Găsește zboruri ieftine din Londra Heathrow în România

Pro: "Didn’t like anything. Mediocre all round."
Contra: "Disembarkation took 40 mins due to which most passengers struggled to catch connecting flights. Very poor service by Lufthansa to help delayed passengers."

Pro: "Nothing!"

Pro: "Boarding was quick and good"

Pro: "Nothing at all, whole experience was incredibly stressful"
Contra: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"

Pro: "Crew very helpful."
Contra: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Pro: "Good"
Contra: "More varieties of whisky on board"

Contra: "The entertainment system broke down completely on the whole plane and the crew was sort of grumpy."

Pro: "on time."
Contra: "nothing"

Pro: "Staff were ok, did all they could"
Contra: "Not enough information especially for people with connecting flights"

Pro: "Everything was on time and efficient."

Contra: "a bit late"

Pro: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Contra: "No negatives."

Pro: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Contra: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Pro: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Contra: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Pro: "Crew and service was amazing"
Contra: "No entertainment food Horrible"

Pro: "I like everything about Lufthansa in terms of quality and service"
Contra: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Pro: "Not much"
Contra: "Almost everything"

Contra: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Contra: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Contra: "Not entertainment at all"

Pro: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Contra: "Seats were a little uncomfortable but outside that not much I can fault the airline for."

Pro: "Made up most of the time. Latrobe leaving due to queue."
Contra: "That I did not know in advance there was a snack. Would have odered vegan as it was had nothing."

Contra: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Contra: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Contra: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Pro: "The environment was very nice. Relaxed and roomy"

Pro: "The counter staff in Heathrow was great"

Pro: "The crew were very helpful and friendly"
Contra: "The flight was delayed"

Contra: "Very very long walk plus train to baggage reclaim at Munich"

Pro: "Everything was perfect ... pilots are so good and professional..!!)"

Contra: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

Pro: "It’s nice that Lufthansa still gives food onboard"
Contra: "My Lufthansa flight left with 1hour delay"

Pro: "Smooth process. Regular updates."
Contra: "Late departure."

Pro: "Good attitude"

Contra: "It was cancelled and I had to wait in line for over one and a half hours to speak with someone to find a solution."

Pro: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Contra: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."

Pro: "Friendly helpful staff."
Contra: "Delays."

Pro: "Fast and efficient boarding"
Contra: "N/a"

Pro: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Contra: "Slim seats very uncomfortable and legroom too little"

Pro: "The food and drinks was very good."
Contra: "The flight was late."

Pro: "Easy check-in and helpful staff. I would absolutely fly with Lufthansa again"

Contra: "The plane lands a considerable distance from the airport, you walk across the tarmac in the rain to a bus, and then the bus ride is almost 15 minutes. I expect Lufthansa to have a better berth at Frankfurt."

Pro: "Nothing"
Contra: "Nothing"

Pro: "Free refreshments. Funny cabin crew!"
Contra: "There was very confusing and contradictory information on what you can take with you on top of your cabin luggage. e.g. Can you or can you not take a small shoulder bag with you."

Pro: "Nie odbyl size powodu opuznienia samolotu z Chicago do Londynu"

Pro: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Contra: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("

Pro: "Was informed that boarding would be delayed but began within minutes. Arriva time was spot on"

Contra: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Pro: "Nothing to like"
Contra: "This Iwa’s very bad experience. Never again will use LOT"

Contra: "Headphone jack had something broken off in it, so no entertainment. Food was plain chicken with plain potato and plain carrot"

Contra: "Delayed without explaining?"

Contra: "Short term for the transfer"

Pro: "That we landed safely"
Contra: "Flying with other company"

Pro: "Direct fly"

Contra: "Delayed by one hour"

Pro: "One stop flight, faster than a boat."
Contra: "Lost luggage, delayed our plans for 3 days(all luggage was lost!!!)"

Contra: "The temperature in row 8 was incredibly warm, it was making us and our little kids quite uncomfortable and made it hard to fall and stay asleep! Interesting enough the back of the plane felt nice and cool."

Contra: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."

Pro: "Crew not good"

Pro: "n"
Contra: "n"

Pro: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Pro: "nothing"
Contra: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."

