Găsește zboruri ieftine către Richmond

Pro: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Contra: "More space for shoulder and legs. Espicially for a 11h flight"

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Contra: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"

Pro: "The service was fantastic"
Contra: "Screaming babies. But hey, great flight"

Pro: "The service of the cabin was great!"
Contra: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."

Pro: "Attentive service - woke me up before landing (as instructed) and served a meal."
Contra: "Boarding on Doha was chaotic"

Pro: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Contra: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Pro: "crew was excellent, very attentive"
Contra: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pro: "Boarding"
Contra: "Overall excellent"

Pro: "The crew were nice and cautious"

Pro: "I was already travelling 5000km so I didn't notice anything"
Contra: "Turbulences ... but it's ok."

Pro: "Fantastic service, very friendly staff who are always happy to help"
Contra: "Should have internet free of charge in flight"

Pro: "All good"

Pro: "On general quite good"
Contra: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."

Pro: "Everything was fine except the flight delays"
Contra: "Flight delays"

Pro: "It was comfortable flight with a friendly crew."

Pro: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Contra: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"

Pro: "Entertainment"
Contra: "They re issued my boarding pass Doha, for Dallas flight and gave us the last seat on the plane, even though I chosed the seat at the time of booking. Food was ok, but when we asked for the chicken they didn’t had it. It’s an international flight of 15 hours with food shortage???"

Pro: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Contra: "Delayed for 4.5 hours. Extremely bad customer service"

Pro: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Contra: "Movie selection could have been better."

Contra: "both flights had 2 hours delay... also lugages cames with next flight."

Pro: "just enough time in Doha between flights. Not too long not too short!"
Contra: "Asian vegetarian food can be of better quality."

Contra: "Dirty old plane"

Contra: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Pro: "Very very clean plane."
Contra: "Movie selection could be improved. Second meal had no vegan option."

Pro: "On time departures Good entertainment options Could charge my electronics"
Contra: "Food was ok Boarding was somewhat disorganized"

Pro: "First flight was okay"
Contra: "My return flight then follow on with Qatar airways to Baghdad was cancelled and they didnt tell me that on my first leg i could have stayed longer as i was re directed to a later flight making my total layover 18hrs in Doha i rather have stayed in Philippines that extra 8 hrs"

Pro: "Entertainment"
Contra: "Food"

Contra: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."

Pro: "Amazing airline with excellent crew and ground staff ever willing to help!"

Contra: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"

Contra: "Suggestion: I think it is better if all the children and their parents/ care takers are provided priority seats in front. This will reduce unnecessary annoyance caused to other passengers on long flights and at the same time enhance the experience of the children and their care takers if special attention can be devoted to them."

Pro: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Contra: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Pro: "Everything was great!!! Stewardess were very attentive and helpful. Food was good. Enjoyed the movies on plane. The comfort was excellent."
Contra: "Can't think of anything I didn't like but maybe that I wasn't in Business Class. Just joking!!!"

Pro: "Food was good."
Contra: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Contra: "I never made it to the Yerevan to Doha flight, because Qatar Airways did not get me to my destination in time. They had an emergency landing in The Azores, after turbulence and several passengers got injured, when the pilot failed to warn passengers to put on their seat belts and they flew into the air, hitting the ceiling before falling down. One passenger had a heart attack. Once they de-planed us in The Azores, not a single Qatar Airways employee helped us on site anymore. Passengers were left in the hands of hotel and airport staff. There was very little communication with the passengers. A relief flight was supposed to come in 12 hours. It did not come for another 35. After the emergency landing, some passengers noticed that a wing looked defective. The disruption may not have been due only to bad weather, but a defective plane as well."

Pro: "Flight attendants were very courteous and attentive. Comfortable seats and smooth flight. Didn't feel that the flight lasted for 16 hours."
Contra: "Food needs to be asked for rather than offered."

Pro: "A350 is a very comfortable plane. More legroom than Emirates. Big difference for long flights."
Contra: "Service could be faster (food, etc). Entertainment system did not work on some of the seats."

