Găsește zboruri ieftine de la Elveţia către România

Contra: "horrible dry croissant for breakfast"

Pro: "Great. Very smooth and comfortable!"

Pro: "Everything!!"

Pro: "Everything"
Contra: "Nothing"

Contra: "service was least friendly at this part of my flight"

Pro: "Arrived on time"

Pro: "Same as above"
Contra: "SAME AS ABOVE"

Pro: "Not applicable"
Contra: "See above."

Contra: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Contra: "Lost luggage’s. Delayed trip"

Pro: "Swiss is the best"

Pro: "Also poor this airline is overpriced"
Contra: "Long disorganized boarding process Old airplane"

Pro: "Everything"
Contra: "Nothing"

Contra: "It was delayed almost an hour."

Pro: "I liked the staff and the chocolate"
Contra: "I didn't like the meal much and the lighting was too bright most of the time."

Pro: "Chocolate was good, a bigger piece, or 2 of them would be better"

Pro: "Legroom!!!"

Contra: "Lost luggage"

Contra: "My seat did not recline and my tv did not work"

Contra: "I could not obtain a refund."

Pro: "MANAGER WAS FABULOUS STAFF WAS FABULOUS"
Contra: "NOTHING"

Pro: "Boarding was on time."
Contra: "Departed 20 minute late. The tv screen(one per 4 rows) was too small to see. I don't remember getting ear phones."

Pro: "Best airline I have ever flown"
Contra: "N/A"

Pro: "Very accommodating"

Contra: "Minimalist breakfast."

Pro: "Everything"
Contra: "Nothing"

Contra: "id."

Pro: "fast, all good"
Contra: "-"

Pro: "EVERYTHING'S Good to come back home"

Pro: "Brand new plane, with ultra modern seating. We had a lot of room."
Contra: "We sat in the plane for 40 minutes before takeoff"

Contra: "The plane was old and the bathroom was really dirty"

Contra: "Not enough room for my knees"

Pro: "Upgraded to business, new 777 plane, good snack"
Contra: "No headphones"

Pro: "Everything is perfect!"

Pro: "Airline attendants were very polite and nice."
Contra: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."

Contra: "We didn't had entertainment"

Pro: "Nicer plane, on time"

Pro: "on time flight; friendly staff"
Contra: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Contra: "They will not give you seat confirmation unless you pay , very annoying"

Pro: "Thank you. Keep the good work."

Contra: "It was awful. I lost my seat"

Pro: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."

Contra: "When it was time to board, they just said we'll start with rows 1-15 then 16-30. However, they just let everyone stand in line and go as the line was started. It would be nice if they announced rows 1-15 and then announced the second set of rows so at least everyone knew when to go. It just seemed unnecessarily confusing to me."

Contra: "Long line for the baggage drop"

Pro: "On time leaving and arriving"

Pro: "same"
Contra: "same"

Contra: "I had to give up my carry on which I had brought from Boston. You should not ask people to give up carry on bags once they have been approved"

Pro: "I have nice trip"
Contra: "I like everything excellent"

Pro: "I was feeling ill, and an attendant named Michel bent over backward to assess my symptoms, give me appropriate medication, and tend to other needs."

Pro: "Young crew, with positive attitude and very kind and helpful."

Pro: "It was an uneventful flight. The entertainment system worked well and food was good."
Contra: "The lights kept coming on every few minutes making sleep nearly impossible."

Pro: "It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture"

Pro: "Full bottle of water and continuous refreshments in flight."
Contra: "Connections booked together need more time for larger airports. I had over an hour connection on paper and had to run through the entire airport to even catch my flight. My mother on a separate flight arrived ten minutes before her flight took off even though booking stated a full hour. Also the quality and cleanliness of the plane needs improvement. Lufthansa is normally amazing quality but both flights today were subpar. Bathroom smelled of urine, old and dirty seats with no support. Dirty hand rests and outdated screens which skipped with movies"

Pro: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Contra: "Controll the quantity of packages per person"

Pro: "Crew was very friendly. Liked that you can see how far away and how much longer the flight was."
Contra: "Flights to be more on time"

Contra: "Seats recline too much making leg room more nonexistent than ever"

Pro: "Seat was not super comfortable."

