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Contra: "just did not like the baggage policy for carry on"

Contra: "I didn’t like the spicy food"

Pro: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Pro: "Good movie selection, very friendly crew"

Pro: "Food was good and staff was friendly."
Contra: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Pro: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Contra: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Contra: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Pro: "It was on time."
Contra: "The food sucked."

Pro: "Everything"

Pro: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."

Pro: "I had an exit seat"
Contra: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"

Pro: "Everything"
Contra: "Nothing"

Pro: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Contra: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Pro: "food, crew ."
Contra: "entertainment choices for Hollywood movies are limited."

Pro: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Pro: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Contra: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."

Pro: "Qatar airways is the best in middle East"

Pro: "On time. food were good in general."
Contra: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Pro: "Exlent"

Pro: "The crew was always present. The food was good too."
Contra: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Contra: "NA"

Contra: "Food is not fresh, very uncomfortable seats and very little leg room."

Pro: "Food and crew"
Contra: "Lost baggage no one knows anything."

Pro: "Craft"
Contra: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Pro: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Contra: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Contra: "Food could have been better. Dessert was disappointing, more choice could have been good."

Pro: "Courteous crew members Nice food tray containers"
Contra: "Portions were a little too small for me"

Contra: "no one came to help even after asking for assistance"

Pro: "Crew had amazing customer service with a badly serviced plane"
Contra: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Pro: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Contra: "The layover was too long"

Pro: "Crew Service"
Contra: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Contra: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."

Pro: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."

Pro: "Amicable staff"
Contra: "Baggage was damaged. They seemed to be running low on vegetarian food (despite having selected so online) - I was compensated never the less."

Pro: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Contra: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."

Contra: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."

Contra: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Pro: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Pro: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Pro: "movies were good."
Contra: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."

Pro: "The attitude of the staff"

Pro: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."

Pro: "Brand new and beautiful A350 aircraft, great service"

Pro: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Contra: "The food and the Duty Free shopping selection could improve a little bit."

Contra: "."

Contra: "Everything was wrong"

Pro: "Great crew. The A350 was a great experience, and I enjoyed that aspect of the flight. IFE was decent, large screens in economy also."
Contra: "Transiting at Doha was a giant clusterf*ck. I've been to the Kumbh mela in India, which is the largest gathering of people in the world, and I've seen better crowd control there. The transit security is a pointless exercise, especially when you have to go through security again. Boarding took well over an hour. Food portions are tiny, for such a long flight (BOS-DOH). WiFi is expensive compared to EK."

Pro: "The flight between Doha and Boston was delayed for six hours. The arrangement at Doha for the interim period was Excellent. Thank you."

Pro: "On time. Boarding was a breeze even with 400 passengers. Flight was smooth and quiet. Crew was very helpful."
Contra: "Food is not as it used to be. Need to bring that old taste back."

Pro: "Very nice"

Pro: "Emirates are very good"
Contra: "Fly Dubai is not good and poor service"

Pro: "I loved it."

Pro: "Excellent service"

Pro: "Everything!"
Contra: "Not a single thing. Emirates is terrific!"

Pro: "Great service; wonderful crew; best food & entertainment!"

Pro: "I'm not going to travel by Emirates again. My miles were not added though I asked multiple concerned people. Same thing happened with some of the fellow travelers."

Pro: "Low cholesterol meal was quiet good"
Contra: "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"

Pro: "Hi nice flight"

Pro: "Excellent"
Contra: "Honestly nothing perfect Airline Definitely I will use the Emirate at airline again and again"

Pro: "Everything was very good!"

Pro: "The plane was not full and I had three seats to myself, so my very positive review is not totally fair. However, on a relative basis in comparison to other airlines, Emirates is the best on which I have flown."

Pro: "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
Contra: "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."

Contra: "I watched one movie, but the selection was pretty goo."

Contra: "The crew hardly paid attention to request. I had to ping multiple times and wait for really long time to get a glass of water. I tried to get to the back, the crew dint even move to help us with anything. They sat together and were talking and dint even care to move. I have never seen this amount of careless attitude so far in emirates. Food quality has gone down quite a bit compared to my travel before."

