Găsește zboruri ieftine de la Bucureşti către Illinois

Pro: "We really enjoyed this airline"

Pro: "comfortable seats. Crew was friendly. Food was good."
Contra: "cannot think of any. I am Qatar airways fan"

Pro: "The crew was v good"
Contra: "The seats and boarding staff"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "To long lay over"
Contra: "Direct flight from South Africa to USA"

Pro: "Crew was wonderful. Entertainment very good."

Pro: "Stuff are so excellent clean plane good food"

Pro: "Crew was nice, attentive and very helpful"
Contra: "More leg room"

Pro: "Amazing experience. Pinnacle of customer service"

Pro: "crew were amazing."

Pro: "The Service is always great, entertainment system is great and the food is even good."
Contra: "I liked everything!"

Pro: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Contra: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."

Pro: "Good staff and service"

Pro: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Contra: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."

Contra: "the returning flight from Doha to Chicago was absolutely old and small."

Pro: "The Crew The Food"
Contra: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."

Pro: "Everything was great"
Contra: "Everything qas great"

Pro: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"

Pro: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pro: "Friendliness of staff. Cleanliness"

Pro: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."

Pro: "Crew welcomes"
Contra: "Bad takeoff and landing"

Contra: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"

Contra: "Dirty old plane"

Pro: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"

Contra: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."

Pro: "Soft blankets, seats were okay, crew was wonderful."
Contra: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."

Pro: "Timely response on the phone."
Contra: "Timely response on the phone."

Contra: "Crew members were not concerned. Service was not proper and on time."

Pro: "Seats are comfortable with sufficient leg space and overall ambience of the cabin."
Contra: "I pre ordered Hindu meal. The meal selection by the airline was same from Karachi-Doha and Doha-Chicago. There was no choice of menu in the meal on such a long flight. Moreover taste of offered food was not satisfactory."

Pro: "Nothing at all"
Contra: "Everything"

Pro: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Contra: "Nothing . everything was fine."

Pro: "The seats recline far enough tonsleep good Good movie selection Good tv selection although more episodes would be nice"

Pro: "TImings"
Contra: "Price"

Contra: "No WiFi"

Pro: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Contra: "I had a little trouble with the dvd monitor."

Pro: "Good staff and service."
Contra: "Too long a flight and require more leg room and reclining seats to be more comfortable."

Contra: "The customer service of your company is the worst."

Pro: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Contra: "Would prefer more options on they entertainment menu."

Pro: "Everything was quite nice. The TV screens were working for all the seats! Though I did not give my meal preference earlier, they still accommodated my request. Doha airport is quite nice and modern. Crew was helpful."
Contra: "I wish Quatar had a direct flight between Chicago and Indian cities such as Delhi and Mumbai. I can understand that Doha is their hub, but such a flights would be really good for me as I always want to reduce my layovers. (I noticed that most travelers in my Delhi to Doha and Doha to Chicago flights were Indians, hence my request makes sense.)"

Pro: "Entertainment"
Contra: "Flight to Doha was great! Enthused crew and Ey also kept ensuring bathrooms were clean. On way from Doha to Chicago it was disgusting"

Pro: "Leg room. Free booze. Personalized attention"
Contra: "The thought of flying American carriers afterwards"

Pro: "Plane wasn't full, which was nice."
Contra: "Boarding was a mess. Starting the pre-boarding process into an area without a restroom was horrible. Not allowing us to bring a water bottle on a 14-hour flight was cruel. Movie selection could be better. Additionally, it seems like the Qatar airport is becoming more like a US airport. Agents were barking orders and the pre-boarding process was slow. It was not a good start to the flight."

Pro: "Please see above"
Contra: "Please see above"

Pro: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Contra: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."

Contra: "Not much of space in aircraft"

Pro: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Contra: "The food and the Duty Free shopping selection could improve a little bit."

Pro: "All"
Contra: "Connection"

Pro: "The crew and food were excellent! Great pilot also."
Contra: "Seats were too small and not very much cushion for your bottom, especially for a 15 hour flight. Also 3 out of my 4 flights with Qatar were delayed 20-45 minutes after everyone was boarded on the flight. Person in front of me 2 of 4 flights had their seat reclined which gave me no room what so ever. It made eating and watching tv uncomfortable."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "Not much really"
Contra: "Boarding, food, seat comfort. Essentially everything"

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "Great service"

Pro: "Food portions and selections were great. We got slippers and eye masks for a ten hour red eye flight."
Contra: "Prices have gone up"

Contra: "Free wifi"

Pro: "I did not like anything from this trip. I just learned my lesson not to travel with turkish airlines ever again."
Contra: "flight was canceled from previous flight so we had to overnight in istambul and the whole situation was handled very poorly nobody took the time to explain to me what to do and mind this I was traveling with three year old and I found myself crying at midnight at the airport not knowing what to do."

