Găsește zboruri ieftine din Kuala Lumpur în Bucureşti

Pro: "Excellent crew. Very good food. Comfortable seats."

Pro: "Very pleasant and comfortable flight with QA."
Contra: "Nothing"

Pro: "Boarding was smooth."
Contra: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"

Pro: "Amazing aircraft! Amazing crew!"

Pro: "The crew was amazing and seat very comfortable."
Contra: "If I did not have to spent night in Doha waiting for connecting flight."

Pro: "Yes"
Contra: "N/a"

Pro: "Everything was great, as the flight wasn't full, so we could relax"

Pro: "Great food and service. I like the short layover / transit time."
Contra: "Multiple security from Doha to Chicago. One should be sufficient."

Pro: "The entertainment was good."
Contra: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Pro: "The customer service and food were excellent."
Contra: "Next time I will fly business class for more space and comfort."

Pro: "Crew was exceptional. QSuite very comfortable."

Pro: "Everything"
Contra: "Nothing"

Pro: "Good aircraft, crew attentive."
Contra: "Food was poor."

Pro: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."

Pro: "Food , good accommodation, friendly treat!"
Contra: "No thing really!"

Contra: "Small chairs"

Contra: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Pro: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pro: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Contra: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."

Pro: "Overall services"
Contra: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."

Contra: "Boarding"

Pro: "Love the service, love the crew!"

Pro: "Friendliness of staff. Cleanliness"

Pro: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Contra: "The sandwiches are a little dry and movie selection a little limited."

Pro: "Lost bag"

Pro: "Staff were professional, food was good and seats were comfortable."

Contra: "light breakfast and light snacks for an 8-hour flight? come on!"

Pro: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."

Pro: "all"

Contra: "Dirty old plane"

Pro: "Nothing"
Contra: "Everything"

Pro: "The flight attendants was nicer on this flight then the US to Doha flight"
Contra: "Seats were not comfortable"

Pro: "Nice crews"
Contra: "No headsets to hear movies"

Contra: "in flight entertainment interface can be improved to be more user friendly."

Pro: "Everything was good!"
Contra: "More movies, no wifi, better food"

Pro: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."

Pro: "First flight was okay"
Contra: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"

Pro: "timing"
Contra: "qatar airlines has some old airplanes foods are not good"

Pro: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"

Pro: "Excellent service and aircraft! Top tier entertainment and food and wine."
Contra: "NADA!"

Pro: ". ."

Pro: "Everyone on board was pleasantly and helpful and that goes a long way."

Pro: "Food came out 1 am melb time ,2 hours after departure ."

Pro: "Perfect landing."
Contra: "My seat was too far from Toilet.."

Pro: "Very friendly flight staff."

Pro: "the best air line I've ever been"

Pro: "Great flight"

Pro: "Excellent meals (3) and great service. Efficient minimal layover in Qatar."
Contra: "Coach seating on the plane from Nairobi to Qatar, for 5+ hour flight, very tight and cramped. Coach seating on flight from Qatar to NY was slightly bigger but not as spacious as coach seating on China Southern."

Pro: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Contra: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

Pro: "It was ok."
Contra: "N/A."

Pro: "Crew were very nice and accommodating. Chocolate always appreciated!"
Contra: "The passenger in front of me slammed into my knees. I am very tall. She was not but she sure got her seat back as far as possible in spite of having he bulkhead sear, so I had to be careful of my position the rest of the flight"

Contra: "Great customer service"

Contra: "The seats are small with very little leg room"

Pro: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Contra: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Contra: "I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights..."

Pro: "Everything was perfect."

Pro: "The flight was good. Fairly good food"
Contra: "Made me check my bags on my way back for no reason"

Pro: "Arrived on time"

Pro: "Flight was very smooth and on schedule."
Contra: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."

Pro: "Best trip ever, flight crew fantastic. Great hospitality from the crew, pleasant and very personable. Will definitely fly Swiss Air again."