Pro: "GOod food and prompt"
Contra: "Lost baggage and no compensation or communication about whereabouts for 4 days. Expensive layover hotel with poor service"

Contra: "need more movies boarding started before the stated date, told me to go to 3 separate counters to change my seat and it didn't even end up working out"

Pro: "Pleased with everything."

Pro: "Everything."
Contra: "None."

Contra: "My check in luggage was torn. The handle was ripped off from one side. :("

Pro: "Continues"
Contra: "None"

Pro: "All the Emirates hype is true! What a great experience even when traveling as a passenger assistant!"

Contra: "Baggage took close to 2 hours to get to baggage claim on return trip"

Contra: "Food was not given properly, no snacks was there which I get in between breakfast and meal every time I fly from Dubai to Boston or the reverse. No kit was given which includes brush, paste, eye covering band. Last time I travelled from Boston to Dubai the food was completely frozen and now this!"

Pro: "Everthing"
Contra: "I liked everything"

Contra: "Again the same indifferent attitude by cabin crew towards student gustes and particularly females. I was sick on the fligt despite informing crew no care was taken. I lost one of my check inn bag airline is indifferent. No help or compensation."

Pro: "Ok"
Contra: "Seating"

Pro: "Their wheel chair assistance was the best. They took care of my parents really well. Above all they were very welcoming and considerate towards their needs."

Pro: "Food and alcohol was plentiful especially after a long flight"
Contra: "The 777 is a bit cramped compared to A-380"

Contra: "We were not able to print the online checking ahead of time, so we had to stand in a lot of very long lines. The person printed the wrong boarding passes because they didn't know many details about domestic and international flights. There was also confusion about checking in the luggage between the domestic and international flights. A boarding pass from Dubai to Ahembadvad was not given at the New York airport."

Pro: "Crew very professional. Fare for flight very reasonable."
Contra: "Had 90 minutes fr connection, 30 min delay so 1 hr left. Had to walk walk and walk for nearly 1 hr to barely make it. Airport is TERRIBLE in terms of going from gate to gate- loong walks with no moving walkways. Train is a joke covering very short distance. Once arrived in Boston, took 1hr before luggage started unloading, and then to find out our 4 bags didn't come at all. Staff on ground not courteous, wouldn't send bags to home town in Raleigh. Had to wait till afternoon to get the bags and then fly to final destination. Entertainment system very bad, audio/video stop and go, stop and go- really terrible (though notice some people's screens were working fine)."

Pro: "Service and crew were lovely and gracious. Food was good. Some items were delicious, like the vegetarian entrees. Bread, pizza was not so good. Entertainment system is amazing."
Contra: "First set of headphones I unwrapped were dirty. Luckily was able to obtain another set."

Pro: "Please Refund my ticket"
Contra: "Lost baggage. It had important stuff"

Pro: "EXCELLENT QUICK SERVICE. CREW WERE FRIENDLY & ALWAYS SMILING. KEEP IT UP."

Pro: "on time and proice"
Contra: "food and seat"

Pro: "I like Emirates, and it was the first time that I flew Jet Blue. Jet Blue staff is friendly and helpful."
Contra: "Doesn't seem to me that Emirates and Jet Blue are aligned. JetBlue does not recognize what my status is with Emirates, the layover was long without a lounge, you can not select your seat on Jet Blue through Emirates (this is a huge irritation!), you can't check in online through Emirates for the Jet Blue return trip, and the seat selection for Jet Blue was awful."

Pro: "Boarding and space were great because I paid extra for it."
Contra: "One attendant seemed to be in training. Or perhaps she should've been. Everyone needs to learn but it doesn't boost your confidence in a flying experience when the crew member making the announcements keeps getting things jumbled."

Pro: "After a tiring 14 hr stop over in Dubai, I boarded my flight to Boston from Dubai at around 3 in the morning. I don't know when I fell asleep because I did not even wake up for the takeoff. The crew let me be and when I did wake up 5 hrs later they provided me with something to eat because I had missed the meal served earlier. The even closed my window shade as not to have the early morning sun disturb me. I call that great service."