Pro: "The airport in Doha is beautiful with great amenities and shopping. The quiet rooms are especially nice for a long layover."
Contra: "The ticket was cheap because of very long layovers"

Contra: "Cramped seating on long flight. Headrest not adjustable."

Pro: "The crew was polite"
Contra: "I ordered a vegetarian meal and they didn't have one for me. The breakfast was terrible. Green beans and strawberry yoghurt!?"

Pro: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Contra: "The food and the Duty Free shopping selection could improve a little bit."

Pro: "Good quantity and variety of shows on in-flight entertainment system which is important on 12+ hour flights."
Contra: "Food quality has gone down. Most flight attendants we encountered had poor attitudes - felt like they were doing us a favor when serving us."

Contra: "Same as previous. Found the"Personal touch" missing from Crew."

Pro: "Good leg space. Pleasant crew"

Pro: "We surely would have missed our international flight if it wasn't for the exceptional service the staff provided. They came out and found us in the long line to get through customs and ushered us and other people on the flight to the front of the line, allowing us to make our flight. Meals were plentiful and yummy."

Pro: "I liked the ease of boarding. The seats were comfortable and roomy."
Contra: "I did not like being inadequately prepared for the meal options. Then when I noticed something different I was not given that option. I was unable to eat most of the things served while on the plane. The customer service was very poor in trying to correct this as well."

Pro: "The flight boarded efficiently, and departed on time. Crew were friendly and helpful. The in-flight entertainment system was reasonably well-stocked with movies and shows. Seats were comfortable. Food was decent, but I felt not as good as some other carriers, such as Singapore Airlines."
Contra: "In-flight entertainment screens could be better, and in fact I have had better on other Qatar Airways flights. High reflectivity and poor contrast on these screens made for a mediocre viewing experience."

Pro: "All good"
Contra: "No comments - good overall experience"

Pro: "Crew Was very friendly , smiley, and welcoming."
Contra: "Movie selection could have been better, but was ok."

Pro: "I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards."
Contra: "We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?"

Contra: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."

Pro: "Swiss Airlines Saff was very friendly and helpful"
Contra: "0"

Pro: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Contra: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."

Contra: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"

Pro: "Flight share with another airline so we couldn’t book our seats in advance."
Contra: "Space is cramped. Very professional and courteous crew."

Pro: "The crew , comfort"
Contra: "The long delay on take off (4 hours +) in Zurich"

Contra: "Entertainment system was not working"

Pro: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Pro: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Contra: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."

Pro: "The buttered pretzel was nice, and different."
Contra: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."

Pro: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Contra: "Nothing. All was exceptionally good."

Pro: "Sandwiches"
Contra: "The flight was delayed 30 minutes. Not once did we hear an apology. They also changed the gate on us last minute and didn’t communicate. We discovered accidentally"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "We received an upgrade to business class. The entire experience was excellent."
Contra: "The flight was delayed in taking off, and our gate wasn't available when we landed so we had to wait again, ultimately adding approximately 1.5 hours to the trip."

Pro: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Contra: "It was a 11 hour flight and coach seats too small to sleep"

Contra: "Seats too small. Staff not friendly"

Contra: "Seats too small."

Contra: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"

Pro: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Contra: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."

Contra: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."

Pro: "Crew was very nice, blankets very nice."
Contra: "Seats are very uncomfortable, and arm rests between the seats don't go up all the way. Boarding was not well organized, not done by rows from the back to the front so a bit chaotic. As with all airlines in economy these days, the food was very mediocre, and the overall comfort of the flight was pretty poor."

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "My upgrade to first class. Service she good is good considering short flights"
Contra: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Pro: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Contra: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Pro: "Nice staff"
Contra: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Pro: "Check in, crew were friendly enough"
Contra: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Contra: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Pro: "I never used Swiss Airline before but my friends told me crews are very professional and clean... She is right!!!Their crews, Foods, and very clean environments.... had a wonderful experiences"

Contra: "Checking bags took longer than I would have liked."

