Găsește zboruri ieftine de la Cincinnati către România

Pro: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Contra: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."

Pro: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Contra: "Honestly, this trip worked very fine. I do not have additional recommendations."

Pro: "The crew was very good. Seat was comfortable."
Contra: "Running water in the bathroom."

Pro: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Contra: "Boarding process"

Pro: "Business class is the best"

Pro: "Service & information"
Contra: "I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why"

Pro: "Crew was nice"
Contra: "Bassinet seats could be bigger for comfort with an infant."

Pro: "Crew was nice. Seat was broken for recliner."
Contra: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."

Pro: "Everything was great, as the flight wasn't full, so we could relax"

Pro: "Seat was very comfortable and the flight was on time."

Pro: "Crew was nice and attentive"
Contra: "More leg room"

Pro: "Cabin crew attentive, cabin quiet, seats comfortable, rest rooms clean."
Contra: "Hot food was luke warm, portions skimpy."

Pro: "crew amazing,"

Pro: "Attentive crew, good menu"
Contra: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"

Contra: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Pro: "Nice airplane, great crew."
Contra: "Beef stroganoff was terrible"

Contra: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"

Pro: "Crew was excellent."
Contra: "Food."

Pro: "Good food and good hospitality"

Contra: "I missed my flight from Nairobi to kisumu"

Pro: "Cabin crew service is excellent. Food is very nice. Safe travel."
Contra: "Little bit congested."

Pro: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pro: "Great hospitality"

Pro: "- Service - Food Quality"
Contra: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"

Pro: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Pro: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Contra: "Staff looks down at Brown skin"

Pro: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Contra: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Contra: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Contra: "Horrible customer service."

Pro: "Selection of alcohol."
Contra: "The selection of food."

Pro: "The crew was friendly and very attentive."
Contra: "The plan was very hot and made the experience less than desirable."

Pro: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Contra: "South Indian food may. Made available"

Pro: "all"

Pro: "Very nice arrangements, the seats were comfortable, the food was delicious, and the staff could not have been more hospitable. I would be delighted to fly with Qatar Airways again."

Contra: "Lack of internet access is not acceptable during long flights."

Pro: "Onboard crew"
Contra: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."

Contra: "15 hours flight no WiFi...!!!!!! Last minute flight time change was sent via email..!!!! Almost 1 hour delay after boarding..!!!"

Pro: "Over all it was a good experience"
Contra: "IEvery thing was fine."

Pro: "My family was happy with the service provided by Qatar airline."

Pro: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Contra: "Nothing"

Pro: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Contra: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"

Contra: "A little crowded but still great service."

Pro: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Pro: "Comfortable seats, clean plane and airport. Only reason for choosing Qatar airways was cheapest fare."
Contra: "Few crew members attitude and services are highly unprofessional. Everything at Doha airport is way more expansive than neighboring international airports. Food quantity and quality in flights is below average. Security at Doha airport are highly unprofessional and have no respect for passengers and their privacy."

Pro: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Contra: "I had a little trouble with the dvd monitor."

Pro: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."

Pro: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Contra: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Pro: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Contra: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."

Pro: "On Time good service"
Contra: "Serving alcohol on board"

Pro: "The sanitizing of the aircraft was beyond expectations. The personal wipes were a plus so we could clean the areas around our seats to our satisfaction. The individual snack bags are a great idea to minimize handling. The boarding rear to front should have been in place years ago and the deplaning was about normal front to rear with distancing."

Pro: "Being on time"
Contra: "Nothing you guys did great thankyou so much."

Contra: "On time"

Contra: "The boarding crew wasn’t friendly"

Contra: "Tv wasn't operating correctly"

Pro: "All was great!"

Contra: "Seats are too small"

Pro: "The flight itself was excellent. Friendly, helpful, kind — great attendants and crew."
Contra: "The flight was delayed 4 hours. We never found out why exactly. That was a little tough but staff was great"

Pro: "Nice helpful crew, plane was clean, arrived ahead of schedule"
Contra: "Nothing much"

Contra: "Late"

Contra: "The Entertainment display didn't work."

Pro: "Nothing three hours late I went to dc and then took the train"

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Contra: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."

Contra: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Pro: "Smooth flight"
Contra: "No drink/snack service because of shorter flight times."