Pro: "Nothing"
Contra: "Delayed, bad entertainment system, lost our luggage"

Pro: "787 is an excellent plane and I could sleep a little"
Contra: "I was boarding at gate C4. Doesn't anyone get it ! Using the word "bomb" in airports is a big no-no however C4 is OK? Even a little old lady knows what C4 stands for."

Pro: "Staff was attentive and friendly. Food was great. Easy boarding."
Contra: "N/A"

Contra: "It was so hot in the plane and there were no air vents to keep air circulating."

Pro: "Economy very tight but whose isn’t. Best selection of movies relative to the competition."

Contra: "Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food."

Contra: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Pro: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Contra: "Delay"

Pro: "The flight was smooth; Attendants were nice and everything worked according to schedule"

Pro: "Friendly staff"

Pro: "The staff was excellent and friendly"
Contra: "I didn't enjoy the food"

Pro: "flight was on time"
Contra: "insufficient AC during boarding endlessly screaming baby"

Pro: "Flight was on time. Food was good for airline food."
Contra: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."

Pro: "Best flight crew experience ever"

Contra: "Have to take a bus to the plane for boarding. Terrible cold sandwich wrapped in a partly open loose paper bag wrap. Short flight I realize, but that was bad, especially in business class."

Pro: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Contra: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Contra: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Contra: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Pro: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Contra: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Pro: "I don't think I'd ever experienced such a friendly and empathetic crew."
Contra: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Pro: "Flight attendants were polite and very nice."
Contra: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Pro: "Good service inflight"
Contra: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Pro: "We liked the crew, and the service and the food. We liked the screens and the choice of movies and entertainment."
Contra: "The seats were a bit close, but not terrible. The seats themselves were comfortable."

Pro: "fast, all good"
Contra: "-"

Pro: "It's fine no comment"

Contra: "I arrived to the airport within an hour of boarding time. I wasn't told the gate to my plane until 8:30. When I arrived to the gate there were no employees to speak to and it stated boarding time was 8:35 we didn't board until 9! It was just scary and confusing for someone flying alone in another country. When all the other confused flyers asked simple questions the employees at the gate were annoyed and rude."

Pro: "The food"

Pro: "The crew was excellent."
Contra: "The seats are too close to each other. \"

Pro: "Nothing distinguishes itself for better or worse than usual in coach."

Pro: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Contra: "The boarding process took a long time. I had to go through customs, then at the gate they checked my passport again and the line was VERY long. The process just did not seem to be managed very well. There were issues with the tv monitors; however, the crew handled it very well. I wish we had been given an option with the calzones - I don't like red peppers or tomatoes, and was not offered another option."

Pro: "Flight crew and gate agents were amazing"
Contra: "Boarding was late and we were asked to stand in line down the hallway for an extended period of time Movie selection small"

Pro: "Seat spacing better on the short flight than the long flight -- where is the Swiss logical thinking ---- apparently this is a myth"
Contra: "Swiss boarding is a Charlie Foxtrot"

Pro: "That I was able to get the front seat with the extra legroom at no extra charge. I also liked that the take off and landing were smooth. As was the flight in general. Also, the Swiss chocolate was good."
Contra: "The seats are so narrow and uncomfortable! The overnight flight from Boston to Zurich was the most uncomfortable flight I've ever experienced. There is no legroom. And the seats are incredibly narrow. When the person in front of me had their seat reclining I had even less room. Horrible. The only reason the flight from Zurich to Boston wasn't quite as bad was because I was able to get the seat by the exit aisle with extra legroom. The food was terrible. It didn't taste like real food. It looked and tasted totally artificial. Overall, a very poor experience."

Pro: "The plane was very clean and the flight crew was friendly. The food was very good (as airplane food goes) and beverage service was prompt."
Contra: "The seats were quite hard. The temperature on the plane was very hot. We were unable to access our boarding documents or check-in in advance of our flight. The movie selection was mostly geared toward men - a lot of Bond films. Not really sure what that was about. Our flight was delayed because of complications in Boston and our luggage did not make our connecting Swiss flight in Zurich."

