Găsește zboruri ieftine de la Elveţia către România
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— România
31 iul — 7 aug1
Dus-întors
1 adult
Economic
De unde?
În?
Du 31/7
Du 7/8
Caută prin sute de site-uri de călătorii în același timp pentru a găsi oferte la zborurile către România
Bine de știut
În afara sezonului | ianuarie |
|---|---|
Sezon de vârf | decembrie |
Cel mai ieftin zbor | 25 € |
Prețul mediu (călătorie dus-întors) | 301 € |
Ofertă bună (călătorie dus-întors) | 113 € |
Ofertă bună (doar dus) | 63 € |
Cel mai bun moment pentru a scăpa de aglomerație, cu o scădere medie de preț de 8%.
Cea mai populară perioadă pentru a călători, cu o creștere medie de preț de 19%.
Zbor din Basel EuroAirport Swiss către Bucureşti Henri Coandă
(prețul mediu în ultimele două săptămâni)
sau mai puțin
sau mai puțin
Întrebări frecvente despre rezervarea zborurilor de la Elveţia către România
Principalele 5 companii aeriene care deservesc zborul de la Elveţia către România
Notele conform evaluărilor din partea clienților KAYAK8,0
SWISSScor general bazat pe 9250 evaluări
8,2Îmbarcare
7,9Confort
8,6Echipaj
7,7Divertisment
7,9Mâncare
Pro: "Yes"
Contra: "0"
Pro: "N/A"
Contra: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."
Pro: "Excellent food and crew"
Pro: "Arrived on time"
Pro: "The space of the seat is wide. Nice chocolate."
Contra: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."
Contra: "They ran out of the dinner with meat option. They offered sandwiches to some people as a snack but not sure why some people got them. The crew is okay not that friendly."
Contra: "It was so hot on the (delayed) flight"
Pro: "Service and Aircraft B777"
Pro: "There wasn't much that stood out as likable. The food was pretty good."
Contra: "The plane was too hot. I asked multiple times throughout the flight for the temperature to be reduced, and it was not. I was wearing light jeans and a short sleeve shirt, and I was sweating all flight. Each time I asked throughout the duration of the flight, I was told it take a while for the temperature to decline. It's one thing to be uncomfortably warm on a flight; it's another thing when the flight crew lies to you. Further, I was not the only one to request that the temperature be reduced. This made an 11 hour flight particularly miserable."
Pro: "All good, just perfect and friendly crew. Great aircraft (B777)"
Pro: "Swiss Lounge, food excellent."
Contra: "everything was very good"
Pro: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Contra: "Nothing, everything was superb"
Pro: "All very comfortable"
Contra: "It was delayed"
Pro: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Contra: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."
Pro: "Nice Aircraft, nice crew"
Pro: "I had a wonderful experience the whole way through."
Contra: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."
Pro: "The length of the flight"
Contra: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"
Contra: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"
Pro: "The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost."
Contra: "The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend's wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel...so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me...the closest they would bring it was the Goa airport which was an hour and a half away."
Contra: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."
Contra: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."
Contra: "Delay"
Pro: "Professional service"
Contra: "Lounge in Dublin poor"
Pro: "Fully reliable"
Pro: "People friendly"
Contra: "Food was poor, really poor, no options for the children Headphone socket in the seat"
Pro: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Contra: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."
Pro: "On time, good service, nice crew"
Contra: "Tight space for legs when chair is in flat setting"
Pro: "Fast journey despite a short delay it arrived on time."
Contra: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."
Pro: "Great"
Pro: "Friendly crew, clean flight"
Contra: "Charged 45 SF (about $50) to check 1 bag"
Pro: "On time"
Contra: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."
Pro: "Flight was overbooked so we were offered a cash incentive to volunteer to wait for the next flight, which we accepted. Boarding staff were great."
Contra: "Very long time to board which resulted in flight leaving late"
Pro: "The chocolate"
Contra: "The entertainment system in the main part of the plane was not working luckily I had a good book otherwise I would have been very upset."
Pro: "quick"
Contra: "late boarding but quick, lost my luggage"
Pro: "punctual and friendly enough staff."