Pro: "It was a short, quick, pleasant trip."

Pro: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Contra: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Contra: "The sound of the plane’s engine was annoying"

Pro: "Nice plane. Crew was great"
Contra: "Boarding in Chicago was late and seemed confused; partly because of gat configuration. Not much choice in entertainment"

Contra: "flight delayed and no information was being given!"

Pro: "The crew was very friendly and helpful."

Contra: "Bad flight over all was delayed 3 times for no reason No one tells you anything"

Pro: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Contra: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."

Pro: "Good service good food ever think in the time"

Pro: "Crew was friendly, cabin was as expected. Luggage arrive safely and on time (was a little worried it would not show, because online checkin said I had to pick up luggage and recheck before flight) (Virgin tagged it to go all the way through). So did not gav any issue."
Contra: "Flight was one hour late. No food service or entertainment for this flight, but was as expected."

Pro: "my flight canceled from WAW to EWR"
Contra: "my flight canceled from WAW to EWR"

Pro: "N/A"
Contra: "Had to ask if I get some food too, because I was asleep and as I woke up everyone had food just not I. After 10 minutes I asked for some food. Also the personal could have gotten more times around to bring water. I had window seat and didn’t wanted to disturb my neighbors so I didn’t get up to ask for liquid but other passengers I saw getting up and getting their own drinks by the personal."

Pro: "Cleannesd"

Contra: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"

Contra: "No space"

Pro: "Service in business class."

Pro: "Nothing"

Pro: "What a joke, I’ll never use LOT AGAIN"
Contra: "My flight from the original destination was 15 min late and they left me stranded in Warsaw."

Pro: "The flight and lending was nice and smooth"
Contra: "Plane delayed 2:30 hours! ! Checking again for the size and weight carry on baggage before boarding ! Only Polish Airline do that ! What a shame! Not a good reputation for them !"

Contra: "Entertainment system decades out of date. Worked poorly. Cabin crew kept their curtain closed, as if they didn't want to interact with passengers. Food was extremely mediocre, thank goodness I brought nuts. Drink glasses very small."

Pro: "I had my row to myself."
Contra: "No problems."

Pro: "Flights ran on time."
Contra: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."

Contra: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"

Pro: "food prices, all on time"
Contra: "entertainment"

Contra: "Cheap airline that is priced like a major airline. They charge for checked in luggage on flights between different EU countries. Major airlines don't do that, so check the fine print before purchasing."

Pro: "Relatively new aircraft with not-bad room between the rows. Water, coffee and tea offered gratis, otherwise pay for snacks, but prices not bad. Good flight for a budget airline. Twi toilets for a full plane a bit ridiculous, but the flight was only 2 1/2 hours, so no big lines."

Pro: "I would not give 1 star. 0 if possible!"
Contra: "Because of loosing our connecting flight in Warsaw (due to weather...I think, it was never explain to us why our first flight had a 3 hour delay), the boarding staff was very helpful finding us a different route. Well the flight from Warsaw to Berlin, operated by LOT was horrible! No snacks no drinks, not even water on a 2hour flight! Shame on you! I had my wedding gown with me and I asked one of the crew members to put it in one of the closets design for this. And in a broken English she told me 'ya there is a problem' and she showed me the closet, it was full with the crew luggage :( We ended up laying the gown on one seat that was empty! When we arrived at our destination and picked up our luggage we noticed that they broke one of the wheels. Overall very ugly experience with LOT!!!"

Pro: "New planes, great food, excellent service!"

Pro: "Smooth and easy boarding and deplaning"
Contra: "Nothing, short flight"

Contra: "Size for carry-on baggage is different than on Toronto-Warsaw flight."

Pro: "free snacks and water, friendly staff and good flight"

Contra: "No good meals available in the flight."

Pro: "Service, listening to my questions, overall!!"

Contra: "The initial flight from Warsaw to JFK was delayed...therefore, the JFK to Warsaw was delayed...to the point that the Warsaw to Katowice flight had departed. Good news(!)...there's on more flight...at 2230. I opted out for the train instead. LOT graciously gave me a voucher to take a taxi to the train station in Warsaw. It all worked out. It took about an hour to gather my luggage at Warsaw due to the bag being re-booked on the later flight automatically."

