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Pro: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"
Contra: "never go to turkey only few places are famous caz holiday but over all people are so selfish u can find the right place to eat or spend over night and all flight are always late when try to find out they always says on thier own language not even english we don’t care have missed my tow flight and couldn’t find anyone to talk as responeble person don’t got to turkey all pay ur money to some where better you can enjoy"

Contra: "5 layers of security check for us bound flights. Group A, B, C & D almost boarded on the same time. Food was horrible."

Pro: "The ground and flight crews were outstanding. Boarding was easy in Houston. I got to see the flight crew handle a medical emergency and saw that they were well prepared, efficient, and concerned. The food and entertainment were fine. I felt like the seat space was better than on British which I often use. I had an empty seat next to me however. I was impressed that the flight crew moved a taller gentleman to a premium (exit) seat to accommodate his extra tall stature. He didn't ask, but they wanted him to be comfortable."
Contra: "The airport in Istanbul is pretty manageable. They changed the gate on us twice for the connection, which meant a bit of walking. But the crowd was pretty manageable compared to LHR."

Contra: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."

Pro: "The service was great and the price was the best out there. Everything about this airline was great except for the boarding process in Istanbul."
Contra: "The boarding process in Isanbul was third rate. We went through five security screenings at the gate after having gone through airport security. We were crowded into a space that wouldn’t have accommodated a group half our size. Then we were criwded onto busses to stand and wait about 20 minutes while others cleared the five security screenings."

Pro: "I like crue"
Contra: "3 days travel instead of 1 , WTF?????...."

Pro: "мне нравится все кроме того что заранее до выхода в Стамбул неизвестен номер gate для полёта в в Одессу. В результате большая нервозность и много времени тратится на поиск этого номера, а потом -- бег чтобы успеть достигнуть место посадки вовремя."

Pro: "One of the best airlines. The Boring team in Cluj was really pleasant and courteous"
Contra: "No subtitles in foreign languages"

Pro: "Everything was perfect. I enjoyed my flight specially delicious food. I will definitely fly again by Turkish Airlines. I also recommend to other travelers."
Contra: "The flight arrived a little late. It was not on time."

Pro: "Crew is super nice and helpful. Aircraft is pleasant"
Contra: "On the way from Istanbul to Tel Aviv ALL passangers were body searched :( Food is okay but the portions are tiny."

Pro: "Food was excellent"

Pro: "Turkish Airlines had new planes with a decent amount of leg room between the seats."
Contra: "I booked the seats really early and did not book the last row before the lavatory, but that's where we were assigned seats."

Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Contra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pro: "Usually a great trip."
Contra: "A series of about 9 rows of 3 seats each row, had errors in to the monitors that normally you can watch a movie, watch news, or listen to music. Approximately 27 people could not use these monitors affixed in the seat before you. These monitors (screens) control the reading lights, the signal for the stewardess. Flight 33 on 6/30/2017 had 12.3 hours of blankness and the complaints were numerous, but the crew were of no use. I wish this would have happened to business or first class. The crew were horrible."

Contra: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"

Pro: "Everything is excellent.They are the best in the area of service."
Contra: "There is no bad thing worth telling regarding turkish airlines flight."

Pro: "Food customer service touchcreen tablet in each seat. Tablet has access to free movies, shows"
Contra: "for those flying to Saudi Arabia for pilgrimage or umrah, the crew is not knowledgeable on it."

Pro: "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."

Pro: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Contra: "See above"

Pro: "Nothing"
Contra: "Flight canceled"

Pro: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Contra: "See literally everything above"

Pro: "Everything"
Contra: "They don't speak very well English"

Pro: "Comfortable and nice people"

Contra: "Fantastic"

Pro: "same as above"
Contra: "same as above"

Contra: "I was in group a. I was in line with others when the staff suddenly closed off group a and starting boarding group b. She wouldn't answer why I couldn't board. After letting group c board she told those of us in group a still in line to love over to the line for group c. It's not a big deal when one boards but this was annoying and rude"

Pro: "the service"
Contra: "the entertainment"

Pro: "Flight crew was polite and courteous. In flight entertainment was decent."
Contra: "airlines officials at Istanbul airport seemed lost and were unable to help most passengers. In flight food options were BAD. The vegetarian meal options were dry and even under cooked."

