Găsește zboruri ieftine din Santiago în Bucureşti

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Food was great, enjoyed watching videos, staff very profession and friendly."
Contra: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Pro: "The crew were excellent and seats were comfy."
Contra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "The crew was pleasant"
Contra: "Baggage checkin & flight boarding was slow & disorganized."

Contra: "The KLM crew are always great serving and treating you. Well above many other airlines."

Pro: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pro: "Crew were great"
Contra: "Refreshments"

Pro: "Very friendly crew and on time with no problems."

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "General flight journey"

Contra: "Entertainment"

Pro: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contra: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pro: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Pro: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Pro: "KLM staff is great"

Pro: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contra: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pro: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Contra: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Contra: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pro: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pro: "Crew was great, very nice"
Contra: "Not enough legroom"

Pro: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contra: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pro: "I slept pretty much the whole time"

Contra: "Flight departed 35 minutes late"

Pro: "Friendly in-flight personell"
Contra: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Friendly attendants. Decent food, and frequent snacks and beverages."
Contra: "No charging ports for electronic devices."

Pro: "Food was good and crew members were very nice"
Contra: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pro: "Absolutely nothing!"
Contra: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pro: "The staff was very helpful and professional. Promp response to calling for attention."
Contra: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Contra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pro: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contra: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Contra: "Amesterdam airport employee was really rude"

Pro: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Pro: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Contra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pro: "I really like the spaciousness, the plug ins and general service"
Contra: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."

Pro: "Price"
Contra: "Klm flight has very congested seating Getting information about eticket was pain"

Pro: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contra: "What is there not to like about KLM? I cannot find anything."

Pro: "quick boarding, responsive Airline stewardess, very polite."
Contra: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pro: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contra: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pro: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Contra: "See above"

Pro: "Quick (relatively) flight."
Contra: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

"Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process."

Contra: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Contra: "Entertainment system was not working on all seats"

Pro: "Na"
Contra: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Contra: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Pro: "Entertainment system"
Contra: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Pro: "Nothing !! Such a bullshit flight ever !!!"
Contra: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Pro: "Flight was on time."
Contra: "In flight complimentary food and drink service could have been better."

Pro: "The whole crew is so kind"
Contra: "Delta made my whole first flying experience the best."

Contra: "Baggage check in was stressful"

Contra: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Pro: "Extremely hot the plane"

Pro: "Flight was on time."
Contra: "Food could have been much better in comparison with other airlines."

Pro: "Crew was nice, too short of a flight to figure out more"
Contra: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Contra: "Arrived 5 hours late"

Pro: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Contra: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Pro: "It was a nice plane and boarding was well organized."
Contra: "I was assigned a middle seat, if not for that I would have given a higher rating."

Pro: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Contra: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Contra: "Tiny uncomfortable seats."

Pro: "It was on time"
Contra: "Hard seats Boarding was 35 min delayed"

Pro: "Food, service, comfort"

Pro: "Crew was very nice and the plane was clean and comfortable"
Contra: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Contra: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Pro: "The friendliness and courtesy of the staff."
Contra: "One piece of my luggage was left behind in Paris."

Pro: "Arriving safely."
Contra: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pro: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contra: "no complaints"

Pro: "It es a good flight back"
Contra: "Items missing on duty free purchases"

Pro: "Good boarding procedure."
Contra: "Nothing much to add for a short journey."

Pro: "The hostesses were very kind and nice"

Contra: "There are always delays. Today it was that internet was down."

Pro: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Contra: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Contra: "The crew was not very polite."

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pro: "Cheap aircraft, not even headsets"
Contra: "Dirty aircraft, I expect more when I pay a lot"

Pro: "Good seat near the front."
Contra: "Delayed arrival by 30 minutes."

Pro: "The crew was very nice and helpful."
Contra: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Pro: "Boarding sevece was very nice and helpful Thanks so much"

Contra: "Meal choice missing kosher non-gluten combination."

