$40.00 check in fee if not checking on line, even though we ALL have to check in at counter too. 2.50€ for a water, but at terrible exchange rate for Huf. Uncomfortable at best for 6 hours. Zero entertainment. Crew are nice😃
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
I voli sono sempre in ritardo.
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Contra: "More leg room and reclining seats"
Contra: "boarding process felt like herding"
Pro: "Absolutely nothing"
Pro: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Contra: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Pro: "We had an eventless and safe flight and it was not too cold on the plane."
Contra: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pro: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Contra: "6 hours delay due to bad weather."
Pro: "The cheap fares"
Contra: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Contra: "Weirds sounds near first rows -- like compressor working or something"
Pro: "Friendly crew"
Contra: "Long check-in lines Seats uncomfortable"
Pro: "I did not had a seat"
Contra: "I did not had a seat"
Contra: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Contra: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Pro: "The crew was really nice"
Contra: "1h30 delay for no specific reason is unacceptable"
Pro: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Contra: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pro: "Got me to where I was going and the airline stewards were polite and helpful."
Contra: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Contra: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Contra: "You have to inform the customers, that company needs you to have a visa"
Pro: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Pro: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Contra: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Pro: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Contra: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Pro: "Pleasant staff."
Contra: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Contra: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Contra: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Pro: "Price price price"
Contra: "Messy boarding"
Pro: "Crew very friendly."
Contra: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Pro: "grea air line always on time staff are friendly"
Contra: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Pro: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Contra: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Contra: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Pro: "Arrived only slightly delayed"
Contra: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Pro: "Wizzair suggestion to compensate us"
Contra: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Pro: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Contra: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Pro: "I'm disappointed with your service"
Contra: "I'm disappointed with your service"
Pro: "It was quite good at boarding, quick and efficient (from/to)."
Contra: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Pro: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Contra: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Contra: "Lots of hidden charges."
Pro: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Contra: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Pro: "Flight was on time unlike outward trip which was just under 2 hrs late"
Contra: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."