Pro: "The service was good."
Contra: "Unfortunately, I was rerouted and flew from Istanbul to Dushanbe. (instead of to Khujand) This meant that I needed to take a taxi 6 hours through the mountains to get to Khujand. I hope the flights to Khujand resume again shortly."

Pro: "The people were very nice. Polite and friendly. The entertainment was good as well. I was impressed with their vegetarian food, for airplane food."
Contra: "The boarding process and the crew handing out drinks and food seemed unorganized. Not sure if they were understaffed. However, they still remained nice even though you could tell they were stressed."

Pro: "Several check points were not very pleasent , but necesarry."

Pro: "Good entertainment, USB charging for phone"
Contra: "Bad seats, not very comfortable."

Pro: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Contra: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."

Pro: "everything. it's really a good option!"
Contra: "nothing really"

Pro: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Pro: "How so many crew members were so nice."

Pro: "I Am like The Service"
Contra: "I Am like everithiry the service and food"

Pro: "Very accommodating staff."
Contra: "Temperature was up and down. Seats were small."

Pro: "Had to switch from Turkish airlines to Aegean airlines to reach my destination due to the fact that airplane from JFK left with 1h 20min delay and the connecting flight from Instabul was not waiting plus there were other passenger who got "forgotten"to Instabul ."

Pro: "good food and good entertainment selection"
Contra: "smallish seating for me. I'm 5'11""

Pro: "As usual, crew and food were superb!"
Contra: "Very long waiting before boarding. The flight was late, and the boarding was exhausting."

Pro: "Nice service and a full, excellent meal on a short flight, including a great kids meal. It seemed that this short flight had better row spacing's. (The flight wasn't booked out.)"
Contra: "Entering and exciting the air craft was managed with staircases and bus, at times a bit of a work out, if you travel with a small child and have to carry two carry-on's and help the child climb up steep stair cases..."

Pro: "I LOVE THE Turkish Delight they hand out."
Contra: "Seats were a little smaller and the crew had trouble keeping the people from pushing in when it wasn't their turn to board."

Pro: "Terrible food,space between the seats too small,no aircondition,and I had to ask for help. Never ever will use this line."

Contra: "Seats were more cramped than on our eastbound flight. It also seemed understaffed. Food and beverage service took hours."

Pro: "Good WAA great, Service Was good"
Contra: "No leg room makes me NOT to want to fly this,airline again on international flight. Felt claustrophobic"

Contra: "Turkish always has flight delays. Even in JFK the Turkish check in shrugged and admitted this! They never explain why. And they cancel flights without explanation, as ex. my afternoon flight out of Istanbul to Baku at 15:40. They don't care. And never bother giving passengers any explanation or customer care."

Contra: "- very limited space between the seats - the cabin crew was not as dedicated and helpful as I'd expect - the seats upholstery was dirty (yes, they don't have leather seats but fabric... who puts fabric seats on a heavily used plane?!) - the food was nothing special, come on Turkish, your country has one of the best foods in the world and you serve such poor meals?! - the entertainment system was crashing and restarting almost every hour"

Pro: "They did a great job from start to finiesh. Very impressive Much better than Alitalia from 'rome the week before"

Pro: "Nice crew, big selection of movies/entertainment"
Contra: "Extreme distance to walk in Frankfurt. Flight delayed, long wait for our luggage."

Contra: "Bathrooms rendered unusable by kids putting everything imaginable down the toilet."

Contra: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Pro: "Flight directly to Tampa"
Contra: "I did not like the passenger reclining their seat all the way back. this left me with no room to relax on a 10 hr flight"

Pro: "Crew is very professional"
Contra: "Seats are incredibly small, flights are overcrowded and rarely on time."

Contra: "Flight delayed because of a late/lost family, then made us late for connecting flight."

Pro: "Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though."