Contra: "the flight late and i was missing the conection flight to Israel :("

Pro: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Contra: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Pro: "Decent food, for airline food. I didn't starve for the 8 hours, and the included beer/wine/spirits helps a lot. Entertainment system was enough to help pass the time. This flight had USB chargers...had I known, I would have loaded up my mobile with watchable entertainment."
Contra: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Pro: "The seats have been much better"
Contra: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Pro: "Staff was very polite"
Contra: "Our flight got cancelled and it was slow rebooking very confusing"

Pro: "Flight attendants were sympathetic"
Contra: "The first flight was cancelled after we sat on the plane for over an hour. We all had to wait in line at the transfer desk. Then our second flight attempt- boarding was awful, total chaos. The flight was delayed because boarding was so long. Then once we landed late, there was an issue deboarding the flight with the stairs and we were stuck for 40 mins for this process."

Pro: "Zurich airport"
Contra: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."

Contra: "I tried to get on an earlier flight to travel with my husband and every person claimed they couldn't help me. I called the airline who said there were plenty of seats on the flight, but they told me I needed someone onsite to help me make the change. Not great customer service."

Pro: "Entertainment was great. Staff and food was good as well"
Contra: "No room for legs"

Pro: "The food and service was excellent."
Contra: "Tight seating arrangements."

Pro: "Everything. I have been Flying Swiss for 10 years back and forth to Europe, must be over 25 flights I have taken with them. I think there has only been ONE delay in all those flights, and that was because of bad weather. I feel safe on every flight I take with them, they are sticklers for safety regulations and always get out on time! The planes are always clean. The flight attendants are always making sure you are ok, without bothering you too much! I wish they flew US domestic flights! I would never fly any other airline!"
Contra: "not much leg room, but that is typical on ALL planes... just the nature of the beast. Nothing more negative to say about Swiss... every other airline should take a lesson from them. I said "good" for teh food because it's airline food... as far as that goes Swiss is ok... I never like airline food anyway, and you get on eh plane at 9:00pm, who wants to eat dinner at that time anyway??"

Pro: "The crew was exceptional: friendly and professional."
Contra: "The seat was really small and I am 5.1ft. The screen was bigger than other flight companies but when the passenger in front of me put down the seat I wasn't able to watch the video comfortably. The entertainment sistem was a little bit old."

Pro: "Enjoyed the service"
Contra: "The seats were really hard for a 12 hour flight and not enough leg room."

Pro: "Courtesy, on time, just great experience"

Contra: "Seats way too cramped No wifi !"

Pro: "Service is pleasant and efficient. Flight arrived 30 minutes early."
Contra: "Economy is so cramped. My son couldn't eat his meal because the person in front of him had his seat reclined and there was simple no space left. I don't think economy seats in this cabin should even recline and if they must, they certainly should forbid it during meal times. The entertainment system on this particular aircraft is tired. Non-intuitive and a bit hard to use. I have flown on a lot of Swiss flights and most of the aircraft have a better system."

Pro: "Good service, drinks always available."
Contra: "Leg room brutal."

Pro: "friendly and helpful board personnel"
Contra: "Movie selection could be more current"

Pro: "On time arrival. Courteous flight attendNtz. Yummy dinner."
Contra: "The choice of movies. But I brought my book anyway."

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Food & entertainment"
Contra: "Boarding, narrow seats for a 7 hours flight & lost baggage"

Pro: "Better than all others at this time."

Pro: "Very nice"

Pro: "Attaturk airport, nothing about the flight itself"
Contra: "Rude staff & flight attendants."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "The flight was slightly comfortable, there were more food and snacks options than in other aircraft companies."
Contra: "Some of the crew were very rude, making a point to show you that they were hassled by serving you. I thought that was poor service. The seats weren't all working so while the passenger in front of me reclined, my seat wouldn't making for a very uncomfortable flight. I thought the entire aircraft needed either renovation or retirement altogether. Old TVs and non-functioning seats, all made me kind scared of where I was tbh."

Pro: "Always excellent"

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Contra: "WHEN i MISSED MY FLIGHT FROM ISTANBUL TO JEDDAH I DID RECEIVE ANY HELP NOR ANY CARE"

Pro: "The service was great, the flight was timely, attendants were friendly."

Contra: "The flight arrived late and Tipton Long to depart."