Contra: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"
Pro: "Attention to details from flight attendants"
Contra: "The food was not to my liking except for the crackers, ice cream and water!!"
Pro: "It was comfortable."
Contra: "No entertainment."
Pro: "The aisle seat I purchased wasn't miserable like so many economy seats are. But I did have to pay for it!"
Contra: "I had such a miserable experience getting to Florence on Swiss Air that I sent a letter of complaint WHILE ON VACATION!! Really. It was a nightmare... not the way you want to start a vacation. I had difficulty booking my daughter's seat online for the return, but didn't have access to phone service while abroad. In my complaint letter to Swiss Air I requested they place us together. I never got a response and upon check in, they had my son and me in our purchased seats and my daughter at the back of the plane. I asked them if they could do anything about it (I was even willing to give up my seats to move to the back...) yet no one seemed concerned or interested in helping to make this work. They also had no knowledge of my complaint or appeared concerned about my prior experience. I'm so over Swiss Air. My experience with the employees on the phone prior to my first departure, the lack of response to my email, and a disinterested and inattentive staff on my return, have all convinced me to choose a different airline next time."
Pro: "fast, all good"
Contra: "-"
Pro: "zurich a great airport."
Contra: "cheese roll"
Contra: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"
Pro: "- Lots of snacks selections during the flight - Great selection of Movies - but unable to watch them"
Contra: "- No special treatment for Star Alliance Gold Member - Crew member forgotten my drink order completely - Entertainment system was not working after 7 Restart attempts - The whole entertainment system is very 90's - OLD and ready to retire - There were crumbs or foods left over from previous flights on my seat and tomato sauce on the tray table - Foods selections was not that great"
Pro: "Quick boarding"
Contra: "Nothing"
Contra: "Sandwiches Delay"
Pro: "Very positive opinion about the flight."
Contra: "The most of the passengers are Russian speaking. It will be good to make all the announcements in Russian language also."
Contra: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."
Pro: "on time flight; friendly staff"
Contra: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"
Pro: "Price was good, as they had a special offer"
Contra: "Everything. Next time I rather pay a bit more and fly easyJet."
Pro: "We were fed constantly, which is nice because on a longer flight you never feel hungry. The staff was great."
Contra: "More space would be nice but I guess you can't ask for too much on flights these days."
It was not Lufthansa. It was a cramped United flight. We have health problems and had to pay $472 extra just to get a better seat. The temperature in the plane was freezing. Plus our luggage was not put on the plane and 12 days later, we still don’t have it.
Loved the crew, food, on board entertainment.
The crew was very helpful on the plane.
I liked absolutely nothing about this. The worst airline I have ever dealt with. We missed our flight. As we were boarding the flight (we arrived well in advance) the flight attendant demanded a negative covid test. We were asked for vaccine cards at checkin, never a negative covid test. They asked us to rebook the flight, thus we missed our flight, had to book a hotel, all of our luggage was going straight to Miami so we have no change of clothes. An absolute nightmare. Next, I stood in line for OVER 2 hours to get on the next flight. They gave no apology or explanation as to the 2 hr wait, nor why we weren’t informed of the negative COVID test in advance. They then recommended a covid testing center in the airport that charged 169 euro a person. I refused and found another less expensive yet approved center. I will NEVER use this airline again, I will never recommend it and I will never come back to Germany. The entire Frankfort airport staff was wretched. Awful experience.
Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"
Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."
Pro: "amazing"
Pro: "the price"
Contra: "everything else food seats service ..."
Contra: "Flight was delayed"
Contra: "NO MOVIES."
Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."
Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."
Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"
Contra: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"
Pro: "The flight crew was amazing and the overall experience was great."
Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."
Pro: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Contra: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pro: "The Germans are known for their efficiency and Lufthansa followed through with that. From the check-in process to cabin service, all was top notch. As I was sitting near the front of economy, any "extra" economy plus meals were handed out as to avoid waste. I was the recipient of a delicious Caprese salad. A nice treat."
Pro: "Even for such a short flight you still get a small snack and drink."
Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."