Pro: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Contra: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."

Pro: "Crew was great, just not very much room."
Contra: "Larger seat room."

Pro: "Crew was very friendly. Food was excellent"

Pro: "The crew was fantastic."
Contra: "Seats, leg space, noise. The seats in coach were too close together and the entertainment system was slow and seemed outdated."

Pro: "Being that I needed to book last minute due to my other carrier only having one flight headed back to my destination, of which they weren't even sure if it would be taking off...Delta came through in a pinch. It was my first time flying with them but the ticket agent was helpful and attentive"
Contra: "N/A"

Pro: "Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee."
Contra: "Comfort"

Contra: "more leg room is needed"

Contra: "Seats were a little tight."

Pro: "Efficient and friendly"

Pro: "Not sure why this flight was delayed inbound. But it made the departure late by over 30 minutes."

Pro: "Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy."
Contra: "Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise."

Pro: "Quick flight"
Contra: "Flight attendant spoke like a robot. Could not understand her."

Pro: "Flight was safe, smooth & fast."

Contra: "Aiirlines always want to try and chargel extra money for everything. If you purchase tickets back in February and still can't sit with your significant other that's a problem to me."

Pro: "On time."

Pro: "The people was relaxed and the flight attendant was polite and professional.. everything was on time"
Contra: "Nothing at all great service"

Pro: "Roomier than a lot of airplanes."
Contra: "Bumpy ride. Nobody's fault."

Pro: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."

Pro: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Contra: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."

Pro: "Boarding was fine. And service was good."
Contra: "TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight."

Contra: "The attendants at the delta counter in the airport were very rude and told us we were nit elite member when in Lima and Mexico was at the contrary"

Contra: "Flight was late by almost 2 hours!!!"

Pro: "Flight was on time, boarded quickly and efficiently. Staff were nice enough but all business."

Pro: "Nice and attentive staff, smooth on and off."

Pro: "I fly non Rev so it's great to fly economy comfort for free"
Contra: "Seats were available so not a bad experience. Sometimes not knowing if I'll make the flight is unnerving. It's worth it however for the flight benefit I book directly through Delta so very curious how and why Kayak is requesting this survey"

Pro: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled."
Contra: "Everything was perfect. Nothing negative to report."

Contra: "I have never been to Billings, so I find it rather difficult to review this flight that I have never been on."

Contra: "had to check my carryon which got WET sitting outside to be loaded on the plane. It was a cloth bag."

Pro: "The crew chief"
Contra: "Water not to top; towel holder broken. 20 minutes for wheel chair to arrive"

Pro: "Service was great"
Contra: "Food wasn't great cookie!"

Pro: "Didn't nickel and dime us about snacks or entertainment. Warned us about turbulence, but it wasn't too bad, thanks to the pilot for doing his best to keep us on an even keel. Did not feel,squished in the "comfort" or Premium Economy seats. In the lowered expectations world of modern air travel, this was relatively OK, which means I recommend it and would fly with them again."

Contra: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Pro: "Flying to Portland was trouble free."
Contra: "No complaints here"

Pro: "It was great."

Pro: "Crew was great"
Contra: "Nothing"

Pro: "ON time Flight"
Contra: "Nothing"

Pro: "FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!"
Contra: "5 stars all around"

Contra: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."

Pro: "Seats were ok. Crew was friendly, attentive and communicative."
Contra: "Not much in terms of entertainment"

Contra: "all"

Pro: "Crew was great, plenty of food."
Contra: "The announcements ran a bit long toward the end of the flight. Quite a bit long"

Pro: "Crew was good, seats were good."
Contra: "Barely made connection because we were late landing."

Pro: "Can’t complain having a whole row for myself in such a long flight and amazing crew"

Pro: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contra: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Pro: "Flight crew was amazing. Food was good and there was plenty to make the time go by faster."

Pro: "Boarding"
Contra: "Entertainment wasn't adequate, not many choices. No ports for charging phones or computers."

Pro: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Contra: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."

Contra: "i was asked to pay to check in my luggage :("

Pro: "Snacks or water had to be purchased No in flight entertainment Crew not so nice"

Pro: "Good service"

Pro: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."
Contra: "Wet lease with Qatar airways. The flight was delayed by over an hour and when on board the children's menu ordered on line was not available."