Pro: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Contra: "There is nothing I did not like."

Pro: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Pro: "Movie selection was awesome! Food was good too."
Contra: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Contra: "Delay over an hour"

Pro: "Late"
Contra: "Late"

Pro: "The crew"
Contra: "Not enough room for legs. Small amounts of food. No entertainment."

Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"

Pro: "The crew was friendly."
Contra: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Pro: "Boarding was efficient, the flight was on schedule, crew was nice."
Contra: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Pro: "I have been Flying Blue platinum for six years in a row. I often wondered why I never got a complimentary upgrade... Well, I can no longer complain: I was very kindly invited to move across that curtain. Of course, in short haul (2-hours+) A321 flights, all seats are created equal, business or main cabin... But the attention was there, excellent service, and gourmet food too. The whole experience was great. I'll go on flying Air France with fewer regrets."
Contra: "Nothing"

"Kayak cancelled my return flight without notifying me. Fortunately, British Airways got me on the same flight with modified connections."

Pro: "It was great."

Pro: "Lounges are good"
Contra: "We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others."

Contra: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."

Contra: "all"

Contra: "It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly"

Pro: "The sit"

Pro: "Good seats at back of plane"
Contra: "Food"

Pro: "Crew was friendly and professional, food was quite good as far as airlines go, chicken korma not bad at all."
Contra: "The premium economy seats are hard, and you really notice that on a long-haul flight. It was at least spacious and offered a reasonable degree of recline. WiFi was expensive and unreliable."

Contra: "The seats are too small no entertainment No fast track for business class"

Pro: "Not much, except that I got to Nashville."
Contra: "I was told that boarding was about to stop, and that the doors would close any minute. As it turned out, this did not happen for at least 30 minutes. I was among the first on board, and really worried I'd miss the flight. The bathroom sink was out of order, no way to wash hands, a health hazard!"

Pro: "The free drinks."
Contra: "The stink of curry throughout the plane and the other choices of meal being gluten laden pasta and gluten laden crackers, muffins, and bread for breakfast. I am very glad I ate in SFO before leaving or I’d have been starving by the time e arrived in LHR."

Pro: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contra: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Pro: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Contra: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."

Contra: "i was asked to pay to check in my luggage :("

Pro: "Snacks or water had to be purchased No in flight entertainment Crew not so nice"

Pro: "Nothing"
Contra: "Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me."

Contra: "The cabin was extremely hot for almost the entire flight. I had my pants rolled up to try to stop sweating. I asked for some ice water to help cool down and although promised, it never arrived. I was not able to sleep as a result."

Pro: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Contra: "no free food in a 2h flight??!! thia is a low xoat airline standard!!"

Pro: "We slept the entire flight since this was the second leg of our journey."
Contra: "Plane departed 40 minutes late even though we were on board in time. Congestion at Heathrow was the problem, but this was not a problem for us since we got an extra 40 minutes of sleep."

Pro: "Treated coach like first class."
Contra: "Nothing"

Contra: "BA 884 and BA 885 (a 3 hours flight!) had no water , coffee and food at all !!! PLEASE HELP US !!!"

Contra: "On the flight from Barcelona to Boston we almost missed a connecting flight because of many steps to get from one plane to another an long lines at every One has to allow at least 3 hours to transfer from one flight to another"

Pro: "Price"
Contra: "Everything else"

Pro: "Everything was fine, food was better than expected, on time"
Contra: "Passport control at Miami flat out socks and seems to be getting worse."

Contra: "horrible seating"

Pro: "Very helpful and professional staff."
Contra: "My two flights on BA were the coldest I’ve ever experienced. Everyone needs a blanket during the flight. My feet were cold even under the blanket. There was also a cold air vent blowing cold air on my near the floor."

Pro: "Liked that my wife and I could have a two seat row to ourselves."

Contra: "No internet on flight"

Pro: "Great crew."