Pro: "Professional. On time. Attentive. Great movies. Overall great."
Contra: "Nothing"

Pro: "on time flight; friendly staff"
Contra: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Pro: "Doing a fantastic job keep on"
Contra: "Everything"

Pro: "The chairs were actually more comfortable than the 777. The cheese bread sandwich they gave us was very tasty."

Pro: "Super friendly amazing Flight Attendants!!"
Contra: "plane seats seemed kind of old"

Pro: "Service was excellent. Technology was amazing. The people were Beautiful"
Contra: "If patrons were more respectful of other patrons & guidelines set in place. Thank You!"

Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"

Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Pro: "Crew efficient and tried to accommodate everyone."
Contra: "On the runway, the crew upgraded a family with two small toddlers. They cried on and off non stop and walked back and forth in business class. I pay for business class so I can have some peace and quiet ! Crew informed everyone that they switch this family seat due to the safety of this family seat. I understand they need seats but crew should upgrade another couple with no toddlers and maybe a star alliance gold member rather than give this family with the toddlers the upgrade. No one wants to pay for business class with 2toddlers crying and up and down aisle ."

Pro: "All was great, until..."
Contra: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."

Pro: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Contra: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Pro: "The Airbus is such an extremely "customer oriented' airplane."

Pro: "Excellent customer service from boarding to landing"

Contra: "There is no communication from the airport to the passengers making it really complicated to board the plane on time even while waiting for the boarding to begin at the gate."

Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Pro: "Awesome"

Contra: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."

Contra: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Pro: "They tried to put us with other planes. They weren't successful"
Contra: "They canceled our first flight ( not knowing the reason)from then our trip been ruined, going and coming. We had to buy a return tickets ourselves to get back to Portland. Not happy with them at all. Never were able to go with our original flights."

Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."

Contra: "I had to buy a Tukish Visa...spend the night in Istanbul.Screwed up my driver,my Mom had to call and cancel my appointments.I had no clothes,of toiletries....just a nightmare"

Contra: "They are simply liars!!! No shame, no responsibility they gave information that flight was canceled I'm MIA, September 8, 2017when I called them three times. But after Hurricane Irma, when I call them and ask for refund money for not having flight! ..They just simply lie !... like passengers don't show up. .just don't pay money! !! In this devastating time, that hepince in Florida! ...It's so shallow, not fair and not professional action, ether NOT RIGHT! !!....."

Contra: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"

Contra: "The plain arrived late to Kiev and I missed the connection flight"

Pro: "The food and beverage selection, as well as the service in business class was excellent. Initially I dreaded the long layover of 8 hours. But I found the Turkish Airlines Business Lounge. It was so spectacular that I didn't want to leave it. I found a small movie theatre equipped with leather oversized recliners and slept. I was told that the 2 story lounge is 6000 square meters."
Contra: "The business class seating is old and not as comfortable as the newer herring bone configurations. Privacy could be improved."

Pro: "Entertainment is good, many movies and games for kids."
Contra: "Flight attendants are rude and food was terrible! No menu and no selection to choose."

Pro: "Everything"

Pro: "Plane was more comfortable this time. I was able to put seat back a bit to sleep."
Contra: "Food choices were poor. For a long flight, it would be ideal to offer things for people with allergies. As a celiac, I was unable to eat most of what they offered me and there were not a lot of options. This is difficult on such a long flight."

Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Contra: "I t would have been much better to have a faster check in process"

Pro: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Contra: "I could not change the stars above."

Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"

Pro: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Contra: "New US regulations requiring tablets and laptops to be stored in checked baggage were not relayed to me. I booked the trip in February and the new regulations went into effect in March, but I was never notified. When we got to Istanbul from Brussels and made our way to the gate, we had to go through a security checkpoint where I was informed that my tablets would be confiscated and given back to me once we landed. They had a claim area set up next to our baggage claim turn-style to get tablets and laptops back, but it took us 30 mintues to get our tablets (only 5 mintues to get our baggage). Again, I realize they're only doing their jobs and this regulation is new, but the system they put in place for it and their total lack of communication for customers who had already booked trips was awful. Also, at the checkpoint I was told my tablets would be confiscated and my passport had a sticker put on it. I moved down the line where I was told they would take my tablets and the next guy told me I was clear to go. I asked for verification and he ushered me along, so along I went. Then, while sitting in the plane waiting to leave, a group of 5 or 6 people came on board and searched me out, saying they didn't have a record of my tablets being handed over. I told them I was told to move on at the second checkpoint and they gave me a look as though I was lying, but then said it wasn't my fault and made me retrieve them from my bag and hand them over. It wasn't a huge deal, but it sure did make me look like an idiot in front of everyone else on the flight who could see it happen. The whole reason we brought our tablets was to read books on the flight, and a 13 hour flight doesn't exactly go by quickly. I udnerstand they're just doing their job, but they should have sent an update to people on these flights."

Contra: "The layover was too long."

Contra: "It is impossible to make a one hour connecting flight in Istanbul when you take off 30 minutes late, arrive at a distant site (~ 5 km away from the arrival terminal) and the there is only one security guard to screen hundreds arriving. Missed our flight by 90 minutes, the customer service people were rude at the airport and we had a 7 hour delay. What are you thinking???"

Pro: "Short but comfortable and pleasant flight."

Contra: "They had to reset the entertainment system multiple times"

Pro: "good job rushing us to the correct gate"
Contra: "late"

Pro: "Service, food, travel exoerience"
Contra: "Wait time in Istanbul"

Pro: "Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable."

Pro: "The best flight ever!"

Pro: "Love this airline!!"

Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"

Pro: "I liked everything about this flight. As a first time international flyer, I couldn't have asked for a better Airline. They definitely went above and beyond to provide a great experience and vacation!!"
Contra: "The only suggestion would be more comfortable seats. Although, when flying for 13 hours any seat will feel uncomfortable. Turkish Airlines did an amazing job providing essentials to make us as comfortable as possible. I would definitely recommend this airline to others."

Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."

Pro: "Very comfortable. The best flight i ever had."
Contra: "There was a problem with conecting the headphones. The chicken dish wasnt good."

Pro: "Food and service"
Contra: "comfort seat, and narrowness"

Contra: "Excellent"

Pro: "Excellent flight: unique entertainment, good food, nice attendants, only good surprises!"

Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."

Pro: "Food was very good. Cocktail service was very good. Free checked bag was nice."
Contra: "Still a tight space. US to Europe by going several hours out of the way to Istanbul still doesn't make any sense."

Pro: "Helpful cabin crews"
Contra: "Interval between servings of meal is too long"

Contra: "Personal space and leg room were both incredibly small and tight. And the food was not fresh or really edible. Plus the air quality and temperature were poor and stuffy."

Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."

Pro: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Contra: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"

Contra: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Contra: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"

Pro: "Flight was smooth"

Contra: "OK flight, evening Business class"

Contra: "they must work on quality and price"

Contra: "No food"

Pro: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Contra: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"

Pro: "Very new and clean plane."
Contra: "Nothing it was all good."

Pro: "On time and complimentary drink"

Contra: "Alitalia is the worst airline company"

Contra: "Meals"

Pro: "Cheap fares and direct flight"
Contra: "Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited ."

Pro: "Short trip from Rome to Milan"

Pro: "Nice opera music available while trying to figure out the antiquated entertainment system."
Contra: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Pro: "Not much. Mediocre everything. Was nice that the flight was not very full."
Contra: "This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall."

Pro: "Comfortable seats"
Contra: "Lack of information about the flight conditions; height and timing updates. Absence of screens, lack of technology. Not clear English announcements. Ignorance and arrogant attitude of hostess, I can tell because I'm veiled muslim. Not comfortable flight."

Pro: "Nice new plane (Embraer), row 4 had long seat pitch"
Contra: "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"

Pro: "Good flight"
Contra: "Too short time between the flights, almost lose the connecting flight."