Pro: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Contra: "always late"

Contra: "Some movies wouldn't run"

Pro: "The flight from London to BWI is convenient for people who live in PG County"
Contra: "The food and environment on the flight are boring"

Pro: "crew was nice and friendly food was good bit old aircraft so little bit less comfortable"
Contra: "Checked-in baggage got mishandled and haven't got any response from British airlines after 24 hrs of complain filed. and on top of it their website is not working can't update my contact details and also cant track status of my complain."

Pro: "Smooth & efficient"
Contra: "That you’ve to pay for everything including water"

Contra: "BA 884 and BA 885 (a 3 hours flight!) had no water , coffee and food at all !!! PLEASE HELP US !!!"

Contra: "Poor service from the customer service phone line. Pure waste of time. Couldn't help with simple questions about checking in...Sad"

Contra: "horrible seating"

Pro: "Good preboarding with wheelchair in JFK a little more hectic in Heathrow but very useful because it is a very long walk."
Contra: "System for communication at Heathrow about what to do when arriving and looking for a wheelchair."

Pro: "After having problems with not getting the seat I booked and paid for - not a lot! British airways trying to fool customers that they are a premium airline but run a budget airline service."
Contra: "Old plane, poor food, no snacks, poor and old entertainment system."

Contra: "The boarding process. It's a bit of a free for all."

Pro: "Great crew."

Contra: "Food cost was a surprise. No biggie, just glad I brought a snack"

Contra: "I ended up calling American Airlines and they changed my flight completely. I will never be using Kayak again as you made a stressful situation even more stressful. You don't care about your customers at all. If you did you would have a customer service here in America"

Pro: "- price - crew"
Contra: "- no USB - tiny screens - poor video quality - crappy food"

Pro: "Plane captain very informative"
Contra: "Airport ground staff very unhelpful"

Pro: "Service was great. The plane was big and confortable."

Pro: "The people were nice."

Pro: "Checking in online 24 hours prior to departure I received up-dates thrice regarding the delay of the flight which was very convenient. I had also learned about the protections that I enjoy as a passenger checking in online. The flight caught up in terms of timing as I had to catch a connecting flight to the continent from London. I was very pleased, also with the courteous flight attendents, the food, the entertainment selection and sufficient leg room in economy class. Overall a lovely experience, indeed!"

Pro: "Our flight attendant was very helpful when we were faced with dietary restriction issues."
Contra: "We had problems with the food. My son is allergic to tomatoes and mangoes while I am gluten intolerant. The options did not work for us. There was nowhere in the reservation that asked about this. The plane was about 80 degrees for the entire 9 hrs. My clothing was soaked with sweat. The legroom was less than on the domestic flight (AA carrier) which led my son to bother the person in the seat in front of us more. There was a male flight attendant that kept coming by to tell my son to get in his seat, which was not helpful. He is only 3."

Pro: "plane was awesome"
Contra: "ran out of food options for the back of the plane...staff was rude when I asked for some pretzels or bread since they didn't have any more meatless options"

Pro: "The crew was polite and helpful."
Contra: "The temperature was extremely warm and the food was terrible."

Pro: "crew was friendly"
Contra: "Waiting 20 min to board , then waiting half an hour on the plane after that"

Pro: "Nothing"
Contra: "Old plane, flight attendants boardering in rude, very poor food (!), de-plane via steps to the tarmac and at least 7 coaches at Heathrow (an aged 747, so it took nearly an hour!)"

Pro: "The food was amazing actually. The seats were the most comfortable I've ever had and he entertainment choices were endless. The flight attendants took our requests graciously and were always helpful and friendly."
Contra: "Needs more airflow!!!! It got stuffy and warm."

Pro: "The connecting flight got canceled and 24 hours latter we are still in the airport trying to get to our final destination."
Contra: "We rebooked our flight to another flight firvthe following day and that one got canceled too. They have not returned our luggage yet. They said within a week we'll get our luggage. The worst company on the planet. Do not fly them. Our vacation has turned into a nightmare. We had to repurchase tickets with a different company so we can get to our final destination. We don't know if we'll get reimbursed for any portion of this."