Pro: "On time, efficient."
Contra: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Pro: "Lufthansa is always incredible."

Contra: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Pro: "The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too."
Contra: "The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be"

Contra: "Never happened,missed flight"

Pro: "The food was tasty but the service was excellent. Lovely staff."
Contra: "The seats are uncomfortable, particularly for business class. And there is no in flight entertainment. The journey can drag if you’re not prepared with your own. Boarding was slightly chaotic but expected in Istanbul airport."

Pro: "Fantastic staff excellent aircraft"
Contra: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Pro: "Also a lovely and comfortable flight"
Contra: "No complaints"

Pro: "The crew was very good and we were right on time."

Pro: "Attitude of staff"
Contra: "Food and delay"

Pro: "Short trip"

Contra: "Rating and bad customer experience shared on web...."

Pro: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Contra: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"

Pro: "Friendly and efficient staff."

Contra: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."

Pro: "Crew was very nice, easy boarding"
Contra: "Horrible food, very small, cramped seats. The cabin was extremely cold, even with my jacket on."

Pro: "Good aircraft, great crew"
Contra: "Flight was 3hrs delayed due to late arrival of the aircraft"

Pro: "The crew were friendly"
Contra: "Nothing I didn't like"

Contra: "It would really be nice as a paying HON/SEN and business ticket passenger to get priority boarding. As nowadays seemingly everybody has priority boarding, this offer does not make sense anymore."

Pro: "Nice staff"
Contra: "A little too warm for me."

Pro: "Crew was excellent."
Contra: "Food needs to be improved. Salad was old, and hot tea was lukewarm . It wasn't a Swiss quality for sure!"

Contra: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."

Pro: "The crew was friendly and efficient. The food was okay (special meal ordered)."
Contra: "The plane was filthy. There was crud packed in every crevice. I wouldn't put stocking feet on the floor. There were also pieces of the plane that were cracked or broken off completely. It was a little unnerving."

Contra: "There was light turbulence in some parts during the flight but the captain never turned the "fasted hour seatbel on" sign which was strange."

Contra: "Very long delays"

Contra: "The person at the Swiss/Lufthansa front desk, some Mohamed guy, was very rude when he did my check in"

Pro: "The food was okay and the crew did their best to make us comfortable once we were on board. We flew business class, so that was probably a factor."
Contra: "Everything else was horrible. When we got to the airport, they didn't even know we were coming. They sent us to two other airlines, assuming we were flying with a partner airline, then tried to shift the blame onto Kayak. When -- and ONLY when -- we pointed out that we'd actually booked directly through Condor and Kayak had only served as the intermediary, they gave us a direct line to call. Then their agent said "You can't always trust the people at the desk, you know." Oh, really? If I can't trust your own agents, who can I trust, exactly? It turned out that we had an initial flight to Minneapolis, which was NOWHERE on the itinerary, on Sun Country. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. But it doesn't end there. We'd paid for business class all the way, but only got it on the interseas portions of our flights. And they lost our luggage on the way home, to boot. Take home lesson? NEVER FLY WITH CONDOR. I'll walk to Europe before ever booking with them again. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience."

Pro: "Overall, was good!"

Pro: "Having own TV moniter and many options for entertainment. The meals were good and staff friendly."
Contra: "Every seat was taken and the flight was cramped. But the plane was configured so you could get up and walk around every few hours."

Pro: "The seats on the leg of this flight were much more comfortable and there was normal space for feet."
Contra: "The boarding here was completely unorganized. After people had just been in a crowd, they attempted to have people love up, which was futile. Some of the seats were dirty and/or unkempt. The snack option wasn't to my liking and may have been the cause of a stomachache later."