Pro: "The crew was great. My meal was good too!"
Contra: "the older plane did not have personal air vents and it was hotter then I would have liked. Also being in the last row of a section allows us not recline as much while the people in front could recline more, which made for a cramp feeling during the flight."

Pro: "This was a BA codeshare but operated by AerLingus,supposedly a 4* airline."
Contra: "So called 4*"

Pro: "everything went smoothly"

Contra: "Food cost was a surprise. No biggie, just glad I brought a snack"

Pro: "Flight on time. Baggage out quickly."
Contra: "No seat lights or entertainment due to fault. Food only available for purchase. Even sparkling water cost £1.80. Leg room minimal."

Contra: "Nothing"

Pro: "Plane captain very informative"
Contra: "Airport ground staff very unhelpful"

Pro: "Service was great. The plane was big and confortable."

Pro: "Staff were nice"
Contra: "Disappointed with the food choice"

Pro: "Media/entertainment great for Santiago London leg. Not so mucho for the London Srockholm part."
Contra: "Food was kind of bland."

Pro: "The connecting flight got canceled and 24 hours latter we are still in the airport trying to get to our final destination."
Contra: "We rebooked our flight to another flight firvthe following day and that one got canceled too. They have not returned our luggage yet. They said within a week we'll get our luggage. The worst company on the planet. Do not fly them. Our vacation has turned into a nightmare. We had to repurchase tickets with a different company so we can get to our final destination. We don't know if we'll get reimbursed for any portion of this."

Pro: "Nothing good to say its an old plane, rubbish entertainment system no help by the British airway's staff not even in checkin when my girlfriend struggled to weigh bag the staff just looked and offered no assistance. Hardly came round to offer drinks meal was foul and the Sandwick was inedible. I will never fly British airways again I wrongly thought that they were a premier service how wrong was I"
Contra: "Everything"

Pro: "Well organized, taken care of for connecting flight when plane was delayed 2 hours."
Contra: "HEATHROW IS A NIGHTMARE, Not the fault of BA"

Contra: "Seats on the flight London to Barcelona weren't as comfortable but it's not fair as it's just the model of airplane. Although modern seats just weren't that good to try catch some sleep."

Pro: "Everything that BA is not; excellent crew & food"
Contra: "Nothing"

Pro: "The crew, they were very friendly and responsive when my seat equipment was found broken"
Contra: "My seat equipment was broken so there was no film for a long flight."

Contra: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation. Baggage was lost and did not make it to Bangalore"

Pro: "We did land OK but JFK was snowed in and this probably caused the many problems we encountered. Iq always have bad luck flying in and out of that airport so I don't completely hold BA accountable. Staff we polite and efficient."
Contra: "We were stuck in the plane for an hour and a half after landing at JFK. On the ground they ran the engines so loudly my husband got a terrible headache. We mentioned the noise problem but were ignored. Once allowed to debark we were crammed into a long cold hall and waited another 1/2 hour before moving towards immigration clearance. To top it off the baggage conveyer system was broken and we waited another 45 minutes before they shut the building down. So we left with no luggage exhausted. One piece of luggage was left back in London. Not pleasant at all. We did get our luggage returned 3 days later. That was good."

Pro: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Contra: "It was very hot on the plane most of the flight which was rather uncomfortable."

Contra: "Not social distanced full flight"

Contra: "Very long wait, though good communication. Rather bumpy flight."

Contra: "Counter at Asheville, point of origin for the flight, was unattended at recommended arrival time. Attendant, when he finally appeared, seemed, to this traveler at least, unengaged, abrupt, even rude, certainly not as welcoming and helpful ad other UA counter attendants at busier airports and at more demanding times. The word lazy comes to mind. The same individual handled the gate. His demeanor there was similar. If it is UA policy to leave counters unattended, an explanation should be posted; if present policy requires one individual to handle counter and gate duties, perhaps more help is needed. This experience, all the more frustrating when a passenger ruses early so as to comply with recommended arrival and boarding times, combined with the fact that the incoming flight significantly delayed AVL to Washington depart setting the tone for a mostly mediocre experience crowned by a painful trek from terminal A to terminal C to catch the connection to PVD. Not a best effort by UA. Outstanding flight and cabin crews saved the day."