Contra: "Horrible customer service"
Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."
Pro: "Everything"
Pro: "They boarded back of aircraft first. They gave wine on demand. They were smiling and helpful and greeted us on entry and exit. The little things matter!"
Contra: "It was difficult to fall asleep in the seats. Uncomfortable."
Pro: "Everything is good"
Contra: "Food use to be better"
Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."
Pro: "Complementary Drinks. Beautiful Flight Attendants."
Contra: "Nothing"
Pro: "Efficient boarding, friendly crew."
Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"
Contra: "It seemed llike the boarding was rushed and a bit hectic."
Contra: "Very weird flight attendant. Seemed unexperienced and stressed out. Bad vibe from the crew in general."
Contra: "Didn't happen yet."
Pro: "N-o entertainment"
Contra: "All"
Contra: "There is no entertainment so I do not know it should be rates."
Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."
Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"
Pro: "Everything was good."
Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."
Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."
Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"
Contra: "2.5 h delay"
Contra: "Pilot strike caused much distress in Frankfort. The best that could be done was a layover extended by 5 hours and a diversion to Luxembourg. The final leg of the trip was further delayed an extra hour due to mechanical difficulties in Luxembourg."
Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."
Pro: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."
Contra: "Frankfurt Airport--is head and shoulders the worst airport in the World. We will not be flying there again. Some dumbass at the airport thought it smart to remove the push carts. Took us one hour to get from our arrival gate to our new departure gate...horrible. They need to build a new airport. Frankfurt is horrible....we will never fly there again."
Pro: "Crew was excellent!! Very attentive to all passengers, offered to assist passengers to move to less crowded rows on the flight"
Contra: "Gluten free meal - it was very spicy and loaded with carbs (rice and potatoes). Gluten free snack before landing - the bread crumbled, unable to eat as a sandwich and no utensils provided. Please review the gluten free meals and snacks - I am celiac so I must eat gluten free. Thank you!"
Pro: "Treated so very well, like a guest not a passenger."
Contra: "Lufthansa canceled my flight and we were rebooked onto a 7 am flight out of Naples."
Pro: "All expected for the economy class.great enterntaiment"
Contra: "Seats a bit uncomfortable."
Pro: "service, food, entertainment"
Contra: "seats, boarding process"
Rude customer service, then lost my bags and my moms bags. She is ill and I'm stuck with out her meds or anything
Pentru mine totul a funcționat bine… chiar foarte bine
Pro: "Very good"
Contra: "Hi am happy"
Pro: "Professional crew"
Contra: "Depart on time"
Pro: "Everything was excellent . I was very happy with this flight.Thank you so much."
Pro: "Noting outstanding."
Contra: "Seat comfort."
Contra: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."
Pro: "Very comfortable journey, leaving on time, arriving on time"
Pro: "Clean, safe short flights"
Contra: "The 30 minute layover was close"
Contra: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."
Pro: "Good service overall, the ground crew was very helpful and friendly"
Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Pro: "Service was good and the crew was courteous and friendly"
Contra: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"
Contra: "I had a weelchair and nobody assist me in Viene in Austria"
Contra: "Delay...."
Pro: "Plane, pilots and the leader of the crew"
Contra: "The flight attendant in the back needs to be more educated"
Contra: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."
Pro: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Contra: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."
Pro: "Highly efficient transfer (45 minutes between flights)"
Contra: "too short a time to transfer between flights as a very long distance between gates,"
Pro: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Contra: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."
Pro: "Direct connection"
Contra: "Meal is horrible"
Contra: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."
Pro: "It was perfect, very few people, great service"
Pro: "I watched three good movies during the flight to London. I enjoyed them."
Contra: "Nothing particular."
Contra: "They cancel the flight without letting me know!"
Pro: "Good service and on time."
Pro: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Pro: "That it is over"
Contra: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."
Pro: "Boarding on time and quick"
Contra: "Food and entertainment choices"
Pro: "Good service on time arrival"
Pro: "Despite airport issues, we took off quickly and all went well. No complaints"
Contra: "No problems."
Contra: "Flight delayed"
Pro: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Contra: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."