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Contra: "Turkish Airline lost one of my checked in bag! Never found it!"

Pro: "Organized overall"
Contra: "Cabin way too cold"

Pro: "Better than all others at this time."

Pro: "everything"
Contra: "i liked everything"

Contra: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."

Pro: "Pilot was operating nicely, temperature was acceptable,"
Contra: "Cabin crews should pay more attention to elder people,"

Pro: "Price"
Contra: "I had a 22 hour layover. On the website, Turkish Airlines advertises they cover hotel rooms for anyone with a layover exceeding 15 hours. However, it's impossible to get a e-visa to allow Americans to leave the airport to take advantage of this. There is one hotel inside the airport, however it's extremely expensive and booked well in advance. While the service was decent on the plane, inside the airport the TA employee's were very rude and not at all helpful. So be prepared to spend the night on the floor or an uncomfortable bench. Won't fly on this airline ever again."

Contra: "Security lines for US departure way too long. Turkish Airline needs more people to speed up process."

Pro: "Everything was great."

Pro: "Food, no delays, entertainment, price"
Contra: "No leg room on the plain, the crew is ok, but not very friendly. Not flexible with kids menu (requested kids menu, but crew was not notified and was not able to provide any), not very clean inside the plane (tables were dirty and there was hair in the window)"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great entertainment, crew, food, and organization. This was my first flight on Turkish Airlines and I would definitely fly this airline again."
Contra: "Clearing security was a nightmare. So many layers and lines to stay in, and the area wasn't air conditioned. Unfortunately, a handful of the passengers got "ripe" before the 10 hour flight to Chicago. Ugh."

Pro: "bad !!!"
Contra: "All !!"

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "The up to date and *free movie options"

Contra: "Previous flight cancelled due to weather conditions, and despite calling and having a lot of flexibility with time, we were unable to reschedule without massive charges. Our refund was quite low, and we will rebook on another airline. This, despite being a TK gold card member."

Pro: "Movies"

Pro: "food"
Contra: "leaving late"

Pro: "Excellent!"

Pro: "I would love to fly with them again"

Pro: "am very satisfaction with my flight, Food was excellent .also the service to.I am so happy I chose kayak"

Contra: "I could not figure out how to get a vegetarian meal."

Pro: "as above"
Contra: "as above"

Pro: "Everything"
Contra: "Nothing :D"

Contra: "I stayed in Istanbul Airport for 16 hours with no hotel or even a meal."

Pro: "I didnt receive my baggage."

Pro: "The food was amazing."

Pro: "This is a government run airline with very poor customer service. I flew 6 flights in December, 2016 in business class - out of which 5 flights were late. There was no help at the transfer desk in Istanbul to get onto another flight as my connecting flight was missed because the original outbound flight was late. The customer service staff both at the lounge and the transfer desk were inept and rude and did not want to help. I shudder to think how economy passengers are treated."
Contra: "1) No organized boarding process - there is a general melee at the boarding gate with a lot of shoving and pushing. 2) Customer service staff are rude, incompetent and unhelpful 3) No recognition that customers are to be served 4) Food selection in business class was mediocre and poor 5) Old aircraft - on flight from Istanbul to London, business class was 3 abreast with the middle seat being used as a tray table. 6) Sleeper class is mediocre - seat width is poor and one cannot even turn on the side"

Pro: "Excellent serice by airline crew nice food l like Tayip erdogan .end l like Turkiye and llike Turkish arlanes, Sincerely your Customer Cabir Senalan"

Pro: "The service and entertainment!"

Pro: "Lending was excellent"

Contra: "2 hour departure delay."

Pro: "Food"
Contra: "Boarding and airplane age."

Contra: "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"

Contra: "Crew seemed harried, and even ignored me at times."

Pro: "The flights attending."
Contra: "The waiting time for next flight."

Contra: "My seat was terribly uncomfortable. The airplane temprature was really low that it made me so sick. I had a missing luggage where i did not hear any updates from Turkish Airlines for 5 days. I ALWAYS fly Turkish Airline internationally when going to Turkey. But after my last experience, i am not so sure"

Pro: "Everything operated fairly smoothly on the flight. Service was very good."
Contra: "Boarding was haphazard, no use of group numbers. They ran out of one selection for dinner less than halfway through the plane. My entertainment screen froze about 2 hours into the 9 hour flight and they couldn't/didn't reset it though I asked several times, so I read a book instead. I will say this was the exception flight out of the other 3 I have had with Turkish. On those, I encountered no issues."