Pro: "was jet blue and average"

Pro: "best thing about this airline is their staff I hope they keep this excellent service standard"
Contra: "I didn't like that the upgrade to business class was more than $3k one way. The business class was not even flat bed. If you are going to charge that type of fee at least match what other airlines offer!"

Pro: "Emirates attendants were courteous."
Contra: "Three toilets were closed because of problems right from the start. So the entire flight of approximately 13-14 hours was inconvenient."

Contra: "The 777 seat was so uncomfortable"

Pro: "Everything is a lesson to other airlines. Awesome flying by emirates."
Contra: "No complaints"

Pro: "كانت رحلة رائعة مع طاقم ملاحي محترف في خدماتهم المتواصلة وابتساماتهم الدائمة طوال الرحلة حتي وداعهم بابتسامة الا انني عندما وصلت الي مطار دبي قادما من السعودية ذهبت الي مو'ظف اسمه رياض لاستخراج البوردينج باس لرحلة المواصلة الي بوسطن فلم يعطيني وقال لي اطلع اليفوقدلاستخراج البوردينج باس وذهبت اليدالذابق الاعلي فقالو نحن لا نستخرج البوردينج باس من هنا ارجع تحت ورجعت ولم اجده ووجدت موظفه اخري قامت بخدمتي عليداكمل وجه واعطتني البوردينج باس مثل هذا الموظفدكاندسيتسبب في فقداني للمقعد بسبب اهماله امل ان ينظر لذلك بعين الاعتبار ووفقا لما تمليه قواعددخدمة الركاب حايدلا يتسبب فيدالاساءة لشركة عملاقة في مجال الطيران شاكرا لكم جهودكم ومتمنيا لكم مزيدا من التقدم والازدهار لكم خالص تحياتي الشريف /احمد السدمي"

Pro: "Received an upgrade to business class. Excellent service and accommodation."

Contra: "Too much hassle on boarding bus to train? I have watched some of the Elderly had too many problems? Carrying their own carry on on those steps? And the 15 minutes bus ride? We are in the 21 st Century? Needs to be improved. Jaya Sreedhara"

Pro: "Pleasant crew."
Contra: "Refusal to let passengers bring water purchased past security on the flight. I have flown hundreds of flight legs, many international, and never encountered such a policy. Water distribution on board did little to compensate. Shortage of vegetarian meals (unless ordered ahead of time) despite their listing on the menu as an option for everyone. I was seated in the first third of the cabin and got no meal. Vegetarian meals should either be available for all or not listed in the menu as an option."

Pro: "Service and comfort was good. Seats are bit smaller than other two gulf carriers. Food was good"
Contra: "Food could have been bit better."

Pro: "ok"
Contra: "nothing special"

Pro: "See above."
Contra: "Hard to see monitor for films and to hear through earpiece."

Contra: "Great"

Pro: "Crew was polite"
Contra: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Pro: "Nothing"
Contra: "Delayed, bad entertainment system, lost our luggage"

Pro: "Great food, snacks, and entertainment."

Pro: "Amazing staff .."

Pro: "Very courteous attendants."

Pro: "Absolutely amazing transatlantic flight with Swiss as always"

Pro: "Unlike some airlines the cabin crew is professional in appearance and behavior- courteous and pleasant. My husband and I enjoy the fact that ski equipment is taken without additional charge. The direct flight to Zurich is very convenient."
Contra: "Having to pay for seat selection"

Pro: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Contra: "Nothing."

Pro: "Small screens. Hard to use"

Pro: "There was water to drink"
Contra: "Plane felt like a 1990 air France flight. Cabin dated. The least amount of room I can remember on a plane. When sitting upright and the person in front reclined, i looked at their head and if I crossed my arms, it would touch the seat in front. Could not pick up pillow that dropped on the floor, could not bend around the seat in front. Very hard to get out to use the toilet. Felt very claustrophobic."

Pro: "The staff was courteous and effective. The pilots made up time after waiting for a few connecting passengers."
Contra: "The food was edible but not up to the usual Swiss Air standard."