Pro: "Discreet and attentive customer service"
Contra: "Foot rest did not fully deploy. The remote for IFE was stuck I the cradle"

Pro: "The crew, they were very friendly and responsive when my seat equipment was found broken"
Contra: "My seat equipment was broken so there was no film for a long flight."

Pro: "Boarding was on time, quick and easy. We were not delayed by much and time was made up in air. I had an empty seat next to me. Crew were friendly, fun, helpful and attentive."

Contra: "Tv did not work well"

Pro: "The plane itself had nothing wrong with it. They gave me priority boarding because I had a musical instrument with me as my carryon, and then let me put it in the flights crew closet so it wouldn't get damaged. I appreciated that."
Contra: "Flight check in was an unbearably long process, in a hot and stuffy area. Once through check in, the passport check line took over an hour. 100-150 people all corralled in like cattle, while ONLY ONE agent was checking passports to enter the security area. This was outside the secure area!!! Anyone could have entered here and executed a terrorist attack with large casualties. It was unsafe, uncomfortable, and unreasonable. Shame on you Paris Airport. Then the flight was late on arrival, and late again on departure, causing me to miss my connection to Los Angeles. This opened up a whole new list of botched customer services."

Pro: "Not much"
Contra: "Why no service in first class?"

Pro: "Liked we actually made it."
Contra: "Another delayed American Airlines flight where the temperature in the cabin was as the overall apathy of the employees."

Pro: "You sold my seat , now I am sleeping in the airport it is no nice"
Contra: "Yes if you keep my seat"

Contra: "We landed early and had to wait 45 min on the runway."

Pro: "Friendly crew, smooth flight and comfortable seats."
Contra: "NA"

Contra: "The seat went back three inches. I was about to spasm after 4 hours. No movement whatsoever. The flight crew could have moved me but I suppose they were told not to as I had a cheap ticket."

Pro: "Crew was nice, entertainment was good"
Contra: "The food was terrible, no options, Boarding was disorganized and not in sync with what was on the screen."

Pro: "Crew professional and competent"

Pro: "Clear communication on flight boarding"
Contra: "Attendant could have been more friendly."

Contra: "Due to missed connection, computer booked me on later flight, but in the wrong class (i.e., not first class as ticketed). Very helpful agent at O'Hare was able to remedy this though (didn't get her name. 6/25/19 at help desk near O'Hare gate L4, 7PM)"

Pro: "The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great."
Contra: "7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing...."

Pro: "The most cramped seats ever"

Pro: "Courteous crew and staff"
Contra: "Check bags online for all flights"

Pro: "We didn’t crash."

Pro: "Everything BUT the ticket agent"
Contra: "Key West Ticket agent who also did double duty as boarding agent was so rude and condescending to everyone. Very short and impatient. Speaking to us like we were all idiots. Employees like him give flying a bad rap."

Contra: "Very confused as to why I am receiving messages regarding confirming flight and post flight review when I did not purchase this flight. I watched it, did NOT book it. I should not be charged for it."

Pro: "Ontime. Great crew"
Contra: "Nothing"

Pro: "Departure was on time"
Contra: "Really hard seats, no phone charger outlets, on board WiFi didn’t work"

Pro: "Flight was delayed so much that I would miss my connection so I never went and am on a new flight today on a different airline"

Pro: "The gate attendant was especially helpful in advising me how to pack my bag under the seat without having to check it. The flight was on time too"
Contra: "The Emotional Support Animal was flatulant the entire trip. I was gagging the entire trip from the smell"

Pro: "Smootm and in early."
Contra: "Not knowing no gratis drinks were served."

Pro: "We took off and arrived on time. That was the only thing they did right."
Contra: "The service was terrible. The stewardess was clearly doing exactly what she needed to in order to not get fired."

Pro: "The entertainment selection was pretty goid"
Contra: "They made a horrible mistake by getting the bag count or weight wrong and we had to go back to the gate and it cost us 2 1/2 hours."

Pro: "Entertainment good"
Contra: "Legroom bad"

Pro: "upbeat happy crew. Service of drinks was pleasant and helpful."
Contra: "Cramped seat room."

Pro: "Flight attendant, David, was extremely professional and nice."

Contra: "They put a bunch of crying babies next to me, other than that it was a good experience."

Contra: "Boarding chaos at Miami airport."

Contra: "Plane was not board on time. Delayed taking off."