Pro: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."

Pro: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"
Contra: "Boarding in Zurich is tough for infrequent travelers because all the desks say SWISS. And it took me a long time to realize that SWISS handled many airlines. Perhaps the signs could be bigger."

Contra: "We were given seats directly behind their Premium Economy or whatever they called it on the return flight. We had purchased an upgrade. I have evidence of cc charges. While our seats (located directly behind the Plus section) gave us extra leg room (I don't know why) we did not have the wider seats, food service style and menu as given to those directly in front of us. There was actuallly a barrier between them and us which hit me in the head every time I stood up! On a long flight from Munich to LAX we felt and were cheated."

Pro: "Great food and nice to be offered wine with dinner and after dinner drink"
Contra: "Could not have been more uncomfortable on this long flight. I am a normal size/weight person who practices yoga and if I was miserable, I can't imagine others who are larger or not in great shape. Those seats are like being in solitary confinement...but with 200 other people. Ugh."

Pro: "Food and seating space much better than Delta."
Contra: "My luggage was left in Frankfurt at connecting flight from Frankfurt to Atlanta"

Pro: "I love flying with lufthansa. Staff is friendly and chatty. Personal service is excellent. Food could be better compared to other airlines, but is not so important to me when it comes to flying."

Pro: "Takeoff was on time and efficient."

Contra: "I had ordered muslim meal but was served vegetarian (meatless) meal instead. Muslim meals can be served with halal beef,chicken, mutton or fish / seafood. Food served was substandard and tasteless."

Contra: "I was denied boarding. No one told me that my passport had to be 6 mo. to expiration. Why the hell do you even put an expiration date if you're going to deny all travels prior to 6 months?"

Contra: "Boarding was late and a bit chaotic."

Pro: "On time, quick, reliable."

Pro: "Pretty much everything"

Pro: "Professional crew"
Contra: "Depart on time"

Contra: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"

Pro: "Will never purchase tickets through kayak ever again"

Pro: "The crew was great!"
Contra: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Pro: "Short flight"

Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Pro: "Service was good and the crew was courteous and friendly"
Contra: "Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!"

Pro: "I liked the abundant choices for entertainment and the comfortable seating."
Contra: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Pro: "Check in at gate easy and boarding on time. Equipment seemed modern and in good condition."
Contra: "Seats seemed smaller and more narrow than usual. Food in economy terrible. Entertainment program available but crew did not offer earphones needed to use programs."

Pro: "Fast, organized boarding, on time departure. Crew was courteous. Good food for airline food. I have only had positive experiences with this airline."

Contra: "I had a weelchair and nobody assist me in Viene in Austria And I lost"

Contra: "No place to put my feet. No foot room"

Pro: "Crew were polite and accommodating."
Contra: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Pro: "it was mess, so I cant say positive thing"
Contra: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Contra: "May bags didn't make the transfer and were sent on to me the following day."

Pro: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Contra: "That I did not fly this airlines before. They will be first on my list from now on."

Contra: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Pro: "all was good"

Pro: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Contra: "Reschedulle of my journey to next day, everything tat followed"

Contra: "They cancel the flight without letting me know!"

Pro: "It was fine"

Pro: "The service. Very attentive staff."
Contra: "Nothing!"

Pro: "too short to tell."
Contra: "Not applicable"

Pro: "Friendly staff"

Pro: "Good service on time arrival"

Pro: "Left on time - arrived early"
Contra: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Contra: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"

Contra: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Pro: "Great floght"

Contra: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"

Contra: "economy class eats sold as business class !!! very poor and cheap strategy --"

Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"

Contra: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Pro: "Crew friendliness."

Pro: "They lost my baggage and nobody cares.They charging good money for extra bags but they have only sorry for they mistake. If you plan your important trip to Europe please don't use this company,so you can avoid unpleasant experience."

Contra: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Pro: "The food was very good! And the movies you could choose too."