Pro: "I like the food , service and clean airplane."
Contra: "Complete lack of information and abrupt staff when flight was delayed"
Contra: "The flight was delayed and I lost my luggage."
Pro: "Drinks were included"
Contra: "No entertainment available not even to pay for. Wifi is overpriced"
Pro: "Good food, lots of movies, flight attendants friendly"
Contra: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."
Pro: "N/A"
Contra: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Pro: "Expertise and effiency of the flight crew."
Pro: "Service was great and the flight on time."
Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"
Pro: "Crew friendliness."
Pro: "Nothing"
Contra: "Everything"
Pro: "The flight was on time, and the attendents on Austrian engaging and charming crew"
Contra: "nothing in particular"
Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Pro: "The crew was nice and the entertainment was okay."
Contra: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"
Pro: "Good service overall"
Pro: "It was such a short flight, no comment for this leg."
Contra: "No organized boarding system, the entire plane was told to get in line at the gate with the exception of business/first class and elderly or people traveling with children."
Pro: "The flight was smooth and the staff was great."
Contra: "Nothing."
Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.
Thumbs up for KLM crew, planes and Schiphol Airport, though short on staff and a little late everything went smooth, including the flight.
The flight from Rome to Ams was delayed. The flight from AMS to Moscow was missed. - We spent 2h in a linewaiting for the service desk to rebook the tickets - Then, we spend more than an hour to get the hotel - Then waiting for the shuttle another 30 minutes Unexpectedly poor and slow service. The next working day is ruined with the flight in the middle
same as from LUX … professional, nice.
Ok
Never booked this flight
Contra: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Pro: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contra: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Pro: "Services is good ."
Contra: "Food can be better"
Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."
Pro: "The crew was pleasant"
Contra: "Baggage checkin & flight boarding was slow & disorganized."
Pro: "Seat was comfy and spacious for economy class"
Contra: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Pro: "Very professional"
Contra: "Lost luggage"
Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"
Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"
Pro: "Nice staff and no delay"
Contra: "Instead of crisps maybe a bit of cheese or crackers"
Pro: "Everything was smooth and effortless."
Contra: "Can’t think of anything."
Pro: "The space at my feet with the chair in front was a bit akward."
Contra: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"
Pro: "Food provided, staff kind"
Contra: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pro: "The crew were amazing and the flight was very smooth."
Contra: "Keep up the good work"
Pro: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contra: "Seats ok, but could be more comfy"
Pro: "Everything is alright"
Pro: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contra: "Boarding was chaotic and congested with not much information or order."
Pro: "Flying with KLM is a pleasure"
Pro: "Restrooms clean, decent food and drink, nice cabin crew."
Contra: "No complaints"
Pro: "I slept pretty much the whole time"
Pro: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contra: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pro: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contra: "Cramped seating."
Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Contra: "We did not get two of baggage at the destination."
Pro: "Very friendly crew going out of way to assist in making trip comfortable"
Contra: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"
Pro: "Flight crew was fine. Food was good."
Contra: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Contra: "Please Endeavour to put the expiration date on the food served in the flight."
Contra: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Pro: "Very friendly service!"
Pro: "Flight crew; legroom even in cheap seats."
Contra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pro: "Very friendly crew"
Pro: "Service impeccable!"
Contra: "They have one line of executive class after the kitchen and toilet, is very noisy."
Contra: "Dutch sub titels would be nice."
Contra: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."
Pro: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Contra: "The food was okay, not that great."
Contra: "Two hours delay in the start."
Pro: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"
Contra: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."
Contra: "Service"
Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Contra: "The seats in economy were a little too small for a 12 hour flight"
Pro: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Contra: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pro: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contra: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
There is no entertaining offered on the shorter flights. I wish that would change.
Contra: "I cannot think of anything to improve except for serving more polish traditional foods."
Contra: "Never again"
Pro: "Quick flight, comfortable seats"
Contra: "Very, very stressful transfer"
Contra: "Better communication on board. It was difficult to hear and to understand announcements, which were few."
Pro: "I liked the smooth boarding process"
Contra: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap..."