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Left on time Crew friendly and helpful"
Contra: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Pro: "Staff, and service were good."
Contra: "We had to Run from our arrival gate to our departure gate, and take a train, and go through immigration and then a second documents check. It looked to me like Swiss Air knew we were running close as the flight rarely (if ever) leaves on time. It was stressful for us and for the 30+ others who were still in line in immigration when the flight time passed. It turned out to not be a problem but the published times are unrealistic. Seats were tight and comfort in cattle class is NON Existent sleep on an 8 hour flight was not even possible."

Pro: "They are the best airline flying to Boston."

Contra: "Provided headphones are horrible and headphone jack only puts out mono when used with a regular set of headphones."

Contra: "See above about missed flight because of SWISS and no help or communication. Still haven't left and not happy."

Contra: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Pro: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Pro: "Very pleasant and friendly attendants. Food good, you'll never feel hungry! Love the chocolates!"

Pro: "A+."

Pro: "Same as above!"

Pro: "There were a couple of stewardesses who were nice and helpful to the passengers. The food selection was fairly good. Drinks were available at regular intervals. Flight was comfortable except for some turbulence during landing."
Contra: "There was no pre-boarding for families with kids. They waited until the entire Business and First Class passengers boarded in Zurich before they allowed us. This was different in Mumbai where Swiss had families with kids board early. The airbus was not well maintained as fara s cleanliness was concerned. There were bathroom supplies on the toilet floor. Crumbs and food particles on the seats/crevices from the earlier flight"

Pro: "Attentive crew offwring water frequentlyflight"
Contra: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."

Pro: "Good service inflight"
Contra: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Pro: "Courteous staff,"
Contra: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Contra: ","

Contra: "Same as above."

Contra: "Bag is missing and no one at bagga area to help! Have waited almost an hour!!!!"

Pro: "I loved the timing of my connecting flights. Just enough layover time."
Contra: "COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat."

Pro: "Upgraded to business class. Very professional and attentive crew."

Pro: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Pro: "that the movie stayed on while people were filing out which made it less frantic and more chill. the lines at immigration were terrible"
Contra: "the calzone served just before landing was tricky because the inside was soupy and it was messy to eat"

Pro: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Pro: "Lots of snack service and real dinner's! So much yummm"
Contra: "Boarding was kinda weird and confusing."

Pro: "Crew was excellent, and the food was both ample and appetizing."
Contra: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Contra: "Flight was delayed for no particular reason. The entertainment system is terrible - it was interrupting (freezing) the movie every several minutes making it almost impossible to watch."

Pro: "The crew were great. They did the best they could given the circumstances. We got a compensation voucher because of all the trouble on the flight. That's something, though it's not super useful for the occasional traveler on SWISS (2000 miles and more bonus miles or CHF 50 travel voucher)."
Contra: "The plane arrived in Boston 50 minutes late, because we left Zurich late. That was because we were waiting on people to make a connection. Which was probably because their SWISS flight was late. Why are all SWISS flights running late??? There was no coffee or tea on the flight because there was a problem with the electrical system of the hot water machines. That could have been fixed before we left.... The entertainment system is clunky, and it didn't help that it had to be rebooted (took 20 minutes !?!?) in the middle of the flight to deal with some 'isssues'. The big boxes with the entertainment system underneath the seats are not fun either, they really cut into legroom. In general, it seems this plane is in need of a bit of an overhaul and maintenance. And whatever happened to Swiss punctuality? I'm not used to SWISS flights being late. You can do much better than that, you used to!"

Pro: "That I was able to get the front seat with the extra legroom at no extra charge. I also liked that the take off and landing were smooth. As was the flight in general. Also, the Swiss chocolate was good."
Contra: "The seats are so narrow and uncomfortable! The overnight flight from Boston to Zurich was the most uncomfortable flight I've ever experienced. There is no legroom. And the seats are incredibly narrow. When the person in front of me had their seat reclining I had even less room. Horrible. The only reason the flight from Zurich to Boston wasn't quite as bad was because I was able to get the seat by the exit aisle with extra legroom. The food was terrible. It didn't taste like real food. It looked and tasted totally artificial. Overall, a very poor experience."

Pro: "Plenty of empty seats so it was much more relaxing."
Contra: "Seats are pretty crammed in (per usual) and on this leg of flight there were no overhead air flow things, so I couldn't get any air to blow on me. Prior flight did have them so I guess it depends on which plane design you are on. Air flow would be good on all planes."

