Găsește zboruri ieftine către Fort William

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Contra: "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."

Contra: "Dismal customer service"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "Always excellent"

Pro: "Never got the chance to actually try it."
Contra: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Pro: "Clean plane; timely; good food"
Contra: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."

Pro: "The customer service was top notch!"
Contra: "Could have used a few more air conditioning vents"

Contra: "The flight arrived late and Tipton Long to depart."

Pro: "Food was excellent"

Pro: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Contra: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Window seat, decent selection of movies / shows."
Contra: "VERY small seats. Staff not very attentive."

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"

Pro: "Nice service, good food and resolving issues"
Contra: "The fly arrived to late to Istambul which did not help much for the activities we were plannig.... space too small between seats"

Pro: "The crew was very helpful,seats comfortable."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Contra: "Everything was high level"

Pro: "food"
Contra: "leaving late"

Pro: "Efficient transfer aside.from long security process. Beautiful plane."
Contra: "Long security process. Limited leg room."

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Pro: "We boarded on time, very well run, the food was great, great movie choice"
Contra: "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Contra: "Turkish airlines do not care at all about passengers from other countries (other that western Europe and USA) - my flight was cancelled but the airline reps did not bother to tell 150 plus passengers until the end... passengers got angry and one rep took us to the hotel desk, confusing with boarding passes and passport control on the way - forcing us to waster 3-4 hours; we were provided hotel accomodation at midnight (flight was supposed to take off at 9 pm - maybe they were avoiding to spend on out meals???"

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "The service and entertainment!"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "Fast, efficient, confortable, nice flight attendants, good food."
Contra: "Nothing"

Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."

Pro: "It met and exceeded some expectations. I guess part of it was having read so many reviews about other people's bags not making it. I am glad all my bags arrived in one piece"
Contra: "Wish there were better snack options, especially considering how long the flight was"

Contra: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Pro: "actual flight ok"
Contra: "The Gate agent in Houston was not smart. 3 big mistages - 1. did not give us our baggage claim tickets. 2 . did not sit us together on the overseas flight (we are married and thats a long flight) 3. She did not ticket my husbands bag to go thru to Bucharest and it got stuck in Istanbul for 2 days."

Contra: "Perfect. Nothing to complain about."

Pro: "Food and crew were good on flight."
Contra: "Groumd crew at the ckeck-in desk was not goof. When she gave seat assigent, she was lying yo me or no knowlegde of fleet."

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Contra: "never got to goddamn frankfurt"

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Flight on time, good service, helpful staff"

Pro: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room.Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."
Contra: "Monitor in front of me did not work during the whole flight. The seat was really crammed in and not enough leg room."

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Contra: "Just talked to my parents who were traveling and they had no help at FRA. It was very disappointing and something they said they do not want to go thru ever again."

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Contra: "Due to repair aircraft equipmen, almost 1h delay my flight."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "crew was not friendly"

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "All the staff was very friendly and helpful."
Contra: "Terrible leg room."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Munich airport is convenient and boarding went smoothly"
Contra: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "NOTHING!"
Contra: "Lufthansa's customer service is terrible. The service agent who rebooked my flight said flight was FULL when there were several seats open. The lady charged me an exorbitant amount saying that the "flight was overbooked". I am NEVER flying Lufthansa again. In addition, I am spreading the word to family and friends who use Lufthansa to use another air carrier."

Pro: "All was very proffessional"

Pro: "Again, excellent customer service. Can't say enough."

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Contra: "Second baggage charges"

Pro: "courteous crew, clean equipment, right temp"

Pro: "Clean, good pilots and quick"
Contra: "Food was bad"

Pro: "The crew, flight, food was great. At OTP, they don't take your shoes off and I rang because I had a metallic zipper on my boots. That costed me an extremely nasty and abusive pat down. They also searched my handbag, taking my stuff out and asking about everything, including eyeglasses. I was so upset that I forgot to take my passport from the bin."

Pro: "Upgrade to 1st class"

Pro: "Complimentary wine."
Contra: "Aircraft too small for length of flight. Used to 747s and comparable jets used for flights to Seoul and Narita. There is room to walk and stand without being in way of flight attendants."

Contra: "The ladies taking care of the passengers were rude. The expressions on there faces when I asked for something made me feel like I was bothering them."

Contra: "Flight originally scheduled for 6:10 am. Only found out the day before, via email to print boarding pass, that it was moved up to 5:40 am!"

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Contra: "It was hot and stuffy and dirty"

Pro: "Price of ticket"
Contra: "Seats are terrible."

Contra: "Was delayed"

Contra: "Seats are terrible."

Pro: "On time departure"
Contra: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."

Pro: "The air hosts and hostesses were very polite and courteous."
Contra: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."