Pro: "All good"
Contra: "All good"

Contra: "AA delayed flight 3 hours, overbooked, took 1 hour to board the plane with all passengers, another 45 minutes to prepare a gate at the destination airport and another 45 minutes to unload checked bags. Hesitant to fly with AA again."

Contra: "Total incompetence. Navigational system broken, two hours on the tarmac, unboarded, then reboarded one at a time, then out to the tarmac and then back to the gate to do FAA paperwork before finally being over 4 hours late. And they don't really care. Very sad."

Pro: "It's not the person at the gate's fault. She tried to be very informative and kind."
Contra: "The flight was scheduled to leave at 630am. It's currently 945am and I'm still in the airport. Now a new maintenance issue was found. Flying is a first world luxury with first world problems."

Pro: "It was fine. Nothing special, nothing wrong. On time."

Pro: "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
Contra: "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."

Pro: "Gate crew and flight attendants"
Contra: "Two-hour delay and ever more cramped seating space"

Contra: "They canceled my ticket for no reason"

Pro: "American Sirlines flight # AA1249. Was a poor experience. Flight was over an hour late due to flight crew had not arrived. The plane was too small for such a long flight Los Angeles to Atlanta. Took an hour to collect our baggage from baggage claim. I will try to Avoid American Airlines on the future."

Pro: "* on time * courteous staff"

Pro: "The only thing I liked was how polite and helpful the staff was at the airport."
Contra: "The flight attendants both seemed unhappy and we're not very polite. They hardly came through the cabin at all. It took a while to get anything. They mostly just stayed in the back talking to each other. The pilot didn't greet us. Just stood there when we walked in. And there was a kid screaming for most of the trip. My seat was broken and wouldn't recline. This was my first trip flying, and on the trip to Miami I flew with Delta. The service with them was tremendously better. I was really disappointed."

Pro: "Staff was pleasant and efficient. Schedules met my needs."
Contra: "Seats on smaller planes were very tight!!! It's not just your butt in the seat but where do you put your elbows?!?!?!?"

Pro: "Crew"
Contra: "To many delays"

Pro: "My 17 year old daughter flew American Airlines to attend a wedding. She recently had spinal surgery and is not able to lift more than 5lbs. After being assured by the airline that staff would help her with her carryon luggage, she was abandoned and ignored by both flight attendants. Each flight attendant referred het to the next, so she is walking back and forth tor their amusement. Tears rolling down her face, finally an elderly passenger helped her. Then the staff gave her attitude the entire flight. She may appear healthy, but she was cut from her neck to her waist and had two rods inserted along with bone grafts. I just cannot believe how awful she was treated."
Contra: "The customer service was terroble. My daughter was humiliated."

Pro: "Left on time!"
Contra: "No peanut options for gluten free customers"

Pro: "N/A"
Contra: "N/A"

Contra: "The customer service from AA representitives in the airport was completely unnacceptable and the absolute worst service I have recieved in an airport to date! One incident during this trip was as follows: When arriving in Charlotte and running to catch my connecting flight, I arrived as the lady at the desk was closing the door, she looked at me and rolled her eyes. When I went up to the desk along with the other passengers arriving from the same flight as me the AA representative said "Hurry up , I want to go home!! At a point I'm just going to cut you off and that will be it!" She was of no help to me in anyway amd was forced tonstay the night in charlotte ; Normally this would not have been such a big deal, However I am on emergency leave from the Navy rushing home because I have a very serious family emergency, that representitive was very lucky I held my temper! From now on thanks to the poor unproffessional customer service I received I will no longer be flying American Airlines!"

Contra: "Flight delayed for 4 hours"

Pro: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Contra: "There was an annoying rattling noize coming from above my seat near the roof and wall."

Pro: "The flight was not only on time, but a little early!! The flight crew were fantastic & the plane looked new. Everything went according to plan which rarely happens these days!!!"

Pro: "Quick and efficient flight and service"
Contra: "Delays in departing and arriving at Reagan National due to conflicts with runways or planes still in designated areas."

Pro: "I liked everything, Air Canada and Lufthansa did everything to facilitate travel for the passengers during these uneasy times. Everything is really well organized, on schedule, with outmost courtesy and effort"

Pro: "Direct flight nothing else"
Contra: "Service could have been faster. Do they not give nuts anymore or a full can of soda? Plane has never been cleaned judging from the ventilation grills and the floor, perhaps in another lifetime..."