Pro: "Loved the entertainment options, and pretty Good food!"

Pro: "Got an entire row to myself so I could lay down and sleep! Thank god! Flight smooth and attendants were kind. I was on a connection and thought I was going to miss my flight but thankfully they wait or all passengers from connections to board (from delayed flights arriving)."
Contra: "I am gluten-free and there was really no options for me to eat. However, the attendants offered me two of the snacks on board that were GF in lieu of a meal. Unfortunate there was no real food I could eat, but the snacks were appreciated."

Contra: "Several flights to US were leaving from the gates in the same wing of the terminal. A separate US passport control hurdle was set up there as an additional step prior to the boarding. The lines were long and barely moved when I joined about 40 min before my departure time. The security guy who handled the lines refused to let me through without waiting in the line. I was pretty stressed that I won't make it in time. Eventually it was all fine, people were picked up from the line by crew members of the flights that were about to leave. And when I eventually got throught, the flight did wait for about 15-20 min for the connecting passengers that were late. Having a clear communication at that US passport control line near the gate would make my flight connection and boarding process much less stressful."

Pro: "Nice blanket."
Contra: "I told the stewardess I had 2 broken ribs and a badly injured leg. She seated me at my seat with - some metal box under the seat in front of me so I couldn't get my feet under it at all! Then she tells me not to put my feet in the aisle! That seat should only be sold to a child! Terrible food. I'm terrible "snacks" of pretzels, it was so insulting."

Pro: "See above"
Contra: "See above"

Contra: "Due to overbooking or other reason, we were sent to Frankfurt instead. We were not notified prior to departure at all. I'm trying to reach Swiss customer support for 7 days, no luck."

Pro: "The crew was very friendly, the food was pretty good (especially the chocolate at the end). I had a shore layover of fifty minutes and was able to transfer very easily in the Zurich with plenty of time, and my bags made it too!"
Contra: "For the last half hour or so of the flight I had water dripping on me from up above which was really uncomfortable. A woman in the seat behind me complained that she was all wet too. Not sure if there is a way to fix this, I'm assuming it's condensation, but it did make a bad end to an overall pretty good flight."

Pro: "Wonderful , helpful crew , smooth flight Perfect !"
Contra: "Only slight issue .. More legroom !!"

Pro: "Comfortable seat Good selection of movies"
Contra: "The plane had no room to stretch inside. The space was very confined and cramped. Not good when your traveling for 10hrs in the air. I also didn't like the food or the portions. Bad selection of music."

Pro: "My languages are all damaged."
Contra: "My languages are all damaged"

Contra: "long lay over"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "One sign had row 27> The other sign had 28 >"
Contra: "Mass confusion resulting in slow boarding."

Pro: "Better than all others at this time."

Contra: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"

Pro: "All around quality Airline..."
Contra: "Redundant security checks, even at the gate area!"

Pro: "Over all v good"
Contra: "Why prizes change at the time of booking?"

Pro: "The staff is very friendly and helpful"
Contra: "Everything was good"

Contra: "The food wasn’t good and the service the palet wasn’t very good"

Contra: "Haphazard boarding"

Pro: "I traveled solo with 2 toddlers. It was obviously not the best flight I’ve had but the staff was super helpful. The flight attendant got me the changing table ready every time I had to change my daughter. And always they helped me to stay with one of my kids when I had to take the other one to the bathroom. They were really kind and offered many kids related stuff (headphones, baby care kit, kids travel kit, etc.) Plus the food was amazing as always in Turkish Airlines."

Contra: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Pro: "great food! competent crew. all efficient and good."
Contra: "an extra beverage service in the middle of the flight would be nice, but that's okay."

Contra: "This’s the worse airlines that I ever use in my life, in my way back to Boston I get to the airport 2 and half hours before my flight, it was so crowded outside the door, so I didn’t get to check in till like an hour and 10 minutes, Guess what! They didn’t let me in because they close the gate they said?? They have me payed for another thicket to I take the next flight They are so weird, even when you called the customers service they will do nothing for you, like they don’t live in our planet!! Trust me stay away from this turkish airlines"

Pro: "It seemed like an old model airplain, didn't get enough space. It was so tight."
Contra: "Seats were terrible!"