Pro: "Very nice. Food was decent, the airline attendants pleasant. Overall, I would fly with them again."

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "Cabin crew is well trained and very friendly. They take their jobs very serious and professional."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "Entertainment was very nice."
Contra: "Bath room was not clean during the flight. Flight attendants can be nicer."

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Pro: "Overall it was a smooth flight except for few minor issues."
Contra: "It seems as thought several of the hostesses may have been trainees so the food service was slow and, they ran out of food on some trolleys and sometimes forgot orders for passengers."

Contra: "Staff is mean, impolite, and inefficient."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "aircraft was clean and well maintained, generally good service on board"
Contra: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "There was upgrade special on our outbound flight at check in which we took advantage of so we were in business class flight from SFO to Istanbul. That was awesome experience - very comfortable fully reclining seats, gourmet food and drinks, impeccable service, wide entertainment selection, etc. Even on the shorter leg flights we took (i.e. Istanbul to Rome and Dubrovnik to Istanbul) they served food (light snack). We flew economy from Istanbul back to SFO but got exit row seats so plenty of leg room and seats reclined good amount. Again, great service, food and entertainment. All the flights we had on our itinerary were newer planes. Turkish Airlines is so much better than American airlines!"

Pro: "The service and entertainment!"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "This is a 12 hour flight - but we have no complaints whatsoever - by far our best experience and we have flown all of the big mid-east airlines."
Contra: "The entertainment system was a bit dated, touch screen did not work well. The leg-room was tight but I am of average height. Would have been tough for someone over 6ft."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Not much."
Contra: "Starting with the check-in process. It's the 21st century, people should be able to check in electronically. I was traveling with one other person. For whatever reason the seats were not next to eachother. Flying to Munich they were nice enough to look for seats next to eachother, to no avail. Not this time around. The check in line was horrendous, security was horrendous, and the gate process could not have been worse. The service was bad. Requests for water took 15+ minutes to be fulfilled. I also noticed there were not enough non-beef meals on the plane for those who requested with it. Then we landed and the nightmare...continued. Taxiing took 40 minutes. They brought us to three different gates before finally disembarking onto the Tarmac."

Pro: "Comfort, good quality meal, on time"

Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."

Pro: "No problems"

Pro: "Only liked desert and friendly crew memebers"
Contra: "If I would have booked through original turkish airlines, I would have got 3 luggage bag allowance. Next time I will remember."

Contra: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Pro: "actual flight ok"
Contra: "The Gate agent in Houston was not smart. 3 big mistages - 1. did not give us our baggage claim tickets. 2 . did not sit us together on the overseas flight (we are married and thats a long flight) 3. She did not ticket my husbands bag to go thru to Bucharest and it got stuck in Istanbul for 2 days."

Contra: "Perfect. Nothing to complain about."

Pro: "Food and crew were good on flight."
Contra: "Groumd crew at the ckeck-in desk was not goof. When she gave seat assigent, she was lying yo me or no knowlegde of fleet."

Contra: "My last flight was in 2006 and I said I'll never fly again on Turkish air, but the flight duration made me to try it again, unfortunately still very bad."

Pro: "The crew were nice."
Contra: "We could have used more legroom between the seats."

Contra: "No delay"

Pro: "Never made the connecting flight."

Contra: "Departure delayed by 1hr30"

Pro: "Amazing"
Contra: "Old plane"

Contra: "The crew was terrible & rude."

Pro: "I was very impressed with the flight attendants. They were very pleasant & very attentive to the guests. The premium seats were very comfortable. The only disappointment was the chicken dinner but the ice cream dessert & refreshments were wonderful."

Pro: "Very short flight. Not much to say"
Contra: "Not much to say"

Pro: "Friendliness of flight attendants"
Contra: "I wasn't awake long enough to find fault"

Pro: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Contra: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."

Pro: "The boarding was smooth and in time. I enjoyed the WiFi service and the extra room in the seats."
Contra: "I didn’t use many of the services since I slept for most of my flight. While I did enjoy the WiFi, it was kind of spotty throughout the flight. Some of my texts did not go through. On another note, this box forced me to type a negative response and would not let me go on to the next question until I submitted something. Additionally, it forced me to type over 50 words. This should probably be fixed for future use."