Contra: "Too crowded seats were very close"

Pro: "It got me to my destination safely."
Contra: "The seats are way too close together for such a long flight. I fought off a panic attack for much of the trip. It was suffocating. I should not be able to give the person in front of me a head massage. The personal space humans should have was horribly invaded. I'm a 62 year old woman who's in good shape but even for me it was an act of gymnastics to get in and out of my seat. On my flight to Europe on the 13th with your airline our section of the plane did not have working monitors so it was like watching paint dry for 11 hours. So boring!"

Pro: "Amazing service."

Pro: "Great service, on time departure, excellent amenities"
Contra: "The flight was over before I expected it!"

Pro: "Staff was friendly and boarding was easy"
Contra: "No complaints"

Pro: "Normal Flight, short, was coming from Munchen"

Pro: "Clean plane, decent entertainment options"
Contra: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"

Pro: "I was upgraded to economy plus"
Contra: "The flight was delayed from Frankfurt"

Contra: "Lufthansa sharing code with United wasn't pleasant at all."

Pro: "Boarding was smooth."
Contra: "Flight was delayed then we were told it would leave at 4 but then they boarded at 230 then we sat on the plane for 3 hours after already being delayed we stayed on the plane when they knew that we wouldn't be taking off for hours but they didn't income us of this"

Contra: "Seats with no headrest and no entertainment"

Pro: "THE ONLY ISSUE I HAVE WITH LIFTHANSA IS THEY DID NOT PAY FOR MY FRAIGHT THAT WAS DAMAGED. THEY PAID FOR THE BAGGAGE BUT THEY DID NOT PAY FOR PART OF THE PERSONAL EFFECT BELONGING INSIDE THE BAGGAGE. THAT WAS ESTIMATED TO BE $500.00 ACCORDING TO MY REPORT THE DAY I ARRIVED AT ORLANDO INTERNATIONAL AIRPORT. THE CUSTOMER SERVICE AT ORLANDO AIRPORT SETTLED FOR MY BAGGAGE NOT FOR THE CONTENT INSIDE THE BAGGAGE, ALSO, GIVE ME EMAIL ADDRESSED TO SEND MY CLAIM THAT WAS NOT DELIVERED.iTS WILL BE APPRECIATED IF THE CHECK FOR $ 500.00 CAN BE MAIL TO MY ADDRESS : CHARLES MAKINDE, 7631 FORT SUMTER DRIVE,ORLANDO, FLORIDA 32822. OR FOR ADDITIONAL INFORMATION PLEASE EMAIL ME AT CHARLESMAKINDE@GMAIL .COM. WHILE I THANK YOU FOR COOPERATION. CHARLES MAKINDE"

Pro: "Everything"

Pro: "Flight on time"

Pro: "Friendly crew"
Contra: "Boarding is always a nightmare. First class, and the high flyers are called first. Then premium economy, then economy. A mad rush of people scramble down 2 flights of stairs, then are crammed on a tandem bus that drives out to the plane. You then cross the Tarmac in all types of weather to board. This flight boarded from front and back. Making finding your seat a nightmare as people were traveling in both directions in the aisles. You would think you were in a third world country."

Pro: "everything except the fact that no explanation was given why the plane was delayed by an hour and a half"
Contra: "Food was not very good for a few euros mote per passenger food could improve a lot"

Pro: "Food, drink and entertainment are very good."
Contra: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."

Pro: "Lots of attention from staff. Filled my water glass several times."
Contra: "Last round of food - a sort of pierogi - was awful."

Contra: "It was too cold on the plane."

Pro: "I like the Tampa airport MUCH better than Miami or Orlando that are chaotic and offer less assistance to the traveler. I hope you continue to offer flights to and from Tampa from Frankfurt."
Contra: "I would like for long flights if the staff would remind and encourage all travelers that there is time for rest and quiet. Some people are loud by nature or because they come from a certain area and talk all 9 hours of flight, very annoying, disturbing the flight of others with unnecessary continuous conversation."

Contra: "Flight was overbooked and we were not sure to the last minute whether all our party members would be on the flight. Our seat arrangements were also cancelled."

Pro: "Did not make the flight."
Contra: "I wish there was more of advance notice on this flight, instead it just gave us 23 hour reminder. We had booked this flight a year ago but we could not make this and the 23 hours was too short of a notice."