Pro: "Best long distance airline I have flown to date."

Pro: "Clean, efficient."
Contra: "Inexplicably, food choices ran out and the crew were basically like tough luck...no explanation, aporigins or anything. My fiance who didn't eat meat was left eating bread and crackers."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "The flight from EWR to MSP was extremely quiet. No loud engine noises."
Contra: "We were vert disappointed at the Newark Airport - the Delta Club was closed and there had been no notification prior to arriving at the airport. I certainly missed that early morning coffee."

Pro: "Easy"
Contra: "Wifi"

Pro: "Boarding process need to be improved. Seat assignment is horrible"

Pro: "Comfort+ seats are affordable and give me the leg room I need as a 6'3" adult."
Contra: "Seems like Delta provided free upgrades to families with small children in Comfort+. This impacts the flight comfort for us paying customers. Recommend readdressing this policy and not placing small crying children in Comfort+ for free."

Pro: "The boarding was great and moved very well. The crew super friendly and helpful."
Contra: "More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not."

Contra: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."

Pro: "No"
Contra: "The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room ."

Pro: "Plane seemed well maintained and newer. Crew seemed friendly."

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Contra: "Flight left on time and arrived 30 minutes early! Great crew. No complaints here!"

Pro: "Nothing exceptional stands out"
Contra: "Flight was not on time"

Contra: "Terrible"

Pro: "My seat didn't recline"

Pro: "Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth."
Contra: "Seats are cramped in coach. Fact of life for all carriers."

Pro: "Boarding was fast"
Contra: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."

Pro: "The two stewardesses were awesome helping me to reschedule possible connecting flight due to leaving mdt 2 hours late"
Contra: "The gate agents were extremely slow causing the flight to pull from the gate 28 minutes late. The capitan of the plane needs a course on how to be polite to an upset customer"

Pro: "Getting offered a stipend to change flights - getting my preferred rental car"
Contra: "A direct flight"

Pro: "see above"

Pro: "Good crew."
Contra: "Very tight spaces. No tv."

Pro: "The staff were spot on excellent"

Pro: "Service on tme"
Contra: "Small plan"

Pro: "Nothing cause it didn't happen"
Contra: "The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day."

Pro: "Nothing"
Contra: "Frontier canceled the flight. Delta delayed the flight that I rescheduled. One of the worst traveling experiences I have had in a long time. My day started at 3:30am. I’m just now going to my hotel at 12:40 am"

Pro: "Fantastic Pilots and a great flight attendant."

Pro: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Pro: "The crew was fantastic. Friendly, professional"
Contra: "The boarding process was cumbersome. The desk people were unfriendly, unhelpful. Could not give us a seat assignment until the very end of the boarding process. Not a very friendly experience. I felt very ripped off"

Contra: "Flight delayed 2 hrs"

Contra: "The vegan meal was not good"

Pro: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Contra: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."

Contra: "The leg room is ridiculously small."

Contra: "the inefficiency and extra steps required to travel. Quite lacking in smooth transition between flights, significantly below expectations relative to other airlines"

Contra: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."

Pro: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"

Contra: "Alhamdoulillah"

Contra: "My flight got delayed for twelve hours with no compensation for a hotel."

Pro: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Contra: "The layover in Mexico City was a bit long and the airport was not so great"

Pro: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Contra: "Seats are getting too crowded!"

Pro: "The crew was beyond friendly and courteous. Lots of leg room."
Contra: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."

Pro: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Contra: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."

Pro: "was comfortable to be able to sleep"
Contra: "delayed start"

Pro: "the flight was on time and the staff very helpful"

Pro: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Contra: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."

Pro: "I love the new snack choices! Way to go Delta for offering Kind bars now!! This is awesome."
Contra: "Tiny old plane, props blocked my window view, no entertainment system."

Pro: "Great gate crew. Cabin crew was nice, but busy. On time arrival."

Pro: "Kindness and politeness, on time lots of explaining"
Contra: "Beyond seat space all was perfect"

Pro: "The crew was friendly and accommodating, and service was good"
Contra: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."

Contra: "I purchased my tickets about 5 weeks before my trip and got to the airport 2 hrs prior. I recieved no seat assignment, just a boarding pass that said request seat. So I requested a seat. Then the people were rude and told me to come back, so I did about 45 min later and asked again, they were rude again and said come back later. The third time I got s seat assigned but again, they were very rude. Won't fly delta again."

Pro: "Friendly service. On-time."
Contra: "No tv's in airplane."

Pro: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Contra: "No suggestions."