Pro: "It's all great. Recommended"

Contra: "Terrible customer service"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "I like the food which were served, I like everything overal"
Contra: "nothing"

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "The tv because I got to watch a couple of movies"
Contra: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Pro: "I liked the movie options and the fact that we were given blankets and pillows."
Contra: "I was told in Vienna that I would be allowed to carry my Kindle onto my flight from Istanbul to the USA. I was not able to and had to wait in a very long line both in Istanbul and in the US. I understand the change in regulations, but it is important that all employees of Turkish airlines are aware of the change. We also waited one hour on the runway in Istanbul. Additionally, there was a small section of the plane which received food roughly an hour later than the rest of the plane. I was on this section, and was uncomfortably hungry by the time I received food."

Pro: "Turkish Airlines has an excellent entertainment system"
Contra: "They used to have more legroom"

Pro: "food"
Contra: "leaving late"

Contra: "Not enough room between rows. Can't recline seat if table behind is open."

Contra: "It was an hour late arriving!"

Pro: "Everything"
Contra: "Nothing :D"

Pro: "The food was amazing."

Pro: "The service and entertainment!"

Pro: "Liked the food and service"

Pro: "Everything"

Contra: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."

Contra: "Staff was a bit rude"

Pro: "The entertainment choices were quite good. Flights arrived more or less on time."
Contra: "Our departure flight (BOS-IST) was changed 6 weeks after our booking, so our 2.5-hour layover became 10 hours. This happened before in my past experience with Turkish Airlines. There were many babies and small kids, so the noise level was high. Not ideal if you want to get some sleep on the flight."

Contra: "Excellent service"

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Contra: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Pro: "Food"
Contra: "Frequent announcements"

Pro: "friendly crew excellent service good food"

Pro: "good food, good service, comfortable large selection of personal entertainment personal toiletries friendly service usb ports on every seat"
Contra: "movies kept freezing or skipping even after restarting computers. slow boarding/gate security check in Istanbul caused significant delay"

Pro: "The seats were very small. Luckily I had no one sitting next to me."

Pro: "Food is the best ever on a airplane."
Contra: "I liked everything about flight. Food"

Contra: "Perfect. Nothing to complain about."

Pro: "Being this was a last minute business trip, I felt that the overall experience was positive."

Pro: "Entertainment system Online check-in and seat reservation"
Contra: "Flight attendants unresponsive to the point they wouldn't even come over. Food was so-so but not enough."

Contra: "Excellent"

Contra: "no food for vegetarian"

Pro: "The crew was good. Now fast but good."
Contra: "The food was pretty basic."

Contra: "Wifi didn't work"

Pro: "Food, timeliness, comfort"
Contra: "Not sure"

Pro: "Delta, as always, comes through! Although my original flight was delayed, Delta provided the option to rebook on another DL flight at no additional cost. They made it super easy! As always, the crew was friendly, helpful and professional! Thanks!"

Contra: "WiFi didn't work"

Pro: "Good seating, great food, good service."

Pro: "small and uncomfortable"
Contra: "respectful size seat"

Contra: "Not getting turned around after flying in the air for an hour, having to get on another plane, and then landing at 4am."

Pro: "Convenience. Smooth ride. On time. Great staff."
Contra: "N/A"

Pro: "Nicer plane"
Contra: "One stewardess almonds mowed me down with cart"

Contra: "Wheelchair shortage on arrival, although I had one reserved. Waited for a while then walked. Not ideal. Very long wait for bus to rental car center."

Pro: "Not comfortable and not helpful"
Contra: "Some rude staffs , not helpful"

Pro: "On time and helpful staff."
Contra: "Very cramped seating."

Pro: "Everything was really great"
Contra: "I can’t no say anything bad"

Contra: "Really rough landing"

Contra: "Late boarding and take off with no explanation."

Contra: "I was flying from CDG to LGD and my bag was lost, yet the baggage claim system showed it arrived...... Thankful I packed some essentials in my carry on. The bigger issue will be dealing with my medical insurance company to get medications replaced that were in the checked bag."