Contra: "You have to inform the customers, that company needs you to have a visa"

Pro: "Crew nice,seats ok"
Contra: "Expensive hold luggage,rip off"

Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"

Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"

Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."

Pro: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."

Pro: "Absolutely nothing"
Contra: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."

Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"

Contra: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."

Contra: "Black group seemed to be singled out for more than one bag hand luggage but others were not. They were the only black group on the plane. Others let through with more bags 1ith no question."

Pro: "Cheap flights and convenient airport"
Contra: "Seats uncomfortable and hot"

Contra: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"

Pro: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Contra: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."

Contra: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."

Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"

Pro: "New aircraft"
Contra: "Boarding was horrendous. Flight was late in."

Contra: "Crampt seats, mob to board the plane, hour delay with no reason given."

Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."

Contra: "Late"

Pro: "I will never take flight with this company again!!!!! The worst ever shame on you"
Contra: "Layers"

Pro: "Friendly staff members"
Contra: "They didn't have blanket and it was very cold.."

Pro: "The journey took less than it supposed to. Amazing service"

Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"

Contra: "Long wait in line to get on the airplane, No bathroom availability!"

Pro: "Price"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."

Pro: "professional crew - good flight times and lots of information was a little delayed 20mins but informed of same and no impact really"
Contra: "nothing much tbh"

Pro: "The crue was excellent."
Contra: "i was surprised by the high extra charge we have been requested to pay for the suitcases. Wizz attracts clients by offering low prices. while in fact the price is much higher than with other companies. price paid for the suitcases, 235 eur, is an additional ticket. unbleivable. and no one tells us that the extra fees might be as high as the ticket itself. personnaly, in future, i shall avoid flying with wizz and i shall never recommend this company to anybody!"

Contra: "we didn't get food at all. i purchased a cabin baggage for 40 dollar, and when i went to the check in i paid another 110 euro for checked in baggage although i had only one baggage!!!"

Pro: "The don't say the truth"

Pro: "Luggage restrictions make people be more aware of space, which turns into less fighting for overhead space and faster boarding."
Contra: "I still struggle with any airline that doesn't give water for free. I also sat in an exit row and no one from the crew even talked to me at all to see if I understood my duties."

Pro: "I put on my VR goggles and noise cancelling headphones as soon as I was allowed to and I watched 3D movies during the whole flight."
Contra: "There were too many announcements about food / things Wizzair tried to sell me, it would be best if they'd leave us alone until the end of the trip."

Contra: "I had a standard carry on bag which in Wizz air world turned out to be a large bag. Not only did I have to pay and additional £40 at the airport for it, I had to take it on board with me too. This bag has been on many other low fares airlines without a problem. The Wizz air carry on limit is unrealistically small and is thus merely a money making racket."

Pro: "Near new aircraft and O.K. seating. Flight crew was helpful and spoke excellent English. On time departure."
Contra: "WIZZAIR website is user unfriendly. To make matters worse, in order to check in on the Internet, one has to register with WIZZAIR. Fares are competitive, but long list of extra charges is annoying. Boarding was chaotic at airport, with no attempt at crowd control. No water was served on flight."

Contra: "We were made to wait for some 40 minutes in a glorified cattle shed with no seating before boarding. Will never fly with this airline again, however cheap it might be!"

Pro: "Excellent experience. On time departure, on time arrival. Friendly flight attendants. Excellent overall experience."

Contra: "The size of permitted hand luggage is taken very seriously. The luggage size was perfect from BUD to MXP, but in the opposite direction concerns were raised (and settled)."

Pro: "All services were provided as expected"
Contra: "The only downside you get when traveling with a low cost airline is that you cannot control the quality of your fellow passengers. The ones next to me were smelly both due to ling time, no see with soap&water and also some wine was involved in their breath, I think. But this is the way you get cheap air transport costs, so it is fine."

Contra: "There was a bit of delay. The boarding was very slow."

Pro: "The plane was quite clean and the crew was helpful"
Contra: "Red wine spilt on my clothes by my neighbour,loud people,some rubbish on the floor,a guy who didn't switch his computer off etc"

Contra: "Only after I read the fine line on my e-mail did I find out I had to print a boarding pass. The crew was not friendly or understanding. Woke me up from my sleep. Overall terrible flight."

Pro: "PRICE...if you don't need carry-ons. That's about it."
Contra: "CABIN LUGGAGE. No free carry-ons. I understand that this is a budget airline, but I didn't like (1) paying for standard cabin luggage and (2) having to dig around the site to locate the relevant information for our particular situation. The policy differs based on type of ticket (cost tiers) and start/end points. It took a while to figure out when doing my research on prospective airlines. COMFORT. The seats were uncomfortable. NO PERKS. You have to pay for everything, including checking in at the airport, choosing a seat, and any drinks/snacks on the flight."