Contra: "More clearly written policy about baggage allowance"

Pro: "Nothing"
Contra: "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."

Pro: "Nice plane looks new"

Pro: "Better than expected"

Pro: "Seating is more spacious then most"
Contra: "Customa in yul is a bit of a hassle, but not that bad."

Pro: "Nothing."
Contra: "Inexperienced crew. Had to circle the departure airport for 1.5 hours and then land again due to a mechanical issue. They didn't tell us what was going on exactly. Sat at the gate for another 40 minutes. Finally departed. Everyone on boar missed their connections. I personally missed a whole day of my European vacation due to this error. Stuff happens from time to time but it would have been nice for them to have handled it better."

Contra: "Extremely cold on the plane"

Contra: "Everything was sub-par, the food, entertainment, the crew responsiveness, I asked for two drinks and was told that I could only get one at a time... really? The crew was multilingual, which was great, but also very annoying to have to listen to announcements in 5 different languages. They could use media with standardized messaging and a choice of an appropriate language, but these would make too much sense I guess. This was the tightest coach I've ever flown in, the seat ergonomics was horrible."

Pro: "Boarding process."
Contra: "NA"

Pro: "nothing was impressing about Air Canada"
Contra: "Seats was not comfortable."

Pro: "Clean plane. Polite staff"
Contra: "Little leg room"

Contra: "The condescending flight attendant at the gate who wouldn't assign me a seat and gave me guilt for not paying for extra leg room or preferred seating when Air Canadas site wasn't working"

Contra: "Flight was delayed"

Pro: "Nice to see some older flight crew members."
Contra: "First meal was frozen. Bread, veggies and brownie cake were frozen while the chicken and rice wasn't appetizing. Flight crew should be more aware of the first row seats when pushing their food carts down and now bumping into passengers tvset."

Contra: "Asked for a blanket and was refused. Told to buy one for 7$. I just got off another air Canada flight from Rome and they were on every seat. Suddenly I can't use one? Arrived and my luggage was not there. The baggage loss customer service is in India. They were not helpful or competent. 6 days later and I'm still waiting fir my bag. You guys really dropped the ball. I will not use air Canada again if I can help it."

Pro: "I actually flew through meontreal but it was a great flight and the salad was very good"

Contra: "My original flight was delayed by 3 hours, causing me to miss my connecting flight. Instead of arriving at 9:30 at my final destination I arrived at 1:30 am. Exhausted."

Contra: "Fact that when my flt was delayed it was too late notice and then when it got cancelled no communication. Poor customer service. ."

Pro: "The entertainment and food was decent. The flight attendants were very nice and patient."
Contra: "It's disappointing that just because I'm in economy I have to be uncomfortable during a 12+ hr flight."

Contra: "Late boarding again with Air Canada."

Pro: "I liked nothing. Lech Grabinski"
Contra: "my flight was late by 3 hours, lousy airplane, no service, no food, never again on Air Canada, even for free, Lech Grabinski"

Pro: "Friendly attendants made up for the defective entertainment system."

Pro: "It got me home."
Contra: "One of the attendants yelled at anyone who needed to use the bathroom whenever the seatbelt sign was on. Understandable when the plane was actually experiencing turbulence but most of the time it was a smooth flight. Know there are regulations concerning this but I feel she could have been a bit nicer in her tone. Thankfully there was an empty seat just outside the toilet so that I could sit but anyone who arrived after me was told to return to their seat. When nature calls, sometimes it's impossible to walk very far."

Pro: "Everything came on time. Staff was professional during a difficult situation"
Contra: "Air Canada seems to lack organization or any coordinated effort through out the organization. They have a fully booked flight and instead of making people with hard case luggage check them they crowd them in on the same flight where there are delays trying to get peoples luggage to fit into the bins. Also through the 4 Air Canada flights flight attends were constantly running down the aisle and hitting customers shoulders and not apologizing. it was also disruptive when people were trying to sleep (these were the 3 flights going to hawaii through calgary and vancouver and then back through vancouver. Probably will not fly with Air Canada again till corporate starts considering clients."

