did. Vivian and Henry Blum"
Pro: "This flight was not available"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."
Pro: "On-time departure. very polite and friendly staff and we got there fast!"
Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."
Pro: "The Lounge at Istanbul airport is fantastic"
Contra: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Contra: "The flight arrived late and Tipton Long to depart."
Pro: "The service in the flight was good."
Contra: "There was a delay of one hour at the transit ."
Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"
Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"
Pro: "Boarding , cabin crew , updated entertainment facilities and Ford's served are excellent."
Contra: "Space between seats is not appropriate for comfortable travel."
Pro: "Quick flight with breakfast"
Contra: "Boarding process was a little bit chaotic"
Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."
Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."
Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."
Contra: "leaving late"
Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."
Contra: "Nothing :D"
Pro: "The food was amazing."
Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."
Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."
Contra: "less seat space"
Pro: "Turkish Airlines still my pick for long haul flights. Stand outs are the meals followed by attentive crew. IFE also very extensive"
Pro: "The service and entertainment!"
Pro: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Contra: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
Pro: "The crew, landing before scheduled, wonderful, delicious food. Good pillow and linens."
Pro: "The food and the boarding was fast."
Contra: "Everything was great."
Pro: "It was nice to receive a meal on such a short flight."
Pro: "I love the touchdown, of the smoothest ive experienced. It was a long journey but a comfy one. Great job turkish airlines."
Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
Contra: "Thessaloniki airport needs an upgrade badly"
Pro: "Comfort, good quality meal, on time"
Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."
Contra: "Baggage handling was rough. Dented one new bag and broke the buckle on another."
Pro: "Entertainment at the seat was very satisfactory."
Contra: "Boarding was really "orientalic". Small place, lot of people, long Q, long waiting time."