Contra: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Pro: "The overall flight wads excellent."
Contra: "Boarding on the return flight was poorly handled as there was no organized boarding."

Pro: "I enjoyed the flight along with my girlfriend from beginning to end. The flight attendants were very courteous & the service was fast & the food & drink portions were generous."

Contra: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."

Contra: "My luggage was lost again It is the second time in a row that happens"

Pro: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Pro: "Never again with KAYAK. Sorry."

Pro: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Contra: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Contra: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Pro: "It went smoothly and my luggage showed upon time"
Contra: "Cramped quarters good thing it was a short hop"

Pro: "I liked the extended leg room in front row of economy class."
Contra: "A couple of the flight attendants were rude to people on the jet. They seemed agitated and annoyed."

Pro: "Really enjoyed the quick and pleasant service from the crew."
Contra: "This was actually one of the better flights I have been on."

Pro: "Nice food"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "The crew was professional & friendly"
Contra: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Contra: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pro: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Contra: "Move the drapes a few more inches back."

Pro: "The crew was pleasant"
Contra: "Baggage checkin & flight boarding was slow & disorganized."

Contra: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "No delay and nice staff"

Pro: "Crew was friendly"
Contra: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Pro: "Nice attention and good food. Plane and seats are confortable"

Pro: "The crew"
Contra: "Seat comfort"

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contra: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pro: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contra: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Pro: "Good comfortable seat with extra leg room. Pleasant crew."

Contra: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pro: "Nice people and good service"
Contra: "Not much"

Pro: "Efficient boarding system, clearly signposted. Professional staff"

Pro: "Crew was very friendly. Nice that wine was served without charge."
Contra: "Announcements from the cockpit were hard to hear. Food has been better in past."

Pro: "Crew was excellent -kind nice and very attentive"
Contra: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contra: "Boarding was chaotic and congested with not much information or order."

Pro: "Efficient crew"
Contra: "Long, slow line at check in. Not many new movies or tv shows"

Pro: "The seats seemed to have more space on this plane which was nice."
Contra: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Pro: "I slept pretty much the whole time"

Pro: "Great food"
Contra: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pro: "Arrived early!"
Contra: "Boarding seemed disorganized."

Contra: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Pro: "Food was excellent, frequent and filling"
Contra: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Food was just fine, movie selection very good"
Contra: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Pro: "Good Experience"
Contra: "Nothing much"

Pro: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contra: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Contra: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Pro: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Contra: "The food was okay, not that great."

Pro: "Ground staff at Manchester very helpful"
Contra: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Pro: "Easy Boarding"

Pro: "newer plane, good staff"
Contra: "need better and more food options, more often"

Pro: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Contra: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Contra: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Pro: "The crew service is impeccable. Ground services very friendly and professional."
Contra: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Pro: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contra: "Nothing."

Contra: "magazines very dog eared and some badly torn"

Pro: "Speed, crew, and reliability."
Contra: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pro: "Atmosphere, crew were very professional and friendly"
Contra: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pro: "Crew was excellent"
Contra: "Economy was very tight! Seats were uncomfortable"

Pro: "Overall very nice flight, even comes with free drink and snack"

Pro: "Nothing"
Contra: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Contra: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Pro: "All was excellent"

Pro: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Pro: "Boarding fast and easy"
Contra: "Legroom and better cooling, it was too hot, and I did not find the possibility to underline"

Pro: "I liked the smooth boarding process"
Contra: "Snacks could be better and you could reduce plastic waste. I don't want to drink water from plastic cups, I don't need a napkin to my water, I don't need to receive a sweet bun packed in plastic wrap..."

Pro: "The service was great"
Contra: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Pro: "Being on time, clean airplain"

Pro: "The crew was nice and friendly."
Contra: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."

Contra: "Food/drinks Tv"

Pro: "Nice staff"
Contra: "Seats was locked and could not be reclined"

Pro: "Fast flight ,crew was good"
Contra: "Entertaining"

Contra: "flight was over 6 hours longer than planned, we did not catch plane from Budapest to Krakow so went to Warsaw than to Krakow, plane from Warsaw didn't have air conditioning working, worst flight ever !!!"