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Staff were polite"
Contra: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Contra: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pro: "The crew was very kind"

Pro: "Klm's consistantly high standards in everything they do."
Contra: "Nothing"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Flight was on time."
Contra: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Contra: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Contra: "Boarding was crazy. Could not everyone in the gate area."

Contra: "I congratulate the KLM crew!"

Pro: "Slow service."
Contra: "Better communication!"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "It was all fine"
Contra: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pro: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Seating is tight. The crew was great !"
Contra: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pro: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contra: "Less legroom, storage space, bad food, few movie options."

Pro: "The service"
Contra: "The food."

Pro: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contra: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Contra: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pro: "Landing"
Contra: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pro: "Great service"

Pro: "Comfort was better than on the previous Dash-8. Food was OK."
Contra: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Pro: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contra: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pro: "Interior of the plane was clean. Smooth landing."
Contra: "Pilot did not avoid turbulence"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Arrived Early!"
Contra: "Left Late :-)"

Pro: "Cabin crew were very professional."
Contra: "Aircraft returned to gate due to fault and was delayed for 45 min."

Pro: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pro: "Booked extra room seat which gave me good room for seating"

Contra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Contra: "At some point the luggage was lost. here."

Pro: "Everything. A truly faultless experience!"
Contra: "Nothing"

Contra: "Dutch sub titels would be nice."

Pro: "Got to Amsterdam on time and everything was great including the staff"

Pro: "Good multi media access and content"

Pro: "Easy Boarding"

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contra: "Not much to comment on here."

Contra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pro: "staff was fine"
Contra: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Contra: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Pro: "The staff and crew"
Contra: "Nothing"

Pro: "Wonderful"

Pro: "leg room economy compared to KLM"
Contra: "full flight, no upgrade possible"

Contra: "I slept didn't have snack offered and no entertainment"

Pro: "Take off and landing"
Contra: "Layover time"

Pro: "Feel like reacist Company"
Contra: "I didnt like the treatment of the crew."

Contra: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Pro: "The crew was OK, but nothing special."
Contra: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Seats are comfortable on Business Class. Service is good"
Contra: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Contra: "Our request for vegetarian meals got lost after a glight was cancelled."

Contra: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Pro: "Great food and friendly crew."
Contra: "Seatback system was old and not very functional."

Pro: "The crew was very helpful in all respects."
Contra: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Pro: "Crew was nice."
Contra: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Pro: "Food and wine. Entertainment."
Contra: "Sat closer to water closet. Maybe more air freshener in there."

Pro: "Everything was great"
Contra: "N/A"

Pro: "Left on time. No turbulence."

Pro: "The crew was friendly and always came around with water."
Contra: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Pro: "The crew was efficient and friendly. The plane took off on time and landed on time."
Contra: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Pro: "Crew members"
Contra: "Up to 1 hour late and they leaved my baggage in Paris"

Contra: "shuttle from terminal to plane takes a long time. Flight left late"

Contra: "Not much legroom."

Pro: "Staff"
Contra: "We were 2h late"

Pro: "If the flight would have leave in time we would receive our luggage in time"

Pro: ". Budget airline with no legroom or extras"
Contra: "See above. Nothing specific to like."

Pro: "Comfortable, hospitality and wonderful service"

Pro: "Nice staff, very professional and helpful."

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "I liked the crew, they were professional and tried their best"
Contra: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pro: "Boarding for BUsiness class was fine. Seating was cramped."
Contra: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Pro: "Plus seat was good. On board crew was nice."
Contra: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Pro: "Nothing."
Contra: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Pro: "Courteous crew"

Contra: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Contra: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pro: "Hospitality of the flight attendants"
Contra: "Toilets could hv been cleaned more often"

Pro: "Priority boarding"
Contra: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Pro: "Great crew"
Contra: "Food could be a bit better. White bread is unhealthy."

Pro: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Contra: "TV was too slow."

Pro: "That it was a night flight"
Contra: "No airconditioning, no food choice, no space."

Contra: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Pro: "The flight attendant was very nice to me. TV was very good. space was enough ."
Contra: "We had to pay for wi fi."

Pro: "Not much"
Contra: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Pro: "Crew was great"
Contra: "Not enough food"

Pro: "Amazing service, seat and FOOD"
Contra: "Nothing"

Pro: "Efficient check-in."
Contra: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Contra: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Pro: "cookies were great"
Contra: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Pro: "The food, the facilities, the seat, everything."

Pro: "Kind, courteous, attentive crew. Smooth flight."

Pro: "It was a fine flight"
Contra: "no specific feedback"

Pro: "Croissants instead of pretzels was a nice change of snack"
Contra: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Pro: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Contra: "Airplane food is airplane food I guess."