Pro: "I am always impressed by the Delta staff. Top notch."
Contra: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."

Pro: "Me atendieron muy bien , tuve un excelente viaje"
Contra: "Nada"

Pro: "Even though we were in the very back row, we did not experience a foul smell from the restrooms. This was a very nice relief. It is bad enough that the seats don't recline and there is no window in the very back row but prior experience with the added nausea of foul restroom order has been a serious insult to injury. In this case there was really minimal odor. Also since we are traveling as a family we are very happy that we were seated together. We have experienced the past that sometimes our seats will be fragmented and that creates major challenges when you are traveling with young children. However on this particular flight the ride was rough during both takeoff and landing, a lot of side to side shimmy. Also the cabin pressure varied quite a bit during landing causing all the kids to complain about some discomfort in their ears."

Pro: "Loading process, seats and drinks were great"
Contra: "No TV on back of the seat but thankfully the ladies next to me were very entertained"

Pro: "The TV selections"

Contra: "Change d for WiFi. Cheap"

Pro: "I liked the WiFi and Movies. The flight crew was wonderful making a stressful retreat from Hurricane Irma a little better"

Pro: "Clean and good size sears"
Contra: "Slow boarding, crew tires and it showed, pretzels no nuts,"

Pro: "Efficient hop to Boston"

Pro: "Modern plane from ATL to BOS. On board games were a fun distraction."

Pro: "Free entertainment and free food was unexpected and very welcomed, especially given the trend of charging for more and more features."

Pro: "They did eventually put out some small snacks and drinks (water and regular coke)."
Contra: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Pro: "Very professionals"
Contra: "N/A"

Contra: "Boarding in LA was. Mess"

Pro: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Contra: "The guy next to me was kind of smelly but was very nice."

Pro: "The crew were nice"
Contra: "The wifi didn't work at all, the entertainment system wasn't working until they did a reboot during the flight"

Pro: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Contra: "n/a"

Pro: "Pilot got us back safe through some bad turbulence, the flight was shaky from start to finish. They gave extra snacks, were attentive to any needs. Would definitely trust Delta pilots again. Also with this being a connecting flight, it was nice that the group of five I was in was given an entire row to ourselves."

Pro: "Flew delta a few days ago and this wasn't an issue but you've gotta do better on the wifi and tv front. Part of my decision to fly delta is entertainment."
Contra: "Wifi was too slow to stream (audio only) a live sporting event. No satellite tv for the entire flight with no announcement - I had to ask the crew twice what was up."

Contra: "No tvs."

Pro: "On time departure and arrival."
Contra: "Cramped! Cabin crew not particularly friendly."

Contra: "All good"

Contra: "Same as above"

Pro: "Good selection of movies available, but right half of touch screen was broken..."
Contra: "Flight departure was delayed almost 30 minutes for "baggage," but Delta still managed to leave many passengers' luggage in Amsterdam. Desk agent guaranteed baggage delivery within 24 hours. 4 days and 3 airports later, my bag reached my hotel. Fly Air France instead. The food is better and they won't lose your luggage."

Contra: "Family of 6 with 3 minors. Could not sit any of us together."

Contra: "After a grueling 14 hour flight back to the states from Asia, got notification that my Delta flight was further delayed an additional 3.5 hrs from the layover of 2hrs, so I was at the airport for a good part of the day and did not get home till midnight. Altogether 24+ hrs of no real sleep. To add insult to injury, a Delta representative called and apologized, offering a $100 voucher or gift certificate. Raised expectation that they might actually do the right thing. I then received a Delta email that says "Your day just got better", except there was nothing but ads and enter to bid for things. Overall bad experience when I really needed them to get me home on time."

Pro: "Great flight"

Pro: "Very enjoyable trip."
Contra: "Nothing"

Contra: "no food. no entertainment"

Pro: "Seat assignment very comfortable!!!"
Contra: "N/a"

Pro: "Great customer service"

Pro: "Generally there was a king of a "good buzz" among the passesgers Appreciated the good budget value. It made the trip to see my daughter possible"
Contra: "I don't have any negative feelings"

Pro: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"