Pro: "Courteous crew. Nice aircraft."

Pro: "Crew"

Pro: "The crew was wonderful and very accommodating. We were also very impressed by the plane itself. The seating was the most comfortable either of us has experienced on an overseas flight."
Contra: "Good for entertainment but the headphone insert in my particular seat would only play through one ear. Not a headphone issue, they worked fine in another screen. Inconvenient for a long flight."

Pro: "Efficient, early check in and seat selection was simple and done from home. Got to the airport early which is unusual for me but everything went smoothly and was relatively low stress."

Pro: "loved the service, crew, comfortable seating and food. Loved the idea of direct flight to Tampa."
Contra: "Frankfort ground crew service- confusion delays in boarding. Too far to walk from arr. gate to departure gate. Too many stairs to climb to reach the bus. again more stairs to climb making it a torture for seniors like us. No assistance unless booked as wheelchair assistance. We have travelled all over the world including developing countries and have seen better airports than Frankfort terminal that we used on multiple trips. we really need to reevaluate if we want to take Luftansa again! Thank you"

Pro: "This was a very new plane and had extra leg room even in coach."

Pro: "The flight was on time. The flight crew was amazing. The overall experience was exceptional. I recommend this service to anyone who's traveling."

Pro: "Fast flight"
Contra: "Problems with movies and system. Terrible food."

Pro: "It was great because the flight was half emty and there was plenty of room..."

Pro: "New plane, A340-600, surprisingly comfortable and spacious in Economy. Good entertainment system with plenty of movies, mix bag of new and old. 2 meal served which were okay, nothing special, but can't complain."

Contra: "Many of us onboard had tight connection times yet we landed way across the airport from connection terminal, had to take a slow bus, endure even slower security screening, then sprinted clear across the terminal for the connection, all compounding the stress level. Someone needs to put some thought into better organizing this. By comparison, flight to destination on Swiss was a pleasure, connecting gate right next door to arrival gate, no worry, no rush, no stress. Terrible food, barely edible. Snooty, rude flight attendants. Lousy movie choices. Belive me, if I had a better choice on price and scheduling I would take any airline before Lufthansa. Horrible."

Pro: "They're were no delays, smooth flight."

Pro: "I got there."
Contra: "Frankfurt airport was a nightmare. Gate agent randomly picked people and made them check hand luggage. Batteries were in mine but he didn't care. He did ask if I was on a first class ticket, so I guess FC doesn't have to adhere to baggage size. Others with larger bags were allowed on board. My other flights with Lufthansa had no problem with the same bag. We were transported by bus from the gate to the plane!?!? In the rain. And this was an international flight!?!? Attendants took 10 minutes to answer call button and then asked if it was a mistake. I asked for water to take meds as I was overlooked by beverage service. Another attendant walked up and said he had bypassed me as I was asleep. I showed him the snack package he had handed me and asked how had he given me snacks if I was asleep? He snapped back that he was sorry. I almost asked if he was sorry he was caught lying or sorry he was on board?"

Pro: "Everybody left on time and the landing and departing was great even if the track in Cluj was icy or snowy. No entertainment on this flight but i met a friend and was a great chat. Also the sandwich was great and tasty."

Pro: "Boarding on time was great. But then not leaving for 4 hours was terrible. Plus being on that plane was horrible as it added additional time to actual flight of 11 hours. I wish that delayed time could have been spent at the gate."

Contra: "For boarding areas. 3 complete changes of boarding area before we were able to board."

Pro: "landing"
Contra: "birding a lttle faster would be good"

Contra: "Other Lufthansa flights have the entertainment app option, this one did not. It's a short flight but it could be nice to have it."

Pro: "crew on the flight were professional."
Contra: "boarding process was extremely disorganized. there was no announcement about forming line to board, though people were lining up where first and business class passengers were supposed to board. crew at the gate were not providing information to the passengers or being of much help."

Pro: "The selection of movies games music avail."
Contra: "The cramped seats. And what happen with calling out now boarding certain rows on the plane? It's not a hectic free for all?"