Pro: "Departure and arrival as scheduled."
Contra: "Seats are old and the synthetic leather worn out. Need refurbishing."

Pro: "Departed and landed in time."
Contra: "I hate Budapest airport, this "Northern-Balkan" solution of a long walk in the rain to the airport building. I understand the difference between cheap and normal flights, but it appears that Hungary punishes passengers who travel low fair flights."

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "Although flight was late they made up time pretty well"
Contra: "Flight to and from Carcassonne is rarely on time"

Pro: "Straightforward process"
Contra: "N/a"

Pro: "From arriving at the airport to departing destination airport everything was seamless and perfect. Would like to travel like this every time. Hats off to everyone who involved."
Contra: "Being treated like a valued customer. It makes a difference."

Contra: "Checking opened 20 minutes late and lengthy queues through security meantwe had no time to grab food/shopping as we had to rush to gate as no notifications that our flight was actually delayed by an hour. Everyone was herded onto buses to wait there for some reason rather than at gate"

Pro: "price time of flight"
Contra: "unable to choose your seat free expensive tea and coffee and others"

Pro: "That I made it home..and that the pilot was honest about running late and tried to make up the time. The guy checking us in at Fuerteventura was very pleasant."
Contra: "That the so called budget airline charges for everything..now on board bags. What next..a tariff for the toilet or to exit the plane..nothing would surprise me! 20kg isnt enough for a holiday...but just another excuse to charge more money. The on board staff never offered to help anyone struggling to find their seat or with their hand luggage. In fact the 2 girls at the back end of the plane were too busy bickering to notice anything. The space you get to sit in is ridiculous you can't even bend down in it. And the plane was delayed."

Contra: "Flight was delayed, but nothing to tell us it was delayed apart from the screens. I got priority booking for the flight and on the way home no one shouted or got priority passengers over so it was a waste of money."

Contra: "Sneaky pricing methods set up to catch you on return flight when you have no option but to pay to get back with dreadful unprofessional staff. I will never fly with them again if I can help it.i will go out off my way to tell as many as possible to never use or trust them."

Contra: "An hour delay"

Contra: "Boarding at Stansted not good. Security took too long. When we arrived at the gate the departure board stated "final call" however the gate hadn't opened yet? No communication as to reason for this delay."

Contra: "Delayed for over an hour with no announcement or reasons given."

Pro: "Price"
Contra: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"

Pro: "Nothing although crew were friendly"
Contra: "3 hour delay in both directions this week. No announcements made about delay. Gates changed 2x. Poor communication throughout. Email from Ryanair about cancellation/refund options received AFTER flight. Got home at 1 am. Truly horrible experience"

Pro: "We managed to arrive."
Contra: "I disliked the lack of information about the delays, the poor facilities and extremely rude staff. It’s understandable that they’ve been working all day, but unfortunately this is the job they chose and I am paying for service of which I should be satisfied with."

Contra: "Couldn't recline seat Can't use Bluetooth as phone on airplane mode Hold luggage cost a bit expensive Automated seat allocation separates couples so we are forced to purchase seat to sit together. This is unacceptable."

Pro: "Smooth boarding and pleasant staff"
Contra: "Paying extra to sit together"

Pro: "Quick flight, friendly staff and pilot deserves credit for taking off in horrible weather conditions"
Contra: "No fault of the staff but we were an hour late boarding and I missed my connecting bus"

Contra: "two roads with Ryanair, each time delay of about one hour"

Pro: "Left late but arrived on time."
Contra: "Cost of seat and priority far too expensive, got caught out or wouldn’t have purchased. Flight really cold next to window. Boarding sign went up and our plane had not even arrived. Got everyone standing in lines far too early, my husband can’t stand for long periods, so back was sore before even on flight."

Contra: "Was approached when queing and told my bag was to go in the hold, there were people that had bigger/more bags that were not told this, i understand that if there is not enough room but surely first come first serve, we stood in the que specifically that this would not happen as we were in rush once we landed and did not have time to wait for bags. There were many people behind us that got to take their bag into the cabin."

Pro: "On time and cheap"
Contra: "No issues"

Pro: "price"
Contra: "There was a group of about 6 passengers that were very drunk before they got on the plane. I could hear that they were asked on their way through security 'how drunk are you?' which they announced loudly to everyone. They were shouting on board. They were still sold alcohol by the crew who did nothing to quieten them down. As usual the flight was late (around an hour by the time we actually got to the terminal)"

Pro: "Everything was great good staff with an exception. Quick and easy boarding"
Contra: "Crew member very abrupt didn't take time to explain that he was doing something just hand gestured to say time out. And when questioned about it no explanation amd didn't listen to my com0laint about his behaviour just brushed me off. Very disappointed. When we landed passport control was very slow and kept us all waiting in the cold. Self scanning machines were not working."