Pro: "Nothing"
Contra: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"

Pro: "Spacious seats"
Contra: "Better wheelchair services. Fended for ourselves."

Pro: "The whole experience was fine, as expected for today’s standard."
Contra: "Boarding would be better if the window seats go first, followed by middle seats then aisle seats."

Pro: "crew good, seats good"
Contra: "The delay was over 2- 1/2 hours on the run way to honolulu.."

Pro: "The crew was excellent"
Contra: "I hate it after you land you have to take the stairs to the tarmac and then board a bus in the cold"

Pro: "Roomy cabin, comfortable seats. No boxes or annoyances at feet. Free complimentary beverages."
Contra: "Need to upgrade blankets th something that could actually provide warmth."

Pro: "I have always loved flying Lufthansa however we didn't fly Lufthansa, we were on United for both legs of our flight. Like all American opperated airlines they skimp on comfort in order to pack more people on their flight. I hope we are on Lufthansa on our way home at least."
Contra: "We were on United, see above."

Pro: "On time. Very nice flight attendants."
Contra: "Nothing."

Pro: "I paid for extra space and it satisfy my needs."
Contra: "The personnel service during the flight was mediocre. In my opinion they don’t know what is customer satisfaction. They have to show that they like what they do with a simple smile. They are not doing the customer a favor . That is their job a good customer satisfaction"

Pro: "A flight attendant went out of her way to bring my wife some nuts from first class, since she said she missed having the packages of nuts and pretzels in economy."
Contra: "The stand-by for business class upgrade process is anything but clear."

Pro: "GOOD"

Pro: "It was a fine flight. I only had cranberry juice, but it hit the spot."
Contra: "It was a full flight but I expected that it would be that way after Thanksgiving."

Contra: "Being lied to and saying it was weather related instead of the truth of it was a mechanical issue so United didn’t have to pay for hotel!!!"

Pro: "Fast boarding and departure"
Contra: "No outlets or charging ports on the flight"

Contra: "The landing was terrible. I guess everyone is allowed a “opps”"

Pro: "The crew was awesome. Very kind, polite and Professional. They made the flight smooth!"
Contra: "Need larger seating arrangements. I'm a little big and it's hard to sit alongside someone the same size or larger. Other than that comment, all was well."

Contra: "No food"

Pro: "Coffee with cookies!"

Pro: "It is like going to the dentist, long, boring, uneventful. That is good. Eventful flights are scary"
Contra: "Couldn't select my seats ahead of time."

Pro: "The in flight entertainment was awesome!! The crew was nice."
Contra: "The LONG line to get re routed..."

Pro: "The trip was fine. No complaints."
Contra: "We specifically booked this flight so that we would be able to be with our daughter for her 1:00 pm appointment at the Huntsman Cancer Center in SLC. Our flight was cancelled the night before and later rescheduled with a 3 1/2 layover so we missed her appointment completely."

Contra: "Delayed"

Pro: "Trip OK."
Contra: "If you need to cancel a flight wit Air Canada or Southwest you will have one year to use the cost of your flight as a credit. You must to be completely sure to fly with United. If you have to cancel, NO refund will be made. I try to change my flight to Canada and they impose a PENALTY of $200 per passenger!! (almost the price of each ticket). So, avoid United, unless you have no other choice."

Pro: "Flights were fine once we got off the ground."
Contra: "Flight was delayed 6 hours, not due to weather. Really unfortunate that I had to spend an entire day of a long weekend sitting in an airport. Wasn't reimbursed at all for any of the mess, but I guess that is life!"

Pro: "Nothing"
Contra: "United cancelled my flight. Terrible customer service"

Pro: "The flight was fine. No issues at all"
Contra: "My experience would be fine except when I went through security and they checked my luggage, they opened my suitcase in front of everyone and riffled through my clothes out in the open. I don't care that they needed to go through my bag, I care that there was no concern for privacy."