Pro: "The flight was on time. Airport personnel were courteous & efficient. Airplane was clean. Pilot was friendly. A passenger had a peanut allergy so Delta distributed almonds, instead. Nice. Overall, I like Delta."
Contra: "Leg room was just barely adequate. It was a small plane-nothing could be done about that."

Pro: "The seat was comfy foe the whole 20 min flight"
Contra: "You delayed my flight . Missed my connection and got.stuck at the airport for 6 hours . Now I have to miss work tomorrow"

Pro: "On time."

Pro: "Me atendieron muy bien , tuve un excelente viaje"
Contra: "Nada"

Pro: "The crew was nice. The cabin very clean. Flight very comfortable"
Contra: "The landing was a little rough"

Pro: "I enjoy being a Gold SkyMiles member, which gives me the perk of being in priority boarding. I also enjoy seating in Delta comfort, especially on long flights such as the one to LA. Delta has greatly improved on keeping their passengers entertained by having the latest movies to watch, as well as, satellite television. Additionally, the mobile app is excellent since it allows you to check in and track your luggage."
Contra: "Delta needs to improve their food and snack choices. The snack choices (cookies, chips, fruit, pretzels) wasn't horrible but could be better. As far as food to purchase, Delta's menu is extremely limited and not worth the price of purchasing."

Pro: "Giid free sandwixh. Very good entertainment system. Good seats."

Pro: "I was rerouted."
Contra: "No one would reissue me a ticket for the next flight. Delta and West Jet kept saying the other company should do this, and in the end no one did and I had to purchase another ticket."

Contra: "They delayed the flight for 11 hours and did let anyone know until after 4 hours of waiting and then the gate number for the new flight was wrong"

Pro: "Crew very nice"

Pro: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"

Pro: "No complaints. A puddle-hopper to a yes."

Pro: "All that one would want."

Pro: "Free meals and entertainment"
Contra: "Can someone please improve airline food?!"

Pro: "Flight was on time"
Contra: "Seats too closely packed little leg room"

Pro: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Contra: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Pro: "The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport."
Contra: "The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through."

Pro: "Comfortable seats and incredible kind staff"
Contra: "No food, drinks, or entertainment. But it was an extremely short flight."

Pro: "Smooth. Great Staff"
Contra: "No complaints."

Pro: "The crew and staff were efficient all along the way."
Contra: "I had a 2 hour stop in ATL with a final destination of Guadalajara. Since the hub system used by Delta required me to go north in order to go south, Delta decided to charge me $40 for my luggage. If I had flown directly to GDL there would have been no charge. But since I had to go through ATL, I added hours of travel and additional fees."

Contra: "No westjet checkin area and no signage. Staff didn't know what was going on."

Pro: "The crew kept it together even though the situation was stacked against them."
Contra: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."

Pro: "Plane should have been inspected before scheduled departure at 5:30 AM!"
Contra: "Narrowest bathroom I have ever entered! I weigh 120 lbs!"

Pro: "i thought the food was fairly good.i thought the crew were good."
Contra: "that we were about an hour late departing. i thought the entertainment especially the movies could have been better."

Pro: "People crowd the boarding area like it was the last flight out of hell. Delta needs a saner way of doing business."

Contra: "Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead."

Pro: "Booked as Delta but flew WestJet. Crew was amazing!"
Contra: "Only minimal snacks available due to shorter flight."

Pro: "Very helpful staff, airport's as well as flight's."

Pro: "suppose to be Delta but operated by West Jet"

Contra: "My seat choice was ignored on one flight"

Contra: "There was no dinner service in first class!"

Pro: "Smooth, nice flight. Excellence service, they tried to make up for the late pioltes, allowing to broad befriend they arrived."
Contra: "The flight was delayed over an hour, because the pilots were late. Not only was it delayed over an hour, but the flight itself was postponed twice because they knew they had a problem with scheduling."

Contra: "The flight took off more than an hour late, captain and crew were swapped out after the first 45 mins of the wait on the tamarack."