Contra: "The flight was delayed for other travelers but that caused me to miss my driver"
Contra: "3.5hours delay"
Pro: "One stop flight, faster than a boat."
Contra: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"
Pro: "Crew were polite, friendly and attentive."
Contra: "Better food, bigger dessert"
Pro: "The service was great"
Contra: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."
Pro: "The crew was nice and friendly."
Contra: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."
Contra: "Delayed 1:15hr"
Pro: "Flight crew perfectly ignore you if you want to be ignored."
Contra: "LOT Polish flights always seem to be late--resulting in my checked baggage not being able to get transferred to connecting flights and, thus, final destination on-time."
Contra: "Headphones sound had a static noise. Also flight was delayed."
Pro: "comfortable"
Contra: "I am disabled and the ground crew and flight crew were terrific in helping me board and getting me to my connecting flight."
Contra: "Soft drinks should be free of charge"
Pro: "The aircraft."
Contra: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"
Pro: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."
Contra: "The crew"
Contra: "1.5 Hrs Delay"
Pro: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Contra: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"
Contra: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."
Pro: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Contra: "Long flight hours."
Pro: "On time, stable flight without surprises"
Contra: "Bus takes you to and from the plane."
Pro: "The only good thing was that it got me from Point A to Point B and my bag wasn't lost or damaged."
Contra: "The seats are so incredibly small for a long haul flight. Two people must compete for shoulder space, as there simply isn't enough room for both to sit back completely. Constant elbow issues and a feeling of being locked into a small space. I've never been so happy to exit from a flight. Note that on the JFK-BUD-JFK route, LOT subcontracts to a low-cost Portuguese airline, so this plane isn't configured for a trans-Atlantic flight, at least not for a minimal level of comfort. Never again. Pay more for a decent seat on another carrier! And take a large bottle of water, as they're not at all generous with the water, soda, and juice. My seatmate and I were parched and couldn't wait to clear customs so as to buy a bottle of water."
Pro: "Flawless boarding, on time, nice crew."
Contra: "Had to wait on the runway for ground services at destination, but for a very short time. The route is bussed at both airports."
Pro: "Overall the flight was good"
Contra: "The snack was too small"
Pro: "N/A"
Contra: "My family and I traveled to Poland several times using LOT Airline. They lost our luggage not once or twice, but three times. Each time, we were without our luggage for nearly a day and half. We are no longer using this airline. Also, their TV monitors/remotes lack accessibility as they do not offer closed captioning features for the deaf/hard-of-hearing. Another strike."
Pro: "Pilot interection and the crew."
Contra: "Small air craft."
Pro: "NOTHING!!!!!"
Contra: "Because of them not knowing their job I had to spent extra 1000$..."
Pro: "On time"
Contra: "Nothing"
Pro: "Cleannesd"
Pro: "This time I found an ail place"
Pro: "Price of tickiet"
Contra: "Service"
Contra: "We could not board at the gate, but had to go down stairs to the tarmac and board a super crowded bus. The bus then took us out farther onto the tarmac to the plane."
Contra: "Going to board the plane and they told a group of like 30 of us we had been selected for random security check. So obviously it took a long time to get all those people through the check and we departed very late. Then sat on the tarmac for an hour and forty five minutes. The pilot said it would be 15 minutes and then never gave another update beyond that, which made it much worse."
Contra: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."
Pro: "low cost service was good"
Pro: "I would not give 1 star. 0 if possible!"
Contra: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"
Pro: "Comfortable and no fuss"
Contra: "We boarded about 10 minutes late"
Pro: "Smooth and easy boarding and deplaning"
Contra: "Nothing, short flight"
Contra: "Same as above."
Contra: "Kosher food wasn't good, seat's where not comfortable"
Contra: "Flight late Seats uncomfortable"
Pro: "Lot of leg room in the emergency exit row. Though they don't let you have bags there."
Contra: "No entertainment! Though it was only a two hour flight."
Contra: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"
Contra: "We were bused to the small older plane and it was raining steadily."
Pro: "nice flight... people were friendly and kind."
Contra: "No Comments"
Contra: "Unable to choose seat at ticket purchase."
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