Pro: "Entertainment was excellent. Water was offered."
Contra: "Service was desultory at best. Eg. Had to pass by crew on East to bathroom and they barely moved out of the way and continued their chitchat as if I didn't exist."

Pro: "The good, each seat has a tv."
Contra: "Waiting over 72 hours and my bag has still not arrived. Both planes were delayed, even with the 2nd flight being delayed I still had to run in order to make it. Being on time is not something Air Canada has figured out."

Contra: "No TV service on an 11 hour flight. Really? It's 2016 can we get Air Canada into this decade please."

Pro: "The ticket agent in Cincinnati was courteous and informative. Very helpful"

Contra: "My tv didn't work"

Contra: "3 mechanical problems. Two missed flights. 16 hours late. Lost luggage. The crew sent us at wrong place, we were stuck in a room until 6:30 am. We had to sleep on chairs. Everything that could go bad went bad. Will never ever fly with Air Canada again. That is a promise."

Pro: "Nothing positive. Horrible experience."
Contra: "3 mechanical problems. Two missed flights. 16 hours late. Lost luggage. The crew sent us at wrong place, we were stuck in a room until 6:30 am. We had to sleep on chairs. Everything that could go bad went bad. Will never ever fly with Air Canada again. That is a promise."

Pro: "The loading was better organized then in the past, so smoother; not as chaotic."
Contra: "No amenities offered other than a free thimble of something to drink. I'm waiting for them to charge for breathable air."

Pro: "It was an easy flight and went smoothly."

Contra: "Flight was delayed for hours first without any communication, later with very unclear communication. Spent multiple hours at the airport just to have to fly out next morning at 6:30am. Wasted day, wasted night. Delays can happen, but according to the finally communicated cause this could all have been communicated early on (crew not available in Cleveland, that was two flight legs earlier)."

Contra: "Flight was delayed four hours. After landing, sat on the runway for one hour waiting for a gate. horrible."

Pro: "We missed our connecting flight due to a delay and we were automatically rebooked on the next fight. On an US airline, we would have o stand in line to get that done. We traveled on Rouge, from Venice to Montreal, and it was better than the reviews I had prior. There was an outlet to charge electronic devices and the app was easy to use."
Contra: "The delay was due to getting baggage loaded. 1.5 hours. There is an issue there."

Pro: "Helpful and friendly crew. Good food. Smooth flight."
Contra: "No seatback screens. Hire charge for iPads to access entertainment. Can use own iPad but need Air Canada app to make full use of entertainment (which would have been useful information to communicate BEFORE the flight, since there is no way to download app once on board!)."

Pro: "Nothing."
Contra: "Especially the crew."

Pro: "The food was very good and hot for being served last. We got blankets and pillows that was a plus."
Contra: "I was disappoint that we were not informed that we had to have wifi to use the entertainment system or rent iPads for $10.00. That is not right and your app. sucks to use. Please redo or get a new web person. So overall it was long a trip for people with children because they also had nothing for them to do. Fix this problem soon."

Pro: "Air Canada's cabin attendents make the journey bearable. Keep these people at all costs, becauae they are doing a fantastic job."
Contra: "I prefer the old-fashioned seatback monitor to rental ipads."

Contra: "How can you operate a plane with no operable washroom? I left the plane in pain. I hope Air Canada execs have the same pain one day! Shame on you!"

Pro: "Efficient boarding, plenty of overhead space for suitcase despite being the last boarding group"
Contra: "Information about passport presentation inconsistent with instructions received at online checkin. Seats are small and uncomfortable.Flight attendants monopolized aisles for more than half the 4 hr flight. Weren't flexible about allowing people to use the restroom and move back to seats."

Contra: "The seating was tight."

Contra: "Slow and stupid some of passages"

Pro: "Airplane was clean and crew was nice."

Pro: "Left on time, arrived on time, staff were organized and efficient, luggage came out fast"

Pro: "Crew very attending, helpful."

Contra: "My tv screen froze and when a meal was served I let the flight attendant know. She said they would reset it. An hour later it hadn't been reset. I turned on my call light. No one ever came. A male flight attendant proceeded to chat with a woman about hockey for a half hour or more and ignored my light. He went away for a bit and came back and chatted some more. For the last 3 plus hours of the flight my screen didn't work."