Pro: "Arrived at destination 30 mins earlier than expected."
Contra: "Boarding was a little late and slow. But it smoothed itself out since we arrived at our destination 30 mins earlier than expected."

Pro: "Nothing"
Contra: "Everything"

Pro: "Delta personnel were very professional. Flight was good."

Pro: "very poor communication to the passengers the crew left us in the dark"
Contra: "lack of communication to let us know about the delay did not give updates horrible experience missed an important meeting"

Pro: "Flight crew interacted with cancelled Jet Blue pax often and professionally about ground stop weather."
Contra: "Getting cancelled by Jet Blue 8 hrs earlier for weather with no apology."

Pro: "We're fine with no entertainment - we bring our own devices for that. Keep costs lower. The peanuts and other snacks were a pleasant surprise. The flight was delayed but the staff kept us reasonably informed and got us boarding ASAP. The plane was a little old but we like the 2-2 seating arrangement - perfect for couples."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "Loved it!"
Contra: "Liked it all"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Flight on time, good service, helpful staff"

Contra: "Luggage lost"

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Contra: "I was waiting over 1 hr for my suitcase...."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Food is provided"
Contra: "Delayed 6 hours on the plane"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Thank goodness the movies were good."
Contra: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Pro: "Not a good experience overall."
Contra: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."

Contra: "crew was not friendly"

Pro: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Contra: "None"

Contra: "It wasn't Lufthansa"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Pro: "Seats were decent 36A, entertainment was very good, also paid full r WiFi access which made a 10 hour flight more bearable. Food was ok, nothing special."

Contra: "The food could be better. The ravioli option very oily ."

Contra: "huge plane, no space. painful."

Contra: "Too many controls during boarding"

Pro: "Taking off was good"
Contra: "Landing was a little bit stressful. But still ok."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Contra: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Contra: "Some of the movie choices were a little dated."

Contra: "Na"

Pro: "crew was very nice engaging. shopping at Munich airport was unexpectedly good."
Contra: "My seat didn't recline. I changed seats with my sister mid flight so I could sleep."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "Excellent service, great airplane, and a high level of professionalism on the part of all Lufthansa crew members. I felt pampered."
Contra: "I was in the next to last row in economy class. The person ahead of me put his seat back as far as it would go. that is his right. Behind me were two friends traveling with me. I doubt if their seats reclined (the last row) so I did not attempt to recline my seat. As a result I was a true "sardine". There was so little space between my face and the seat back ahead of me I could not look at the video screen, which was positioned at an angle when the seat was back. I just closed my eyes and let it pass. Economy plus next time? I have long legs."

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Contra: "Second baggage charges"

Pro: "The crew, flight, food was great. At OTP, they don't take your shoes off and I rang because I had a metallic zipper on my boots. That costed me an extremely nasty and abusive pat down. They also searched my handbag, taking my stuff out and asking about everything, including eyeglasses. I was so upset that I forgot to take my passport from the bin."

Pro: "Upgrade to 1st class"

Pro: "Professional crew who provided really outstanding service."
Contra: "The boarding process was chaotic. The Lufthansa people didn't call out the rows to be boarded. The first boarding of families and first class passengers ended with no announcement for the economy class passengers to board until nearly half the plane was full."

Contra: "The ladies taking care of the passengers were rude. The expressions on there faces when I asked for something made me feel like I was bothering them."

Contra: "WiFi was not working"

Pro: "Tremendous selection of onboard entertainment. Almost makes up for the extremely cramped seating."
Contra: "When we landed in Frankfurt we knew that we had an hour and twenty minutes before our connecting flight left for Vancouver, BC. We also knew that our flight would start boarding about 30 minutes before departure time. I think the airline should provide more time between connections. We are healthy and able to hustle our way but many others wouldn't be able to make the flight."

Pro: "Short flight with a nice view."
Contra: "This short flight was operated by Air Canada, instead of Lufthansa. I was not told of this until after waiting in long lines for Lufthansa. Stewardess was condescending. Plastic side panelling of Bombardier rattled terribly during flight."