Contra: "Seats were too small."

Pro: "It is the first time I flew with Lot airline. I am flying a lot and have 2 million miles with United I never flew LOT before.Now Lot is on the top of my list for my future flights.Everything was superior to many other airlines from the Plane,the crew,the food,the service,etc."

Contra: "Hi, Pliz sort out the menu,the food was rubbish."

Pro: "It was great."

Contra: "Great experience"

Pro: "No"

Contra: "Checking, boarding and overall experience"

Contra: "Rerouted thru LA and I have filled in all the challenges faced in previous review."

Contra: "all"

Contra: "British Airways did not correctly issue ticket to American Airlines and we have to wait another day before departure. Resulted in my loss of monies on various reservations"

Contra: "It started over an hour late and they lost my luggage"

Contra: "It was good"

Contra: "way too crowded"

Contra: "Never took the fly"

Pro: "Ease of boarding"
Contra: "Nothing"

Contra: "When I reserved in Kayak it said it included luggage!! I was charged 65 pounds!!! I need a regund for this!!!! Please let me know what to do!!"

Pro: "Efficiency"

Contra: "You had to pay for your drinks and snacks on the plan."

Contra: "same as above"

Pro: "It was short and fine"
Contra: "None"

Contra: "Nothing"

Contra: "not much room. cant explain the boarding. too complicated and required going down stairs."

Contra: "12 hour delay. Very disappointed with British airways"

Pro: "Easy trip, well managed, efficient"
Contra: "No drink or snack unless you pay for it"

Contra: "Freezing cold cabin"

Contra: "You charged me for coffe after flying all night"

Contra: "Please include a complimentary tea and/or snack."

Pro: "Same as above"
Contra: "Same as above"

Pro: "Did not like that I had to buy a coke. Like common really?"

Pro: "polite, efficient"

Pro: "He was courteous, highly efficient and kind. Also, Captain J. Cook made a very smooth landing."
Contra: "Bread could be more defrost or warm. But cold bread seems a common thing on airlines."

Pro: "everything went smoothly"

Pro: "aer lingus was good"

Contra: "Same as above."

Pro: "Punctuality"
Contra: "I bought an extra piece of laugagge and I had problems on both check in processes because I wasn't shown on the system."

Pro: "Quick and painless"

Contra: "very crowdy with suitcases on the board"

Pro: "The staff was pleasant & helpful. Queues for boarding moved along quickly & efficiently. Overall positive experience"

Pro: "All"
Contra: "Nothing"

Pro: "I would have liked a better choice than chips. Something less salty and more healthy."

Pro: "The price! BA direct was twice the amount. Traveling with three adults can get costly"

Pro: "Polite and helpful"
Contra: "Lost my bag with items in it that are irreplaceable."

Contra: "Very very late. So much for British punctuality."

Pro: "It was short"

Pro: "Everything was fine."

Pro: "Lunch salad! Great idea. Mini forks too cute to stand."
Contra: "The gate not being announced until 20 minutes before boarding. However, this probably wasn't BAs fault."

Pro: "See overall comments"

Contra: "luggage didn't arrive and not able to track it or contact the airline"

Pro: "It's a short trip on Aer Lingus 1.5 hours so all was good"
Contra: "Wish Cork airport had an enclosed ramp for de planning rather than a step outside in the rain."

Pro: "puntualidad y servicial"
Contra: "En el aeropuerto la recogida de la maleta venía con otro número de vuelo, me tocó ir a información a averiguar."

Pro: "it was very nice,"

Contra: "They lost my luggage and I still had a 4 hour train ride to go. My luggage made the transfer in LHR BA scanned claim checks and confirmed they had them. This was on Friday, I finally picked them up on Tuesday. They never called me, and it cost me a €70 taxi. Not happy with BA or Iberia."

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "flight delayed by more than 1 hour"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Pro: "company gave out free drinks and snacks"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful."
Contra: "The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!"

Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "free breakfast great staff"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Pro: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Contra: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."