Contra: "Change of gate at BCN with no notification"

Pro: "As expected. Crew was excellent."

Pro: "Crew was polite"
Contra: "Late departure"

Contra: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Pro: "nothing special"

Pro: "Crew was nice"
Contra: "Food on the Tel Aviv to Rome flight"

Pro: "Nice crew"
Contra: "Nothing special"

Pro: "Ok ok."
Contra: "Our bag out of luggage was missing and more than 24 hours there was no action. We were left helpless as due to Easter everything was closed and could not arrange any alternative."

Contra: "We arrived at the airport at 9:00 to check in for our flight that was scheduled for departure at 12:15 and we were told that we could not check in until 2 hours before the flight (10:15). All of the passengers for flight AZ1466 lined up in front of a check-in counter that displayed Alitalia for our flight. At 10:45 they announced the check in for AZ1466 at a different check-in counter knowing full-well that everyone was lined up for flight AZ1466 on our line. So then everyone that was lined up at the first counter had to line up at the new counter. My wife and I were initially 3rd in line and then after we had to move we were in the very back of the line. On top of that, they only had 1 person checking everyone into economy (which was most of the people on the plane) and they also had to weigh everyone’s carry-on baggage. We were initially told they had weather issues with the snow in Rome and they did not know if we would take off on time or would be cancelled. However, I was getting e-mail messages from Kayak stating our flight was on-time. So how is it that a 3rd party travel company knew what was going on, but the crew at Alitalia did not? Afterward I had to go through security, wait on the tax refund line, and go straight to board the plane. After that we waiting on the plane for 50 minutes and did not take-off until 1:05 PM. These were the problems in short: 1. No one informed us that we could not check in at this particular airport until 2 hours prior to flight departure. 2. They did not begin the check in process until 90 minutes prior to departure. 3. We had to switch check-in lines and they only had 1 check-in person. 4. We had no time to shop or eat lunch at the airport. 5. We boarded the plane and waited until 13:05 to takeoff when we were scheduled to take off at 12:15 (50 minute delay). 6. We received no communications about delays from Alitalia (via e-mail or app). However, we received e-mails from Kayak stating everything was on time. We had no communication from Alitalia about the delay or that we could not check in early (which you could do at every other airport I have been to). We also had a connecting flight in Rome that we were concerned we would miss. We arrived at Rome airport on a delayed flight out of Marco Polo airport (AZ1466). Our 13:40 flight to JFK (AZ610) was delayed until 14:45. After we arrived at Rome airport we ran through the airport to our gate and boarded the plane. After we boarded the plane we waited until 16:10 to take-off (85 minute delay). We did not receive any communication from Alitalia via e-mail, the Alitalia app, or crew members that our flight was being delayed any longer than it already was. We planned on stopping to use the bathrooms in the airport, eat a decent lunch, and shop (which I promised my wife we could do at the airport). However, we could not do any of those things because we did not receive any information about delays from Alitalia. After we arrived home in New York the airline l"

Pro: "Easy boarding on time nice crew"

Pro: "Boarding and in-flight crew very polite and professional."

Pro: "Nothimg"
Contra: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Pro: "Nothing about check-in and boarding."
Contra: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Pro: "Everything else was excellent."
Contra: "There was no entertainment on this flight"

Contra: "Although reservations for our return flight from Rome to Boston were made 5 months ago, we were bumped from our flight, not advised in advance, and missed several important work engagements. The management at the Alitalia desk at the airport was not up to the task of reassigning everyone. Understaffed and under equipped (staff was unable to get online to reschedule and re-issue new boarding passes) We are senior travelers (75 and 80 years old) and were forced to stand in lines for 3 hours We're headed to the airport now, the next day, and I am dreading the experience."

Contra: "We paid for bags. Called to check the bags were included and on a technicality alitila charged for bags again. When we asked why, we were told this happens all the time. It seems alitila relays on this to rip of foreigners. This is despicable. This happened twice from two different booking companies and only with Alitalia. I will follow this up next week."