Pro: "Quick problem solving with the delayed flight."
Contra: "Again, lost baggage is an incredible inconvenience."

Pro: "everything"
Contra: "keep providing the same great experience!"

Pro: "Crew were Great."
Contra: "Warsaw airport repeats Security screening. Redundant, I don’t know all the international airports, but I know there are others who don’t do this."

Contra: "0"

Contra: "I didn't like, that our flight was delayed for an hour before Christmas Eve and Christmas. During this period you are waiting for everything going well. But I am happy, that it wasn't very long delay."

Contra: "one hour delete,missed connecting flight,arrived in Katowice 3 hours late,missed transportation to Ostrava."

Pro: "Funny english"
Contra: "1h 10' delayed bording"

Contra: "They lost my laguage."

Pro: "Overall the flight was good"
Contra: "The snack was too small"

Contra: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."

Pro: "Great flight lots of leg room"

Contra: "The fly was late 50 nim, we have to wait for some people witch come late."

Pro: "The flight was on time, clean, comfortable seats, nice crew members"

Contra: "Flight delayed six hours. Never notified"

Contra: "Incomfortable chairs"

Pro: "LOT is the best kept secret in airline industry. Friendly staff, on time, great new planes. Keep it up, stay with low prices and fly on!"

Contra: "They lost my baggage"

Pro: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Contra: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Pro: "This time I found an ail place"

Pro: "Friendly crew and good food, blanket and pillow was nice"
Contra: "Not much space between seats, so cramped! Lot of people moving around and talking loud while trying to sleep"

Pro: "Plane is comfortable"
Contra: "Crew is not very friendly. Security personnel downright rude"

Pro: "It was on time"
Contra: "We were forced to pay for our checked bag and it felt like a scam. We even showed the staff the website where it said free 1st checked bag and they said we don't work for LOT we work for airport. Very scammy to me. Felt very unfair."

Pro: "Boarding process was fine."
Contra: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Pro: "Actual flight was good & glad to get snacks & drinks at no extra cost"
Contra: "frazzled getting through all the controls & gate distance in such a short connection time"

Contra: "Entertainment system decades out of date. Worked poorly. Cabin crew kept their curtain closed, as if they didn't want to interact with passengers. Food was extremely mediocre, thank goodness I brought nuts. Drink glasses very small."

Pro: "ok"

Pro: "I am an oriental origin and the food that was served was not appealing. But, it was ok."
Contra: "It did not have vegetable, almost none."

Contra: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Pro: "Ok"

Pro: "Everything was okay! Thank you LOT!"

Pro: "Everything was great"
Contra: "Nothing to complain Everithing was great thank you"

Contra: "Seats aren't comfortable"

Pro: "My screen froze and crew reset it. Very friendly and professional crew. Best airline food ever!"

Contra: "For a ticket of more than 300 usd you would expect at least a sandwich and a drink...."

Pro: "Just a wonderful experience.The most comfortable plan,The most concerned and efficient crew,wonderful service.I will recommend Lot to everybody."

Pro: "Everything was easy, the planes are small Embraers or Bombardiers with two seats per row. The view up and over the Carpathians was great because you're going rather low and slow compared to jets"
Contra: "Nothing, it was fine"

Contra: "Food could have been better than just sugar wafers."

Contra: "Late as always, didnt get anything to drink from warsaw to rzeszow. Not happy at all"

Pro: "Thought the food was airplane-great and the cabin was super clean. The windows had a nice blue-polarized dimming feature."
Contra: "Entertainment was mediocre. Onboard announcements seemed overly frequent and used maybe twice as many words as needed — multiply that by each announcement repeated in two to three languages, and it made for a tedious process compared with other international flights/airlines. Fewer free snacks on offer compared with other international flights/airlines as well."