Pro: "Nothing. Staff were pleasent enough"
Contra: "This flight was purchased on my behalf and was not chosen by me. Worst commercial flight ive ever been on. I will never spend a penny of my own money on a ryanair flight. Awful"

Pro: "Crew tried their best but their capacity were stretched to the max to accommodate us."
Contra: "In Malta airport they only had use of ONE wheelchair/passenger lift vehicle for all flights and we almost missed our flight because the airport team couldn't locate the lift vehicle (PRM). In Edinburgh airport, the lift vehicle got us off the plane ok but didn't have enough wheelchairs or assistants for all those who booked. In the end we were just dumped off by the luggage caramel and had to have the slightly better disabled push the severely disabled out whilst I pushed the luggages. The holiday was fine but the traveling was just terrible due to clear lack of resources and capacity of airport teams"

Pro: "Quick flight"
Contra: "Nothing free, not even a cup of water"

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Pro: "the price"
Contra: "the departure gate was never posted on the airport monitors. Someone close to us told us the gate was announced over head."

Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."

Pro: "Nothing. It is hard to imagine businesses advertise on the plane. Why would any reputable business want to be associated with this company?"

Contra: "Terrible customer service. Rude people working."

Contra: "Boarding was very slow, 30 minutes late taking off. Everything else was okay, nothing special but nothing wrong"

Pro: "Price and noticable improvement from ryan air"
Contra: "Real value for money"

Pro: "Can't argue about price Planes were within 20 minutes of expected arrival time"
Contra: "Slow slow slow boarding, took forever. Too many people with big carry on bags that they were unable to stow, holding up the entire aisle. It was an evening flight and the lights were dimmed, but then the crew started blaring loud dance music before selling scratch cards: seriously annoyed the majority of the plane that was sleeping!"

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "Nothing"
Contra: "Cattle car approach. Cost saving is commendable. Charging for EVERYTHING is not."

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."

Pro: "Great price and convenient . On time"
Contra: "Tight quarters"

Pro: "In the US, on a quick flight like that you would be lucky to get soft drinks. They sold snacks cappuccino and all the items in the catalog like Bose headphones! Impressed. They only took pounds or credit card. Having only euro and dollars, I used cc but for done reason they only take European credit cards?! They accommodated me though and took euro."
Contra: "Baggage took forever to come out. I paid for priority boarding but they put me in other boarding so I was split up from my friend. We were 30 min late so everyone was standing in line - need boarding groups to call."

Contra: "Almost everything : surprise charge for not having printed out a boarding pas before I got to the airport : extortionate fee for checking on one bag : I guess I've been spoiled on other airlines with the privilege of being able to take a bag of luggage. This, together with the penalty for not checking in online more than doubled the cost! : be prepared for a long wait : very disorganized at the airport : they want you to arrive very early. : one of the flight attendants was pretty rude. : the flight was about an hour late : moral of the story is never take luggage on Ryanair : it's only meant for travelers who can keep up with the hidden fee schedule, travel light and who can put up with discomfort."

Contra: "Was late almost one hour"

Pro: "On time"

Pro: "Crew were friendly. Boarding seemed to take forever but the crew were smiley and bright."
Contra: "Landing late at night and having to wait for buses. When you book a seat at the front, the buses mess with the order so you end up on the last bus to leave, last to reach customs, last to get out of the airport. From touchdown to taxi - one hour with no bags to collect - that's very poor. Arriving at midnight with children this extended delay turns a sleepy activity into a fractious activity. If there was another choice on the route, with better options, would happily pay more to take it."

Pro: "A couple baggage check attendents let us use the business line to check our baggage because no one was in that linr"
Contra: "We got hammered with fees for not printing our boarding passes and prechecling our luggage. Not just the usual, got to pay for thr service but a substantial charge for not doing it ahead of time. The flight attendants were a little cool, no snacks at all, $3 for a bottle of water, otherwise no drinks. Ryanair had low fares but nickels and dimes you to offset that low cost ticket."

Contra: "Our backpacks cost as much as our tickets. I probably will use them again, though."

Pro: "It was amusing to see flight attendants peddle wares ranging from fragrances to scratch off lottery tickets. It definitely made flying Ryanair a memorable experience."
Contra: "There was never a dull moment on board, absolutely loved i! Long live free-market enterprise!"

Pro: "They should bring their service to the United States. I enjoyed it and the $499 savings over top named carriers"

Contra: "The passengers next to me were rude. There was no food or entertainment."

Pro: "Cheap price"