Contra: "Incredible long walk passengers should be told when you have such a distance to walk. Passport sign in is not very user friendly should be a better scanner and easier questions they are confusing"

Pro: "Super Bowl Perks!!! & great service tight"
Contra: "As usual with all flights, tight seating"

Contra: "Tryed to book flight home on your web sight but would still not go through after the 3rd try. We went to houston Airport to make reservation and was told by United ticket it would be an additional $100.00 to book at counter. We called our bank to see if there was a issue with our card. The in return call the card issurer to see if there was an issue on there end. No problem was found. We forced to pay double from what was posted on your web site inorder to get home."

Pro: "Frontier and spirit are illegitimate companies. Please stop selling their tickets"

Contra: "I didn't get any food mainly because of the cost. I did get a complimentary drink. I did not get any entertainment but was under the impression there was a cost. Too short of a flight for that."

Pro: "The crew was very nice as we got on."
Contra: "As usually United over booked and even though I brought my ticket in advance I some how did not have a seat assigned to me when I checked in. Most of the plane had boarded before I had a ticket in my hand. The agent was rude as she could be because I didn't understand how that's possible for me not to have a seat. I think that it's absolutely ridiculous that it's even possible to over sale a plane since there's obviously only a certain number of seats. I think it's ridiculous that people have to offer up their seat and take another flight, I chose a flight time because that's when I wanted to leave and get to where I was going for a reason. No other industry is allowed to treat their customers this way so why does the airline industry do it? Also there's no tv or movies for us to watch while in a 4 hour flight."

Pro: "How helpful and polite everyone was.. This is only my second time to fly and was a good experience. Thank you"

Contra: "Long delay"

Pro: "I recently flew Icelandic Air, on a Winglet. It was tiny, and no service like United. United was pleasant, wheelchair right there except one time. I like the Boston to SF flight, aisle seat, huge aisles, no one looked uncomfortable, bathroom kept immaculate, and small plane to Burbank excellent, I even had whole aisle to myself."
Contra: "The flight back to Boston, as mentioned. But Icelandic Air had tv screens on back of seats, so during the very long journey, you could track your flight, look at movies, for free, and beautiful,music selections. I wish United had that. My cell phone was not working great, so had no entertainment"

Contra: "6 hour delay with no explanation or communication."

Pro: "Flying in America gave me no problems. Things only got terrible after we left Denver."

Pro: "n/a"
Contra: "I was really upset when I was told at airport that my direct flight was changed to connecting flight. Plus I requested a wheelchair due to medical issues on my hip and I was not provided any wheel chair on Vancouver."

Pro: "Attendant attitude"
Contra: "Noise in the cabin. Food was only two options, none vegetarian. Bathrooms locked all the time."

Pro: "Nothing good"
Contra: "They changed my direct flight to a connecting flight. My bag didn't make it either."

Pro: "I liked that I actually got there"
Contra: "Where do I begin? From the delayed departure to the rude attitide of the flight attendants, to being stuck on the ground in SFO waiting for a gate to pull up to for an hour, this was a logistical nightmare. What should have been an hour flight turned into 3 or 4. Never again. I'll stick to JetBlue"

Contra: "One of the stewardesses had a terrible attitude. She was rude to people and rolling her eyes at them. She also seemed to be rude to her fellow co workers."

Pro: "They gave us free entertainment"
Contra: "We took two hours in taking off"

Contra: "Our seats and boarding passes were given to two other people! How can someone else board a plane with our names on the boarding passes?!"

Contra: "In two weeks I've flown from EWR to San Fran and Lax and both return flights got cancelled. Also i paid for a direct and got moved to a one stop. Not cool"

Pro: "The pilots and flight attendants were excellence..."
Contra: "The boarding procedures are too long and unorganized."

Pro: "I saw a really good sunset"