Pro: "Flight was quiet and smooth"
Contra: "Food was substandard Leg space very crummy"

Pro: "Plane in good condition with more than average roominess in economy class with accommodating crew, decent food, and entertainment."
Contra: "In Italy Alitalia was difficult to contact and failed to provide timely and complete information about changes to check in procedures, e-ticket number, and flight identification number changes. Web site clunky at best and telephone tree info all in Italian only. When I tried to check in on line only message was of a "problem" with the ticket. No way to get info even at airport until shortly before flight. Flight departed one hour late. My wife's foot room impeded by electronic control box under seat in front of her. In short, back office and online services poor but flight and plane ok. None the less, will not use Alitalia again due to back office problems."

Pro: "Staff was friendly."
Contra: "The flight attendant at the check in said our luggage was too big and needed to be checked. We got a ticket from her but when we got to the plane nobody said anything and we simply did what we had done all the previous flights we have ever taken, we stowed them in the overhead bins. The flight wasn't full and in fact some overhead bins were completely empty, but I guess she had her job to do and thought it wouldn't fit, but maybe she could have asked if we had used it before. I don't know why they say it's too big when we had been traveling throughout Europe for almost a month and had taken it on 4-5 flights and many other trips. It all worked out. Footnote Air France never made a issue of the exact same baggage that Alitalia said was to big. The bags fit fine on all airlines we have traveled. The flight was delayed 45 minutes which made my connection a bit tight. I was connecting to Air France which is part of The SkyTeam alliance comprises with Alitalia but my luggage could not be moved to the Flight to LAX so I had to get the bag I did check and go through the process all over again."

Pro: "Nothing"
Contra: "Really old plane, nasty food and rude flight attendants."

Pro: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Contra: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Pro: "Nothing Flight was 40 minutes late, terrible communication at the airport."
Contra: "There is probably more legroom and better service on RyanAir."

Pro: "Easy booking and boarding. Flights on-time very nice catching next flight in and hour and have to go through customs and change tefminals. Didnt feel extra anxiety about catching next plane"
Contra: "Our entire row of inflight entertainment was not working. It wasnt a huge deal but it would have been nice on an international flight LAX to Rome 11+hours. Also limited drink options. Water or cola from bottle and sm serving sizes. It would have been nice to have option of can or cup."

Pro: "In Business, staff excellent and hot food okay."
Contra: "Connection time in Milan airport. 45 minutes from landing to departing. Only 10 minutes from landing to be at departing gate!"

Pro: "80 euro return from MLA to Rome, including bags. A snack & drink provided. Beat ryanair hands down!"

Contra: "Alitalia is a Bullshit company, we were late to our connection because of the air line, they told us the next flight is waiting for us, but they didn't... We got tickets to the next flight with no compensation and they lost our snowboard case."

Pro: "Nothing"
Contra: "I had to book a separate $1500 flight"

Contra: "Delay with departure. Very poor crew attitude"

Pro: "The experience was as good as one can expect a quick flight to be."

Pro: "Same, food and crew were very good."
Contra: "Alitalia website/system was messed up, gave inaccurate information(boarding time, flight duration, landing time). Flight was delayed dramatically, boarding was an hour before takeoff. Reasonably comfortable but not clean, plane seemed old. Arrived very late to Tel Aviv, bag was ripped at baggage claim."

Pro: "Can't think of anything."
Contra: "The seats were the most uncomfortable my husband and I have ever experienced. The huge headrest forced us to sit bent in a C shape with our heads bent down, no way to sit normally and relax. It was pretty close to torture for a long flight. I just wanted to rip the thing off the back of the seat. I will never fly on a B777 again if I can help it. Its particularly rich when the captain comes on the address system and tells us to sit back and ENJOY the flight. Additionally, boarding started a full hour before scheduled departure, then the flight was delayed an additional 45 minutes while they waited for somebody's luggage. If you boarded early, you got to enjoy sitting there nearly 10 hours for an 8 hour flight."